Based on 665 opinions finded in 4 websites
Based on 665 opinions finded in 4 websites
Opinions
Saw other reviews for late order scam, I made order from website on Sunday night( 05-08-24) at 00h40. Before closure 1am indicated on website, Order number 5105 Gravy Mega Box. Went to collect , I have been told that there is no food and will get refund, 6 days past and no refund till now, I went egain and spoke with staff manager who told me that he was not working Sunday night and can’t do anything. I was not the only one. 2 others customers were asking for food that night, Didn’t order from app, direct from kfc website where there is no telephone customer service to contact, tried to submit complain form, but the submission is not working. kfc staff this reviews, check with kfc kingscross 323 Grays Inn road, London. I am doing this reviews for customers who fall for this, I will report trading standards for website taking late orders where there is no food for customers , not refunding Stay away. Thank you.
Nasir Hassan . 2024-08-10
MORE AT Google
Driver didn’t deliver to door, had to go pick up
s . 2024-08-10
MORE AT Just Eat
Stay away, late order scam. Website taking order, but no food, and you will not get refund.
Moon Sea . 2024-08-09
MORE AT Google
Drink was inside back with hot food left everything soggy
James . 2024-08-08
MORE AT Just Eat
I asked for chicken legs and didn't get more than 1. chips were luke warm.
Alexandra . 2024-08-03
MORE AT Just Eat
Very small shop, no seating , bit cramped with 10 people inside
Iqbal Thaheem . 2024-07-30
MORE AT Google
Second time I been having a bad experience with the just eat app. The first time I didn’t receive my order and now I have to wait more than 30 minutes when first was 25 minutes and I have to wait 1 hours. My delivery address is 5 minutes from my local kfc in King’s Cross.
Anacleto . 2024-07-28
MORE AT Just Eat
and our food was hot. thankyou x
Jeanette . 2024-07-20
MORE AT Just Eat
Worst food ever and the shift manager is not good He speaks rudely with the customer.
Nikunj Dobariya . 2024-07-19
MORE AT Google
The staff is totally unprofessional they don't have manners on how to speak with the customer
Nikunj “Phantom” Dobariya . 2024-07-17
MORE AT Google
Cold food, warm drink, parts of order missing.
Colin . 2024-07-15
MORE AT Just Eat
Good delivery but was missing part of the order which was disappointing
Joshua . 2024-07-15
MORE AT Just Eat
The food never arrived! No refund offered
A . 2024-07-13
MORE AT Just Eat
I did not receive it at howard winchester hotel
Saba . 2024-07-08
MORE AT Just Eat
It appears as if the deliver was delivered but we never got it.
Lucía . 2024-07-05
MORE AT Just Eat
Chips were really small guys hopefully better next time take care
Robert . 2024-07-05
MORE AT Just Eat
told them not to put mayo on my burger due to allergens reasons yet they put mayo on it. even though I can't eat this now I've contracted just eat customers support and they said they can't always follow request so I didn't get my money back to something I couldn't eat....bruh
Aziz . 2024-07-03
MORE AT Just Eat
Requested additional hot wings which I was charged for but then had to rush to catch my train and when I checked the bag - no hot wings :(
Christos Polydorou . 2024-06-26
MORE AT Google
Gave me the wrong persons order!
Efaz . 2024-06-20
MORE AT Just Eat
I didn’t received no food and this app it’s just for stealing money
Madalin . 2024-06-19
MORE AT Just Eat
The chicken in the burgers was dry and inedible. I ate the chips only.
Mohammed . 2024-06-15
MORE AT Just Eat
never delivered and i had added a tip. learnt a lesson nonetheless.
ankur . 2024-06-14
MORE AT Just Eat
Absolutely shocking NEVER AGAIN!!!!!
Gareth . 2024-06-11
MORE AT Just Eat
I have food allergies and ordered my food to avoid any allergens. Only for the food delivered to be incorrect and include the allergen. A great way to waste £30. do not order from this place if you have allergies
Unni . 2024-06-09
MORE AT Just Eat
The staff at KFC consistently deliver a commendable experience, Specially a guy from Pakistan named as HAMZA. He was so friendly, attentive, and efficient, ensuring that orders are taken and served promptly even during busy hours. Their cheerful demeanor and willingness to accommodate special requests enhance the overall experience. Cleanliness and hygiene are visibly prioritized, which is reassuring in a fast-food setting. The staff's professionalism and dedication make dining at KFC enjoyable and hassle-free.
prince majestic . 2024-06-03
MORE AT Google
Dry, over cooked disgusting chicken burger, so disappointed can’t eat it! Absolutely terrible
Chantel . 2024-05-31
MORE AT Just Eat
He didn’t give the food when I asked him too much attitude and problems
User . 2024-05-31
MORE AT Just Eat
Seating area was closed, even though the "eat in" option was displayed as being available on the KFC app and on the order screens :(
Jaiboi Biscuit . 2024-05-29
MORE AT Google
Delivery guy was really polite.
Ali . 2024-05-27
MORE AT Just Eat
The food has not been delivered. Where is it?
David . 2024-05-25
MORE AT Just Eat
Stay well away from this dump I ate here recently and got food poisoning the place looks dirty and definitely not cleaned all the time or not even cleaned at all dust nearly everywhere and even getting the security guard to work behind the counter for food delivery which is not a good look security should just stay at the door not deal with food, again stay well away from this dump
7rm1991 . 2024-05-25
MORE AT Google
Asked for drumsticks and instead got two other oily pieces one being a tiny wing. Disappointed to the maximum
Helen . 2024-05-24
MORE AT Just Eat
Missing the original chicken pieces which are £8.98 and the main part of my order. I have asked for a refund. But seriously- the order was so small and uncomplicated I am struggling to understand how this was missed. So I am left with a bunch of dips and minimal amount of food. Please help me make it make sense. Delivery guy was polite and made good effort to contact me. These are the only stars.
Nina . 2024-05-24
MORE AT Just Eat
My food was covered in looks like grease? It was black powdery stuff, they really need to to take care when cooking! I had throw half of it in the bin! Money wasted & left hungry
Sonny Mills . 2024-05-24
MORE AT Google
for a delivery arriving early, cold food, no chips, and corn on the cob dated the previous day.... not good. I won't bother ordering from them again.
Unni . 2024-05-23
MORE AT Just Eat
They mix all the order together I ask them to put the chicken separately same like the picture for party.
Moon . 2024-05-22
MORE AT Just Eat
Delivery service too bad.they take half an hour for one order
Syeda Milhana Sakiba . 2024-05-21
MORE AT Google
This is the Worst staff Restaurant i have ever seen in my life i came at Sunday… the staff doesn’t have any kind of manners that how to talk with the coustmer… i order 70 pounds above then still your staff disrespecting me i can’t take it… I would recommend to the other commenters that order other KFC instead of the King cross KFC WC1X 8PX..please don’t try to came here..! 🙏🏻
Dhruv Patel . 2024-05-13
MORE AT Google
Restaurant was dirty and tables were not clean and when I report this to staff. staff was rude. Specially the shirt and beard guy his name was Mahmood or mehmoob.
ali tawfiq . 2024-05-11
MORE AT Google
Order came missing all 4 fries and popcorn chicken, there needs to be a phone number so you can ring them to re deliver the missing items.
bernadette . 2024-05-05
MORE AT Just Eat
Where is my food it never turned up
Matt . 2024-05-04
MORE AT Just Eat
food came cold.. alot of missing items.
Dace . 2024-05-03
MORE AT Just Eat
No dine-in available in the evening
杨西 . 2024-05-02
MORE AT Google
I was at this branch, and honestly, I did not have the best of service and neither the best of products. The chicken that day was salty. The staff didn't give much attention I had to practically be begging for condiments. The dinning were not well cleaned. I didn't have value for money one bit. I had expected KFC to do better but none. The lobby area weren't well taken care of.
Adedayo Erinoso . 2024-05-01
MORE AT Google
I never received my Pepsi max bottle what is next step
Kasch . 2024-04-29
MORE AT Just Eat
There is an Indian staff who is taking my order behaving really rude when I have some hearing issue. I really can’t hear what he said and asked him to repeat he is giving me major attitude and sighing all the time. Understand it’s hard working in catering but seriously when working, keep your attitude to yourself, or find a job that fits you rather than spreading negativity.
Adrian Chan . 2024-04-27
MORE AT Google
Perfect service for that time of night
Rob . 2024-04-21
MORE AT Just Eat
Everything they forget items. I did not get my 8 wings that I ordered. this is not the first time where I have had missing items from them. It is ridiculous
Rezwan . 2024-04-09
MORE AT Just Eat
Great if you like chicken to take away or order on Deliveroo. Bit small inside. Limited seating.
Barry Morris . 2024-04-07
MORE AT Google
It is what it is. I have no apologies. It hits the spot. Haha!
Nina . 2024-04-04
MORE AT Just Eat
Burger seemed to have been thrown in from a height and all inside was a big mess, Chicken was bone dry and overcooked and almost inedible and warmest thing in the delivery was the cold drink, Disgusting and usually much better service from here
Paul . 2024-04-03
MORE AT Just Eat
Food was cold and delivery time kept changing
Beverley . 2024-04-01
MORE AT Just Eat
Cold food. Poor delivery service
Muhammad . 2024-03-31
MORE AT Just Eat
Honestly not worth it! The staff informed me that they couldn’t do a Krushem, so they offered me a new drink. However, I paid extra for a Krushem so I asked for a refund for the difference, because he wasn’t going to give me one (I paid an extra £1.69) and the staff member confused himself by asking what other drink we wanted and then insisting he didn’t, confused himself on what he could and couldn’t refund and it ended up in me receiving a refund for the drink itself so now I was without a drink (i ordered a meal). The whole cufuffle could’ve been avoided if they had removed the Krushem’s from the menu in the first place but alas. My side was also incorrect. Don’t waste your time and go to the Five Guys instead Don’t waste your time,
Georgia Archer . 2024-03-22
MORE AT Google
no bottle drink was sent even though it payed for it???
tyro . 2024-03-21
MORE AT Just Eat
I didn’t get what I ordered and the food quality was terrible
Maddie . 2024-03-20
MORE AT Just Eat
Never turned up said delivered on app but didn’t deliver
Christopher . 2024-03-15
MORE AT Just Eat
Just Eat now owe me over £40 - I will continue leaving abysmal reviews for every single order until this is resolved.
Timoteo . 2024-03-12
MORE AT Just Eat
Nearly a 2 hour wait for old food , that’s the last time I order during the night time
Lee . 2024-03-12
MORE AT Just Eat
The chicken had red onit I have a photo
Raey . 2024-03-10
MORE AT Just Eat
Well packed and well before time. Warm food great quality
Muhammad . 2024-03-10
MORE AT Just Eat
No food arrived. Refund time AGAIN. That's a lot of money for no food. Thanks. Never ordering again, unless it arrives in the next 5 minutes. It it does, no comment.
Cyril . 2024-03-07
MORE AT Just Eat
Super salty what’s going on?! Pathetic!
Rajna . 2024-03-02
MORE AT Just Eat
Halal food option s no choice at King Cross
Irfan Memon . 2024-02-26
MORE AT Google
The service are amazing there’s one guy he’s amazing honestly his name is sai
suliman mohamed . 2024-02-25
MORE AT Google
Food was cold, had to come down to collect the food
Evander . 2024-02-24
MORE AT Just Eat
Waiting and breading which is not to my taste. Otherwise it looks a lot like French KFC.
arno . 2024-02-18
MORE AT Google
Incomplete burger menu not finished and impossible to return because it was takeaway I only saw this once at home.
Mélanie MORLOT . 2024-02-16
MORE AT Google
I ordered the Finger-Kickin Double Bucket and it is an amazing deal. Food hot and completely accurate- in fact I seem to have an overload of fries- no complaints there! Delivery person took extra effort to find and attend my flat(even though buzzers are not working) and was a lovely polite person. I go on and off for Kings Cross KFC. Currently I am back on. Keep it up!
Nina . 2024-02-15
MORE AT Just Eat
Over and hour and a half from when we placed the order. No way to cancel when we had to go out so did not get the order. Terrible app no way of getting ing help.
Samantha . 2024-02-14
MORE AT Just Eat
Small KFC with no real urgency to serve anyone
blaine sanders . 2024-02-13
MORE AT Google
Great food , nice driver , many thanks 🙏
Peter . 2024-02-13
MORE AT Just Eat
Asked for flaming wrap from app deal, requested to have a lil squirt of extra sauce as it’s usually quite dry for me, they said this is fine but there was no extra sauce in the wrap. They also did not put cheese.
Anisa Ani . 2024-02-08
MORE AT Google
KFC - I suggest you get onto justeat to resolve my issue if you don’t want abysmal reviews
Timoteo . 2024-02-08
MORE AT Just Eat
Incompetent staff, all the desserts that we had ordered are missing, the only response from the staff is an extra fries to compensate, not even a refund. Extremely long order preparation time. No place to eat the salad. Box full of fatty products not even drained. To flee !!!
Elodie TEISSEDRE . 2024-02-06
MORE AT Google
Food was stone cold and warmest item was the chilled drink, driver again got lost on arrival and tried 3 different ways to get into a single entrance tower block before I had to shout out window to him and point yo the entrance
Paul . 2024-02-06
MORE AT Just Eat
I tried to call 3 times to warn them to please send 2 cookies of each type as stated in their 4x cookie bundle, since there is no possible way of adding a note or anything in Uber Eats, and they don’t answer and keep sending 4 regular chocolate cookies instead.
tristan quien es . 2024-02-05
MORE AT Google
Food was stone cold on arrival
Nyomie . 2024-02-05
MORE AT Just Eat
Worst kfc in the world collects items then tells you they have more but don't reimburse you they want to give you a sauce instead to run away
Chams . 2024-02-04
MORE AT Google
food was cold when it arrived. chicken looked and tasted like it had been sat out for a while
Sean . 2024-02-04
MORE AT Just Eat
Awful experience, food took ages to arrive and when it did, was cold and missing item. I wrote a note to the restaurant asking for no leg, and they put what looked like an uncooked leg in there. Truly off-putting. never again. No way to contact the driver or restaurant after the food has been delivered.
Dee . 2024-02-03
MORE AT Just Eat
Some drivers say that the food is delivered long before they actually arrive with the food meaning I can’t track my order and it comes after it should.
Amy . 2024-02-02
MORE AT Just Eat
No super charger dips paid for 5 and only 2 portions of chips should have been 4
TINA . 2024-01-31
MORE AT Just Eat
De lejos el peor KFC en el que he estado, sucio, el personal es grosero, desinteresado y cierran la parte de las sillas lo que te obliga a comer fuera.
Christian . 2024-01-28
MORE AT Google
No sauces asked for. Food was cold and disappointing
Poppy . 2024-01-26
MORE AT Just Eat
DELIVERY HAS NOT BEEN DELIVERED AT ALL KIDS STILL HUNGRY AND WAITING FOR FOOD
Laura . 2024-01-24
MORE AT Just Eat
The rudest staff you could find in central london. And they keep forgetting the gravy, or the wrong drink. Two of the chicken pieces were raw so I had to tip that all in the bin. They definitely need to invest in a better manager to getting the dirty place tiptop.
kikazaru official . 2024-01-21
MORE AT Google
Tables are dirty and very rarely cleaned, but the food was served very quickly. The seasoned fries were delicious.
Fai Zanotti . 2024-01-20
MORE AT Google
Fillet was too salty and unhealthy.
Nana . 2024-01-18
MORE AT Just Eat
it was pathetic, dry cheken old fries
Sana . 2024-01-18
MORE AT Just Eat
The driver left my food without contacting me, therefore I’m not happy with the order
Kofi . 2024-01-17
MORE AT Just Eat
Why does the restaurant put a cold can of drink in with hot food so when you get your food it’s cold? I’m not happy this is the second time this has happened.
Carla . 2024-01-15
MORE AT Just Eat
Food was coke & took a hour to come
Mr . 2024-01-14
MORE AT Just Eat
Greasy oily and rotten tiny chicken never again
Helene Stainthorpe . 2024-01-13
MORE AT Google
the driver who delivered my food made me feel incredibly uncomfortable. he was asking me for a tip, even though i said no he was like i’m sure you have cash lying around your house. this was very inappropriate, not something i expect from delivering food.
Jinan . 2024-01-09
MORE AT Just Eat
Great food and a really nice driver
TINA . 2024-01-08
MORE AT Just Eat
2 hot wings were missing. Remaining order was good
Muhammad . 2024-01-02
MORE AT Just Eat
The drivers keep getting the address wrong and don't use the postcode to get to the right building. William Goodenough College has two buildings with two distinct postcodes and the drivers don't use the postcode to deliver. This is the third time the driver got the address wrong even through my address has the postcode in it.
Rachna . 2024-01-02
MORE AT Just Eat
Food was not good especially the burger. Service was horrible, not even doing the bare minimum. Atmosphere: dirty and claustrophobic.
Daniela Vella . 2024-01-02
MORE AT Google
turned up one hour late had to call restaurant as got no help from just eat
Antonio . 2023-12-31
MORE AT Just Eat
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