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Outdoor
The best restaurants serving American food in England
5.314 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
396 Opinions in 1 websites
Amazing food, nice mocktails, and friendly and professional service. Me and my fiancée came here for a meal last night, on our anniversary, and everything was superb. Even though it was quite busy, Leon who was our waiter, kept his wits and cool. Very professional and friendly service from him. 5/5 we will definitely return if we'll be in the area again! Bogdan and Megan.
392 Opinions in 1 websites
The staff that we were served by were lovely and deserve to be told that. As for the food and the experience, I haven’t been for years and the new branding just doesn’t work for us. The food is basic, no presentation in the dishes we had and the restaurant was quite dirty. The food was nice what we had tho and I would go back to try again if we were passing. Thanks to our server, I would mention her but she didn’t leave a name on our receipt (:
387 Opinions in 3 websites
Ordered through UberEats. We got two burgers, two sexy fries and a mac and cheese.The burger bun was dry, the sexy fries were absolutely nothing like the photos and at a whopping £5 each, I would have expected something half presentable. The Mac and cheese was an absolute joke. We got the side but there were barely two spoons of Mac and cheese in a tub which was 10% full. See pictures. You can see the shadow on the outside of the tub which indicates how full the Mac and cheese tub was.We tried to call the restaurant to complain but no answer and auto response from ubereats telling us feedback will be passed on.I’ll never order again from here.
383 Opinions in 1 websites
After a fun filled day of family activities, my daughter begged to go to one of her favourite restaurant chains and, since we thought you can’t go wrong at Frankie & Bennies, we decided to visit. How wrong we were. Drinks were brought reasonably quick and, despite being just soft drinks, were the highlight of our visit as they were the only thing that would turn our correct! When ordering our food, my sister was informed her first option was unavailable due to there being no halloumi and, after choosing an alternative, told she’d be unable to have sweet potato fries due to them being out of stock too. No big issue though as original fries were fine. So, we sat back and waited for our food. Twenty minutes later and a new server appeared to explain that there were no fries in stock… yes, no fries. Miraculously, they could give us sweet potato fries which were in stock - the original server having simply mistaken “low stock” for no stock. Sadly, only my sister eats them so we decided to pay for the drinks and leave. The new server then went to speak to the manager and returned to ensure us that we could have the food for free as we’d already waited some time and they did not want us to leave hungry. In the end, we got our main items served with these fried dough o’s you’d probably expect to see on a child’s plate. I won’t lie, they were rather bland but edible enough to eat and subdue our hunger. We ended up getting our drinks free too due to the massive disaster that was unfolding before us as other staff were sitting more customers and not informing them of the items out of stock - our original server humbly avoiding all her original tables and serving the new tables - we overheard her again offer fries so I pity the rest of the evening for the staff. The only positive we have from the night was our new server who was an absolute gem to us and to everyone else. She was the one apologising to everyone and trying to find solutions, she was the one apprehending the chefs for not updating servers on the stock updates, she was the one who ran to new customers who had sat down to inform them of the stock issues before letting them make an order they couldn’t complete. I wish I had gotten her name as she deserves a lot of praise as she was the only server doing the hard work but alas, I did not. All I can say was she had dark hair and an accent and seemed to take pride about her job in which she has clearly a lot of experience! Sadly though, this experience makes me want to avoid not only this particular Frankie & Benny’s, but the brand itself in the future.
351 Opinions in 1 websites
I hate complaining but the food here was really disappointing, we ordered 2 burgers and both were extremely tasteless/dry and never even had any salad in the burgers, the burger buns tasted stale as if the bread had been left out and gone hard, my son had a kids meal that was extremely cold, did not appear to be cooked fresh, Mustard on the table was gone off when I poured it it was extremely watery when I checked the date it was out of date! Charging high restaurant prices with extremely low quality, I would give zero stars for food but gave 2 stars as my son enjoyed the soft play area but safe to say we wouldn't return to this restaurant.
345 Opinions in 1 websites
Había una cola enorme con solo dos máquinas de autoservicio y nadie recibía órdenes en la caja hasta que la cola estaba fuera de la puerta. Espantoso. Batidos agradables pero demasiado espesos (no se mezclan correctamente) y sobreprecio - £ 6. 20 es una estafa - y fue cobrado y 50 peniques por crema - en serio... Una estafa. La paja duró los dos minutos - baja calidad y era inutilizable. Patatas fritas agradable pero pequeña porción y sobreprecio en £ 4. 55
290 Opinions in 1 websites
It was rediculous that we got there and they told us we would not be served at their kitchen is closed even though we went by the timings online and that had said it was midnight. This was appalling as my friend has travelled from out of town we were turned away.
275 Opinions in 1 websites
Food was good; we decided to eat at lunchtime and live nearby. Very busy staff attentive and pleasant. Clean and plates cleared without asking. BIG problem if you don’t like sharing with dogs yapping and begging for food. Surprised with hygiene being the in thing that they allow animals in the cafe. Definitely will be off the list.