Kfc camden high road in Camden

Hello, let know you KFC is no good and food no good because my friends and I went to KFC for food after my friend feel no good food, other my friends went to toilet 3 times and I feel vomit that your KFC is no good food. You must changer better and good food, please!! If it’s bad again, I will go to police or something let know bad food from you KFC. Thank you , be kind

Got me and my friend sick the next day. Wouldn’t recommend

Very nice server, very pleasant

Chicken was very tasty and the service was fast.

HORRIBLE SERVICE. HAD TO WAIT OVER 30 MINUTES FOR DEAD FOOD

It's always a lots of customers here. The staffs are always busy and doing their best when I'm here to get the food. The staffs are great and the food is always hot and pipping. Almost once a week we get the food here and was never disappointed.

I have already filled out your form before someone replies and sends me a link to complain. I'm brining it to google reviews as your customer services is very automated and generic. It does not deal with the issue. This whole restaurant is a shambles. I visited to grab some lunch on my work break. From the moment I walked up to the front counter and waited to place my order with a front line team member, I was not even acknowledged. The restaurant had a few customers so I waited patiently until your staff member 'NIDHI' had finished packing orders. I then asked Nidhi 'am I able to order here please?', to this she replied 'yes, please wait one second'. This one second turned into 9 minutes with the queue building behind me where other customers waited to be served and were getting frustrated. 9 minutes waiting for an order to be taken whilst she joked around and stood with another female and male colleague talking and chatting. I then spoke up again and asked if I could order, to which Nidhi then rolled her eyes and vigorously tapped her screen to take my order. I ordered a Kentucky Mayo wrap, gravy, fries and 2 wings. The man who waited behind me also ordered a single Kentucky wrap on its own. Nidhi bagged my fries, gravy and wing (she gave me 1 wing!) and left the bag open whilst she went back to her two colleagues and continued to make jokes and laugh. I waited an additional 12 minutes (at this point the store is near empty) before the man who placed his Kentucky wrap order AFTER me was handed his wrap, whilst my bag of fries, gravy and one wing adapted to room temperature, to then cold, sat there... waiting for my Kentucky wrap to be added to the order. I asked Nidhi what item she was waiting for, at this point I had been in the store for over 20 minutes and she said 'the wrap'. I asked her why she had given the same wrap I ordered to someone else, considering I had ordered before, she replied with 'yeah'- that does not even answer my question. I tried to ask her again but she walked off rudely. I then noticed your kitchen female member of staff talking on the phone in the back laughing whilst making food orders! How unhygienic. How can you be touching your phone that could be taken to all kinds of places, to a kitchen where you are preparing food for paying customers? No wonder I was waiting 20 minutes for my order, they are not taking their job seriously! I am honestly appalled by this KFC. Every time I go in there, there is an issue. When I had gotten back to my office to eat my KFC lunch, she had only put 1 wing in the bag! I paid for 2. If she spent more time working rather than having chit chats with staff at the back who are also not working by having personal phone calls on handheld devices around food, there would be no issue! I had a meeting in my office to jump into so I could not even go back to the store and complain! Can I please speak to someone. I do not want an automated generic apology again. This is the second complaint I am making against this branch!

Arrived 10:35 after a gig for a quick bite and they were already fully cleaned up and “closed” - glad they rudely turned me and my friends away so I could go to WENDYS round the corner which was banging

Please pay attention…. KFC got good reputation in worldwide but here The lady manger is very rude. She doesn’t know that she is just working here . She is thinking she is the boss of kfc. It’s very unprofessional to behave like this . She told me that she won’t give me any food and she will do whatever she wants. Even she was threatening me by calling the police. Can you believe it? I have checked all the reviews about this store and everyone is saying that the lady manager is very rude and unprofessional. But the question is why KFC still keep her position? Is there shortage of staff in uk or she is truly the boss of kfc? Please answer……..

Don’t go at 10:45 because they will be already cleaned up and “shut”

I want to bring to your attention an issue I experienced with one of the team members, the shift manager. On two separate occasions, I encountered unprofessional behavior. First, the manager refused to fulfill my order, and then failed to provide a refund. I had the receipt for the transaction, but she took it for me fraudulently and destroyed it. I would appreciate your assistance in resolving this matter. Thank you

Tasted like fake KFC. Did not taste like original recipe. Poor quality, no skin. It was like a nugget

OMG 1 person In the shop, taking, the money & serving up the food. No gloves poor incorrect advise. Definitely something not right with this franchise.

Racist to Scottish ppl. Extremely rude (not the first lady but the gent who I assume is the manager) and also refused to take scottish notes. Food was good but you could tell they weren't happy service me with the no eye contact and eye rolling. If it wasn't for the fact the kids were moaning for something to eat I would have left. Not normally someone who complains a lot but I will be contacting head office or their equivalent to that.

Eran trabajadores muy groseros y no respetaron y no menospreciaron nada de lo que dije. Empezaron a hablar con sus amigos y no les importaba si ordenabas o si necesitabas algo 👎👎👎👎👎👎👎👎👎👎👎👎

The manager (Sucharitha) in the store is rude for giving small flamin wrap she has taken 14 mins of time. The attitude she is having is to high . The manager should be to behave politely and nice to the customers in the store. I’m your regular customer for you. I had never seen this type of manager in this KFC since last 8 years and one thing I want to say you guys day by day the quality of is going low.

ABSOLUTELY DISGUSTING INDIAN LADY. I have been a regular customer to this branch for 5 years now and this indian lady with bright red lipstick i think her name is Sucharity who constantly was speaking in her own language on the phone such an unhygenic woman she needs to be immediately moved shes an appaling human being shes rude and unpleasant to speak to and has naracisstic behaviour. About my experience I could also smell rotten chicken from the ordering tills as i work at a resturant in central london its a foul smell and unforgettable .Also WITHOUT MY CONSENT i got given a large upgrade to my meal ALL THEY DO IS STEAL MONEY and LASTLY when i was waiting for my meal within 2mins my order was displayed as ready to collect ( it was a large order)and when i demanded my order they said its not ready?? how can you display it as ready when its not. This store is disgusting!management should be changed if they want to keep this store running. I will be sending an email to their headoffices about this disgusting woman they have hired too because she ruined my experience of this branch. AVOID IT LIKE A PLAGUE update:removing bad reviews wont help your brand imagine anymore when you have already tarnished it😡 update2: they remove bad reviews

Staff was very true plus got the order wrong tired arguing me about it as well poor customer service

Not the best KFC experience. Food is not up to the mark

ANTS!!! EVERYWHERE!!! BE CAREFUL!!

The staff name is Rohit His behaviour was to rude I just asked him how long it’s take him reply like this 20 minutes if you can’t then go That’s service this kfc

The lady manager who served on the till was very rude.Not a pleasant experience.

One lady she Indian girl bad girl 😡

Very dirty and using very old oil almost test like fuels ⛽️

KFC should be move rude manager yesterday night she was shift

am a driver wanting to collect my order, wanting for 27 minutes coustumer order for dinner for iftar manager so rude she keeping like herself main kfc owner Anyway all you think is money you don't care for drivers.

For dinner with my baby we was there kgs pls move lady manger next time I want to make problem I will call police rude not responsible

The manager has no customer service skills whatsoever and takes no initiative to resolve problems. She should not be in a front of house position, let alone management. f d my dinner today

manager maked problem when i came for order dinner time next time i will call police ramadan thats why im nothing said 😡😡😡

This KFC gives you mashed potatoes without gravy??? Chicken was not bad. Chips were dry. This restaurant needs improvements immediately.

Just go to Wendys. The staff here will never go further in life than working at KFC. The manager has no customer service skills whatsoever and takes no initiative to resolve problems. She should not be in a front of house position, let alone management. If you have the slightest issue with your order it is impossible to amend without waiting 2 weeks for KFC customer services to respond. Proceed with caution.

I'm appalled and infuriated by the fact I had ordered through delivery service on Monday 18th March during lunch time. I had noticed that they were offering a vegan burger thus I immediately ordered it, HOWEVER to my suprise when I received my order I was drawn back at how the mayo looked and tasted(yes you can taste a difference in vegan mayo and actual mayo).As someone who's religious and cannot have eggs this is absolutely DISGRACEFUL AND OUTRAGEOUS !! How can you possibly serve vegan burger if the mayo was NOT VEGAN I checked with the shop later and to my utter disbelief they did not have the right equipment or whatnot to serve vegan food. This is ILLEGAL and whoever served that to me should be sacked off because its CARELESS,IMMORAL AND IDIOTIC to do this. DO NOT ORDER FROM KFC CAMDEN.

I was at the store and wanted to change my order, however was not allowed by the employee at the till. The reason i was given was that the manager has instructed them to not allow any order changes EVEN BEFORE PAYING, due to some void issue, i couldn't really understand what they were trying to say. I am so disappointed as i'm a regular customer at this KFC branch. I ended up having to pay for items i no longer wanted. i certainly will not be returning and will advise no one else to return. trying to loot their loyal customers. anyone reading this there is another branch of KFC in Camden not too far, much better service and i will be finding myself there from now on.

Whichever lady was working at the till as of the day I have written this review, has put me off of ever coming back to this KFC restaurant as she was very incompetent and rude in serving me. Firstly I changed my mind about what I wanted to order and she didn’t want to change it at first as she simply seemed as though she couldn’t be bothered. And then she served my two Pepsi max drinks to me and left them above the drink dispenser for me to collect when there was clearly a stack of cup holders on the hill next to her. Me a CUSTOMER had to lean over the toll and grab my own cup holders which is appalling. Due to this service being so rude and incompetent I have left a well deserved one star review.

Nidhi is amazing! Very helpful when ordering food and understands any requests you may have!

I went to the KFC, for my children’s quick snack. One of my child receive drink with water. When I was complained, staff said, there was no more Lipton, so he add water, he can replaced it but I need to wait. I did not have time for waiting. They should have said the drink is run out, not without me knowing give my child half water and half Lipto. The member of staff was not nice, not apologise, just rude. Never again .

Had an ginger burger. Taste was ok

Chicken very small pieces and burn not fresh cooked,customer service very poor. Over all very low quality food . Disappointed 😢

Didn’t dine in but bought a family bucket for takeaway at the Camden High Street branch. Came home and at first glance thought they gave me fried pigeon. Chicken is so disappointing. Dry and half the size of normal chicken pieces. What’s happened to KFC? Never again.

Bought three meals and drinks, didn’t provide any cutlery or straws for take away order. Poor services

They gave me the wrong thing and still offered terrible customer service. I regret spending money here. Don’t make the mistake I did.

They take my payment and didn’t serve me the food

I am a driver wanting to collect my order, wanting for 20 minutes and nobody looked after me, no respect whatsoever maybe you should stop doing delivery if you can't manage the orders. Anyway all you think is money you don't care for drivers.

20 minutes waiting for wings. I left and didan't eat. Disgusting services, just third word staff whit no respect for customer. Never ever 👎

Poor food quality. It seems like chicken and fries are not fresh. Worst experience!! Waste of money. Order number 1122 Date- 25.08.2023 Time- 8.57 pm

Food was terrible, the quality of chicken was bad and tough to eat, I had to bin it. My order was ready within one minute, maybe it was already cooked for hours or just not cooked properly. Never again.

KFC is a flavorful option for quick bites! Their chicken is irresistibly delicious, paired with a variety of tasty sides. A speedy and satisfying choice for a flavorful meal.

The food was good but it was more expensive then normal.

took 20 minutes to give my food and forgot my popcorn chicken and i asked for sauce and they ignored me

HALAL KFC - HALAL KFC - HALAL KFC حلال Nothing else matters!!!

Very rode customer service Cashier:likhith Trans# 1057 Trans # 1059

This is a really small and busy KFC so you can wait longer than expected but the food is very fresh.

Che recensione deve fare uno. È una catena son tutti uguali

Forse a me è andata bene ma io l'ho trovato veloce, con personale gentile e cibo OK. Dopotutto è un fast food non un ristorante.. consiglio!

Desiccated chicken, very small portion. Did not provide complete order - as this was a takeout order and no parking in this area, we were unable to return this order.

MOLTO SPORCO e i tempi sono stati lunghissimi, c’è da dire che era pieno di gente

absolute terrible service. all the women behind the counter are working in slow motion. AVOID

Made an order on Uber Eats, called the restaurant to make a request. The guy I spoke to was very helpful and agreed to my request. Food was nice and fresh. Thank you guy’s keep up the good work.

Quick and efficient staff. The chicken was crisp and delicious.

Horrible place…! Self serving kios don’t work… food not ready waiting up 30 minutes Under staff

Just bought a meal here 6 piece bucket 3 of the pieces are wings. Its gone downhill here dirty sides floor filthy. I think because its near Market they don't care. Also they are liars i have a blc and they told me no longer take it looked on app and they do.

This branch used to have a large seating area upstairs, but access to that has been blocked off and there is only a single long standing table by the entrance. Not a single seat in this KFC, which is super unwelcoming.

No tiene sitio para sentarte. Una mini barra si quieres comer allí... y sino pues pides un take away. La calidad normalita... tipo KFC y un poco menos de lo que suelen ofrecer...

Consistently slow service, with staff too busy talking and no organisation between orders, meaning my order took 15+mins (under the heat lamp for it all!). Consistently missing items - got 0 of the 4 ordered fries in our boneless basket tonight, and was hurried out before I could check all items in my order. Boxes falling apart, disgustingly unclean. Was super loyal but doubt we'll be back.

This place first of all it's disgusting, the food it's tasteless and a very unprofessional stuff.

Good for takeaways. Good On street parking but busy high road

Food wasn't exactly why i walked all the way for the wrap 🌯 ordered was half full and soggy.....guess that just set the tone!

Staff are a mess and are not organised. They don’t know how to take orders and mess up orders, everyone of them are clueless. THIS BRANCH NEEDS TO HIRE PROPER CLUED ON STAFF.

i went inside a lot of hope but it's totaly waste of money!

The dining and kitchen was very dirty, where they kept food its look like how many months they didn't clean. The food was not good at all, probably they didn't change the oil. chiken item wasn't fresh. 3 staffs are preparing one order. The food was as much worst i threw in the bin.

as comlared to othere prices, KFC is in the good place. but when there is a poster showing a sale for product. i think it is very good when you don't have a lot of money. but i couldn't find it on the kiosks/tabloids. it was not very good in terms of cleanliness, i have been there 2 times, and any time there are always dirty tables and floor.

Someone needs to post the correct hours, cause they're not open past 10

I have scoured the earth for chicken wings and I still come back to kfc Camden. Service is exceptional as the staff and lovely.

Buenísimos el pollo y sobretodo las mazorcas de maíz.

I really enjoyed the food and the staff was so cooperative with me. Personally Mr.Uday on tilt helped me to customise the food according my preferences (I don’t like veggies n extra saucy stuff) and so quickly it was prepared n served too.

There’s no seats and chicken is very old.

C’est un kfc Halal mais l’hygiène est à revoir , impossible d’y manger.

Was amazed how quick the delivery was, until I opened the box, This chicken must of been reheated at last 3 times, and probably cooked last week! Fit for the bin only... And not forgetting, Warm Orange Tango and cold chips (half a portion) Joke of a place !!!

Delicious food and just a normal KFC

Grauenhafter Aufenthalt. Toiletten defekt. Feuchttücher trocken. Pommes labberig. Personal unfreundlich. Tische schmuddelig.

Service was quick and the food was hot and tasty unlike the rathole they call McDonald's down the road where the service was none existent

The chicken is good but the pack is terrible, and the toilet are under repair a so long time :)

Disgusting and unhygienic to see a long piece of hair in your popcorn chicken. Also my drink was leaking, caused by the staff being careless putting the wrong lid on my cup size. Won't be coming back again.

Sitting area upstairs filthy. Bins full, toilet out of order, tables full of rubbish (since bins were full)

Bad service for delivery , they don't care about customer.

This place is dodgy no receipt given at the machine when you order took our money quick enough I told the guys behind the counter about no receipt being given totally uninterested I had to remember our order number then they short changed our food and drink at the counter so I told them and he said show me your receipt so I reminded him 5 mins earlier I had told him the machine wasn’t given receipts so I Suspect they are having a share out of profit made at the end of day half my meal was missing also AVOID…….. KFC you need to look into this

Lift out of order. Toilets out of order. When I got my order there were 4 parts missing. Not good.

Probably one of the worst KFCs I've been to. Always extremely busy and overcrowded, self-service machines rarely work properly. Staff are helpful but overall an unpleasant experience.

Absolutely disgusting, food got returned, all open from another customer and staff tried to give them to me, after being open plus with Covid going around. I asked for fresh produce and was told this was fresh, so asked for a full refund instead. Absolutely disgusting service and behaviour by the staff, the manager just laughed and refunded me. Hopefully the refund comes through. No wonder the establishment has so many negative reviews. After seeing what I seen, I wouldn’t even give this food to my dog.

Fast service, but terrible food. Cold, soggy chips. Stale bun with a tiny dessicated chicken "fillet". I'd avoid if possible.

Poulet incroyable, propreté locaux laissant à désirer

Such a bad service provided by the lady on the till. Food was not that good as others KFC... Too many workers in the kitchen... talking between them while second floor (where tables are) everything is dirty and in a big mess.. they could stop talking and do something upstairs... because its really disgusting to eat ovwr there... even floor is very slippery... BECAREFUL. TOILETS ARE CLOSE? WHY? Not really a good place to go... THE WORST.

Terrible people to attend you. They don't give you any support for your drink o takeaway. You ask for another bag and they are look for you like is nothing with them. Disgusting

Tasty as usual.. Small place for sitting

Asian customer aaistance doesn't produce well service to customers and dumps all the food in a bag instead of putting the meals in separate in boxes and reduces the food DONT GET FOOD FROM THIS HORENDOUS PLACE

Bagno sempre guasto. Non ci si può nemmeno lavare le mani!

AVOID...Terrible im furious i saw the staff frying same chips again and again i told the manager he just didnt want to admit it i told him see your cctv the chips was over fried my popcorn was like stones my chickin strips was all dark and hard none of it was fresh my kids usually finish it all they love kfc these lot are ruining the brand The staff not taking ther job seriously

Very fast preparation, got the order in less than 2 minutes. Staff at the counters was are very friendly. The dine in tables are on the first floor accessible by lift and stairs. The washroom was out of order. Overall good place for a quick bite. !

Small pieces,all burn out. Avoid, avoid,avoid,

Chicken was dried out, fries really dry and very poor service