Mcdonald's Restaurants in Camden

items are missing from my order. where are my chips from the double burger meal deal?

one thing is wrong 2 diet cokes 1 large 1 medium diet coke when wanted one large diet coke no chips which I ordered

I ordered 2 McFlurrys I got one the machine broke,I got a strawberry milk shake instead ,I don’t like or drink milk shakes .

no small fries no medium fries no apple pie whats going on .Going to tell people McDonald's are hopeless

how can it be possible to label an order no cheese yet still send the burger with cheese!?!?!?! shocking!!!!

food was cold ice cream was melted and the milkshake had spilt in the bag

One of the better McDonald's in London with great staff.

Drinks and food was packed together and the drinks spilt all over the food nothing was edible had to all go in the bin and just eat didn’t refund me anything

food was stone cold and milkshake was completely melted. seemed to hang around McDonald's after collecting order according to app map tracker, possibly chatting etc . unacceptable. nothing worse than cold mcds fries and warm milkshake

I waited an hour ehen it said 10/20 mins then it was absolutely freezing ehen camden on a bike is 5 mins away. I hsd to throw way the chips. It was so poor

All the pancakes & sausages missing from the one muffin that did turn up !

Food was cold checked on my order map he went all the wrong way to get to us normally we have been happy with food and delevery but not today unfortunately.

Missing a burger and chips so not happy at all

Questionable is how I can describe it literally 5 minutes after I walked in the shop there was a small alarm that went off and there was this lady who said to some people upstairs on AN INTERCOM "leave or ill call the police" in all honesty i do not know why an alarm was sounded.I mean WE GOT LEGS WALKKK!the people then proceeded to leave. Shortly After that there was another lady who kept on calling out a number but due to her accent i didnt understand it was my number so after 15 min i said how long till my order she then told me that it had allready been called told me to pay attention then walks off then some other staff member got me my food. IT WAS HECTIC!

food was cold there was no dips with the order and no straws for the drinks this is not the first time this has happened this is every time from the camden store

Just recieved my orde rfor 4 of us in my house and all iv recieved is drinks thats it no food at all driver trying to tell me someoen else will bring the food but nope he has full receipt asked driver why he never checked receipt he said he dont need

Freezing cold all the food was just freezing

One of the worst of McDonald’s restaurants around. Food is cold even when eating in. Do not get a delivery as it will be dry, cold and mostly missing. No way this restaurant can make so many mistakes and it’s not on purpose. They will steal your money. McDonald’s and Uber I’ll blame each other until you give up.

he didn't deliver I had to get a refund I even went out looking for him

Ordered a Mcplant and was given meat! As a vegetarian I don’t tend to visit fast food burger restaurants but as I had little time before work I thought I’d pop in. After using a self service machine, my order came faster then I was expecting which I was sceptical of and double checked the order. I took one bite and instantly knew this was meat. After taking it back and asking if this was definitely the Mcplant, my food was taken and simply replaced with no apologies or admittance of error. After the manger returned I asked “so what was that?” He replied “ughhh that was just an old one” so not only did one I receive meat, 2 have old food but also lied straight to my face. If I was wasn’t already running late I would have like to speak with someone else to make sure these things are taken more seriously. In conclusion, I understand mistakes can happen and that I am knowingly eating in a heavy meat styled restaurant but the service is unacceptable

Food was great. The staff were friendly even though it was a big order. They missed off a kids chicken nuggets but were more than happy to correct the issue quickly.

They left out 4 of my nuggets and gave me no sauces the food was dry and cold

They didn’t make my mcflurry that i ordered off of the app.

forgot my garlic dippers and no sauce

Camden town mcdonalds nice people nice place food ok just fast food

The service was great and food was tasty and they had my favourite drink.

came here with friends. one of our party ordered a mcplant meal as a vegetarian, and was served a big mac. they politely sent the burger back and said they ordered a mcplant, but was received with hostility from the woman working on the till and a supervisor. the order was confirmed multiple times by this lady as a mcplant, but the hostility of the servers were distressing and very unprofessional. not coming back if this is how they treat people when they make mistakes with dietary requirements.

One of the drinks arrived completely spilled and empty, food was cold

My chips were black and burnt and not eatable

Great free hash brown. Nice temperature and fresh

good place but really bad frequentations though. a homeless man just washed himself on the toilets, and a little child peed on himself, ON THE SEATS… not so great when you’re eating.

Friendly atmosphere, large sitting area, fully refurnished kithen area, the restaurant already set up self-order points

They didn’t other any sauces and my chips came hard and bitter they forgot the straw but on the good side the rap was good and flavoursome I jus wished that they fixed the texture of the chips and didn’t forget my straw I love macdonalds but it was jus not it this time and I paid 10.99p including delivery fees and didn’t get the quality I wanted for the future I won’t be ordering and I will jus go to collect myself to give feedback and the packing of the food was messy.

this McDonald's is a joke, there was no breading in the chicken wrap, the receipt printers don't work and the staff says that "they have too many problems today" the manager gives minus signs to everyone and the manager just keeps apologizing and giving paid orders. it was dirty in the toilet, so instead of cleaning it, the toilet was closed. dark-skinned people steal other people's orders and I don't know what's going on here, but I don't recommend it

Always forget the condiments - no tomato sauce with happy meals (2/3 orders now)

First time we've used the app to pay and order to table, it actually worked. Never does o wetherspoons

Straw and paper tishows missing

he didnt even come and said he didnt know where he was so left with the food and did not call back??

Food was freezing two burgers misisng driver veey rude wen ww asked where thebrest of pur order was

Food delivery kept getting extended - they may have been busy so that’s ok however food was cold and not edible on arrival

Just a McDs don't even know why I'm writing this review tbh. 😂

Called the restaurant as I made a mistake and they were happy to change it. Thanks to the guy who answered the phone

My entire order was soaked with coke. I had to reorder my dinner. I submitted a refund request.

So this place is really REALLY mixed. The staff that were there, mostly staff who were cleaning, were LOVELY. BUT. This place caused me nothing but trouble. I ordered a simple meal, a 6 chicken nugget and chips meal with a fanta. Sound fine. But somehow, God knows how, my order said I ordered a "melon bag". I DIDNT EVEN KNOW THEY DID MELON BAGS ?? my friend was with me too, and we selected our items slowly incase we misclicked so I have NO IDEA what happened. But even when I got my order, we got a cucumber bag instead ? Very confusing. Oh and I shouldn't forget I got food poisoning from here too :) only place I could have gotten it from as I hadn't eaten anywhere else, except for a small prepackaged bun for lunch. So yep ! Avoid. If you're ordering take away, order from literally anywhere else. If you're eating in, just go a few roads down to the Camden Market food stalls, much better value for money.

It was not good the drinks came all over the bag it poured all over my floor by the door and the food was extremely cold once it arrived. I would like a refund back please. The delivery man also wrote a complaint

I did not receive this order. Couldn't ring restaurant as phone on answerphone and no way to leave a message!

Hairball in the large fries - please check hygiene

Always love a good mcds at nearly any hour it's open, past certain times there's no loitering, no chairs or toilets when very late

Stop sending McSpicy when I order McCrispy thanks

NO NUGGETS IN MY ORDER NO DRINK!!!!

Fine. Only alerted they left the restaurant when they actually arrived at the delivery spot but it didn’t have a negative effect so I see no issue

Great, clean at first floor, very good service.

The people employed at this establishment have on multiple occasion got my order completely wrong. I do believe glasses or a magnifying glass are needed by the individual/s prepping the food. Without fail, every time I order, something's wrong.

Service was slow and not coordinated, food came after all the "take away" orders were ready and the food was cold and only some of it was really warm, the environment wasn't exactly pleasant either, most of the tables were dirty or occupied by people who were loud and didn't do anything ordered food. I really don't recommend coming here as a tourist.

Cold soggy fries. Strawberry milkshake tastes like bumble gum. Odd

waited over an hour for order and half of it missing!!! absolutely a joke

Went at busy hour. It was fast and good quality

I received drink without a straw so how can I drink the flipping drink ?

The review is for the delivery person! Great service!

Food was cold. Fries were stale.

Really polite delivery driver 5 stars

Fries were stale and refried, McFlurry had no sauce or pieces in its, it was literally just ice cream, pretty pathetic

was great won't let u customise the item breakfasts anymore tho

22 June morning time for delivery rider stuff soo rider

morning time today 22 june indian stuff when delivery rider come for order with school bags gived no terminal bags sheeet we don’t want see anymore this stuf pls 🙏🏻so rudeee also

I'm not happy with my order as have my order was missing

Spacious store, fast service but the order panel is very confusing. Good quality of items. With enough places to sit.

Missing items. And hot chocolate partial empty..☹️

McDonald's always saves, especially in London where the kitchens close for dinner at 10pm. Quiet and clean environment, friendly and helpful staff.

Manager here was absolutely lovely and really helpful!

I recognise that it’s cheap and lots of kids love it, but I’m not a fan

In night time , the Bangladeshi staff is very disrespectful they are very Rude

The staff and service is too disgusting they don't know how to talk to customers and others

There was no cheese on both the Big Mac and only one sauce when we paid for more and the chicken select was missing one ordered 5 got 4

it's unacceptable how many times my drink does not come with my meal and unfortunately I'm gonna have to stop using justeat because I can't keep paying for things which are not being provided

My burger only had 1 patty in it . How does that happen ???

Just on way back home for quick snack. Only disabled toilet open downstairs. Upstairs locked.. So one disabled cubicle for men, woman and disabled drenched in toilet paper and urine... Absolutely vile.. Should be ashamed of yourselves.

an item not included. no refund to my bank account, just credit.

I didn't got chips, I didn't got tomato dip with cheese bites, I didn't got sweet sour dip what I ordered!

Food was cold. No straws for drinks. How do you drink a macdonalds milkshake without a straw?

McDonalds has ruined something extremely simple and beautiful just by having an attitude. Calling McFeast a "QP with some salad" and having serious problems getting something simple as a cheeseburger to taste good.

Everything was bad order messy ect

Dirty toilet, broken tap. Unhygienic! How do they expect customers to use dirty unclean toilet I can never understand.

This is the second time I’ve had a bad experience with just eat won’t be using again

Large, clean restaurant. As it should be.

Try to remember to include straws and dips, it’s a constant thing with this McDonald’s.

Tried to sell me old mcflurry.. jokers thought i dont know these stuff

The environment is clean and hygienic, and the food is served quickly.

Very good. Fast service, good food, safe and pleasant environment. In Camden Town!

Delivery was difficult to find but food was good apart from cold chips, x2 toys missing from x4. Happy meals. Kids are really disappointed.

For the 3rd time my drink was half full because it's spilling all over the bag

I don't know what is wrong with this branch but whenever I order, there is at least one or two items missing. This time there are two items missing and they don't answer the phone nor does the delivery service pick up. How hard is it to read an order and put ALL of the correct items in a bag?!

Very nice delivery guy, polite and friendly.

took most of an hour to come and was cold.

where is my food. says delivered but wasnt.

Very noisy, music with lots of wailing ?🤷‍♂️

Missing items, terrible complaints experience. Seven days for a refund. A joke!!!! Just deliver what was ordered or send it again. I won’t be using just eat again

This McDonald's branch seems to have a lack of expectations. The overall experience was marred by a messy environment, particularly with the upstairs restroom being notably dirty and unpleasant.

The place itself is clean, but the service is slow, at least to the table The place itself is clean, but the service is slow, at least to the table

I missed chicken and bacon in my salad!!! 🥹