Burger King in Wyre Forest

Missing items again foods hot but always missing items

An hour and a half for a cold “fast food” burger? Ridiculous

Food was freezing, dry and badly presented.

Chicken burger had cheese on it when ordered it without

I ordered a double whopper but only a single whopper was delivered

Haven't eaten a Burger King on years. Very pleasantly surprised

Arrived quickly and was hot and tasty.

Great food, staff all hard working.

Very friendly atmosphere , all the staff were smiling, the food was hot and fast service would definitely come back

Great food, staff all hard working.

Did not prepare the right stuff on my chicken Royale meal

Absolutely awful whopper burger missing but drink included and bottles were sat on top of food causing food to be stone cold sort your selves out

Beats McDonald's hands down everytime. But then that's not difficult. Food is lovely and hot, fries are much better and burgers are 3 times the size

Whopper meal missing, got to burger king had to pay again as no WiFi working so couldn’t show order. Then had to wait 25 mins for a burger and cheese bites what a joke

no drink or dip which I ordered, didn't arrive at all. food cold. driver rude. just grunted at me. no please or thank you. threw food at me rather than hand over. I was polite, I also left a tip at checkout.

amazing service and delivery driver is brilliant and goes above and beyond fir his customers 🥇

Much better than food from Kiddy McDonalds. Came hot and edible. Will order from here in future.

Ordered whopper meal but ruined by too much sauce

Awful half of the order missing told me to go to store or try and get a refund through the app, well that’s not very good when I’ve been waiting over and hour and I can’t go and pick it up and I’ve got kids without half their dinner?

Cold chips, cold burgers, flat coke, all round worst BK I have eaten from! The only person with any kind of good aptitude was a young lady cleaning the restaurant who helped us with our order while the counter staff stood chatting to each other!. Absolute rubbish service in general with food to match!

Avoid cold food and flat pop served. No atmosphere in the place. The only person who seemed to be doing any work was a young girl cleaning up who tried to help us with ordering screens. Won't visit this one again.

Great staff and very nice place and good service.

Bag was not sealed & delivery guy was rude

Still warm so pleased with that

half the order was missing, so people couldn't eat...... AVOID THIS PLACE

Food was cold and had my child’s burger missing

Good service but food not very warm on arrival

Full of teens, extremely crammed to the point youre practically stood outside and you got to order your own order with a machine.

The burger and chips tasted like they had been left sitting since 12 or cooked the day before, my order was delivered at 1.22, I can’t fault the driver, I have never had a bad meal from Burger King but I had to throw most of it away

I just love a burger king and the one is one of the best

Totally wrong order delivered. No answer from restaurant. Having to drive there ourselves to get the actual food we wanted. Very poor service. Full refund requested.

They stopped serving because they were too busy waited 20mins then told this, what a joke

Lovely food and lovely delivery driver.

Very friendly staff definitely better then McDonald’s

You have to wait 1 hour to collect a simple burger! 1 hour!!

Security code on the toilets is punitive and not helpful when the staff are nowhere to be seen, food was like warm, and while you can't see staff they're sure screeching at each other a lot somewhere in the building.

I rarely get BK cuz it’s so expensive. Fancied a treat today. Food arrived cold and limp. Burger seemed stale? My BBQ burger was missing the BBQ sauce & the “drenched” in cheese sauce fries were far from drenched. Disgustingly, I found a long white hair in the middle of my burger. Absolutely foul! I will never order again 🤢🤮

Worst burger king experience in a while, was suprising aswel as this place is usually good. Maybe got a new manager or summat. Tables and chairs was dirty, air-conditioning freezing. Fries was cold and asked for no bacon on burger but got bacon. Won't be coming back here!

Very polite staff. Assisted with query.

Not only were items missing…… everything that was delivered was cold!!! Also had 2 frozen Fanta drinks but guess what……. NO STRAWS EITHER!! really not impressed

Got to be the worst for service I've ever been too

Was so excited for my meal, didnt recieve the right burger. And it took long for our food to come and we were the only ones inside.

Burger king in Kidderminster consistently misses items from the order it is appalling. They never pick up the phone so everytime I order I am left waiting for just eat to refund with no food.

Burger very dry, fries needed re-heating

Arrived late after driver went driving around and not coming straight to delivery address. Food was cold and the frozen drink had pretty much melted

Always great service at this small Burger King

Tasty burger, generous portion, well cooked and presented.

Can always rely on Burger King to be banging. James is first class.

Absolutely useless, ordered family party 2, missing a burger and chilli bites. Sharing box missing onion rings!! Not rocket science to follow an order and put it in a bag!!

Went and ordered food for 4 people and they prioritized deliveries over us who had been sat waiting for 50 minutes had multiple people in front that came in after saying their food was cold and missing items. We got not chicken nuggets with out meals and the Women who in presuming was the manager did not apologise at all. We attempted to get their attention and was ignored but the deliveries were able to speak to them. Another women with her family came in and wanted to pay in cash and the women refused to accept their cash and told them they would be waiting 20 minutes if she does accept the cash in a very poor attitude almost passive aggressive and she was lying about the wait time as I waited 50 minutes and was served last after deliveries and after other people came and left and our meal was sat waiting to be out in the bag for ages. Very poor experience. Never coming back. The toilets were disgusting! One of the toilets were full off tissue and blocked. The chain did not flush and the other toilet had tissue drenched around the lid. Appalling manager women. But the food was ok a little cold. But will not come again!

missing items and what I did receive was freezing cold, fuming, with 2 hungry kids!!!!!

ordered double wopper meal with no pickle or onions got a single wopper with pickle and onions delivery was delayed by over 30 minutes

Jokers ... sent halloumi with beef on was for a vegetarian . Tried to call no answer...

I ordered £45 worth food including drinks and employee Brandon refused to refill the cup. Their filling machine is not working too. Really bad experience .

Missing items as is often the case

Extremely slow service on a very quiet evening (late afternoon).

Great food and fast service would recommend

Perfectly fine and acceptable all round

Very polite worker mr dan jones I believe didn’t wait long for the food and was very friendly would come again

I had a disappointing experience at Burger King today. I was served my Ice Blast first and then asked to wait in the full sun for ages. By the time my food arrived, the drink had melted. When I asked for a replacement, I was refused. I spoke to the manager, who was rude and tried to justify their inadequate processes by comparing them to another fast food chain, insisting I couldn't get a drink with my meal. I ended up wasting nearly £15 on a poor experience. Fast food is expensive these days, and if they want to charge these prices, they should at least get the basics right. With customer service like this, BK is definitely on the decline. Sort it out!

Good customer service, nice food I’d go back

Other than that one missing item the delivery time was good and the driver wasn’t room and rather friendly:)

Good came cold very disappointed

Whopper was decent and tasty but 20 minutes wait when there was nobody in there… fast food it certainly isn’t 😂

Tidy restaurant and nice atmosphere

Helpful staff and managers, good food

Burger king is better than McDonald's

all of the order didn't come, made a phone, no luck, £32.00 spent then had to go and get the rest of the order, will not be using Burger King again, complete let down

We ordered Burger King from Just eat and they gave us a completely wrong order from Uber eats! And when we called they sent us a email and got left with the wrong food! This is awful service

Ordered £15 of food and then want to charge me 30p for a mayonnaise. Despite ordering on the app I had to wait 10 minutes for food despite no one being there. One of the staff was outside on a break eating Gregg's which obviously says it all for the food there.Complete shambles and an absolute rip off, hope the whole place goes bust soon, which judging by the lack of customers it will do

lukewarm food after driver took his time, wrong sauce in burger on top of that made me want to throw up

I've visited this store a few times now an everytime I go there the service is quick food is good and staff are always friendly.

Didnt get the chance to get the names of Two very nice blokes with good attitude and awesome work ethics, approachable friendly on 05/07/24 2250pm when store was about to close . Very happy with meal &service !!!

Went there on the 05/07/2024. Awesome staff, really appreciate your generosity and Service! Food was great aswel! Will recommend this place to my friends!

The food was a little cold, I noticed that in the delivery bag the driver had, the cold drinks was packed next to the hot food.. making the bag of food a little soggy and the food a little cold.

Brilliant place to go to, staff are very friendly and helpful. Plenty of choices.

Half of the Oder is missing. Drink and chips missing from one meal

Great food Great atmosphere Great service

Ordered off just eat and tracked the delivery and it was strait from Burger King to my house It was a fast delivery but the food was cold and not very nice

Angus beef missing onions, cheese and even tomatoes. so disappointed

Just wish we had one in Worcester

missing items , no chilly sauce and a paid for 9 chicken nuggets and only got 6 . tried to ring the restaurant but no one picked up

After a long hard week at work....I deserved this and it was not disappointing..... love Burger king, food hot enough and arrived early 5 stars x

I ordered it 3 hours ago for 8.30pm how is it late and missing items.

Nice meals and good service/delivery

Good food, polite delivery driver.

Food was late due to the delivery driver having to sit and wait for another order for over an hour, just eat refuse to refund on food nearly 2 hours late that arrived freezing cold, terrible customer service

This place is diar full of rude staff and don't take blue light card on Fridays and Saturdays why carers nurses ambulance workers work fri and sat disgusting service

Ordered king box. Gave us wrong burger. Waited 20 minutes using the driver thru. Not so fast food

Mango drink was missing from order

Fast delivery and still warm thanks

Driver called to find address and everything was fine.

Over 1 hour late cold food Shocking never again

Poor service. Waiting nearly 30 minutes for the food then incorrect order. Very poor show

Not an amazing place. Staff were friendly and made the visit acceptable but they don’t seem motivated. There was a pack of fries missing from the order so I had to go back to the counter. The tables were all in need of wiping down as all of the ones I saw had crumbs on them. The order point didn’t print out the receipt so I had to ask for one. Overall it isn’t a disaster but needs some work.

Brilliant customer service in Kidderminster Burger King branch. Morgan- shift manager was brilliant and very helpful. He needs a raise! Thank you

Freezing and left on doorstep..

I've been to this Burger King on my lunch break for the past two weeks and each time have been served at the drive through by the most polite and cheery server. He is friendly, attentive and makes all the difference being served by him! Thanks a lot, Brandon! Top Guy!

The staff didn’t want to Serve me. On the front door there was a sign that stated : only take out order at drive through. I drove my car and they refused to take any order without saying any reason… I ‘ve been a few times there, and always the staff had a not to customer attitude. I drove from Worcester. Too many times I had unpleasant service. I will never return at all…!

Every time I had the impression that they didn’t want to see and serve customers. Always they gathered the chairs and stack them on the tables, so you can’t eat in with 2,3 hours before closing… very disappointing. I will never go again…