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3.2

Based on 783 opinions finded in 4 websites

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Nº 860 in 1060 in Wirral

Nº 19 of 28 American in Wirral

CUSTOMERS TALK ABOUT DISHES WITH..meatballschickentunasandwichhamsaladcheese

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no sauces, wrong sandwich sent instead of the two 6inch mexicana beef a footlin bacon sandwich wasreceived. no taco beef footlong dipper. this whole order was a waste of money! I am not happy with this service ! what a disappointment!

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Isabet . 2025-02-07

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Missing half my order as per usual

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L . 2025-02-04

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Missed packs of crisps from both meal deals. Apart from that decent.

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Malcolm . 2025-02-04

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They put sweetcorn all over the sub when I didn’t ask for sweetcorn. They also cooked the sub when I didn’t ask them to and it literally stunk of sweetcorn it’s vile, had to bin it

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Shannon . 2025-02-04

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food was excellent but unfortunately I had to reheat it, as it was stone cold when it arrived

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Norman . 2025-02-03

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Thank you gorgeous tasty salad box

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Gillian . 2025-01-30

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Ordered a tuna sub with just cucumber. Specifically asked that it was toasted and no cheese. It came with cheese and a dirty knife had been used to cut the bread.

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Laura Mathews . 2025-01-25

MORE AT Google

Literally never known a store to get so many orders wrong as much as this place does! Lesson officially learnt from ordering from this place! Staff need serious training !!!

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Chelsea . 2025-01-21

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Sent me the wrong drink. No option to toast it. So currently eating it cold. Should be an option to toast on all of them. My child did not like your pizza sub as it’s just bread tomato puree and cheese

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Nicole . 2025-01-21

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Food was missing , an item wasn’t toasted

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Amy . 2025-01-20

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Sent me a six inch instead of a footlong. Disappointed.

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Tom . 2025-01-16

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was not happy with the food it was cold had not been toast and had no drink

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Michelle . 2025-01-15

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Terrible 1 st time ordering nev again missing items

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Nikita . 2025-01-14

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ordered footlong recived a 6" wasnt happy

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simon . 2025-01-14

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Food was shocking. Delivery driver was the only plus.

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Pippa . 2025-01-09

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Great service and great fresh food

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Joanna . 2025-01-02

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Forgot to add my drink and food cold when arrived

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Gareth . 2024-12-31

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Dreadful as always, purposely get the order wrong every time

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Thomas . 2024-12-31

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Food was cold and cookies where broken

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Stephanie . 2024-12-31

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Didn’t deliver to me and put it has delivered as I have paid money for this

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Meekah . 2024-12-29

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1 sub missing, no cookies, wrong ingredients on sub that did arrive… no jalapeños on nachos, sticker not sealing bag.

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Rachael . 2024-12-28

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order came quickly however one sandwich was completely wrong and came with items not asked for on it which made me unable to eat it.

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Kirsty . 2024-12-23

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Food was cold when was ment be warm an was mess all fell out cookie all broke

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Steven . 2024-12-22

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Whoever thought it was a good idea to put the waffle fries in a sealed drinks cup, instead of a box, needs to give their head a wobble. The fries emerged sweaty and compacted together. Otherwise everything was great.

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Alex . 2024-12-19

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wrap only had steak in it no cheese no onions and no peppers just cold meat ! Ive taken a photo!

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Natalie . 2024-12-13

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Ordered whole grain arrived on white sub, ordered cheese melted arrived no cheese, requested cucumber no cucumber was given

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Angie . 2024-12-13

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Second time they haven't put sauce on my salad so was dry, also forgot my cookie

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Lynsey . 2024-12-12

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Missing items for sides, wrong cookie sent out, and bread was toasted when it was asked to be untoasted. Took ages to be prepared and delivery time kept getting delayed and delayed.

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Anthony . 2024-12-08

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My Just eat account shows my address as number 58 (correct) but for some reason you delivered it to number 73. the delivery guy phoned me so I got the order in the end but it had gone cold. Also, he was quite unfriendly .

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Louise . 2024-12-06

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I ordered sausage and bacon on Italian white bread with cheese but I had no cheese and discovered the bread was toasted I also ordered a bottle of Dr Pepper but did not receive

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Saskia . 2024-12-03

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litterally missing half my order and adding things onto my sandwich i didnt order absolutely pathetic cooks weres rock solid and unedible and all sides and drinks were missing

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L . 2024-12-03

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Order was cold waffle fries cold. Cookies missing. Disgraceful

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Harry . 2024-11-24

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My granddaughter was delighted that her dinner was early!

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Rob . 2024-11-17

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Bread tasted stale but otherwise ok

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Paul . 2024-11-13

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Gave me jalapeño bite instead of garlic herb and cheese.. 😟

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Jessica . 2024-11-12

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We where not given are full order they left out three whole things that we bought and when we rang them to ask why they had done this they lied to us and said they didn’t instead of just delivering are missing items so will not be ordering from this subway again.

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Millie . 2024-11-10

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Missed out items and when I went in shop to ask for my item as it was a full meal women was rude and wouldn’t give me anything and said I had to contact just eat

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jade . 2024-11-09

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The delivery driver was useless could not find the address I had to leave a child in the house to meet him not even on my road I had to walk onto a main road

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Mathew . 2024-11-04

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Food was cold and missing items, asked for it to be toasted ah wasn’t, delivery driver didn’t even have a thermal bag delivering

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Steven . 2024-10-26

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Shocking I’m fuming I have to pay 3 pound for this tbh it’s a sandwich yet always fkd actually how???

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Mattie . 2024-10-24

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delicious hot food, philly cheesesteak is amazing and delivered early too.

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Gayna . 2024-10-13

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Ice cream melted and frostbitten. Bread was rock hard

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Shelly . 2024-10-12

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Missing items and what did arrive was cold

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Debby . 2024-10-02

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Cold half had no chicken order double cheese got here cold and stale and no chicken on a tiny bit of chucked on it so I paid for bread abd lettuse and stale bread nice one

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Kelli . 2024-09-30

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It was late a they forgot my 6 inch sub! Tried to phone them but no answer, angry is an understatement!

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Amy . 2024-09-28

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sandwich wrapped badly but tasted good. 😋

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lisa . 2024-09-23

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food was cold, forgot fillings we paid extra for, forgot crisps and no replacements, arrived 30mins late, dont know why i bothered ordering

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Simon . 2024-09-19

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My sandwich just has ham on it I asked for peoparoni and ham

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Alfie . 2024-09-19

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First of all, I walked into the shop and was told to wait i was the only one in there. Then a delivery driver came in and was served before me, I gave the staff my sandwich order. The lad did not have a clue what he was doing several times through making my sandwich, he stopped and walked off. Then when paying for the sandwich he then asked me. Would I like my change which I then replied? Yes, I would? Do not come to this Subway shop staff attitude Towards customers are terrible. They really need to brush up on their customer services skills!!!!!

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Dave Wright . 2024-09-18

MORE AT Google

Absolutely disgusting food looks like dogs dinner didn’t toast the sandwich it came freezing they missed off my veg don’t order from this range it’s disgusting food and disgusting service rang for a refund telling they refused avoid at all costs

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Chantelle . 2024-09-12

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meatballs were cold and waffle fries too

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Staci . 2024-09-09

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I meant to share a foot long with my sister! How are we supposed to share this? It only takes an extra 3 seconds to cut this sandwich properly

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Mehrnoush Salmani . 2024-09-06

MORE AT Google

Ordered a footlong, was delivered a 6 inch sub.

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Jake . 2024-09-05

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We left a note on the order saying no salsa on the nachos but it came with salsa

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Jake . 2024-09-02

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Shocking freezing and burnt and missing my meal deal

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Alex . 2024-09-02

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2 drinks and a 6 inch sub missing. Not happy at all. No way of contacting anybody.

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Andy . 2024-08-31

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Neither sub had been toasted neither had cheese on and the salad was that minimal it was almost non existent the worst subway I’ve ever had

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Mike . 2024-08-28

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Brilliant! Asked for extra of the salad choices and received a very generous portion. Very happy

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Daniel . 2024-08-26

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totally wrong order again will not be ordering anymore

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Peggy . 2024-08-26

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No meatballs and a bottle of Coke missing

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Hollie . 2024-08-21

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Got a classic bmt was lovely and a meatball sub the footlong cookie which was nice and the footlong churro wasn’t good thought it was really solid really chewy like it had been sat out for days :(

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nicole . 2024-08-15

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Cood arrived cold and had the wrong items

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Lewis . 2024-08-12

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I ordered meatballs and they wasn’t even in the bag , I ordered nachos and got cheese and onion crisps

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Emily . 2024-08-12

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Got home and found a bit of ham in my sub was disappointed as I only eat chicken I wasted my money normally they are very good

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Anupreet Johal . 2024-08-09

MORE AT Google

Nice but 1 drink missing which isn’t good when you’ve been charged for it and no recieved it

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Heather . 2024-08-07

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I didn’t have mine toasted and the bread tasted like it had been out all day

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Paul . 2024-08-01

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Change to the website meant my house number had dropped off. No option for sandwich to be toasted either

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Adam . 2024-07-25

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Apart from toasting them when I didn’t ask you to they were really nice

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Paul . 2024-07-24

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i asked for footlong to be toasted and it arrived not toasted

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peter . 2024-07-20

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I asked for a chicken salad and got about 4 pieces of chicken !

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Michaela . 2024-07-18

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Awful! Ordered a lunch time meal deal for 2 and when it arrived there was only one sandwich with no salad, sides were stone cold and drink was the wrong size

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Laura . 2024-07-17

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Half of is missing and the rest of it was made wrong

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Charlotte . 2024-07-13

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Ordered the large waffle chips and there was only like 5 chips on there

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Amy . 2024-07-13

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I ordered the food at 16:39, which was a foot long meal deal and the food didn’t arrive until 18:07. I tried to contact the store numerous times to be ignored and online it said the store wasn’t busy!

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Olivia . 2024-07-13

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The Steakmelt was missing and the meatballs snack bowl. I ordered to collect and when I arrived they hadn’t even started making my order despite me receiving a notification to say it was ready. When I asked for the order they seemed unaware that they had a just eat order until I showed the receipt. They then still didn’t start to make my order and started to discuss my order amongst themselves until the manager stepped in to tell me that they had no more steak left to make my order. I then had to pick something else completely different. I had to remind them multiple times of the other items I had ordered. After they gave me my order, I had to tell them a 3rd time that I had also ordered a meatball snack bowl. I was told they also didn’t have any meatballs left either. I asked to be refunded and was told they didn’t know how to do it. They were aware they had non left and if I didn’t ask they would’ve let me leave without telling me knowing I had paid for them. I told them I would dispute through justeat.

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Ryharnne . 2024-07-13

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Awful service, delivery driver brought 2 different peoples order and didn’t has even have mine. There was a huge language barrier. I rang subway to ask them what’s going on as my app now says delivered and I haven’t got any food and I don’t know where my order is. They said it’s nothing to do with them they can’t help and that I need to place the order and pay again! What an absolute joke

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Emily . 2024-07-11

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Missing cookie £5 missing fillings £1.5+ also cold terrible job👍

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Johnlee . 2024-07-05

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Asked for lettuce. Came with no lettuce. Also gave me the wrong drink and cookie.

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Jake . 2024-07-01

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Garlic cheese breads and cheese bites were fridge cold and unedable

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Alan . 2024-06-23

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The waffle fries are missing from the order

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Sheila . 2024-06-22

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Wrong items delivered I got ripped off for what I paid and not what I wanted funny enough im alergic to the item they gave me!!!!

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Tia . 2024-06-20

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took 50 minutes to get to the restaurant after driver was assigned. such bad delivery.

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leah . 2024-06-16

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Food was nice and delivery time decent. It seemed the seal was broken on delivery, or was just very weak and I broke it by picking it up, can't be certain. Stronger seals are needed.

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Watson . 2024-06-15

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Wrong drinks, crisps and cookies. If you don’t have items I suggest taking them off the menu instead of sending out the wrong stuff. Other than that the subs were ok

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Louise . 2024-06-08

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The meatballs were dry and overcooked or possibly vegan and not beef, same with Hash-browns.. generally tasted awful. Refund requested

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Chris . 2024-06-07

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I ordered a footling philly an got 6inch....seriously what is is with people who work in these places, like Maccies, KFC ect they miss out food or give u the wrong order....how simple is it to read an order an do it

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Laura . 2024-06-05

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We ordered 2 meals and we were only delivered the one, very disappointing

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Emma . 2024-05-31

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ordered steak sandwich and only recied salad and sauce on the sub

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Kyle . 2024-05-30

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Delivery was good food wasn’t to nice

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Calum . 2024-05-28

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Food was freezing cold an I requested it to be toasted

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Lauren . 2024-05-26

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Sandwich wasn't toasted. No rainbow cookie, sent Doritos instead of quavers and sent 2 bottles of Coke Zero instead of coke, how hard is it to read an order?

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Jen . 2024-05-26

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Missing items on the sandwich (always happens) not toasted either again always happens when you order via just eat

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Jen . 2024-05-25

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Food was terrible no steak on them

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Gemma . 2024-05-24

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came cold when ordered toasted

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Harry . 2024-05-18

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The time kept getting pushed back. I ordered the food and it took around 40 minutes to arrive

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Jess . 2024-05-17

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If I could leave 0 stars I would. I don't order out at all I just like a treat. x3 times ordering from here in a year and it's never once been right! All orders missing items and on x2 deliveries it was completely wrong. The quality is just awful too! Never again Liscard! Never again!.

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Kirsty . 2024-05-17

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Food was cold, late and missing half the order

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Catherine . 2024-05-17

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ordered cheese on the BMT, none on it, i asked for it to not be toasted, it was toasted, every time we order theres somthing wrong or somthing missing.

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wayne . 2024-05-15

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Missing food and it’s all cold

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Charles . 2024-05-10

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half the order was missing, not toasted as we asked.

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Lizzie . 2024-05-09

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