Subway in Wirral

cookie from the meal deal was missing

Everything came cold and soggy/wet

Wrong bread used so was not what I ordered. Order notes were not read/followed.

Whole order had several items missing and the store really said it was up to me to chase the refund did not offer to fix the problem and issue the full order absolutely shocking

drink missing, cookie missing, no cheese on sandwich

Normally the service and food are great. This time however, more delivery minutes were added. The sandwiches were great. The Footlong Churro was cold, rock hard, tasted salty and there wasn't any caramel sauce..... disappointing.

stale bread sauce tasted sour disquisijg

Unfortunately, crisps missing from the order. Wouldn't mind if we hadn't paid almost £30 for 2 sandwich deals. The toasted bread was hard and chewy. Sandwiches packed on top of cold bottles of pop so made the sandwiches cold. Called the store who told me to request refund through JustEat for missing crisps. Only allows you to request refund on the whole order though. Looking at previous feedback, I am doubtful I will get a refund... Improvement required.

Always something missing. This time it was an extra cookie and a whole foot long pepperoni pizza slice. Foot is great. Just a shame the order is never complete.

Items missing and did not receive what I ordered!

churro was rock hard, couldn't even bite through it. sandwich was fine

Lovely food and really nice delivery

Would give zero if I could. Was sent the completey wrong order. Delivery driver helpful and tried to resolve and called subway who just said that it WAS the right order when it clearly wasn’t. Now have no food and a hungry son.

They forgot half our order, like it isn’t difficult!!!

Sub not toatsed. Missing sauce. Wrong cookies sent. The service from subway these days in shocking - how hard isit to read an order? Justeat even worse no support for customers and refund request service useless. Absolute joke of a company both Subway & JustEat

Food come cold with the wrong drinks , my footling come with mayonnaise on which I have an allergy to

I ordered for a veggie patty and when I got home there was no veggie patty just vegetables and sauce

poorly packed in bag the food was cold

Wrong sandwiches, one of which is inedible. Others completely wrong and tastes absolutely vile.

All food wrong missing cookie and drink . Could have walked up to grab it faster

Items missing from order been charged extra for add on that where not added

subway can't even make their own sandwiches properly. one straight off the menu as it comes and then they forget the cheese. with a pathetic amount of bacon. I honestly just find it cheeky to hand out food like that. if it doesn't look right or not how you'd like to eat it yourself. then why hand it out and expect someone else to be happy to eat it like that. if you wanted bacon on yours then you'd want a few pieces not just 1? cheeky. ruined my lunch. nice one. just eat? just disappointment

Sent me the salad with no meat in other than the extra chicken I added?

The level of sandwich customisation is great

Food was delivered quick but the food was all freezing 😩

Took ages for us to try and collect

The sauce for waffle fries was missing as usual. The waffle fries looked like they were cooked on a radiator so they went in the bin. They weren't even warm. subs were nice.

Items were missing from my salad, it was just chucked in the box with items missing and the bag it was delivered in wasn’t sealed.

i want my money back it was cold and they sandwich fell out in the bag and the sandwitch was apart waste off my hardworking money and i want a refund

I have just received a 6 inch steak sub for £6.39 which was basically bread and a few pieces of steak. I wouldn't even pay £2 for this from a supermarket meal deal counter. Need to be clearer on what onions and peppers means, and no cheese no more? Won't be ordering from again.

Missing 2 cookies and one foot long was missing salami

My order was stale bread and damaged had to order again feom a different subway as I had been on nights and was starving and could not eat it

First time I have had a tuna sub and it was delicious. New Fave!!

I no not to get to Costa coffee again ew 😫

Ridiculous. Received the complete wrong order and Just Eat do nothing about it… no wonder these subway employees are on minimum wage, can’t get the simplest thing right it’s pathetic

The base of the bread was rock hard, almost inedible.

The food arrived cold in the end. was still ok to eat as it is still a sandwich. but food not being fresh is a downer.

Delivery drivers are always really cheerful.

You have put olives on one of the sandwiches other than that it was OK..

The garlic cheese bread was literally a piece of bread with no garlic and the tiniest bit of cheese and they only gave us 5 chicken bites

Sam the delivery lady was really lovely. She called me to say she was close by. Order was warm and everything in the bag

Side order missing from meal deal, but otherwise good service

Food was absolutely amazing as always!

asked for crispy onions on the wrap didn’t get any, the meatball sub was nice but came cold, the cookie & nacho chicken triangles where lovely as always. Thanks

I basically just ate a salad with a small amount of steak I don't even think there was any cheese meaning I paid for a basic salad footlong and a cookie.

Food was cold and item missing

The driver was great but I was missing half my order

Who doesn’t love a subway. But was delicious and the lady who was our sandwich artist, spot on! Fab service and friendly.

My bread was stale and was cold when it arrived cookie was solid

I received a note in my bag - they had nothing that I ordered, so they replaced with completely different stuff - all of which was horrible, cold or I didn’t like. Waste of money.

Ordered 2 sub meal deals both cookies were missing a bag of crisps were missing, my pigs in blanket’s dip was missing and to top it off the was some type of brown sauce was on both subs!!

Half the salad was missing from one if the subs and was drenched in mayo and no sauce with nachos

Wedges were cold and undercooked. Actually not cooked at all. Also had no sauce with them. Sandwich was fine.

Whoever fulfilled my order needs a new job. 3 of my items required sauce, but no sauce was given. This is basic stuff. Don't bother buying your food from this place.

I ordered three pots of sweet onion sauce, and three salads each with sweet onion sauce on. Instead, I got three pots of sweet chilli sauce and three salads drenched with sweet chilli sauce. Wow!

Bread was stale and fell to pieces.

Went there to pick an uber eats order. Staff is rude and doesnt care about couriers. A guy with beard and moustache was racist and passed comments regarding Asian couriers.

Really enjoyed this meal! Quickly delivered too.

Really nice Sub and lovely driver

Awful food and poor delivery requirements spent 35pound for 3 sandwiches and 3 drinks for them all to come squished and cold of the drinks being in the same bag

Food looks amazing and the driver was so friendly - thank you for coming despite the rain!

we were slightly behind on collecting the food as they were exactly the minimum delivery time so the driver called and we said we were 2 minutes away from collecting the food but when we got there the driver had just left and walked around the back of the building with our food and we had to start looking for them and found them walking around the back of the building around the bins behind the gate and then was confused on how to give us our food which was strange.

Food was delicious.. delivery was quick great service thank you

Got given the wrong drink i paid extra for a big 1.5ltr bottle and got given a 500ml bottle. Salad wrong on both subways.

Wrong order delivered, can't get through to the store the driver wasn't interested, just abysmal all round

We had to wait a long time for order to be made. Then when delivered, all hot food items were cold.

Meatballs wete not put in the bag that I paid for Also, the sandwich was freezing cold, there was no cheese in it as I requested and i didn't seem to be toasted

Ordered with Uber Eats. Order accepted, prepared, and then 'picked up', all for them to cancel at the last minute because they were closing soon. Why not just reject the order when it comes through instead of waiting until the last minute?

Absolute farce hardly any meat on the sandwich I ordered oven baked crisps not to plain ones and items arrived late so food was cold

Great food friendly and helpful service

Hot and delicious I usually go for the steak but the meatball baller was awesome 10/10

Food was absolutely fine just a busy time to order. No problem.

Went in for a meatball salad to takeaway. Got home 3 minutes later and the meatballs were stone cold fridge temperature. Not sure if it was even safe to eat. Service only poor because of the food they served food, they were polite etc

Always get quality subs from this one

not fussed on the caramalised onions which I had for the first time but didnt spoil a lovely sub.

Had the meal deal, packed with meat, Lovely

Freezing cold on collection. Hard bread. Items missing off order. AGAIN

Food was freezing cold had to be put in bin as had nothing to warm it up in as I’m working in a empty house won’t order from here again

Footlong didn't arrive not a happy chappy need it sorting out

Awful, never again will order from subway.The bread on my sandwich was all hard and stale and my sandwich was ice cold, i selected not toasted but you dont expect you sandwich to be freezing/ frozen. Never have I experience this from subway .

They forgot my drink, other than that it was ok.

None the salad I ordered was on the subway and it was freezing cold not toasted

Food arrived in good time and was exactly as ordered!

They forgot the lettuce I asked for

Late order took over 1 hour to come ,food was meant to be toasted and it wasn’t,nachos cold and stale,sub was missing fillings

Really nice thank you was spot on

All my food was freezing cold and dry as it must of been sitting there for that long

Being a mobile engineer, I have been eating at Subways throughout the country for many years, I won't be visiting Townfield Lane branch ever again. I ordered a Tuna Sub and basically if it wasn't for the salad, I would have been left with a 5 inch piece of bread. Tables where dirty, air con looks like it has never been serviced as it was filthy, no doubt blowing contaminates all over the food. The young girl who served me had an attitude when I mentioned the 1mm spread of tuna filling. Such a shame there isn't a zero rating.

Food was good but was missing my cookie and had the wrong drink.

I did ask for no sweetcorn on my sub as I don’t like it, so I picked it all off but then tasted the sweetcorn on sub so in the bin it went

The crisp never came neither did drink and the ham sub came with cheese and I’m allergic tried doing this review yesterday but it didn’t let me

Meatballs taste completely different absolutely minging

Cookie an cheese onion crisps missing

Great food at a good price my friend had the new all day breakfast one and said it was amazing and i had a lovely salad fresh and tasty :)

Big queue, but only wanted a coffee so staff allowed me to jump ahead - very considerate.

Food was great. Cookie was missing as well as crispy onions. ☹️

Bread didn’t taste fresh and no extra chicken on the plain chicken sandwich that we paid for

Poor. I usually order from subway almost daily but all prices have went up and the food tastes completely different now they got a new food supplier. They also forgot my cookie. It’s a shame really, won’t be ordering a subway again.

Ordered a double chicken salad x2 only to be confronted with, as what best be described, as half a child's portion in each box. Less food than in a single portion elsewhere. Absolute mingebag performance. The final kick in the teeth was that what little we had was lovely. Worst day I've had in ages.

Good food as usual but took it's time over an hour and a half for delivery but such lovely food