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2.7

Based on 889 opinions finded in 2 websites

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Nº 2145 in 2408 in Camden

Nº 79 of 84 American in Camden

CUSTOMERS TALK ABOUT DISHES WITH..popcornpayladychicken

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Great service, fresh food and kind workers

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Hassan . 2025-04-17

MORE AT Google

A small KFC, but the service, speed and friendliness was excellent.

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Bilkosand . 2025-04-16

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Cold food was served, wrong drink, and no service at all

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איציק גולדרר . 2025-04-13

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Amazing people and food is always great, love the customer service

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Manal El Fardi . 2025-04-12

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It’s very delicious and the workers are very kind

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Minna K. . 2025-04-06

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Camden kfc rocking the custom service.

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Mounika Reddy . 2025-04-03

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Staff and manager talk vey rudley

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DK LATHIYA . 2025-03-26

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Genuinely atrocious. Chips were cold, old, and past holding times which can be said about the chicken too. The gravy was like water, and as I have worked in a KFC before I understand that this is not acceptable by the restaurant standards. The staff tried to explain to me how it was made and lied about the process. I would not be suprised if thier next ROC shut them down

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Phoebe Goodwin . 2025-03-23

MORE AT Google

Very nice food and nice staff especially Santhra.

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Parmis K . 2025-03-14

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Delicious food and affordable prices!!! Very friendly staff aswell!! Especially Santhra😊

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Victoria . 2025-03-14

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Very nice staff especially santhra she helped us a lot and very nice food

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Reham Jlilou . 2025-03-14

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Simply illiterate and ignorant... Wanted to pay with cash and the staff girl told me, "we don't accept this note. It's not valid." I politely said,"dear, it's pound sterling!" , she said that can you wait here for 5 mins, I'll see if I can accept it. 10 mins later she came back to say that our shift runner is not here. *** To the respective manager, educate your staff before you give them any shift*** and when you're at it, hire someone who can speak decent English atleast.

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Talal Wajeh Tanim . 2025-03-13

MORE AT Google

No ticket, there were 5 of us (5 menus) we had to ask for 3 drinks, 2 fries and 1 burger which were missing! Super long, We will never come back

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Amy TheEmbers . 2025-03-02

MORE AT Google

My fault really they’re not busy and there’s no turnaround with fresh chicken so everything is just kept warm and it’s so bad. They served me 3 portions of chips which were cold to the touch as soon as they handed it over. It was dead no one else there and they got my order wrong only realising when I left….2 pieces of boneless chicken missing. Hot wings were sad zinger burger sad everything …….sad. Service was slow. Look if you’re dead then cook the food fresh to order.people will come back because their experience was good it just means you have to put the work in.

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Jag Dhat . 2025-02-27

MORE AT Google

Vaishali was really helpful and nice

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claudio fynn amoo . 2025-02-26

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Kfc really disgusting, with a waitress who makes mistakes with every order, and the tickets don't print, we have nothing to prove to her... to flee!

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_lenny . srs_ . 2025-02-24

MORE AT Google

I love the chicken. So fresh hot great for a cold day

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atilia haron . 2025-02-10

MORE AT Google

The food is generally really good and the staff tend to do a good job. The cleanliness of the place is evidently bad, even for non busy hours. The amount of times I order the large popcorn chicken involves me not getting the full amount to the top, there's usually 15-20% missing, making the experience bad.

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Mr T . 2025-02-02

MORE AT Google

Manager lady is cool at all times

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Ejaz Ahmed . 2025-01-27

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I had good service by team rohit in store and the chicken was very tasty.

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Pritesh Patel . 2025-01-19

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Good taste of food and it's a quick service but team

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Shekh Ashraful Alom . 2025-01-17

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The food was fresh and tasty chicken is very hot. I had quick service.

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Hafizur Rahman . 2025-01-17

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the cashier was not friendly at all. Table not cleaned. Have to ask for spoon sauce and a tray

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Mamédi Traoré . 2025-01-14

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I went there today .. some of lady worker are so rude . Even they don't know how to be a good with the people. They seem like a owner of this shop ..

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abdul sadik . 2025-01-06

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The restrurent staff behvae is very rudly and the lady manager work at chrismass she's behave is very bad.she's manner is very bad.

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Munna Ahmed . 2024-12-25

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the hijabi muslim sister are so polite and has nice manners to be fair i been so many time but never disappointed about their customer service.

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Promila Akther . 2024-12-23

MORE AT Google

Refusing to serve customers who waited in line at the till and saying kiosk only when i only had cash. Bad customer service and protocol.

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Bigone Bigs . 2024-12-14

MORE AT Google

I visited this KFC on 11.12.24 and the manager named “ Sucharitha” is so rude and she don’t know how to behave with customers and the order is late and she started arguing with me. This is not fair right. I didnt like the hospitality and service. Definitely I am not going to suggest this store to my friends .

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Sowjanya J . 2024-12-13

MORE AT Google

Absolutely disgusting food n service Ignorance is there best quality Never ever again Food apoorly

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Liza Montague . 2024-12-03

MORE AT Google

I made a order but all the chicken was burnt I couldn’t it it I lost £30 pound poor food you just can’t sell over cooked food it black it’s like they did not change oil for over months that’s y I can smell burnt oil on my food I was sick for 3days please check carefully when you sell food

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Riaz Uddin . 2024-12-01

MORE AT Google

The food was delicious , staff was very friendly and kind. I loved it☺️

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Reddy Reddy . 2024-11-26

MORE AT Google

Hello, let know you KFC is no good and food no good because my friends and I went to KFC for food after my friend feel no good food, other my friends went to toilet 3 times and I feel vomit that your KFC is no good food. You must changer better and good food, please!! If it’s bad again, I will go to police or something let know bad food from you KFC. Thank you , be kind

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Haytam Laktb . 2024-11-22

MORE AT Google

Got me and my friend sick the next day. Wouldn’t recommend

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Holly Pearson . 2024-11-13

MORE AT Google

Very nice server, very pleasant

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Moh Elmo . 2024-11-11

MORE AT Google

Chicken was very tasty and the service was fast.

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Havagori Kadodiya . 2024-11-09

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HORRIBLE SERVICE. HAD TO WAIT OVER 30 MINUTES FOR DEAD FOOD

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Melis Theodorou . 2024-11-03

MORE AT Google

It's always a lots of customers here. The staffs are always busy and doing their best when I'm here to get the food. The staffs are great and the food is always hot and pipping. Almost once a week we get the food here and was never disappointed.

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chuen pung . 2024-11-02

MORE AT Google

I have already filled out your form before someone replies and sends me a link to complain. I'm brining it to google reviews as your customer services is very automated and generic. It does not deal with the issue. This whole restaurant is a shambles. I visited to grab some lunch on my work break. From the moment I walked up to the front counter and waited to place my order with a front line team member, I was not even acknowledged. The restaurant had a few customers so I waited patiently until your staff member 'NIDHI' had finished packing orders. I then asked Nidhi 'am I able to order here please?', to this she replied 'yes, please wait one second'. This one second turned into 9 minutes with the queue building behind me where other customers waited to be served and were getting frustrated. 9 minutes waiting for an order to be taken whilst she joked around and stood with another female and male colleague talking and chatting. I then spoke up again and asked if I could order, to which Nidhi then rolled her eyes and vigorously tapped her screen to take my order. I ordered a Kentucky Mayo wrap, gravy, fries and 2 wings. The man who waited behind me also ordered a single Kentucky wrap on its own. Nidhi bagged my fries, gravy and wing (she gave me 1 wing!) and left the bag open whilst she went back to her two colleagues and continued to make jokes and laugh. I waited an additional 12 minutes (at this point the store is near empty) before the man who placed his Kentucky wrap order AFTER me was handed his wrap, whilst my bag of fries, gravy and one wing adapted to room temperature, to then cold, sat there... waiting for my Kentucky wrap to be added to the order. I asked Nidhi what item she was waiting for, at this point I had been in the store for over 20 minutes and she said 'the wrap'. I asked her why she had given the same wrap I ordered to someone else, considering I had ordered before, she replied with 'yeah'- that does not even answer my question. I tried to ask her again but she walked off rudely. I then noticed your kitchen female member of staff talking on the phone in the back laughing whilst making food orders! How unhygienic. How can you be touching your phone that could be taken to all kinds of places, to a kitchen where you are preparing food for paying customers? No wonder I was waiting 20 minutes for my order, they are not taking their job seriously! I am honestly appalled by this KFC. Every time I go in there, there is an issue. When I had gotten back to my office to eat my KFC lunch, she had only put 1 wing in the bag! I paid for 2. If she spent more time working rather than having chit chats with staff at the back who are also not working by having personal phone calls on handheld devices around food, there would be no issue! I had a meeting in my office to jump into so I could not even go back to the store and complain! Can I please speak to someone. I do not want an automated generic apology again. This is the second complaint I am making against this branch!

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Mariah _Aleisha . 2024-10-30

MORE AT Google

Arrived 10:35 after a gig for a quick bite and they were already fully cleaned up and “closed” - glad they rudely turned me and my friends away so I could go to WENDYS round the corner which was banging

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Sophia Grace . 2024-10-14

MORE AT Google

Please pay attention…. KFC got good reputation in worldwide but here The lady manger is very rude. She doesn’t know that she is just working here . She is thinking she is the boss of kfc. It’s very unprofessional to behave like this . She told me that she won’t give me any food and she will do whatever she wants. Even she was threatening me by calling the police. Can you believe it? I have checked all the reviews about this store and everyone is saying that the lady manager is very rude and unprofessional. But the question is why KFC still keep her position? Is there shortage of staff in uk or she is truly the boss of kfc? Please answer……..

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Ahmed Sakib . 2024-10-13

MORE AT Google

Don’t go at 10:45 because they will be already cleaned up and “shut”

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Jess Davidson . 2024-10-13

MORE AT Google

I want to bring to your attention an issue I experienced with one of the team members, the shift manager. On two separate occasions, I encountered unprofessional behavior. First, the manager refused to fulfill my order, and then failed to provide a refund. I had the receipt for the transaction, but she took it for me fraudulently and destroyed it. I would appreciate your assistance in resolving this matter. Thank you

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Azhar Baloch . 2024-09-26

MORE AT Google

Tasted like fake KFC. Did not taste like original recipe. Poor quality, no skin. It was like a nugget

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M T . 2024-09-17

MORE AT Google

OMG 1 person In the shop, taking, the money & serving up the food. No gloves poor incorrect advise. Definitely something not right with this franchise.

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Andy Rosser . 2024-08-26

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Racist to Scottish ppl. Extremely rude (not the first lady but the gent who I assume is the manager) and also refused to take scottish notes. Food was good but you could tell they weren't happy service me with the no eye contact and eye rolling. If it wasn't for the fact the kids were moaning for something to eat I would have left. Not normally someone who complains a lot but I will be contacting head office or their equivalent to that.

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Thomas Barr . 2024-08-24

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The manager (Sucharitha) in the store is rude for giving small flamin wrap she has taken 14 mins of time. The attitude she is having is to high . The manager should be to behave politely and nice to the customers in the store. I’m your regular customer for you. I had never seen this type of manager in this KFC since last 8 years and one thing I want to say you guys day by day the quality of is going low.

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Vishal . 2024-08-04

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ABSOLUTELY DISGUSTING INDIAN LADY. I have been a regular customer to this branch for 5 years now and this indian lady with bright red lipstick i think her name is Sucharity who constantly was speaking in her own language on the phone such an unhygenic woman she needs to be immediately moved shes an appaling human being shes rude and unpleasant to speak to and has naracisstic behaviour. About my experience I could also smell rotten chicken from the ordering tills as i work at a resturant in central london its a foul smell and unforgettable .Also WITHOUT MY CONSENT i got given a large upgrade to my meal ALL THEY DO IS STEAL MONEY and LASTLY when i was waiting for my meal within 2mins my order was displayed as ready to collect ( it was a large order)and when i demanded my order they said its not ready?? how can you display it as ready when its not. This store is disgusting!management should be changed if they want to keep this store running. I will be sending an email to their headoffices about this disgusting woman they have hired too because she ruined my experience of this branch. AVOID IT LIKE A PLAGUE update:removing bad reviews wont help your brand imagine anymore when you have already tarnished it😡 update2: they remove bad reviews

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joanne smith . 2024-07-28

MORE AT Google

Staff was very true plus got the order wrong tired arguing me about it as well poor customer service

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Shantel Anderson . 2024-07-14

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Not the best KFC experience. Food is not up to the mark

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Sal Jay . 2024-07-12

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ANTS!!! EVERYWHERE!!! BE CAREFUL!!

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William Cunningham . 2024-06-18

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The staff name is Rohit His behaviour was to rude I just asked him how long it’s take him reply like this 20 minutes if you can’t then go That’s service this kfc

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Hossain Naim . 2024-06-15

MORE AT Google

The lady manager who served on the till was very rude.Not a pleasant experience.

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Besteena Poulose . 2024-06-03

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One lady she Indian girl bad girl 😡

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MD Milon Ahmed . 2024-05-02

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Very dirty and using very old oil almost test like fuels ⛽️

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Nusrat Hatami . 2024-05-01

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KFC should be move rude manager yesterday night she was shift

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khan khani . 2024-04-06

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am a driver wanting to collect my order, wanting for 27 minutes coustumer order for dinner for iftar manager so rude she keeping like herself main kfc owner Anyway all you think is money you don't care for drivers.

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shamshod sharipov . 2024-04-05

MORE AT Google

For dinner with my baby we was there kgs pls move lady manger next time I want to make problem I will call police rude not responsible

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Adam Rosta . 2024-04-05

MORE AT Google

The manager has no customer service skills whatsoever and takes no initiative to resolve problems. She should not be in a front of house position, let alone management. f d my dinner today

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Abduraxmon . 2024-04-05

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manager maked problem when i came for order dinner time next time i will call police ramadan thats why im nothing said 😡😡😡

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Абдурахмон Шарипов . 2024-04-05

MORE AT Google

This KFC gives you mashed potatoes without gravy??? Chicken was not bad. Chips were dry. This restaurant needs improvements immediately.

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D M . 2024-03-27

MORE AT Google

Just go to Wendys. The staff here will never go further in life than working at KFC. The manager has no customer service skills whatsoever and takes no initiative to resolve problems. She should not be in a front of house position, let alone management. If you have the slightest issue with your order it is impossible to amend without waiting 2 weeks for KFC customer services to respond. Proceed with caution.

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Liam M . 2024-03-24

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I'm appalled and infuriated by the fact I had ordered through delivery service on Monday 18th March during lunch time. I had noticed that they were offering a vegan burger thus I immediately ordered it, HOWEVER to my suprise when I received my order I was drawn back at how the mayo looked and tasted(yes you can taste a difference in vegan mayo and actual mayo).As someone who's religious and cannot have eggs this is absolutely DISGRACEFUL AND OUTRAGEOUS !! How can you possibly serve vegan burger if the mayo was NOT VEGAN I checked with the shop later and to my utter disbelief they did not have the right equipment or whatnot to serve vegan food. This is ILLEGAL and whoever served that to me should be sacked off because its CARELESS,IMMORAL AND IDIOTIC to do this. DO NOT ORDER FROM KFC CAMDEN.

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rina bylykbashi . 2024-03-21

MORE AT Google

I was at the store and wanted to change my order, however was not allowed by the employee at the till. The reason i was given was that the manager has instructed them to not allow any order changes EVEN BEFORE PAYING, due to some void issue, i couldn't really understand what they were trying to say. I am so disappointed as i'm a regular customer at this KFC branch. I ended up having to pay for items i no longer wanted. i certainly will not be returning and will advise no one else to return. trying to loot their loyal customers. anyone reading this there is another branch of KFC in Camden not too far, much better service and i will be finding myself there from now on.

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coco choudhry . 2024-03-13

MORE AT Google

Whichever lady was working at the till as of the day I have written this review, has put me off of ever coming back to this KFC restaurant as she was very incompetent and rude in serving me. Firstly I changed my mind about what I wanted to order and she didn’t want to change it at first as she simply seemed as though she couldn’t be bothered. And then she served my two Pepsi max drinks to me and left them above the drink dispenser for me to collect when there was clearly a stack of cup holders on the hill next to her. Me a CUSTOMER had to lean over the toll and grab my own cup holders which is appalling. Due to this service being so rude and incompetent I have left a well deserved one star review.

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Cameron O'Neill . 2024-02-21

MORE AT Google

Nidhi is amazing! Very helpful when ordering food and understands any requests you may have!

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Dominic Przewozny . 2024-02-19

MORE AT Google

Had an ginger burger. Taste was ok

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Nazmus Saqib . 2024-01-24

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Chicken very small pieces and burn not fresh cooked,customer service very poor. Over all very low quality food . Disappointed 😢

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Rizzy chowy . 2024-01-18

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Bought three meals and drinks, didn’t provide any cutlery or straws for take away order. Poor services

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Ash Z . 2023-12-29

MORE AT Google

They gave me the wrong thing and still offered terrible customer service. I regret spending money here. Don’t make the mistake I did.

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Emmanuella Okolo . 2023-12-20

MORE AT Google

They take my payment and didn’t serve me the food

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Ajmal Nazer . 2023-11-07

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I am a driver wanting to collect my order, wanting for 20 minutes and nobody looked after me, no respect whatsoever maybe you should stop doing delivery if you can't manage the orders. Anyway all you think is money you don't care for drivers.

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ardian krasniqi . 2023-10-29

MORE AT Google

20 minutes waiting for wings. I left and didan't eat. Disgusting services, just third word staff whit no respect for customer. Never ever 👎

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Emilian Costin . 2023-09-30

MORE AT Google

Poor food quality. It seems like chicken and fries are not fresh. Worst experience!! Waste of money. Order number 1122 Date- 25.08.2023 Time- 8.57 pm

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Nujrat Tashnin . 2023-08-25

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Food was terrible, the quality of chicken was bad and tough to eat, I had to bin it. My order was ready within one minute, maybe it was already cooked for hours or just not cooked properly. Never again.

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Leon Ackah . 2023-08-20

MORE AT Google

KFC is a flavorful option for quick bites! Their chicken is irresistibly delicious, paired with a variety of tasty sides. A speedy and satisfying choice for a flavorful meal.

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Jordan Georgiou . 2023-08-12

MORE AT Google

The food was good but it was more expensive then normal.

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SuperAnton . 2023-08-05

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took 20 minutes to give my food and forgot my popcorn chicken and i asked for sauce and they ignored me

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Bowie . 2023-07-26

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HALAL KFC - HALAL KFC - HALAL KFC حلال Nothing else matters!!!

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Ali Chaudhry . 2023-07-25

MORE AT Google

Very rode customer service Cashier:likhith Trans# 1057 Trans # 1059

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Moynul Hoque . 2023-05-21

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This is a really small and busy KFC so you can wait longer than expected but the food is very fresh.

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Phil Birch . 2023-05-15

MORE AT Google

Che recensione deve fare uno. È una catena son tutti uguali

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co' ramone . 2023-04-11

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Forse a me è andata bene ma io l'ho trovato veloce, con personale gentile e cibo OK. Dopotutto è un fast food non un ristorante.. consiglio!

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Matteo Artuso . 2023-03-14

MORE AT Google

Desiccated chicken, very small portion. Did not provide complete order - as this was a takeout order and no parking in this area, we were unable to return this order.

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muhammad imran Chaudary . 2023-03-11

MORE AT Google

MOLTO SPORCO e i tempi sono stati lunghissimi, c’è da dire che era pieno di gente

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Marco Bondi Grilli . 2023-03-09

MORE AT Google

absolute terrible service. all the women behind the counter are working in slow motion. AVOID

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Keith O'Donoghue . 2023-03-06

MORE AT Google

Made an order on Uber Eats, called the restaurant to make a request. The guy I spoke to was very helpful and agreed to my request. Food was nice and fresh. Thank you guy’s keep up the good work.

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aman ali . 2023-02-21

MORE AT Google

Quick and efficient staff. The chicken was crisp and delicious.

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Sophie . 2023-02-12

MORE AT Google

Horrible place…! Self serving kios don’t work… food not ready waiting up 30 minutes Under staff

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a h . 2023-02-03

MORE AT Google

Just bought a meal here 6 piece bucket 3 of the pieces are wings. Its gone downhill here dirty sides floor filthy. I think because its near Market they don't care. Also they are liars i have a blc and they told me no longer take it looked on app and they do.

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Jackie L . 2023-01-19

MORE AT Google

This branch used to have a large seating area upstairs, but access to that has been blocked off and there is only a single long standing table by the entrance. Not a single seat in this KFC, which is super unwelcoming.

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Sam Saltwell . 2023-01-09

MORE AT Google

No tiene sitio para sentarte. Una mini barra si quieres comer allí... y sino pues pides un take away. La calidad normalita... tipo KFC y un poco menos de lo que suelen ofrecer...

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ESTEFANIA MP . 2023-01-03

MORE AT Google

Consistently slow service, with staff too busy talking and no organisation between orders, meaning my order took 15+mins (under the heat lamp for it all!). Consistently missing items - got 0 of the 4 ordered fries in our boneless basket tonight, and was hurried out before I could check all items in my order. Boxes falling apart, disgustingly unclean. Was super loyal but doubt we'll be back.

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Ollie Wardle . 2022-12-31

MORE AT Google

This place first of all it's disgusting, the food it's tasteless and a very unprofessional stuff.

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Besim Hisenaj . 2022-12-27

MORE AT Google

Good for takeaways. Good On street parking but busy high road

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Sola Sola . 2022-12-19

MORE AT Google

Food wasn't exactly why i walked all the way for the wrap 🌯 ordered was half full and soggy.....guess that just set the tone!

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Trev J . 2022-12-15

MORE AT Google

Staff are a mess and are not organised. They don’t know how to take orders and mess up orders, everyone of them are clueless. THIS BRANCH NEEDS TO HIRE PROPER CLUED ON STAFF.

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rifath hossain . 2022-12-11

MORE AT Google

The dining and kitchen was very dirty, where they kept food its look like how many months they didn't clean. The food was not good at all, probably they didn't change the oil. chiken item wasn't fresh. 3 staffs are preparing one order. The food was as much worst i threw in the bin.

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salma kona . 2022-12-06

MORE AT Google

i went inside a lot of hope but it's totaly waste of money!

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Amdad Ahmed . 2022-12-06

MORE AT Google

as comlared to othere prices, KFC is in the good place. but when there is a poster showing a sale for product. i think it is very good when you don't have a lot of money. but i couldn't find it on the kiosks/tabloids. it was not very good in terms of cleanliness, i have been there 2 times, and any time there are always dirty tables and floor.

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Emomalijon Murodzoda (skullnbones) . 2022-11-01

MORE AT Google

Someone needs to post the correct hours, cause they're not open past 10

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Tia Nicole Knight . 2022-10-04

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American
outdoor_seating_76662takeaway_76662delivery_76662

Was collecting my food ordered thru their app. Food wasn't great, but it's my fault, decide to go with new item in a menu: hot cross bun with bacon and cheese. Taste is not really there, it's very meh item, I should have gone with something classic. I can see many customers complain about service, but mine was ok: guy was helpful, we even shared some thoughts about how small order number is in the app, it's not distinct at all. Place seemed clear, it was quiet, not many customers in.

restaurant_img
3.5

25 Opinions

location-icon6 Inverness Street
American
outdoor_seating_110094takeaway_110094delivery_110094

Buen lugar lo mismo para comer algo, por ejemplo una buena hamburguesa como para tomarse uno de sus 241 cócteles..