Subway in Wirral

Missing items for sides, wrong cookie sent out, and bread was toasted when it was asked to be untoasted. Took ages to be prepared and delivery time kept getting delayed and delayed.

My Just eat account shows my address as number 58 (correct) but for some reason you delivered it to number 73. the delivery guy phoned me so I got the order in the end but it had gone cold. Also, he was quite unfriendly .

I ordered sausage and bacon on Italian white bread with cheese but I had no cheese and discovered the bread was toasted I also ordered a bottle of Dr Pepper but did not receive

litterally missing half my order and adding things onto my sandwich i didnt order absolutely pathetic cooks weres rock solid and unedible and all sides and drinks were missing

Order was cold waffle fries cold. Cookies missing. Disgraceful

My granddaughter was delighted that her dinner was early!

Bread tasted stale but otherwise ok

Gave me jalapeño bite instead of garlic herb and cheese.. 😟

We where not given are full order they left out three whole things that we bought and when we rang them to ask why they had done this they lied to us and said they didn’t instead of just delivering are missing items so will not be ordering from this subway again.

Missed out items and when I went in shop to ask for my item as it was a full meal women was rude and wouldn’t give me anything and said I had to contact just eat

The delivery driver was useless could not find the address I had to leave a child in the house to meet him not even on my road I had to walk onto a main road

Food was cold and missing items, asked for it to be toasted ah wasn’t, delivery driver didn’t even have a thermal bag delivering

Shocking I’m fuming I have to pay 3 pound for this tbh it’s a sandwich yet always fkd actually how???

delicious hot food, philly cheesesteak is amazing and delivered early too.

Ice cream melted and frostbitten. Bread was rock hard

Missing items and what did arrive was cold

Cold half had no chicken order double cheese got here cold and stale and no chicken on a tiny bit of chucked on it so I paid for bread abd lettuse and stale bread nice one

It was late a they forgot my 6 inch sub! Tried to phone them but no answer, angry is an understatement!

sandwich wrapped badly but tasted good. 😋

food was cold, forgot fillings we paid extra for, forgot crisps and no replacements, arrived 30mins late, dont know why i bothered ordering

My sandwich just has ham on it I asked for peoparoni and ham

First of all, I walked into the shop and was told to wait i was the only one in there. Then a delivery driver came in and was served before me, I gave the staff my sandwich order. The lad did not have a clue what he was doing several times through making my sandwich, he stopped and walked off. Then when paying for the sandwich he then asked me. Would I like my change which I then replied? Yes, I would? Do not come to this Subway shop staff attitude Towards customers are terrible. They really need to brush up on their customer services skills!!!!!

Absolutely disgusting food looks like dogs dinner didn’t toast the sandwich it came freezing they missed off my veg don’t order from this range it’s disgusting food and disgusting service rang for a refund telling they refused avoid at all costs

meatballs were cold and waffle fries too

I meant to share a foot long with my sister! How are we supposed to share this? It only takes an extra 3 seconds to cut this sandwich properly

Ordered a footlong, was delivered a 6 inch sub.

We left a note on the order saying no salsa on the nachos but it came with salsa

Shocking freezing and burnt and missing my meal deal

2 drinks and a 6 inch sub missing. Not happy at all. No way of contacting anybody.

Neither sub had been toasted neither had cheese on and the salad was that minimal it was almost non existent the worst subway I’ve ever had

Brilliant! Asked for extra of the salad choices and received a very generous portion. Very happy

totally wrong order again will not be ordering anymore

No meatballs and a bottle of Coke missing

Got a classic bmt was lovely and a meatball sub the footlong cookie which was nice and the footlong churro wasn’t good thought it was really solid really chewy like it had been sat out for days :(

I ordered meatballs and they wasn’t even in the bag , I ordered nachos and got cheese and onion crisps

Cood arrived cold and had the wrong items

Got home and found a bit of ham in my sub was disappointed as I only eat chicken I wasted my money normally they are very good

Nice but 1 drink missing which isn’t good when you’ve been charged for it and no recieved it

I didn’t have mine toasted and the bread tasted like it had been out all day

Change to the website meant my house number had dropped off. No option for sandwich to be toasted either

Apart from toasting them when I didn’t ask you to they were really nice

i asked for footlong to be toasted and it arrived not toasted

I asked for a chicken salad and got about 4 pieces of chicken !

Awful! Ordered a lunch time meal deal for 2 and when it arrived there was only one sandwich with no salad, sides were stone cold and drink was the wrong size

Half of is missing and the rest of it was made wrong

I ordered the food at 16:39, which was a foot long meal deal and the food didn’t arrive until 18:07. I tried to contact the store numerous times to be ignored and online it said the store wasn’t busy!

The Steakmelt was missing and the meatballs snack bowl. I ordered to collect and when I arrived they hadn’t even started making my order despite me receiving a notification to say it was ready. When I asked for the order they seemed unaware that they had a just eat order until I showed the receipt. They then still didn’t start to make my order and started to discuss my order amongst themselves until the manager stepped in to tell me that they had no more steak left to make my order. I then had to pick something else completely different. I had to remind them multiple times of the other items I had ordered. After they gave me my order, I had to tell them a 3rd time that I had also ordered a meatball snack bowl. I was told they also didn’t have any meatballs left either. I asked to be refunded and was told they didn’t know how to do it. They were aware they had non left and if I didn’t ask they would’ve let me leave without telling me knowing I had paid for them. I told them I would dispute through justeat.

Ordered the large waffle chips and there was only like 5 chips on there

Awful service, delivery driver brought 2 different peoples order and didn’t has even have mine. There was a huge language barrier. I rang subway to ask them what’s going on as my app now says delivered and I haven’t got any food and I don’t know where my order is. They said it’s nothing to do with them they can’t help and that I need to place the order and pay again! What an absolute joke

Missing cookie £5 missing fillings £1.5+ also cold terrible job👍

Asked for lettuce. Came with no lettuce. Also gave me the wrong drink and cookie.

Garlic cheese breads and cheese bites were fridge cold and unedable

The waffle fries are missing from the order

Wrong items delivered I got ripped off for what I paid and not what I wanted funny enough im alergic to the item they gave me!!!!

took 50 minutes to get to the restaurant after driver was assigned. such bad delivery.

Food was nice and delivery time decent. It seemed the seal was broken on delivery, or was just very weak and I broke it by picking it up, can't be certain. Stronger seals are needed.

Wrong drinks, crisps and cookies. If you don’t have items I suggest taking them off the menu instead of sending out the wrong stuff. Other than that the subs were ok

The meatballs were dry and overcooked or possibly vegan and not beef, same with Hash-browns.. generally tasted awful. Refund requested

I ordered a footling philly an got 6inch....seriously what is is with people who work in these places, like Maccies, KFC ect they miss out food or give u the wrong order....how simple is it to read an order an do it

We ordered 2 meals and we were only delivered the one, very disappointing

ordered steak sandwich and only recied salad and sauce on the sub

Delivery was good food wasn’t to nice

Food was freezing cold an I requested it to be toasted

Sandwich wasn't toasted. No rainbow cookie, sent Doritos instead of quavers and sent 2 bottles of Coke Zero instead of coke, how hard is it to read an order?

Missing items on the sandwich (always happens) not toasted either again always happens when you order via just eat

Food was terrible no steak on them

came cold when ordered toasted

The time kept getting pushed back. I ordered the food and it took around 40 minutes to arrive

If I could leave 0 stars I would. I don't order out at all I just like a treat. x3 times ordering from here in a year and it's never once been right! All orders missing items and on x2 deliveries it was completely wrong. The quality is just awful too! Never again Liscard! Never again!.

Food was cold, late and missing half the order

ordered cheese on the BMT, none on it, i asked for it to not be toasted, it was toasted, every time we order theres somthing wrong or somthing missing.

Missing food and it’s all cold

half the order was missing, not toasted as we asked.

Missing items? How can people mess up an order that hasn’t got a lot on

I was driving through Liscard on our way to NB for a family day out. My 2 y/o daughter had unexpectedly vomited in the car. We had pulled over right away and I headed into Subway to ask for some napkins to help... A very kind lady who worked at Subway then came out and offered us a bottle of water. I didn't catch her name but just wanted to say thank you! We really appreciated it and it definitely helped at the time.

Made exactly how i like it x on time and everything in order x

delivery had a shockly mad attitude

paid extra for extras that didn't come with my sub. bread was hard and there was barely any tuna on it, not cut and all the toppings where just thrown into the middle. I had to open it up and basically remake it because it was all falling apart.

I ordered a cheese olives extra Monterey jack cheese And onions , I received no onions and tiniest amount of cheese it was dry and inedible . 2 gas browns were black

Terrible service my order always gets delivered to the wrong address xx

wasn’t warm when arrived and wait time was ages kept getting pushed back, awful service.

Meatballs where hard. No CHEESE on my 9 quid sandwhich when what I ordered states... beef and pork meatballs topped with melted MOZZERLLA and CHEDDAR cheese, covered in our signature marinara sauce.

Food came cold with wrong drink

Probably the worst sandwich I have ever consumed, asked for a hearty Italian, gave me Italian off to a great start... once they took it out the oven they just left it for 10minutes... I have never seen 3 people struggle to serve sandwiches before, it wasn't even like it was packed there was 5 people. Absolutely horrendous service poor old lady behind me asked for her sandwich toasted, and they cremated it, I had to tell em to redo it, the fact they had to have a group meeting to decide if they should serve the burnt sandwich to the ol lady or redo it was awful. Then had to wait 5mins for em to wrap the footlong like they don't have fingers, then had to wait a further 5minutes to pay. Honestly the worst subway experience ever. Don't know if the staff is a social experiment or what but personally would reccomend avoiding it.

The meals look like they were just slapped together with little care. The wrap is like a small, scrunched up newspaper, the cookies were all soggy and items were missing from my order.

Paid for a large bottle of coke and a small was sent.

Gave me a cherry coke instead of a Dr Pepper when I asked for a Dr Pepper 😡

Awful, just read the google reviews. One sub turned up as a six inch when it should have been foot long. Fillings were wrong in both & basically no meat anyway. Originally thought one was salad only. Even the salad was soggy and clearly leftovers from the day before. Staff didn't answer the phone when I called 4 times. Had to make a trip to the shop to get it sorted and shop was practically empty was faced with the worst customer service and an attitude from the staff. Absolute joke of a place.

Whole order wrong after waiting over n hour. Every single footlong was completely wrong nearly 40£wasted. Absolutely thick staff. Read a recipe and make sandwich. It’s that simple. Clearly not able to follow an order an process it. Which begs the question who employed them. 🧐 don’t answer phone when called to question the mistake.

Ordered food, took an age to come. Driver calls says he’s at the address, went out to find him as he didn’t ring the bell. No driver, no food. Tried to call him back several times and he refused to answer. Absolutely ridiculous!

Whole order was wrong absolutely vile

I had to go and collect as time was being pushed back and driver was st the restaurant 30mins before I got there

MAY I SUGGEST YOU START DOING MEAL DEALS FOR COUPLES NOT JUST THE SERIES AS NOT ALOT OF PEOPLE LIKE THEM .

Came a little late. Spent an extra £2.50 on a nicer cheese but it came with the standard cheese and it wasn’t toasted when I requested it to be. Also got a wrong cookie. I asked for double chocolate but I got a nut cookie. (I’m allergic to nuts)

You'd think they was making a bomb in here there that slow

Only late as it was busy, I'm quite happy to wait, and the delivery guy was lovely so all good x

asked for chicken tikka with sauce and received no sauce on it at all

They forgot to pack the drink but overall it’s fantastic.

It must be a new thing with salt because I asked for salt and my dad found the packet mixed in with his meal,infact he nearly ate it.If your going to put small packet of salt in the salad put it where it can be seen.

Paid extra for better cheese and the sub came without cheese. I also requested it to be toasted. Very upset. Cost me £17 to order a foot long meal and I didn’t get what I paid extra for