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2.5

Based on 820 opinions finded in 2 websites

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Nº 2141 in 2408 in Camden

Nº 78 of 84 American in Camden

CUSTOMERS TALK ABOUT DISHES WITH..chickenlady

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Arrived 10:35 after a gig for a quick bite and they were already fully cleaned up and “closed” - glad they rudely turned me and my friends away so I could go to WENDYS round the corner which was banging

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Sophia Grace . 2024-10-14

MORE AT Google

Please pay attention…. KFC got good reputation in worldwide but here The lady manger is very rude. She doesn’t know that she is just working here . She is thinking she is the boss of kfc. It’s very unprofessional to behave like this . She told me that she won’t give me any food and she will do whatever she wants. Even she was threatening me by calling the police. Can you believe it? I have checked all the reviews about this store and everyone is saying that the lady manager is very rude and unprofessional. But the question is why KFC still keep her position? Is there shortage of staff in uk or she is truly the boss of kfc? Please answer……..

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Ahmed Sakib . 2024-10-13

MORE AT Google

Don’t go at 10:45 because they will be already cleaned up and “shut”

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Jess Davidson . 2024-10-13

MORE AT Google

I want to bring to your attention an issue I experienced with one of the team members, the shift manager. On two separate occasions, I encountered unprofessional behavior. First, the manager refused to fulfill my order, and then failed to provide a refund. I had the receipt for the transaction, but she took it for me fraudulently and destroyed it. I would appreciate your assistance in resolving this matter. Thank you

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Azhar Baloch . 2024-09-26

MORE AT Google

Tasted like fake KFC. Did not taste like original recipe. Poor quality, no skin. It was like a nugget

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M T . 2024-09-17

MORE AT Google

OMG 1 person In the shop, taking, the money & serving up the food. No gloves poor incorrect advise. Definitely something not right with this franchise.

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Andy Rosser . 2024-08-26

MORE AT Google

Racist to Scottish ppl. Extremely rude (not the first lady but the gent who I assume is the manager) and also refused to take scottish notes. Food was good but you could tell they weren't happy service me with the no eye contact and eye rolling. If it wasn't for the fact the kids were moaning for something to eat I would have left. Not normally someone who complains a lot but I will be contacting head office or their equivalent to that.

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Thomas Barr . 2024-08-24

MORE AT Google

The manager (Sucharitha) in the store is rude for giving small flamin wrap she has taken 14 mins of time. The attitude she is having is to high . The manager should be to behave politely and nice to the customers in the store. I’m your regular customer for you. I had never seen this type of manager in this KFC since last 8 years and one thing I want to say you guys day by day the quality of is going low.

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Vishal . 2024-08-04

MORE AT Google

ABSOLUTELY DISGUSTING INDIAN LADY. I have been a regular customer to this branch for 5 years now and this indian lady with bright red lipstick i think her name is Sucharity who constantly was speaking in her own language on the phone such an unhygenic woman she needs to be immediately moved shes an appaling human being shes rude and unpleasant to speak to and has naracisstic behaviour. About my experience I could also smell rotten chicken from the ordering tills as i work at a resturant in central london its a foul smell and unforgettable .Also WITHOUT MY CONSENT i got given a large upgrade to my meal ALL THEY DO IS STEAL MONEY and LASTLY when i was waiting for my meal within 2mins my order was displayed as ready to collect ( it was a large order)and when i demanded my order they said its not ready?? how can you display it as ready when its not. This store is disgusting!management should be changed if they want to keep this store running. I will be sending an email to their headoffices about this disgusting woman they have hired too because she ruined my experience of this branch. AVOID IT LIKE A PLAGUE update:removing bad reviews wont help your brand imagine anymore when you have already tarnished it😡 update2: they remove bad reviews

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joanne smith . 2024-07-28

MORE AT Google

Staff was very true plus got the order wrong tired arguing me about it as well poor customer service

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Shantel Anderson . 2024-07-14

MORE AT Google

Not the best KFC experience. Food is not up to the mark

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Sal Jay . 2024-07-12

MORE AT Google

ANTS!!! EVERYWHERE!!! BE CAREFUL!!

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William Cunningham . 2024-06-18

MORE AT Google

The staff name is Rohit His behaviour was to rude I just asked him how long it’s take him reply like this 20 minutes if you can’t then go That’s service this kfc

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Hossain Naim . 2024-06-15

MORE AT Google

The lady manager who served on the till was very rude.Not a pleasant experience.

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Besteena Poulose . 2024-06-03

MORE AT Google

One lady she Indian girl bad girl 😡

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MD Milon Ahmed . 2024-05-02

MORE AT Google

Very dirty and using very old oil almost test like fuels ⛽️

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Nusrat Hatami . 2024-05-01

MORE AT Google

KFC should be move rude manager yesterday night she was shift

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khan khani . 2024-04-06

MORE AT Google

manager maked problem when i came for order dinner time next time i will call police ramadan thats why im nothing said 😡😡😡

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Абдурахмон Шарипов . 2024-04-05

MORE AT Google

For dinner with my baby we was there kgs pls move lady manger next time I want to make problem I will call police rude not responsible

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Adam Rosta . 2024-04-05

MORE AT Google

The manager has no customer service skills whatsoever and takes no initiative to resolve problems. She should not be in a front of house position, let alone management. f d my dinner today

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Abduraxmon . 2024-04-05

MORE AT Google

am a driver wanting to collect my order, wanting for 27 minutes coustumer order for dinner for iftar manager so rude she keeping like herself main kfc owner Anyway all you think is money you don't care for drivers.

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shamshod sharipov . 2024-04-05

MORE AT Google

This KFC gives you mashed potatoes without gravy??? Chicken was not bad. Chips were dry. This restaurant needs improvements immediately.

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D M . 2024-03-27

MORE AT Google

Just go to Wendys. The staff here will never go further in life than working at KFC. The manager has no customer service skills whatsoever and takes no initiative to resolve problems. She should not be in a front of house position, let alone management. If you have the slightest issue with your order it is impossible to amend without waiting 2 weeks for KFC customer services to respond. Proceed with caution.

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Liam M . 2024-03-24

MORE AT Google

I'm appalled and infuriated by the fact I had ordered through delivery service on Monday 18th March during lunch time. I had noticed that they were offering a vegan burger thus I immediately ordered it, HOWEVER to my suprise when I received my order I was drawn back at how the mayo looked and tasted(yes you can taste a difference in vegan mayo and actual mayo).As someone who's religious and cannot have eggs this is absolutely DISGRACEFUL AND OUTRAGEOUS !! How can you possibly serve vegan burger if the mayo was NOT VEGAN I checked with the shop later and to my utter disbelief they did not have the right equipment or whatnot to serve vegan food. This is ILLEGAL and whoever served that to me should be sacked off because its CARELESS,IMMORAL AND IDIOTIC to do this. DO NOT ORDER FROM KFC CAMDEN.

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rina bylykbashi . 2024-03-21

MORE AT Google

I was at the store and wanted to change my order, however was not allowed by the employee at the till. The reason i was given was that the manager has instructed them to not allow any order changes EVEN BEFORE PAYING, due to some void issue, i couldn't really understand what they were trying to say. I am so disappointed as i'm a regular customer at this KFC branch. I ended up having to pay for items i no longer wanted. i certainly will not be returning and will advise no one else to return. trying to loot their loyal customers. anyone reading this there is another branch of KFC in Camden not too far, much better service and i will be finding myself there from now on.

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coco choudhry . 2024-03-13

MORE AT Google

Whichever lady was working at the till as of the day I have written this review, has put me off of ever coming back to this KFC restaurant as she was very incompetent and rude in serving me. Firstly I changed my mind about what I wanted to order and she didn’t want to change it at first as she simply seemed as though she couldn’t be bothered. And then she served my two Pepsi max drinks to me and left them above the drink dispenser for me to collect when there was clearly a stack of cup holders on the hill next to her. Me a CUSTOMER had to lean over the toll and grab my own cup holders which is appalling. Due to this service being so rude and incompetent I have left a well deserved one star review.

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Cameron O'Neill . 2024-02-21

MORE AT Google

Nidhi is amazing! Very helpful when ordering food and understands any requests you may have!

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Dominic Przewozny . 2024-02-19

MORE AT Google

Had an ginger burger. Taste was ok

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Nazmus Saqib . 2024-01-24

MORE AT Google

Chicken very small pieces and burn not fresh cooked,customer service very poor. Over all very low quality food . Disappointed 😢

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Rizzy chowy . 2024-01-18

MORE AT Google

Bought three meals and drinks, didn’t provide any cutlery or straws for take away order. Poor services

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Ash Z . 2023-12-29

MORE AT Google

They gave me the wrong thing and still offered terrible customer service. I regret spending money here. Don’t make the mistake I did.

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Emmanuella Okolo . 2023-12-20

MORE AT Google

They take my payment and didn’t serve me the food

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Ajmal Nazer . 2023-11-07

MORE AT Google

I am a driver wanting to collect my order, wanting for 20 minutes and nobody looked after me, no respect whatsoever maybe you should stop doing delivery if you can't manage the orders. Anyway all you think is money you don't care for drivers.

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ardian krasniqi . 2023-10-29

MORE AT Google

20 minutes waiting for wings. I left and didan't eat. Disgusting services, just third word staff whit no respect for customer. Never ever 👎

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Emilian Costin . 2023-09-30

MORE AT Google

Poor food quality. It seems like chicken and fries are not fresh. Worst experience!! Waste of money. Order number 1122 Date- 25.08.2023 Time- 8.57 pm

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Nujrat Tashnin . 2023-08-25

MORE AT Google

Food was terrible, the quality of chicken was bad and tough to eat, I had to bin it. My order was ready within one minute, maybe it was already cooked for hours or just not cooked properly. Never again.

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Leon Ackah . 2023-08-20

MORE AT Google

KFC is a flavorful option for quick bites! Their chicken is irresistibly delicious, paired with a variety of tasty sides. A speedy and satisfying choice for a flavorful meal.

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Jordan Georgiou . 2023-08-12

MORE AT Google

The food was good but it was more expensive then normal.

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SuperAnton . 2023-08-05

MORE AT Google

took 20 minutes to give my food and forgot my popcorn chicken and i asked for sauce and they ignored me

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Bowie . 2023-07-26

MORE AT Google

HALAL KFC - HALAL KFC - HALAL KFC حلال Nothing else matters!!!

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Ali Chaudhry . 2023-07-25

MORE AT Google

Very rode customer service Cashier:likhith Trans# 1057 Trans # 1059

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Moynul Hoque . 2023-05-21

MORE AT Google

This is a really small and busy KFC so you can wait longer than expected but the food is very fresh.

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Phil Birch . 2023-05-15

MORE AT Google

Che recensione deve fare uno. È una catena son tutti uguali

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co' ramone . 2023-04-11

MORE AT Google

Forse a me è andata bene ma io l'ho trovato veloce, con personale gentile e cibo OK. Dopotutto è un fast food non un ristorante.. consiglio!

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Matteo Artuso . 2023-03-14

MORE AT Google

Desiccated chicken, very small portion. Did not provide complete order - as this was a takeout order and no parking in this area, we were unable to return this order.

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muhammad imran Chaudary . 2023-03-11

MORE AT Google

MOLTO SPORCO e i tempi sono stati lunghissimi, c’è da dire che era pieno di gente

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Marco Bondi Grilli . 2023-03-09

MORE AT Google

absolute terrible service. all the women behind the counter are working in slow motion. AVOID

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Keith O'Donoghue . 2023-03-06

MORE AT Google

Made an order on Uber Eats, called the restaurant to make a request. The guy I spoke to was very helpful and agreed to my request. Food was nice and fresh. Thank you guy’s keep up the good work.

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aman ali . 2023-02-21

MORE AT Google

Quick and efficient staff. The chicken was crisp and delicious.

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Sophie . 2023-02-12

MORE AT Google

Horrible place…! Self serving kios don’t work… food not ready waiting up 30 minutes Under staff

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a h . 2023-02-03

MORE AT Google

Just bought a meal here 6 piece bucket 3 of the pieces are wings. Its gone downhill here dirty sides floor filthy. I think because its near Market they don't care. Also they are liars i have a blc and they told me no longer take it looked on app and they do.

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Jackie L . 2023-01-19

MORE AT Google

This branch used to have a large seating area upstairs, but access to that has been blocked off and there is only a single long standing table by the entrance. Not a single seat in this KFC, which is super unwelcoming.

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Sam Saltwell . 2023-01-09

MORE AT Google

No tiene sitio para sentarte. Una mini barra si quieres comer allí... y sino pues pides un take away. La calidad normalita... tipo KFC y un poco menos de lo que suelen ofrecer...

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ESTEFANIA MP . 2023-01-03

MORE AT Google

Consistently slow service, with staff too busy talking and no organisation between orders, meaning my order took 15+mins (under the heat lamp for it all!). Consistently missing items - got 0 of the 4 ordered fries in our boneless basket tonight, and was hurried out before I could check all items in my order. Boxes falling apart, disgustingly unclean. Was super loyal but doubt we'll be back.

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Ollie Wardle . 2022-12-31

MORE AT Google

This place first of all it's disgusting, the food it's tasteless and a very unprofessional stuff.

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Besim Hisenaj . 2022-12-27

MORE AT Google

Good for takeaways. Good On street parking but busy high road

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Sola Sola . 2022-12-19

MORE AT Google

Food wasn't exactly why i walked all the way for the wrap 🌯 ordered was half full and soggy.....guess that just set the tone!

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Trev J . 2022-12-15

MORE AT Google

Staff are a mess and are not organised. They don’t know how to take orders and mess up orders, everyone of them are clueless. THIS BRANCH NEEDS TO HIRE PROPER CLUED ON STAFF.

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rifath hossain . 2022-12-11

MORE AT Google

The dining and kitchen was very dirty, where they kept food its look like how many months they didn't clean. The food was not good at all, probably they didn't change the oil. chiken item wasn't fresh. 3 staffs are preparing one order. The food was as much worst i threw in the bin.

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salma kona . 2022-12-06

MORE AT Google

i went inside a lot of hope but it's totaly waste of money!

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Amdad Ahmed . 2022-12-06

MORE AT Google

as comlared to othere prices, KFC is in the good place. but when there is a poster showing a sale for product. i think it is very good when you don't have a lot of money. but i couldn't find it on the kiosks/tabloids. it was not very good in terms of cleanliness, i have been there 2 times, and any time there are always dirty tables and floor.

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Emomalijon Murodzoda (skullnbones) . 2022-11-01

MORE AT Google

Someone needs to post the correct hours, cause they're not open past 10

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Tia Nicole Knight . 2022-10-04

MORE AT Google

I have scoured the earth for chicken wings and I still come back to kfc Camden. Service is exceptional as the staff and lovely.

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Will Cadell . 2022-09-08

MORE AT Google

Buenísimos el pollo y sobretodo las mazorcas de maíz.

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Mary Lobo . 2022-09-04

MORE AT Google

I really enjoyed the food and the staff was so cooperative with me. Personally Mr.Uday on tilt helped me to customise the food according my preferences (I don’t like veggies n extra saucy stuff) and so quickly it was prepared n served too.

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Tanishka Dhingra . 2022-08-26

MORE AT Google

There’s no seats and chicken is very old.

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Alessia Garofalo . 2022-08-08

MORE AT Google

C’est un kfc Halal mais l’hygiène est à revoir , impossible d’y manger.

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MaVie LC . 2022-07-16

MORE AT Google

Was amazed how quick the delivery was, until I opened the box, This chicken must of been reheated at last 3 times, and probably cooked last week! Fit for the bin only... And not forgetting, Warm Orange Tango and cold chips (half a portion) Joke of a place !!!

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ian Jeremy . 2022-07-06

MORE AT Google

Delicious food and just a normal KFC

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Happy Face . 2022-06-23

MORE AT Google

Service was quick and the food was hot and tasty unlike the rathole they call McDonald's down the road where the service was none existent

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Mark Boyd . 2022-06-06

MORE AT Google

The chicken is good but the pack is terrible, and the toilet are under repair a so long time :)

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Rooster Bennett . 2022-06-03

MORE AT Google

Disgusting and unhygienic to see a long piece of hair in your popcorn chicken. Also my drink was leaking, caused by the staff being careless putting the wrong lid on my cup size. Won't be coming back again.

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BIGBANGFOR5VER . 2022-05-31

MORE AT Google

Sitting area upstairs filthy. Bins full, toilet out of order, tables full of rubbish (since bins were full)

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Sabina Timpea . 2022-05-28

MORE AT Google

Bad service for delivery , they don't care about customer.

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Andualem Wubshet . 2022-05-24

MORE AT Google

Lift out of order. Toilets out of order. When I got my order there were 4 parts missing. Not good.

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Conor McCormick . 2022-04-17

MORE AT Google

Probably one of the worst KFCs I've been to. Always extremely busy and overcrowded, self-service machines rarely work properly. Staff are helpful but overall an unpleasant experience.

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Antonia . 2022-04-09

MORE AT Google

Absolutely disgusting, food got returned, all open from another customer and staff tried to give them to me, after being open plus with Covid going around. I asked for fresh produce and was told this was fresh, so asked for a full refund instead. Absolutely disgusting service and behaviour by the staff, the manager just laughed and refunded me. Hopefully the refund comes through. No wonder the establishment has so many negative reviews. After seeing what I seen, I wouldn’t even give this food to my dog.

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First Class Memorabilia . 2022-03-26

MORE AT Google

Fast service, but terrible food. Cold, soggy chips. Stale bun with a tiny dessicated chicken "fillet". I'd avoid if possible.

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Rod Todder . 2022-03-11

MORE AT Google

Poulet incroyable, propreté locaux laissant à désirer

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Raay Dzz . 2022-03-08

MORE AT Google

Such a bad service provided by the lady on the till. Food was not that good as others KFC... Too many workers in the kitchen... talking between them while second floor (where tables are) everything is dirty and in a big mess.. they could stop talking and do something upstairs... because its really disgusting to eat ovwr there... even floor is very slippery... BECAREFUL. TOILETS ARE CLOSE? WHY? Not really a good place to go... THE WORST.

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lobo7597 g . 2022-03-08

MORE AT Google

Terrible people to attend you. They don't give you any support for your drink o takeaway. You ask for another bag and they are look for you like is nothing with them. Disgusting

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Gabi Lima . 2022-02-18

MORE AT Google

Tasty as usual.. Small place for sitting

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Zainab Babar . 2022-02-06

MORE AT Google

Asian customer aaistance doesn't produce well service to customers and dumps all the food in a bag instead of putting the meals in separate in boxes and reduces the food DONT GET FOOD FROM THIS HORENDOUS PLACE

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Nessa Khanom . 2022-01-15

MORE AT Google

Bagno sempre guasto. Non ci si può nemmeno lavare le mani!

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Paola Aiello . 2022-01-08

MORE AT Google

AVOID...Terrible im furious i saw the staff frying same chips again and again i told the manager he just didnt want to admit it i told him see your cctv the chips was over fried my popcorn was like stones my chickin strips was all dark and hard none of it was fresh my kids usually finish it all they love kfc these lot are ruining the brand The staff not taking ther job seriously

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A A . 2022-01-05

MORE AT Google

Very fast preparation, got the order in less than 2 minutes. Staff at the counters was are very friendly. The dine in tables are on the first floor accessible by lift and stairs. The washroom was out of order. Overall good place for a quick bite. !

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Nikhil George . 2021-12-21

MORE AT Google

Small pieces,all burn out. Avoid, avoid,avoid,

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Bou Bench . 2021-12-14

MORE AT Google

Chicken was dried out, fries really dry and very poor service

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Sed . 2021-12-07

MORE AT Google

אוכל טעים מהיר וזול. מקום טוב לנוח בשוק קמדן

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efraim gorni . 2021-12-05

MORE AT Google

Such a lovely staff at camden high street KFC. I was served by an Indian girl who is an gem to the store and another indian man who came out the way to provide extraordinary customer service, I think they both are students. I wish them good luck.

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Samsung Forgher . 2021-11-23

MORE AT Google

The food smelt awful.. not sure because the meat is off or the oil.Toilet not working to wash the grease off Worst experience ever

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Ali A . 2021-11-22

MORE AT TripAdvisor

1 out of 3 working ordering screens. Staff standing around talking. None can be bothered to take your order at the till. Just have to wait for the only self order screen. Avoid if possible.

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Felix O . 2021-10-26

MORE AT Google

Guys all the time I come in there to order something, or even when I order it via Uber Eats, it has so be something wrong in it… either they didn’t understood the whole order, either they miss to add two drinks, either different sauce. Or even the waiting in a Thursday noon is just an embarrassment for the KFC brand with those kind of staff from KFC Camden

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Cosmin Barbu . 2021-10-15

MORE AT Google

Popped in to eat in , It’s mainly the food and the state of the restaurant that’s not great had no interaction with any member of staff. Firstly no drinks with the meals ordered so partner had to go back to get them . Found a seat at a dirty sticky table , food was tasteless, not crispy chicken like it states , toilets were out of order. It’s put me off life.

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lilybet22 . 2021-09-18

MORE AT TripAdvisor

ordered some food waited notice everyone that entered when i did was gone still waited then asked for a refund didn't even get the snack from my app points what a waste of time

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juniorsK1741EA . 2021-09-14

MORE AT TripAdvisor

Phone line is soo terrible. I’ve always have an issue with this branch, the manager came across so rude, he even told me to “shut up” abruptly. As a customer, I pay for the food, and I received terrible service in reply.

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JTUBEHD123 . 2021-09-06

MORE AT Google

It's a bit compact, even as far as high street KFCs go. All of the seating and the toilets is located upstairs and there is a small lift to take you up there which is very nice. Staff were OK, a bit hard to understand and the order kiosks were, predictably, not printing the receipts.

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Daniel Mckenzie . 2021-08-29

MORE AT Google

Massive portions whilst being delicious

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Banana Poo . 2021-08-04

MORE AT Google

Very dirty place the food was essential but not reflect the name of restaurants brand.we never came back again

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Mr Gurinder Singh . 2021-08-03

MORE AT Google

I order a 3 portions chicken meal have to say the the size off the chicken they give would pass as wings when I use to order from there before nice size portions not anymore

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stephen Brennan . 2021-06-29

MORE AT Google

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