Mcdonald's Restaurants in Camden

I usually have no problem coming here sometimes for a short break and an affordable meal, but this is regarding my latest visit on Sunday 27/4. I got a warp, service was quick and efficient, food was good. Space was clean and seating was plenty. As I was finishing my food, a member of staff came to me to ask how the food was. I replied that it was fine and service was good. Then the woman asked me to leave a review on McDonald’s website. I had no problem writing a review, but it puzzled me that she kept receipts of peoples orders. This woman instructed me to enter the code on one of the recipes that was not mine just to write a review. I did as told while she stood next to my table and watched me complete the review. She wanted me to put every question first rating and she even asked me to write her name in the free-text part of the feedback??? I don’t know her, she had never served me my entire visit, so I declined to write a compliment mentioning her name. Later on I saw her going around other tables to ask for feedback. She even typed things on her phone, which I think she was writing a review for the place and for herself. I found it unpleasant and uncomfortable to be asked to write a review in this way. I don’t know what is the purpose of this action, but it put me off from wanting to visit this place. I left the place quietly and quickly after this encounter, I did not want to make a scene or say anything to prolong my stay in there further. To me, it’s no longer a place I’m comfortable to have a meal.

MC Donald's in Camden, not too big, 2 floors. The menu is always the same and the flavors are a guarantee.

Personally, I found the service impeccable, even when the machine didn't give us the receipt and I didn't notice the order number, at rush hour the person in charge did everything possible to find our order, and in that area, for those who know it, the movement is impressive, thank you very much for everything and especially for your attention.

Nice & clean place. Good atmosphere.

One toilet is been used, though there is long line for toilet. Worse

The food is great and all, but the service is a absolute disaster. It shows your order as "Ready to collect", despite them not even having started to prepare it. After about fifteen to thirty extra minutes the order is ready and the staff don't even give you your selected sauces, straws or napkins.

Ordered food today online strawberry milkshake has some black brown stuff at bottom of cup I ordered this at around 11.30am 9th April 2025 don't no if cup dirty or milkshake machine has a problem leaving black stuff in cup. Definitely will not be ordering from camden macdonalds agian. Decusting

They forgot my 2 sauces for my chicken selects come on what is this it was my sweet chilli dip and and sour and chive dip I am very disappointed

burger cold and chip put in bin

I deeply regret British people who have to suffer such quality of McDonald. Nothing like that in Czech republic :D :-(

I ordered two triple burguers and they give me double. The food sucks.

I was asking me for the cod to deliver my food , I couldn’t wait because have another delivered to do. Rubbish service and the driver was the same

Not delivered. Wrong address and u put in down as delivered??

no lid on drink AGAIN, WHOLE MEAL WASTED *AGAIN*

Never received - so much for needing to give delivery codes

I went to the bathroom and when I came back my menu was put aside. When I came back I asked them to give it to me and they passed me by. The second time the saleswoman started laughing at me and did so two more times. Finally I went to another saleswoman and she told me to calm down and gave me the bag in an offensive and aggressive manner. He just missed pouring the ketchup over my head. In addition, the other menus in my group were missing products and when it came time to complain they brought us the wrong things. To top it all off, the burgers were cold. I recommend going to a Burger King rather than this place.

i like the chicken nuggets. the food took way too long though. i ordered an ice cream milkshake and when it came it was melted.😐😐

Trendy place, good food as always, very friendly and attentive staff, tables were a bit sticky in places.

For a late night visit in Camden this McDonald's was without drama and provided good Big Macs with a place to sit and enjoy.

Always mess my order up and never pack straws for the drinks.

The food was good and there was a very live atmosphere as well as polite stuff.

Getting the right food at this branch is hopeless. Five time in last 2 months i have been given the wrong items. Luckily i check before leaving now. Today was the worse yet i was given no cheeseburger, a big mac rather than a quarter pounder with cheese and 4 and 6 chicken nuggets rather than just 4.

Delivered my food in a shopping bag … how can you take someone food from a shopping bag???? How is that hygienic

Food was bussin, music was better than Koko and The Camden.

I ordered just some chips and they didn’t appear on the waiting screen, I asked the staff and they assured me they would be coming soon however I have been waiting 15 minutes and still no sign, definitely not fast food.

Great food, nice and quick. One point to say is that queue can get quite long

Delivery driver was rude didn’t know where he was going! after hung up the phone and put order as delivered!!!!!!!!

Extremely busy on a half term week during lunchtime...service was extremely slow...waited 20mins for our order! I have noticed that vegetarian orders don't get delivered on time....non veg orders were coming out quicker for customers who had ordered after us. Mc Donald's you really need to sort it out!

The manger should in the meal time, you need more staffs. Just for a wrap of day, I had to wait 15 min in the queue.

Food was not delivered. The courier never delivered the food however he confirmed food as delivered.

I was missing a portion of nuggets for my daughter so 3 out of 4 had a complete meal. The food was cold and served in the same bag as the beverages obviously cooling the food. I spent close to 40 quid on a terrible meal which is usually good.

Friendly staff, dirty tables. But to expect from a such location…. Not blaming the staff

not happy with MacDonald they never give ketchup how can we eat frice without ketchup not happy at all

Good during off-peak times but when this place is busy, it is REALLY busy!

absolute wank didn’t even get my pissing happy meal toy got a fugly book instead Pls fix up

The food in Mcdonalds here have dipped a bit over the years. My main concern is the number or homeless and beggars that come in to annoy customers and sleep on the tables. It really isn't a good sight for paying customers.

I have ordered so many times and very once got a straw for my drink. Just stick a straw in the bag because it’s annoying

Food cold. Wrong item sent and item missing. I have photo evidence.

Meat burger was overcooked and very dry. Really disappointed.

El servicio era muy lento. Esta es una sucursal ocupada, pero el servicio podría administrarse mejor. Pude ver que mi Maltesers® McFlurry® estaba listo, pero pasaron unos 5 minutos antes de que llamaran a mi número de pedido. Hay un montón de asientos, pero no es el más limpio! El Maltesers® McFlurry® estaba bien, pero necesitaba más maltesers.

My food was all coved in coke couldn’t eat anything

Wrong item given. Rest was ok. Delivery man was fast and polite.

The drink spilled onto the food, rendering it soggy and inedible.

I have not received my order, where is it

My kid yet again is crying as no happy meal delivered. He won’t eat any other stuff. also I only got four nuggets instead of six. I’m missing the chilli double cheeseburger. I can’t understand how this can happen!

I requested a bacon roll with ketchup. There was no ketchup.

The food is ok, the service as well, but the cleanliness is comatose, not to mention the toilet: messy, small, and you have to pray for the water to leak.

Disgusted, food arrived completely drenched in the drinks. Driver must have took no care with the bag as everything was unwrapped and soaked.

I find it completely unacceptable that my food was not delivered with care.Both burgers where cover in the drink (coke) making it inedible resulted in just my child only eating the beef patty and chip.there was no coke hardly left in the cup and when the driver handed it to me his attitude was contact just eat Kmt

Order was cold, chips thrown at the bottom of the bag out of there packet. Order burger with no pickles and they had just opened a burger took one pickle out and left the other in there and labels it with no pickle. My child can’t eat pickles

We picked this mcdonalds because it said it would take 15-25 minutes, it took well over an hour. Delivery driver was speedy upon collection but the delays at the restaurant were mad considering it was a relatively simple order.

I will give zero stars never got my order

the food didnt come for over 20 mins its expected time

Great food delivered on time and happy delivery man

Driver was polite my food was still warm thank you

Much cheaper than in France but no taste, it was dry bland.

All the tables on the second floor are dirty. We cleaned the table ourselves, wiped it down, and sat down to eat. Halfway through our food, they came and told us to vacate the second floor and go downstairs. Damn, put a note until what time you can go to the second floor or don’t let new people in at a certain time. The second floor was closed, so there was only one toilet left for the disabled on the first floor, which did not work... The first floor is also a bit dirty.

didn't receive all of my orders

missing large chocolate milkshake

The burgers were cold, and the fries 🍟 x2) were not there unfortunately 🥲

Always forget a item never pick up the phone

lavisha was excellent cleaning our table and checking in on us x

Cold food and a milkshake that had already melted.

it was left on the door freezing cold not handed over

Would give -10 for the service, arrogant and impatient counter staff. Missing item happens with no apologies. What would be so difficult to follow the printed order?? MacDonald brand is doing well with offers to support the living of people, shame this branch is not part of it.

hot chocolate spilled in the bag, I have a patch of chocolate on my carpet now!!

Served cold, the staff is not friendly, the ambiance is morbid!

very professional and polite delivery man

Didn't give the 6 chicken nuggets as a gift that they offer

Worst restaurant in London. Get the orders wrong every single time. AWFUL

Slow service but food ok and nice atmosphere

always food is cold u need to heat it up in microwave

Super busy in the weekends, sometimes the machines don't give you a receipt and it's hard to retrieve your order in case you haven't seen the order number.

I ordered a hamburger and fries. I received two apple pies and fries.

So freshly cooked one of the best I’ve had

Waited ages for food to be delivered and it was cold

The food has come freezing cold the driver was driving around to other places and then the food come in a plastic bag the driver needs to have a word with I pay for food and it comes cold and she said she’s new she didn’t know what she was doing now I’ve had to throw the food away because it’s not even warm to eat is there anything u can help me with because it’s just joke the food comes in a plastic bag not a thermal bag to keep it warm

I am so unhappy my food did not come

The drink was all over my food really unhappy

Rude lady cleaning, told me I can’t sit on the only free seats as she was cleaning, I then waited only to hear her tut at me like I’m in the wrong for waiting for a seat, she had actually finished her cleaning but l waited while she got some tissues and watched her wipe the under of the 2 seats, pointless! and then just tut’d again at me and walked off 🤷‍♂️ Not a great way to treat paying customers and the food was really crap too, discussing. Wouldn’t recommend anyone going here, Wendy’s is just down the road and and food and customer service is spot on👌

Says open 24h but the security was very rude in telling us it’s not

He started calling me and was in the wrong place

Positive attitude from the driver 😁

I ordered a chicken wrap, grilled, received a chicken wrap, crispy, couldn't eat it because of teeth agonies.

Says it is 24h but it is closed. Disappointing and untrustworthy.

Still waiting on my refund my whole order was stone cold fix up

Food was cold chips were not fresh mc Rib a let down last time I order mc Donald’s much better places than this rubbish

just is awful! on every level! I my order arrived soaked in coke becasue the driver dropped my order! I asked for a refund and was refused it and given credit instead.

The drink was not packed correctly & leaked out into the food. There was only half the drink left and the food packaging was damp

My Delivery No was 9188. They told me it was delivered when I didn't receive my order.

The drink spilt in the bag and soaked the fries and burger. I had to throw it all away because the meal was ruined . This is the 3rd time this has happened to me I’m losing money every time I order and is starting to aggravate me.

food was cold, chocolate drink spilt so messy which caused the big mac to get soggy.

MISSING TWO BURGERS!!! what an absolute joke always missing something from order, but this time it’s just annoying..don’t these idiots read the order or do they do it on purpose

Order never arrived, and just eat will not issue me a refund

Didn’t even get my food delivered they stole it and I couldn’t find them anywhere

the food came to me very quickly, I ordered the big Mac meal and it was delicious. The problem is that the portion sizes are very small and when I eat I don't feel full unlike the other restaurants.

Lovely clean and recently refurbished place. Food was lovely and fresh and staff were pleasant.

Food was wrong ordered a quarter pounder and revived a mcchicken sandwich

The worst food to order my burger bun was burnt not able to eat and my mcFlurry was melted when ever I order from McDonald’s there is always an issue and was not able for a refund

Food was cold and ice cream melted down. Took 50 minutes to get the delivery and the food obviously was prepared before the assignment of a driver