KFC London in Camden

It took them quite a while to get to my location

You missed our vegan burger off our order!

The food never arrived. Unbelievable.

I would like a refund as i have not received my order although it says my order has been delivered. This is my first ever time using Just Eat and i am not happy with the service at all. Thank you.

The chicken was a strange colour. The delivery was the worst ever. What is the point of leaving delivery instructions when the just eat guys cant read it?

Food wasnt packed properly. Bag had a rip in the bottom, which i wasnt aware of. As soon ad the food was handed to me, the bag ripped and the food went everywhere. They normally double pack it.

Brilliant meal and delivery, lovely guy

Delivery was on time but took nearly an hour because delivery changed 3 times. I had to reheat food as it was cold when it arrived. Not impressed.

The staff at this branch was extremely rude. I was simply trying to choose my deal when one of them said, “Brother, hurry up, we don’t have time.” Is that how you speak to a customer? On top of that, the burger was terrible cold and not even warm when I ate it. I will never visit this branch again.

First time there's no issues with my food and delivery

I was missing food. x1 chilly dip and tango

The food was okay The delivery person was very polite and well mannered.

I ordered from this KFC and I cancelled my order and didn’t recieve my refund worth of £23. I expected a refund but they didn’t give it. Abysmal. My order was Zinger tower box meal 2 hot wings with a chicken wrap and a 7up. 😑

The cash register works very poorly

I want to share something happened with me today, today I’m receiving order from kfc in king cross so staff know I have delivery bag but they are bothering me to show bag and I tell the one team member if you prepare the order please let me know but no one give me answer, because that place it’s so congested that reason I’m told team member but no one given response, guys deliver guys also human so please treat a like human so please give a respect every single one.

After years of being curious I finally tried. Thiswas the worst (fast)food I ever had. The chicken was dry and tasteless and the “stuffing” patty was horrible. The fries were a soggy mush. We ended up throwing most of it out. Never again.

I did not get my food I ordered three different times to be told that my food had been delivered when it wasn’t delivered

The 10 pieces were all small wing pieces this was a waste of a bucket!

I would like to request a refund as I didn't order gravy I ordered beans to go with my diet

Sweet and sour chicken missing

i got delivered wrong order i gave the driver the code that i recieved when ordered my food so this should not have happened i still waiting fir refund

warm and welcoming service! Phoned me when its ready. Thanks for the delivery

the man was amazing and a real nice man

Delivers to the wrong house we didn’t get our food but somebody else did. Very unhappy!

my order is not Wright I don't have my pepsi or rice and is freezing cold I want a refund

Ordered Pepsi Max, Tango Orange delivered. Pathetic!

Food came very cold & the expected delivery time was pushed back 20mins

completely wrong order and was late

Food was cold as if the wings were sat there for ages. One of the worse kfc’s I’ve visited & I’ve been to many around the world!!!

They didn’t give my drink, the chips instead of four individual portions were scrammed into a small box. And don’t even get me started on the rice pots, I think they ran out of rice and thought a couple of spoons in each pot would suffice. Won’t be ordering from this Branch again

Delivery driver was perfect, 10/10. The order was missing the following: 1x Pepsi Can. 1x Popcorn chicken. Otherwise, everything would've been perfect.

my food is too cold i cant eat

Food was cold chicken was fry items were missing

Received food poisoning from here - AVOID.

very worst service they are cheating the fries are no good its black colour but they ignoring blaw blaw my friend. Had he didn't. Realised if something happened. Who gonna responsible. Worst. they lieing they shoukd take some action for this.

Iam very unhappy i ordered 4 chicken wings and it never arrived

So close to kings Cross and St pancras. If you want a cheaper meal for train home or after a long journey perfect!

i called trying to aska question and got hung up on the minute i said hello terrible customer servicee

Never order from here as they seem to rip you of by you ordering and them keeping items

I ordered from here last night missing over £10 worth of items very poor and disgraceful

Terrible food wings done terrible chips soggy

Items are always missing from the King’s Cross kfc today was another occasion where 2 sides or mash potatoes wasn’t given and also the popcorn chicken was missing and the pieces of chicken that I got was not up to scratch the wings were burnt to a point where u touch it and it’s all flaky and crusty falling apart horrible

Didn’t receive the Regular Popcorn I ordered

I came to eat a burger. I didn't like this guy's attitude towards the delivery riders; he was so rude. The rider was speaking very politely, but the guy spoke in a very loud tone. I hope that the manager here takes strict action on this matter.

They didn’t even deliver my food? They stole my food !!

In correct order packed for delivery. Receipt on bag correct. Contents wrong 😢

Saw other reviews for late order scam, I made order from website on Sunday night( 05-08-24) at 00h40. Before closure 1am indicated on website, Order number 5105 Gravy Mega Box. Went to collect , I have been told that there is no food and will get refund, 6 days past and no refund till now, I went egain and spoke with staff manager who told me that he was not working Sunday night and can’t do anything. I was not the only one. 2 others customers were asking for food that night, Didn’t order from app, direct from kfc website where there is no telephone customer service to contact, tried to submit complain form, but the submission is not working. kfc staff this reviews, check with kfc kingscross 323 Grays Inn road, London. I am doing this reviews for customers who fall for this, I will report trading standards for website taking late orders where there is no food for customers , not refunding Stay away. Thank you.

Driver didn’t deliver to door, had to go pick up

Stay away, late order scam. Website taking order, but no food, and you will not get refund.

Drink was inside back with hot food left everything soggy

I asked for chicken legs and didn't get more than 1. chips were luke warm.

Very small shop, no seating , bit cramped with 10 people inside

Second time I been having a bad experience with the just eat app. The first time I didn’t receive my order and now I have to wait more than 30 minutes when first was 25 minutes and I have to wait 1 hours. My delivery address is 5 minutes from my local kfc in King’s Cross.

and our food was hot. thankyou x

Worst food ever and the shift manager is not good He speaks rudely with the customer.

The staff is totally unprofessional they don't have manners on how to speak with the customer

Good delivery but was missing part of the order which was disappointing

Cold food, warm drink, parts of order missing.

The food never arrived! No refund offered

I did not receive it at howard winchester hotel

Chips were really small guys hopefully better next time take care

It appears as if the deliver was delivered but we never got it.

told them not to put mayo on my burger due to allergens reasons yet they put mayo on it. even though I can't eat this now I've contracted just eat customers support and they said they can't always follow request so I didn't get my money back to something I couldn't eat....bruh

Requested additional hot wings which I was charged for but then had to rush to catch my train and when I checked the bag - no hot wings :(

Gave me the wrong persons order!

I didn’t received no food and this app it’s just for stealing money

The chicken in the burgers was dry and inedible. I ate the chips only.

never delivered and i had added a tip. learnt a lesson nonetheless.

Absolutely shocking NEVER AGAIN!!!!!

I have food allergies and ordered my food to avoid any allergens. Only for the food delivered to be incorrect and include the allergen. A great way to waste £30. do not order from this place if you have allergies

The staff at KFC consistently deliver a commendable experience, Specially a guy from Pakistan named as HAMZA. He was so friendly, attentive, and efficient, ensuring that orders are taken and served promptly even during busy hours. Their cheerful demeanor and willingness to accommodate special requests enhance the overall experience. Cleanliness and hygiene are visibly prioritized, which is reassuring in a fast-food setting. The staff's professionalism and dedication make dining at KFC enjoyable and hassle-free.

Dry, over cooked disgusting chicken burger, so disappointed can’t eat it! Absolutely terrible

He didn’t give the food when I asked him too much attitude and problems

Seating area was closed, even though the "eat in" option was displayed as being available on the KFC app and on the order screens :(

Delivery guy was really polite.

Stay well away from this dump I ate here recently and got food poisoning the place looks dirty and definitely not cleaned all the time or not even cleaned at all dust nearly everywhere and even getting the security guard to work behind the counter for food delivery which is not a good look security should just stay at the door not deal with food, again stay well away from this dump

The food has not been delivered. Where is it?

My food was covered in looks like grease? It was black powdery stuff, they really need to to take care when cooking! I had throw half of it in the bin! Money wasted & left hungry

Asked for drumsticks and instead got two other oily pieces one being a tiny wing. Disappointed to the maximum

Missing the original chicken pieces which are £8.98 and the main part of my order. I have asked for a refund. But seriously- the order was so small and uncomplicated I am struggling to understand how this was missed. So I am left with a bunch of dips and minimal amount of food. Please help me make it make sense. Delivery guy was polite and made good effort to contact me. These are the only stars.

for a delivery arriving early, cold food, no chips, and corn on the cob dated the previous day.... not good. I won't bother ordering from them again.

They mix all the order together I ask them to put the chicken separately same like the picture for party.

Delivery service too bad.they take half an hour for one order

This is the Worst staff Restaurant i have ever seen in my life i came at Sunday… the staff doesn’t have any kind of manners that how to talk with the coustmer… i order 70 pounds above then still your staff disrespecting me i can’t take it… I would recommend to the other commenters that order other KFC instead of the King cross KFC WC1X 8PX..please don’t try to came here..! 🙏🏻

Restaurant was dirty and tables were not clean and when I report this to staff. staff was rude. Specially the shirt and beard guy his name was Mahmood or mehmoob.

Order came missing all 4 fries and popcorn chicken, there needs to be a phone number so you can ring them to re deliver the missing items.

Where is my food it never turned up

food came cold.. alot of missing items.

No dine-in available in the evening

I was at this branch, and honestly, I did not have the best of service and neither the best of products. The chicken that day was salty. The staff didn't give much attention I had to practically be begging for condiments. The dinning were not well cleaned. I didn't have value for money one bit. I had expected KFC to do better but none. The lobby area weren't well taken care of.

I never received my Pepsi max bottle what is next step

There is an Indian staff who is taking my order behaving really rude when I have some hearing issue. I really can’t hear what he said and asked him to repeat he is giving me major attitude and sighing all the time. Understand it’s hard working in catering but seriously when working, keep your attitude to yourself, or find a job that fits you rather than spreading negativity.

Perfect service for that time of night

Everything they forget items. I did not get my 8 wings that I ordered. this is not the first time where I have had missing items from them. It is ridiculous

Great if you like chicken to take away or order on Deliveroo. Bit small inside. Limited seating.

It is what it is. I have no apologies. It hits the spot. Haha!

Burger seemed to have been thrown in from a height and all inside was a big mess, Chicken was bone dry and overcooked and almost inedible and warmest thing in the delivery was the cold drink, Disgusting and usually much better service from here

Food was cold and delivery time kept changing

Cold food. Poor delivery service

Honestly not worth it! The staff informed me that they couldn’t do a Krushem, so they offered me a new drink. However, I paid extra for a Krushem so I asked for a refund for the difference, because he wasn’t going to give me one (I paid an extra £1.69) and the staff member confused himself by asking what other drink we wanted and then insisting he didn’t, confused himself on what he could and couldn’t refund and it ended up in me receiving a refund for the drink itself so now I was without a drink (i ordered a meal). The whole cufuffle could’ve been avoided if they had removed the Krushem’s from the menu in the first place but alas. My side was also incorrect. Don’t waste your time and go to the Five Guys instead Don’t waste your time,