Based on 632 opinions finded in 2 websites
Based on 632 opinions finded in 2 websites
Opinions
Food was extremely slow and no sense of urgency. Will not be returning
Tedmond Oputa . 2024-10-19
MORE AT Google
The guy who was at the counter was nice and friendly. He was a little slow in making the order but if he had some help in the form of another co worker
Kadey Stevenson . 2024-10-19
MORE AT Google
was shut at 1.28 when it says 2 on the door
Albert Rowland . 2024-10-04
MORE AT Google
I was quite disappointed with the level of service provided. The staff was extremely rude, which made the overall experience quite unpleasant.
palak d . 2024-09-26
MORE AT Google
Lovely fresh simple food as usual
t-cake . 2024-08-26
MORE AT Google
Lovely fresh simple food as usual
t-cake . 2024-08-26
MORE AT Google
Lunch launch lunch Minda's look.That was drinking some Christ too.That stop it, that's a lunch Subway.Loaded me deals So I can hear your eyes and you will see that you will have your own.
nihal . 2024-07-31
MORE AT Google
Lunch launch lunch Minda's look.That was drinking some Christ too.That stop it, that's a lunch Subway.Loaded me deals So I can hear your eyes and you will see that you will have your own.
nihal . 2024-07-31
MORE AT Google
Worst service ever…. the guy send me out and refuse to serve me 30 min before closing….
STEFAN Filipov . 2024-07-29
MORE AT Google
A foot long wasn’t even cut properly. Not placed well enough. Did a collection and got disappointed
Muhammad Safran . 2024-06-20
MORE AT Google
Food ordered through just eat - not delivered by courier and no way to get in touch with the shop! I had to order via just eat as I am in hospital literally across the road, but cannot move as I am in isolation.
Michael Duddy . 2024-05-20
MORE AT Google
Tablesa are dirty, staff is facetiming with others loudly, not feeling good
juanhao huang . 2024-04-17
MORE AT Google
My sandwich wasn’t as hot as expected
Leonard Lionel . 2024-04-10
MORE AT Google
Subway is subway but there were very few tables. 2 upstairs and 3 downstairs.
Caitlin Nicholl . 2024-03-21
MORE AT Google
I do like going to Subway. My normal order is for a turkey salad. I decided to have something a little different and instead I had a turkey sub. The member of staff who served me was polite however I had to repeat what I wanted a couple of times. The sub tasted good and the shop was clean and well presented.
therichastill . 2024-02-26
MORE AT TripAdvisor
Today I order from them and I didn’t receive my food!On the app show delivered but I didn’t receive nothing and they didn’t answer when I try to contact them
Paul Lovin . 2024-02-21
MORE AT Google
Slowest service and the rudest cashier on a power trip. Ask to use my offer and was told to call down. Did that to previous customer too. Needs to learn some manners this man and realise he only works at subway not a major bank.
Y T . 2024-02-14
MORE AT Google
it's pretty mid ngl. and i got scammed
Kuberan . 2024-01-25
MORE AT Google
It's a subway. The workers were quite nice and worked very quickly, and the food was nice. Pretty similar to most other shbways really. It's in a great location though, right by University College Hospital.
Moth . 2024-01-23
MORE AT Google
Super rude service, 0 willingness to help.
Shade INC . 2024-01-21
MORE AT Google
Food nice but staff need read up on the 2010 equity act And not tell a disabled person with there service to dog they can't eat in side. Dogs who qualify as assistance dogs must fit the legal definition provided by the Equality Act 2010. The Act defines assistance dogs as those which have been either: trained to guide a blind person trained to assist a deaf person trained by a prescribed charity to assist somebody who has a disability such as epilepsy that affects mobility (or similar), or trained to assist somebody with another prescribed disability Assistance dogs are usually trained by one of the charities accredited by Assistance Dogs UK, although some are trained by individuals. They’re trained to be calm and well-behaved in public places, and to assist their users with various tasks (eg crossing roads) and in various situations (eg by predicting epileptic seizures). Assistance dogs can be various different dog breeds. They are usually identifiable by their jackets or other identifiers, such as harnesses. Certain coloured jackets often indicate what a dog’s tasks are; for example, hearing dogs often wear burgundy and guide dogs often wear white. What rights do assistance dog users have? Under the Equality Act, users of assistance dogs have a right not to be discriminated against based on their disability. Small business owners or managers may find themselves discriminating if they do things like: excluding assistance dogs and their users from premises, for example, by imposing a ‘no pets’ rule and not making an exception for assistance dogs asking assistance dog users to sit or be in a separate place from others requiring assistance dog users to pay more for services than others (eg to cover additional cleaning or staff costs)
KIERAN L . 2024-01-19
MORE AT Google
Ordered takeaway. I really wanted a meal. However, there was no option on the app. I would’ve spent more! Otherwise, my sandwich was really nice.
Martin Handscomb . 2024-01-11
MORE AT Google
I couldn't mark this place low enough. The food was a disgrace! I ordered a bacon and cheese sub for breakfast, and could just about find the food because there was so little of it. Staff had a bad attitude, with a 'I don't care' vibe. Do not visit this place.
Maria Grimshaw . 2024-01-05
MORE AT Google
The most un-hygienic Subway ever visited, kindly put efforts in maintaining hygiene standards.
Nilesh Khandalkar . 2023-12-27
MORE AT Google
Three staff Tottenham Court Rd staff first class workers
Eugene Blake . 2023-12-17
MORE AT Google
Closed when it said it was meant to be open
Juliet M . 2023-12-15
MORE AT Google
It's subway. You either like or hate them. This one is clean and quick. Service is what you expect from subway staff, but decent enough. Place was clean. Food looked fine and tasted as you would want from a Subway. Convenient location as very close to Warren Street tube station. 4 star rating is based on you liking subways. If you don't then not sure why you are reading this review. If you do like Subway, then you won't be disappointed.
Chris Who . 2023-11-19
MORE AT Google
Food “only take away” even if ther’s a big basement space with tables..
Gs. Alex23 . 2023-10-22
MORE AT Google
I like Subway for breakfast, it's tasty and unbeatable value right now.
Charles Knight . 2023-10-16
MORE AT Google
Got a footlong breakfast sub (sausage, bacon, cheese) not the best tasting breakfast but ok for the price payed, this store can get very busy at peak times.
Bizzle . 2023-10-10
MORE AT Google
The staff was rude, I've been waiting in the line for 10 min and he treated me badly to hurry up and just pay
Alwaleed Alwashigri . 2023-10-09
MORE AT Google
Very rude customer service lady, yelling at everyone like she’s not paid to be there
J K . 2023-10-06
MORE AT Google
Great franchise unit.. Peak lunchtime rush.. Good number of sandwich artists.. clean and quick service..
Simon Maddj Parry . 2023-10-03
MORE AT Google
Meat seems old cheese is defo old ...Rude Indian staff ,they hate there job lol
Alex Ansare . 2023-09-08
MORE AT Google
Seeing all this reviews got me abit confused as I came through today & I had such an amazing experience. I was served by Mr Faheem such a generous gentleman who also gave me a discount cause I’m NHS worker which I didn’t know subway do it. Thankyou sir for your kindness and positive energy see you soon.
Faris Mohamed Kheir . 2023-09-06
MORE AT Google
They actually have a Subway card scanner that works here!
R N (Rob11075) . 2023-09-03
MORE AT Google
Got 3 subs ( Big Bombay, Philly Steak and Emperor) and they came to £17.80. Great taste and great pricing.
Soumya Varghese . 2023-08-22
MORE AT Google
Worst subway EVER. They were so quiet when they spoke that I had to ask them to repeat themselves more times than I can count. Along with that, my submelt was failed to be put in its correct cardboard box and I couldnt tell whether I was eating a sandwich or a car tyre. To top it all off, even though I had more than enough points on my app- they refused to allow me to use them as they couldnt figure out how to work the system that they manage to use everyday. I was then questioned whether I even paid as they watched the receipt print. VERY very upset.
Charlotte Staples . 2023-08-21
MORE AT Google
Good food as always, can't complain. Prices have gone up, much higher than before, so, I could only afford a sandwich, and not a meal. Good location but stairs are narrow and not suitable for everyone.
Hazzy M . 2023-08-20
MORE AT Google
We had an absolutely terrible experience at this branch, managed by an individual whose customer service skills were shockingly poor. The branch manager was not speaking but YELLING to us in an extremely rude and disrespectful manner, after he misunderstood our order. This is the first time I have witnessed such unprofessional behavior from someone in a management position. I won't be returning to this Subway location, and I strongly advise others to avoid it as well if they want to have a good day! This experience feels like trauma!
Saibani Sahni . 2023-08-07
MORE AT Google
Very rude staff. The manager only spoke by shouting at top of his lungs for a small miscommunication in the order /: As if he removed some personal anger at me. I walked out because it was traumatizing.
Mohit Chowdhry . 2023-08-07
MORE AT Google
It my subway amazing and on world
Joseph Burke . 2023-07-31
MORE AT Google
There was a super rude customer at this subway. Ahmed and Hashim handled it super professionally. Great customer service.
Gen McNaughton . 2023-07-06
MORE AT Google
Closed over an hour earlier than stated
M. . 2023-07-02
MORE AT Google
Always a quick eco solition for grab and go
G D . 2023-05-18
MORE AT Google
Overpriced mush. Portions shrunk and service fell out the window
Cain Aiden . 2023-05-13
MORE AT Google
horrible customer service, staff were extremely rude, food was not even that good and drinks machine has no flavour at all.
serryn a . 2023-04-17
MORE AT TripAdvisor
There was only one person to make the sandwiches and do the billing. He was overwhelmed by the customers and the online orders. The lower section was closed so there was no place to sit and eat. The food was good and worth the money as expected. And the place was well maintained.
Sushrutha Dissanayake . 2023-04-16
MORE AT Google
RACIST STAFF! DONT GO!!! The two staffs there were so racist and rude. My friend and I called out excuse me for couple of times and the guy was obviously not understanding anything. I politely asked him to introduce the menu, he didn’t understand a single word I said while calling another staff whose rudeness was beyond horizon. This other guy refused to introduce the menus but rather pointed at the huge screens impatiently. What’s strikingly rude is that one of them, that Mr ‘I understood everything’ asked my friend how he got his VISA (which he didn’t need because he is a UK citizen) if speaks English, when my friend could not understand a single word from the mumbling instructions he made. This is so racist and we have reported this to Subway customer service. This is the worst experience I have in the UK for my 3 years of residence. NEVER GO TO THIS PLACE.
Thom C . 2023-04-16
MORE AT TripAdvisor
Amazing subway, toasted slightly more than other places it seemed. The efficiency and quality was great. Great lunchtime stop!
Synthia Gazi . 2023-03-26
MORE AT Google
Amo Subway!!! Lo descubri en London y en cada ciudad que voy lo busco.
Alexis Gurny . 2023-03-03
MORE AT Google
Worst service these people should get fired they won’t let me add chest bites to my order when they finished my sandwich because “ it’s passed the line” excuse me I’m paying my food and u r serving Man in front of me argued of giving too little meat for his foot long roasted chicken and it’s same for me Really should hire someone who can listen, talk and make sandwich properly
FRACTURED GIRATINA . 2023-01-30
MORE AT Google
Horrible Customer Service in the Morning. The person serving made my sandwich without care or patience even though I was the only one in line. He was irritated as soon as I entered Subway. I also asked whether I could eat downstairs BEFORE ordering and I was told yes. Then when I ordered I was told by other staff that there was flooding so I couldn’t. Which is a lie because I just saw two other people come up the stairs and have been told this excuse when I last came 2 months ago. Not even going to bother wasting my money here again since customer service is so poor here. So infuriating since I love Subway as well but this is the last time I will visit this branch.
Nana Amoateng . 2023-01-06
MORE AT Google
I had a late lunch out with Ethel to Subway at Trafalgar Square and Strand in Central London.
Edmund Addow . 2023-01-06
MORE AT Google
It's subway so you know what you're getting. It was clean and tidy in there and the staff were good too
David Henry . 2022-12-30
MORE AT Google
Throughout my whole order to leaving the store the rude kid (Asian around 19 years) completely ignored me didn’t speak one word to me or give eye contact at all and when waiting to be served he just shouted that he’s making his lunch and to wait (still not even looking at me) I was the only customer in the store was really strange 😂
Reda Aisha . 2022-12-29
MORE AT Google
Worst customer service ever had (I never write these nor complain). Man did not greet when got to counter (after waiting few minutes) was doing everything but serve. Took breads out and put in oven. Started delivery orders. Then when I asked him to serve, he told me to wait 5 minutes. I asked if he could move the breads after serving, but he refused. When I asked if he could serve me before delivery ones considering there wasnt even anyone in the restaurant to pick up, he said they have priority. Awful, rude customer service.
Robert Durdin . 2022-12-11
MORE AT Google
2 of my cookies were rock hard and had obviously been sitting there for a while. The people who took my order seemed clueless and did not know what they were talking about.
Millie Nicholls . 2022-12-05
MORE AT Google
If you're an American, get ready to be underwhelmed. As someone who has been eating at subway since the early 80s at least, I have been nothing but disappointed by every sandwich I've had from any of them in the UK. Each restaurant has twice as many employees ro make you half the sandwich you'd get back in the States. Meager. They aren't bad, they just aren't anywhere near as good. Oh, and forget about getting oil and vinegar on a spicy Italian, Disappointed.
Damon Ortega . 2022-11-03
MORE AT Google
Ordered Supreme. The staff Sunny and juriana did job very tough . all the cheese fall out from one side wrap paper since left the shop. They seems unhappy for their job. Tough and rude Customer service indeed.
James Henry . 2022-10-31
MORE AT Google
Pizza slice not that nice, sandwiches are amazing
David Cooke . 2022-09-29
MORE AT Google
Terrible service the guy behind counter was speaking to his wife on loudspeaker while trying to serve me food , then the woman said she doesn’t accept nhs card or vouchers I had so in the end I just left !! very unprofessional from subway and won’t be returning
Nicholas L . 2022-09-19
MORE AT Google
Really rude staff, did not have gluten free available. Made sandwiches wrong and squished. Worst branch I've been to
Ellie Godden . 2022-06-28
MORE AT Google
Not only did they not have gluten free products but the customer service was abysmal. Staff were unfriendly and looked miserable. Me and my daughter both got 6 inch subs, both had things wrong with them. Mine had the wrong bread and my daughters had olives in despite not requesting them. Didnt feel like I could go back to them due to the poor customer service when served. Would not recommend this branch, normally I love subway! Disappointed
kerry harwood . 2022-06-22
MORE AT Google
I always like a good sub so maybe this review is bias but subway has always been a winner for me in the fast food world and this store did not disappoint. It was busy but their staff handled it with grace, speed and professionalism. All in all a good experience but I've never really had a bad one with subway
David Yates . 2022-06-14
MORE AT Google
for the employee who was working on 28/05/2022 evening and made an Uber order. How can you get an order so wrong, you made a box salad in to a sandwich, pepsi in to Tango, wrong cookie. Can you not read or are you blind?
baziy2k Tang . 2022-05-28
MORE AT Google
Ingyé vót, azé mentem, hülye lettem volna kihagyni!
András Szőcs . 2022-03-10
MORE AT Google
The person working at 7:30 was too rude. Took a cigarette break for 20 minutes. Dint let me in. once I was in, he was actually quite rude and even before me leaving the shop, he started taking to someone on call again! A big big shout to the employers! Watch out on his behaviour with customers.
Kavya Parekh . 2022-03-08
MORE AT Google
Good selection of bread, fillings and salad, efficient staff. Been coming here for almost 13 years.
Bennett S . 2022-03-07
MORE AT Google
I feel bad for the people that work here - they are always understaffed. Often it’s only one person trying to do everything! But the food is good. Just have to be super patient.
Christian Symonds . 2022-02-08
MORE AT Google
Clean, well efficient staff. Traffic is low on Sunday afternoon
Wai Qian Tham . 2022-02-06
MORE AT Google
If you come there 20 minutes before closing, don’t expect them to be opened :)) they should close at 9pm, got there around 8:40 and the doors were locked, the guy inside didn’t even bother to look at me or anything.
Ivana Šimonovičová . 2021-12-14
MORE AT Google
Closed at 9:35pm on Thursday. Google says open to midnight on thursday. Sign on door says open until 10. Shutter down and door locked at 9:35pm.
Daniel Cristofori . 2021-11-18
MORE AT Google
Really nice people, but running late so I can't get my breakfast sandwich and get to work on time 👍🏻
Matt . 2021-10-15
MORE AT Google
The recently updated hours are incorrect. The sign on the door shows that it closes at 10pm. But it doesn't, it was locked up with the shutters partway down well before 10pm tonight. It was the same the last time I passed it. It doesn't close at 10pm, it closes well before then. If you are going to close early, make sure that you advertise the time that you stop serving and don't give incorrect information to Google
Andrew Slee . 2021-10-09
MORE AT Google
Wifey bought a lovely sandwich this morning but a young boy came in now despite a ten pound note jutting out from he’s fingers this little lad could get no service because he’s mother was not with him well she was outside minding a shopping trolley ,we were not allowed to help as we were not he’s parents ,I raised this issue on the comments section on the Facebook page but it was embarrassing for them so they removed the comment ,for me and wifey it’s Greg's from now on though
Paul Jackson . 2021-09-18
MORE AT TripAdvisor
I looooove subway ! What an absolutely wonderful treat for me and my famalam.
nia . 2021-08-07
MORE AT Google
Your basic subway lol nothing astounding lol
ThisIsIndoLife . 2021-07-21
MORE AT Google
Refused to accept rewards point as payment and staff were abrupt. Went to the one up the road instead which was excellent.
Charlotte Draper . 2021-07-10
MORE AT Google
Great subway and friendly team
Abdi Ahmed . 2021-06-16
MORE AT Google
A good and friendly staff... Enjoy
Amir Al Shimmarii . 2021-06-08
MORE AT Google
Not good experience with both customer service and food taste!
jithin raj Areepuzha . 2021-05-05
MORE AT Google
AVOID! I want to rate it zero if I could. Very impolite service and the employee there just keeps speaking to customers sarcastically - at least 2 customers at the time I visited on 21 March 2022 around 6pm.
Andy Chan . 2021-03-22
MORE AT Google
The guy who works here deserves a raise. He’s so nice and patient and he’s never stingy with the servings. 👏🏽
J J . 2021-01-10
MORE AT Google
Good place for a quick takeaway sandwich.
Maria Pamukova . 2020-12-09
MORE AT Google
Terrible customer service, characterised by inattentive staff who seem to pay more attention to their colleagues rather than the customer. I had to repeat my order with instructions on four occasions as the staff member was so aloof. Won't be eating from here again...
DRS . 2020-12-01
MORE AT Google
Awesome service and I enjoy my sub
Abdi Ahmed . 2020-10-24
MORE AT Google
Pretty angry looking staff lady refused to make Mega melt wrap even though it is on the menu as 6 inch wrap and also younger other lady made it last day and had no problem with it. Left hungry without buying food and dissappointed.
Vilezi . 2020-10-14
MORE AT Google
The guy was covering his chin with the mask. Didn’t feel safe. Had to oven bake my sandwich at home just in case...
Zesty Pesty . 2020-09-26
MORE AT Google
Not professional stuff , bridge , comercial is better then London road ,
sami Sami . 2020-08-10
MORE AT Google
Very nice meal but, if you're eating in there is restricted space
Carlotae Carlota . 2020-07-15
MORE AT Google
Mi compañero y yo fuimos a la tienda de metro de Oakley vale, Corby, Northamptonshire, Inglaterra hoy 28 de junio de 2020 alrededor de las 12. 20. No había otros clientes allí y tres miembros masculinos del personal. Dos parecían ser asiáticos y uno era caucásico. Uno estaba haciendo subterráneos que parecían ser mezclas de carne que no están en el menú, lo que supongo que era para ellos mismos debido a que no había clientes allí. No nos reconocieron a pesar de que estuvimos frente al mostrador del metro durante unos diez minutos. Todos continuaron ignorándonos a pesar de que ya habíamos sacado nuestras bebidas embotelladas y obviamente estábamos esperando. Pensamos que este trato a los clientes era repugnante y terminamos saliendo sin recibir nada ya que nos ignoraron hasta que decidimos irnos. Recomendamos encarecidamente dar a este personal una fuerte charla sobre cómo comunicarse con los clientes, ya que actualmente no saben cómo hacerlo o no quieren (lo que es más preocupante).
Ranoutofnamechoices . 2020-06-28
MORE AT TripAdvisor
Had a frozen egg in my “MegaMelt” “Customer service” is also a joke
Mel Omer . 2020-05-25
MORE AT Google
Not too bad, always busy and hectic but the staff are calm and professional. The vegan meatball marinara was delicious and full of flavour. My only complaint is that there were no operational toilets and therefore no place to wash hands, not a great idea considering the recent outbreak.
kyle westrip . 2020-03-11
MORE AT Google
Worst customer service EVER. I have been there to try the vegan sandwich, two guys were talking in a foreign language between them for a long time and didn't even acknowledged me there and I was in front of the till. During the order, the guys was doing like he was doing a big favor, wasn't even asking or lookin me in the eye. I did ask about some ingredients like the sauces, specially because I needed to know which one was vegan and he said that he didn't know and said "just choose one quick". I would ever recommend someone to use this branch again.
Orlando Junior . 2020-02-24
MORE AT Google
Tastiest cookies in the world! The veggie delight sandwich is also good
Milica Andrea . 2020-02-16
MORE AT Google
Simply rude. I tried to use a Customer Appreciation Day voucher but they bitterly said "WE DON'T DO THAT HERE!" Jobsworths.
B L . 2020-02-06
MORE AT Google
Price Marc bottle with 1 pound and 2 for 1.70 but they sell for 1.39 am going there every days. You need to check this guys
Petrica Mocanu . 2020-02-04
MORE AT Google
This subway does no serve halal food. Went in a few months back with my wife. Shop looks dead and run down, could do with a revamp, needs some better lighting and colour. Sat downstairs... yet again no life. Dont think I will be returning any time soon. Food was basic.
Ak london . 2020-01-28
MORE AT Google
Sandwich was broken and leaked, no place to wash your hands, no toilets.
Bryan Raimundo . 2020-01-27
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in London
8 Opinions
Very nice spot for poke bowls. A filling meal which is tasty and healthy. The different bowls are all amazing. Poke House is great.
358 Opinions
Been coming here pretty much every week for a meal, sometimes breakfast sometimes dinner and I love it. Food is what you can expect for a decent home cooked meal at a reasonable price. Eat here :)
256 Opinions
rubbish OmG BRO what is THIS IT ISNT halAL gO find HALAL food dont BE bacon BRO StoppppPPP🗿💀🫢😶😪😭😭😭😭😭😭😭😭😭😭