Marco Pierre White Steakhouse Bar & Grill in Islington

This place is a joke. Had better canteen food. Service was awful. I had to ask twice for a fork and tap water. Chicken was dry , the sauce lacked taste and seasoning. The couple next to us had their sweet served before their main. Spaghetti bolognais was bland. I could go on. Avoid.

An amazing experience such a warm and friendly setting, food was amazing big thanks to F&B staff Priya

Wish we had read reviews before going. The staff were great, we got there an hour early and they were cool. However, the food was awful. We both had the ribs to start which were OK, but then they bought out my steak and my husbands burger and it all went downhill. My steak which I asked for medium was still mooing and was so rubbery and chewy I didn't eat it, and my husbands burger was so smothered in bbq sauce he didn't know there was a burger in there. Needless to say didn't even bother with dessert. Luckily as we had expressed how unhappy we were they didn't charge the 11 quid supplement for the steak. Will never return and will be we recommend!

Inside atmosphere is great. Paid 75 pounds for the dinner experience and felt a bit robbed. Then 15 pounds extra on a drink which wasn't nice at all. And extra service charge. Was not worth the money.

I gave this restaurant the benefit of the doubt after reading so many negative reviews but unfortunately I walked away thinking how on earth could Marco Pierre White put his name to such awful food, young miserable and inexperienced staff who patronise you if you mention about the quality of the food. I was actually told to cut my steak a certain way when my burnt piece of Rump turned up and was as tough as old boots. This was my 1st wedding anniversary which was totally ruined by my first and last experience at Marcos!

This was our first time at a MPW (last) we arrived at were asked to wait in the very busy chaotic corner near the toilets. The accessible toilet was permanently closed, having visited the ladies toilets I found it disgraceful, filthy and in very very poor condition (tiles falling off the walls, no door handle inside the cubicles, the tap was caked in filth, the blow dryer was cold and the whole area was unclean) having been finally shown to our table we then waited 40mins for our order to be taken. The main course arrived after 1 hour and 20 minutes from being seated, not due to low staff levels as there were plenty of staff pottering around. Menu. 1. The inclusive cocktails were pre made and very small full of Ice. 2. The limited selection of choices was very basic, with no V options. The main meals were exclusive of any sides, such as potatoes or vegetables. 3. Side orders were at £7.50 per tiny portion. 4. Dessert! This again was basic choice with no fresh fruit or cheese option. The chosen treacle tart reminded us of school dinners in the 1970’s again no options other then a blob of clotted warm cream. The service!!! Well sarcasm and obnoxious won here, bowled over by the waitress who, when we mentioned how long we had been waiting for our foods to arrive said “ I will get you a coffee if it makes you smile” unfortunately this coffee was cold and burnt to taste. Again sarcasm about the prior comments from us about having to wait so long, she answered “ this is not our usual service” but clearly it was because all around us were people complaining and querying their bills and removing the 12.5% discretionary service charge!!! Which was automatically included (see tiny tiny small print on menu) unless you specifically asked to remove it in which case you had to wait even longer for a new bill, oh and don’t expect a receipt because an up market restaurant like MPW doesn’t have a printer. If you are thinking of booking this restaurant as a surprise or a treat then go elsewhere, and please look at your bill if you do dine there.

This was our first time at a MPW (last) we arrived at were asked to wait in the very busy chaotic corner near the toilets. The accessible toilet was permanently closed, having visited the ladies toilets I found it disgraceful, filthy and in very very poor condition (tiles falling off the walls, no door handle inside the cubicles, the tap was caked in filth, the blow dryer was cold and the whole area was unclean) having been finally shown to our table we then waited 40mins for our order to be taken. The main course arrived after 1 hour and 20 minutes from being seated, not due to low staff levels as there were plenty of staff pottering around. Menu. 1. The inclusive cocktails were pre made and very small full of Ice. 2. The limited selection of choices was very basic, with no V options. The main meals were exclusive of any sides, such as potatoes or vegetables. 3. Side orders were at £7.50 per tiny portion. 4. Dessert! This again was basic choice with no fresh fruit or cheese option. The chosen treacle tart reminded us of school dinners in the 1970’s again no options other then a blob of clotted warm cream. The service!!! Well sarcasm and obnoxious won here, bowled over by the waitress who, when we mentioned how long we had been waiting for our foods to arrive said “ I will get you a coffee if it makes you smile” unfortunately this coffee was cold and burnt to taste. Again sarcasm about the prior comments from us about having to wait so long, she answered “ this is not our usual service” but clearly it was because all around us were people complaining and querying their bills and removing the 12.5% discretionary service charge!!! Which was automatically included (see tiny tiny small print on menu) unless you specifically asked to remove it in which case you had to wait even longer for a new bill, oh and don’t expect a receipt because an up market restaurant like MPW doesn’t have a printer. If you are thinking of booking this restaurant as a surprise or a treat then go elsewhere, and please look at your bill if you do dine there.

Anisa was absolutely fantastic, rarely is service at such a high calibre; she was friendly, informative, attentive and elevated the experience from just dinner before a show, to highlight of the evening. Truly exemplar.

Lovely meal for two using a voucher purchased last year. Was hoping for the Leicester Square venue, but since it closed the voucher was accepted at their site at Angel Islington. Limited choice for Vegetarians, but as a steakhouse what would you expect. Service by Jade Fernandes was exceptional.

Where do I start, looking forward to enjoying a Xmas present from my daughter, arrived, seated, free cocktail part of the 3 course meal voucher, should have read 3 item meal voucher, water offered half a glass each, starters soup for my girlfriend “no bread” unless you purchased it for £7.50 I had kipper pate was ok nothing special as described. Steak for main and yes only steak unless I purchased a side of something, ordered mash potato a spoonful for £7.50, boeuf bourguignon for my girlfriend ok once again. Puddings as described, kids portions would be over selling it. Overall experience awful, felt like they couldn’t get you out of there quick enough unless you fell into the “extras trap” which we soon wised up to. Then the bill 🤣🤣🤣 £2 for allowing us to use there table cover, it has to be washed so we were told 😂 then the £7.50 charge for a bottle of water, we didn’t recurve a bottle but had half a glass each served to us, then the £8 service charge 12.5% lol the argument with the manager started and ended with me paying £7.59 for the spoonful of mash. An absolute joke of an establishment, a complete con from start to finish, the manager was a rude little man who would last 1 round with a 5 year old. They should be ashamed of themselves sitting behind the “Marco Pierre white” name and he should be ashamed for putting it there. Don’t let anyone buy the voucher, it should be advertised as “come to our restaurant and laugh all night until you receive the bill” as we have the last laugh, bunch of crooks.

We had a gift voucher for a three course meal with a cocktail. Upon arrival , the waitress didn’t notice for a couple of minutes we were waiting to be seated even though she was stood at the computer. Once seated, it seemed to be going okay but we were surprised there was only one steak dish on the menu for a steakhouse. We ordered a mojito for our cocktail but when it arrived, it needed a good stir and didn’t really taste like a mojito at all (it tasted like rum and water). The starters weren’t too bad , we had the calamari and smoked salmon and the sauce that came with the calamari was the best part of our three course meal. The salmon came with some bread which was smothered in butter and honestly the bread look like it had just been bought from your local Tesco. For mains, we both had the rump steak medium rare but one of our steaks was almost blue. The steaks were also tough as old boots and my jaw started to hurt halfway through. The chips were definitely cooked from frozen and over salted and the tomatoes on top of the steak added nothing to the dish. Disappointed with the main event, we had hoped that maybe dessert could pull it back for us - how wrong we were about this. After waiting 25 minutes for our mains to be cleared (we almost left), we ordered two sticky toffee puddings. What a disaster of a pudding, tasted worse than the pre made ones you get in the supermarket. It had clearly been microwaved and was so claggy with zero taste and the same can be said for the sorry ice cream served with it. They were also served on these weird plates that were impossible to eat off , we only ate half each and left it. The service was not great either, one guy was running around like a headless chicken whilst the others were gossiping. To add to our woes, there was a large group in the restaurant who had one guy making speeches and clapping at his own jokes and then the table next to us had their phone on loudspeaker having a conversation and no one batted an eye lid. It was honestly like something out of a comedy sketch but we were the butt of the joke. Would not come back here again and now have been put off going to any other MPW restaurants.

Charged for a tablecloth!!! My husband and I dined here on a Virgin Experience Days voucher paid for by our kids along with a theatre experience. Lovely we thought but didn’t expect to have to pay for many hidden extras. When we booked we had to pay £10 EACH to secure our booking which is a cheek as if we didn’t turn up they’d have still got the voucher money!!! Also It was a three course meal and cocktail voucher but bear in mind it’s a steakhouse, the only steak on our menu came with a sauce and nothing else so we had to pay £7.50 EACH for chips to accompany our steak, so no veg either just steak and chips and our waiter gave my husband my medium and me his well done and my husband was halfway through my steak before I started and realised I had his well done steak so that left me with half a steak! It was nice but I’ve had better! Then we waited so long for desert that we actually left our seats to go find someone to find us a dessert menu, only to be given the wrong one!! The head waiter was a misery and clearly looked it. Anyway to the bill which came and was around £28, I wasn’t expecting that so asked the head waiter to explain the £2 cover charge which was apparently for linen so we were charged for having a tablecloth!!!! I would have happily eaten without it, bear in mind it had cost me £20 just to book, and then they added a service charge for the total of the bill including a voucher so a prepaid for meal ending up costing me £48 in extras! The service wasn’t even worth tipping, we had several different waiters and best in mind our steaks were the wrong way round!!! I’ve had better meals in flashier places for far less!! So my advise, BEWARE ALL THE HIDDEN EXTRAS!!!

Excellent service and food, deserves more than the five stars you can leave here

We live local and we tried it for the first time two nights ago. Very good food, and for the quality it’s amazing value. I have read some of the negative reviews and can’t see how they would rate it so low as we had a lovely experience. Other places in the area that serve similar aren’t half as good with the service or quality and are double the price. Will definitely be coming back.

We had been here some 6 years ago and only realised on arrival it was the same venue in which we had had a poor experience previously. The salmon and beetroot were obviously stock plates made up in advance and placed in the fridge based on the stale blini and cold temperatures of the food. Hard to get basic courses wrong when simple one ingredient items are put on a plate. The ham hock and pate were again nothing to write home about. Pate was not quite pate texture and more like a fishcake texture and potato flavour. Our mains, beef bourginon was the nicest course. Small in portion but tender meat and creamy potato. Dessert was sticky toffee pudding and again, pretty generic, nothing to set it apart from any other basic pudding. I would rather go to a decent gastro pub for what we paid. Staff did not know their booze and only swheepps tonic available. Trying to be upper market but doesn't deliver in any shape or form.

I had a Shard set menu gift voucher! After reading the reviews I wouldn't have chosen to come here at all but it was a gift. I very rarely write reviews but feel compelled to share because we had such a wonderful birthday here. We went for Sunday lunch 4th Feb, all staff were super friendly, kind and attentive. We chose our own table and were not put in the cheap seats area as other reviews mention. There was plenty on the set menu, not to have to order extras. If you go for a steak you will need to buy sides but my partner said the steak was 5 star so worth it. I am vegetarian and there was plenty on the set menu for me as there are 3 courses. There were also options with extra supplements of varying prices so I guess it is nice to have the option. The cocktails were also made in house and 5 star. Thanks for a lovely birthday treat

I treated my partner to a Valentine's Day meal and it was fabulous. I had booked via Virgin Experience and it was very easy to convert the Virgin code into a full booking prior to the meal. The deal was a cocktail and a 5 course meal, with extra payment for various options. We stuck to the basic menu as we both like Bœuf Bourguignon and it was delicious, as was the whole meal. The service was perfect with special thanks to Kamil who was THE perfect waiter, even though it was only his 6th day on the job (which I learned after telling the supervisor how good he was). I thoroughly recommend this restaurant and I know that we will go back again, as we often visit London.

Birthday meal with the missus. We were very impressed with service, attentive but not over bothering. Food was excellent, steak was the best she had tasted for a long time. Result. Veg and sides are extra as are service charge etc so be prepared to pay. Even so, very good meal, thank you.

Food was excellent,staff service very attentive,nice atmosphere

The food was poor, the service was poor, and the cleaning was not good. The waiters wiped garbage on the floor, and the chairs would not be returned to their places to wait for guests, but were placed in a mess. Every day the tomatoes are burnt and there is no saving grace. The food was poor, the service was poor, and the cleaning was not good. The waiters wiped garbage on the floor, and the chairs would not be returned to their places to wait for guests, but were placed in a mess. Every day the tomatoes are burnt and there is no saving grace.

Food was tasty enough but VERY expensive for what it was. We purchased a voucher but then had to pay a lot of money for the bread and sides as they weren’t included. In addition most of the steak available required a £15++ supplement. For the money there a many better restaurants in London.

Caribbean pepper and spice Caribbean Islandton

Disappointed with my virgin experience opted for the corn fed chicken which was tough, foul taste staff did offer a replacement but felt sick so declined

Great experience - the best steak I’ve ever had - great wine too - and a free dessert with a candle for my birthday!

Food is excellent but service not to good . Paid for celebration package that I did not receive and the manager was very blast about it. Pricing not fully explained on booking

Staff were great Sadly, some drinks weren't available . Most food was lovely, except the burger, which was dry and tough. But on the whole very nice

Lovely waiters and a cosy atmosphere ❤️

Had a better steak at Toby Carvery Bottle of wine arrived with no ice bucket and no glasses. Cost of meal was for steak only and then had to pay £6.50 for 4 croquettes . Not a good dining experience and won't be returning

The 3 course set menu is a tourist trap. Lots of hidden charges- cover charge, supplements on seafood appetisers, steaks and all sides. There was even a supplement on the sea bass which wasn't marked on the menu. The rump was quite stringy and low quality. Considering this is a steakhouse, you'd assume the the steak ought to be their specialty. The side of mash was tasty, so was the sweet potato soup and sticky toffee pudding. The spinach and grilled/ baked potato that came with the sea bass were old. The waiter got us a new order which was much better. Wouldn't go there again.

I took my partner here for a birthday treat, we absolutely loved it! The food was exceptional and the staff were very helpful and attentive. Special thanks to Havi for our wonderful experience

Well run comfortable atmosphere polite informed people beautifully cooked food presented to add to the experience loved it

My family and I went for an early Xmas evening dinner and it was the best place I have been to everyone who say it’s not worth the money it’s totally is I was full after the first 2 courses still had pudding but it was the best will be back for 3 year anniversary celebration perhaps

I'm only writing this to let other diners know, if they have a choice of where to book a table, don't book this place. It's nothing like Marco Pierre's other restaurants and genuinely one of the worst meals we've ever had. Really poor service, staff seemed not to be trained or know what they were doing. We were made to wait at the bar for almost 45 minutes as our booking wasn't until 6pm, even thought there were lots of empty tables. The food was mediocre at best. We asked three times for water and never got any. Final insult was a hair (not from someones head) in our pudding after we'd already complained. I think this restaurant makes most of its income from featuring as a gift on Virgin red letter days.

Very good service and excellent work from staff and would recommend it to anyone else 👏

The Steak Au Poivre was the best steak I've had. No lie. After our first bite, my colleague looked at me and said "Sometimes, you get what you pay for." That sums it up. And at £33 actually not expensive for filet mignon. Service was also attentive and professional. Would definitely go back

Ate here with friends as we're staying in the hotel. Scotch egg was tasty and cooked perfectly. Fillet steak with the garlic & mushroom was just ok. I was expecting more from the Marco Pierre White connection, but I'm guessing it's just one of many of his restaurants in the UK.

Went as a treat from my daughter's and was really impressed. Staff and food was 5 stars.

Set menu with red letter voucher. Good food, great welcome, nice cocktails. Sides were extra and soon added up. Service charge automatically added but reasonable. I’d go again.

I rarely if ever leave a review. However I have to say it but it this is way too was overpriced for what you get. The food was good but not worth the overall cost. Eatting here we had x2 starters, x2 12oz steaks, x2 fries, x2 glasses of wine and a beer total cost £150. It's very basic for what you get and over inflated price. The service is good but you feel as though you are on a conveyor belt they just want you in to eat, then to go. Must say not what I was expecting very disappointed to be honest. I would just say your money can go way further else where. You could eat at a standard steak hose order the most expensive steak on the menu and you'll probably pay less

Arrived at the Restaurant at 5.30 so being the first wasn't many people.. Drink order, starter and main course taken and asked would we like some bread to start..all good so far.. waited a while and bread served with the starters which is bizzare..my friend goats cheese and beetroot was good..my prawn cocktail was overpowered by the ratio of ketchup to mayo and far too vinagery..The prawns had a texture like they weren't defrosted naturally...Mains arrived my steak was cooked good but the the dressing on the side salad was far too acidic. And I couldn't enjoy it..my friend had fish and chips..The fish looked like it had been totally overcooked the batter was very dark so my friend left half of it.. When asked whilst the server cleared the plate's I pointed out what I have just described..No apologies and no refund on the bill..I was shocked that a very famous chef could allow his name to be used in such a below par standard.. I have been in hospitality for 45 years and for such a quiet time my expectations were well and truly quashed and spoilt a lovely day..

My wife and I were really looking forward to our first meal at a Marco Pierre White Steakhouse. We had 2 friends who decided to join us. However, it was a real let down. At a steakhouse, particularly one branded with a celebrity chef's name, you expect great meat. The steaks we had were not good, and neither was the cooking. They were tough and gristly. We had starters as well, which did not live up to the restaurant's MPW branding either. We complained, and got a discount, but that does not make up for a night out being spoilt. From MPW's point of view, I hope our experience means the restaurant is simply using his name to attract customers, with no personal involvement in designing the menu, selecting the meat, or training the kitchen staff or front of house.

Bought as part of a buyagift voucher deal. Voucher was £65 for 3 course meal for 2. The menu for voucher users was very limited and nearly everything has a supplement. Prawn cocktail had £2 supplement. We had rump steak for main but that was all that was included, we had to pay £6.50 for every side which were very small portions. The cocktail that was included was nice but very small. The sticky toffee pudding for dessert tasted burnt. £6.50 for a 330ml of perroni. Also the voucher diners are separated from the full price diners with a big curtain which makes you feel like second class citizens. There was a £1 each cover charge just for being there. Overall cost was £116 including 12.5% service charge. To be honest was way overpriced for what it was but I suppose you are paying for the name and that it's in london

The staff here were lovely but as it indicates it’s a steak house , all four of our party chose the steak off the set menu , three of us chose the Sirloin at an additional cost , it was not a great choice , none of us enjoyed them , they did kindly reduce the bill but we had traveled across London for a disappointing experience .

Good vibes check out my tiktok for a review raereid4

Outstanding stay,amazing food,very clean hotel,staff are excellent,professional and friendly-thankyou for a great stay 👍

I had a fantastic meal with excellent service from Jade. Atmosphere was slightly dampened by a screaming child, but not enough to ruin a good night.

Onions rings were greasy and not seasoned at all. Had booked this restaurant with a voucher that when we turned up could not use at this particular brand of marco piere.

I brought my husband for dinner here. We could not book in advance so turned up and we were seated by Jade - what a wonderful waitress, friendly, attentive, helpful and very accommodating. We ordered starters, but they needed to be changed which was done with ease. The chef was very accommodating. We had caesar salad and macaroni cheese. The main meal was lovely and faultless - our compliments to the chef! My hubby had steak and I had a burger. He also had cheesecake and I had sticky toffee pudding which was huge but delicious. 😋 The only issue to note is cocktails were included in the deal, but they don't make them on site - a bit strange! But we were ogre wine or beer, and we had rose wine , beer. We were very happy with the alternative. As I said Jade was lovely and is an asset to the team, she was very lovely. We will be back as it was very nice and so was the restaurant and ambience!

Dreadful food 🤮 wouldn't recommend at all!

Absolutely shocking service. Staff are rude and ignorant. My partners first time to london and she couldn't believe how uncomfortable she has been made to feel. Slow and waste of time Never will come again.

I wouldn't bother even trying to book this place! Numerous calls with no answer so wouldn't waste yiur time . Very unprofessional and wouldn't give the place the time of day!

Very poor no pink gins available or cocktails my birthday meal Steak really chewey and not very hot over priced Also felt overdressed and ppl came in with tshirts shorts and kids

I purchased a voucher for a special anniversary for my parents for Marco Pierre White’s Steakhouse in London. Unfortunately, my father contracted covid and was quite unwell so called the restaurant to let them know and try to rearrange the morning prior to the booking the next day to rearrange. Aside from this being an act of courtesy, so as to not bring covid into their restaurant, he was also too unwell to attend following further complications and explained this to the staff member. Sadly, Marco Pierre White’s Steakhouse showed no compassion, empathy or understanding of the situation and simply and rather abruptly dismissed the request to move the booking stating there was to be no amendments within 48 hours. When I contacted Virgin Experience Days, they too advised they couldn’t help as the voucher had been redeemed so washed their hands of it. Not only were my parents so disappointed to miss out on the celebration, my money is now wasted. In future, I will ensure I book experiences with companies who actually care about their customers and pick restaurants who show a bit of compassion and basic customer service.

Long long wait just to even order very bland food and ended up ill so won't be going again. Not worth the money or hype at all.

As a note: this is an honest review with NO hyperbole. We ate here on August 28th at 18.20. We were a walk-in and even though the restaurant had over a dozen tables, only 2 were filled up. You'd think it was good that during peak hours you'd get a walk in to earn some custom but the reaction from the staff was very stuck up, like we were an inconvenience. We were asked to pick a table, the waitress came over 20 minutes later to ask if we wanted drinks. Considering there were more FOH staff than tables of people this was really bad. I wanted to order a starter and a main and my partner wanted 2 starters as she couldn't eat much. We were told this was an issue as this was a "fine dining" restaurant and we HAD to order 2 courses each. We asked why this couldn't be done and we were met with nothing but "fine dining", "fine dining" - apparently fine dining means waiting 20 minutes to ask for water and being greeted by a scowl worthy of The Grinch. There was no dress code by the way - we only came to London to watch AEW All In and this was the closest restaurant to my hotel (as it's literally in the hotel) when we needed dinner the following day. People were in hoodies and I was in a GAP T-shirt. If this was a problem we'd have happily moved on but "fine dining" only became apparent once we were ordering. Another excuse was that 4 plates would congest the table...the table that could easily fit 4 people. So be aware if you order for a table of 4, one of you might not get a meal because the starter plates they chose to buy are too big. We were about to walk out when all of a sudden the waitress says "I'll see what I can do" and at the threat of losing £50 of custom (which is NOTHING to a "fine dining" restaurant) it was ok! We ordered calamari, French onion soup and mac and cheese starters followed by a roast chicken main. A nicer waitress, Jade, brought the wine we ordered, though when she offered to put the bottle in ice, that never came, so good job I'm ok with warm wine. After a while the 3 starters arrived. Calamari was ok. Nothing wrong with it but not a high standard. The Mac and cheese was advertised to come with breadcrumbs which didn't exist. The cheese topping was nice but the underneath was watery. A poor M&C. However... The French Onion Soup. This deserves it's own paragraph. I remind you - I use ZERO hyperbole in my reviews. I'm a chef. I've been to Chef's Academy. Most people learning the culinary arts do French Onion Soup in the first week. Marco, your unnamed chef you chose to represent your brand made the WORST French Onion Soup I've seen and tasted in my life time. During the lockdown I took simple ingredients from Asda, including Knorr stockpots with Marco himself endorsed on the TV, and I made classic French Onion soup far, FAR better than what this professional chef in a professional kitchen made. "Fine Dining" Again, no hyperbole, Baxters French Onion Soup was better than this soup. "Fine Dining" The soup was bland, tasted of hot water with no onion or shallot flavour mixed in so it tasted just like onion and water. Zero seasoning, the croutons tasted of the kind of bread you'd go and feed the pigeons with, barely suitable for human consumption let alone "fine dining" and there was a distinct lack of any kind of Gruyere or any other kind of cheese on top. "Fine. Dining." I couldn't do it. I couldn't finish the meal. I always thought the chicken & noodles I had at a pub in the lake district was the worst meal I had, but a hearty congrats for Marco finding a team that could really snatch defeat from the jaws of...well...more defeat. I'm actually by the character limit now. So luckily for Marco I can't say much more. Briefly: they actually forgot our main course, which almost awards them a 2 star review as it ended our suffering early. I want to add - there is a pub next door called The Castle. We went there to drown our sorrows and the staff were talkative, the beer was great and though we didn't eat, the food looked like it had more personality to it. Go there, they deserve the custom.

A solid 3 stars all round for this restaurant. The starters were average (Calamari dish). The mains were fairly good (Steak dish). The dessert was average (cheesecake dish).

Tried to book a table after redeeming a BuyaGift voucher - could never get through on the phone, just rang constantly and no one picked up. Sent various emails trying to ensure the date I wanted was available but no response. Decided to cancel and go elsewhere, which after reading the other reviews, looks like it may have been a lucky escape!! Really disappointing considering the big name tied to the restaurant - I expected much better!

A gastronomic haven that exceeded all expectations. Every dish was a work of art, and the service was warm and attentive.

We really enjoyed our dinner here. The food and drinks were wonderful. Additionally, the atmosphere was nice with top-notch service. If you do visit, be sure to leave room for the sricky toffee desert.

A well prepared and tasty steak. Staff were friendly and helpful

Calamari was very chewy but the haddock and chips were very good. Also the cheesecake and sticky toffee pudding were great.

The food was delicious, the service was fantastic - our waiter was fun, entertaining and knowledgeable. Well worth a visit and we’ll definitely be going back (buy your meal on VirginExperienceDays)

Very disappointing. Was expecting being a Marco Pierre White restaurant it would be nice surroundings, quality food and service . In every aspect this failed. Surroundings very basic, food very ordinary and service left a lot to be desired. MPW needs to have a good look at the service he is or shall we say not offering. Misleading customers.

A disaster. A confused waitress, a constant pressure to order before an apparent unspoken closing time and despite four of us sitting at the table; only 3 plates arrived and no apology or deduction given. Food was at the level of weatherspoons, but prices up there with Gordan Ramsay. Needs a senior management meeting, and soon, to sort out this poorly run restaurant bearing Marco’s name.

Myself and my partner went for a set menu the food was hot and tasty and the service was great

1 star too many. Was looking forward to a MPW restaurant, but this was beyond an ordinary Starbucks. From service to food, it was sub par. Much when you consider the price point. Shonky service borderlining rude/entitled wait staff, food orders were taken wrongly therefore sent back and more importantly, a night out ended up in disappointment. Shut this down. A restaurant in London on a Saturday night was barely 5 tables filled as we rocked up past 7pm ought to have been a sign, and it was our mistake to have continued.

Very disappointed with the service that we received, ordered steak medium rare at 12oz only to be served a 6oz steak that was medium to well done. In addition, the waiter was clumsy with his delivery of drinks and serving us still water when we ordered sparkling water. To cap it off, the cooking style of the steaks did not align with our preference when the order was repeated. I will not return. The Marco Pierre White name was not upheld.

A bit embarrassing having “foody” friends over from Australia to enjoy a good steak. Overall a poor experience. Started with the wrong water poured (ordered sparking, poured still) and mistake was met with a shrug and a bottle of sparking dumped on the table. The wine was then scattered liberally across the table and our glasses not equally filled (mine was half filled compared with my wife’s - much to her joy). The food order was a debacle - we confirmed the order as the waiter’s initial read back made no sense. Was it rare, medium rare or pure luck. Anyway three of the orders were wrong. It was corrected with a goblet of red for the dishes that were returned. Not sure the wine was the same quality that we had purchased - but nonetheless a gesture. Finally one of our group risked a coffee. Nicely delivered in a costa coffee cup. Class. Pretty much summed up our experience. Coffee shop attempt at steak house.

Very disappointed with tonight’s experience. Orders arrived incorrectly, resulting in returns to the kitchen and when they came back again they were cooked more to order but still incorrect. Basically gave up with service and food order. Black coffee arrived at the end of the dinner with more coffee on the serviette than in the cup.., basic skills outstanding. Very disappointed with MPW quality standards on this occasion. Won’t be going back.

Rude staff. Absolutely useless too. They will cancel your booking and won't rebook or refund you. Every time you call they put phone down on you.

Receive a gift for a meal. It was nice but the extras were expensive, and although the stake was nice it came with vine tomatos only. All the food was good, but not outstanding. We went for a similar priced meal a month previous and the food was better, but overall very good.. Thank you...

I made a booking over a month ago quoting a buy a gift voucher. I have since emailed a number of times to make sure they have my booking so they do not cause problems on the night but I did not receive a single response from them. Why have an email address if you’re not going to respond? I have even tried calling numerous time during open hours but no one picked up the phone. It seems like this restaurant doesn’t exist. After reading the many reviews here and elsewhere, I decided this was not a suitable and trustworthy place to organise a birthday dinner.

Booked from buy a gift as cocktails and 3 course meal disappointed since they do not do cocktails now then a since 3 course get a set menu with less choice best part cheesecake worst French onion soup

The food is really not impressive, the chicken tasted undone to me even though my partner liked it. It's part of my travel group dinner which maybe why it's not good.

Service was outstanding 👏 very clean restaurant and food was tasty. Medium rare steak was more Medium well done but would know next time to try rare. Onion rings were great.

Poor meal,Onion soup like water and tasteless. Fish and Chips Burnt . Not very Nice at all.

It was OK just OK. Was expected to be wowed. Fish and chips with mushy peas and a upgraded sirlion steak cooked medium. Steak was a little tough. Was just bulk standard dining. Miller and Carter would have done better.

Average food...small portions . Dull atmosphere. Wouldn't go again.

Infortunatley this was not the experience I was expecting.. Steak was just about okay. Cheesecake was so bad, I did not eat.

TERRIBLE. The restaurant manager is awful and has such a bad attitude towards customers. It felt like we were bothering him by being there. The place was empty and they asked us to wait for 15 min because we got there 15 min before our booking - it made absolutely no sense. We’re never coming back.

My dinner was on time and very delicious! Professionally staff ! Thank you

Horrifying customer service. Like unbelievable. Cancelling reservations without notification and refused to fix it after 30 minutes on hold on the phone.

Not great, staying at hotel, told a long wait before could dine and yet I would say restaurant was 10% full 90% empty....we r staying at hotel for next 3 weeks defo wont try again as clearly didn't want our custom

Staying at attached hotel for work. Food - Alex James burger with chips, side macaroni cheese. - Burger was very dry and lukewarm, likely been reheated or sitting in the pass for a while. Chips lukewarm also. Macaroni cheese was underseasoned. Service - Very very slow. Maybe 4 other people when I was sat down, which was then between 5 - 10 minutes before I was even given a menu. Then about a 45-55 minute wait for my food which as mentioned above was very underwhelming. Only ate it all as it was my only meal today due to work commitments; so was rather hungry 😅😕.

This restaurant was lovely & the food was delicious. Staff were very polite, friendly & paid attention to their customers. I would definitely eat here again.

Very nice restaurant. The service is good and so is the food.

We brought a BUYAGIFT VOUCHER and after reading the reviews on the restaurant we had low expectations we rang many times and couldn’t get through to redeem our voucher. That being said we went anyways with fingers crossed. We was greeted by a young waitress who couldn’t be more helpful we had a lovely seat in middle of the restaurant. And they gave us an alternative menu 3 courses every course from the first to the last was absolutely beautiful well Presented and very tasty. Didn’t have cocktails but had lovely alternative drink. Was not rushed out didn’t pay for any extras as the meal deal was enough for us and I’m a large lad. And if you did want Extras then clearly Stated on menu. Wasn’t happy with the cheese cake but really enjoyed the cheese board. Will be going back for the Hilton stay and definitely going back for the full menu highly recommend thank you for an amazing night.

Good quality food and staff were ok, but not necessarily attentive. The environment was clean and selection good. Prices were, I’d say, above average.

We had a voucher for a three course meal plus a cocktail.it was very nice but if you want chips and onion rings with your steak that is extra cost so be aware.

Not the standard I was expecting. Was charged £1 each person just to sit down.. Which was odd. The selection of food was poor, most of the main courses I would have chosen included a large supplement to pay on top of our 3 courses voucher. Service charge was also added to our voucher which I felt was cheeky, service charge should not be added but optional. I could also hear the waiting staff swearing and talking about another customer which was unprofessional. Would much rather spend the extra and go to a better quality restaurant.

So disappointed, saved up for a treat for my wife. Felt rushed throughout, my fish was burnt, felt used.

Do not bother (Angel Location)! Possibly one of the worst steak dishes I have ever had! Completely tasteless, the king prawns were not fresh or well prepared and the chips ended up being undercooked in the middle. Alarm bells should have rung when I was the only person in the restaurant at 19:30 on a Thursday. Poor quality but premium price, I suspect I would have enjoyed a Wetherspoons steak more! Would score the food lower if I could. The service was pretty slow considering I was the only person in the place. It's hard to score the atmosphere, it's nice but the lack of people and noise from the room service trolleys detract alot.

Absolutely amazing enjoyed all the food, and staff kept coming over to check that we were happy with everything

I attended the Marco Pierre White Kings Cross Islington Restaurant On the 20th of September for my prize for winning the trustee of the year award for 2021 and I had a very nice time the staff was very supportive and conscientious of my needs the building was wheelchair accessible and I am here to give a top rating of 5 / 5 as my friend and I was treated like Kings to Marco Pierre White and his Kings Cross branch I sincerely thank you for making my night very special

Went to the restaurant after pre-booking. Was told on the phone that the last orders are at 9pm. Why? So people don't eat there after 9pm. Dumbfounded. Got there at 9pm and had to wait for 10 minutes which was odd as it was almost empty with just one table of 6 being served. Then waited 10 minutes for the order to be taken after hailing the waitress. Meal, fish and chips, cheesecake, was brought in 15 minutes which was a great turnaround. Fish and chunky chips were actually quite nice although fish could have been cooked about 2 minutes longer so less soft batter layer. Mushy peas were bland and uninspiring however being hungry by 10pm being served meant eating whatever was served. The interior was very dimly lit. No idea if this is because of the energy costs or some art experiment by Marco!

We have been to a MPW steakhouse Co and liked it so much we asked friends for a voucher to attend another MPW restaurant. The difference from the second we arrived was stark. We had a £100 voucher and got a quality we would have expected from a wetherspoons. Waited 10m to be seated before then being put in a corner facing the road. The wine we ordered they then didn't have because they blamed supplier issues due to covid. They then said all they have is a cheaper bottle that wasn't even on the menu and seemed like it had been borrowed from the bar next door. We asked if they had cocktails like the website said but they said covid meant they don't do any at all any more. We then ordered burgers with bbq glaze and ketchup as a sauce on it, but only wanted one with the bbq glaze and the other without. When they arrived we asked which was which and they said they didn't know, then changing this answer to 'none come with bbq glaze because of covid' The burgers we got both had neither and for some reason had Mayonnaise on. We tried to still enjoy it as we know how good the sticky toffee pudding was from the other time we went to the MPW restraunt. When that arrived it was the same as a school dinner cake and was not even close in taste or presentation to the one we had last time. All in all we still were unable to spend the full 100 voucher and when we explained how upset we were for all the issues we had they just gave us a hot chocolate to leave with. Overall just a really upsetting experience made worse by the fact we have been looking forward to it for the last two weeks as what we expected was a treat we cannot normally afford which is why we asked for a voucher as a present. Wouldn't go back and wouldn't recommend. Surprised something with MPW name on can be able to continue when that's the level offered. Pictures are of the burger which was poor quality as well as the difference in pudding between the sticky toffee we had on first visit (London Steakhouse) and the one we got this time. (Kings cross/angel)

How dissatisfied was we! It was a gift (red letter day) booked month's in advance, took ages in be shown table,wasn't even busy! Brought the menu over, the manager said you have to choose from this menu, we ordered, cocktail each,starter each,steak each,and after meal a sweet each,whilst eating our server said to a colleague, keep an eye on those two!!!! And she looked at us, I thought what? Why would he say that! "Was it because it was a gift" perhaps he thought we'd do a runner because of the extras! ( largers) Pepper corn sauce was thick,and very salty so much so I asked for a glass of water! We got given a bottle that we had to pay for,steak was average, house fries were no better than anywhere else, sweet was apple crumble and my husband had sticky chocolate pudding both were microwaved Our bill came to £98 We asked what we were paying for? Service charge Server charge obviously we knew we had to pay for our extra drinks,and this is the best part...upgraded steaks!!!! Really. ... Avoid, over rated Rude staff

The food is absolutely brilliant, fresh produce and good quality meat. Jade was absolutely brilliant during our stay, very helpful and attentive.

Brought voucher from Wowcher didn’t read the small print as restaurant was a mile away, main came with nothing, then has to pay extra as you do, service was bad too

WOW, Very pleasantly surprised. We went to Marco Pierre White's, 'The Steakhouse Bar and Grill, Islington, (The Angel), on a Voucher, NOT expecting much, BUT, the Service was Great, the Food Excellent AND The Portions were large ! The Cheese Board was;- Two Large slabs of Cheddar AND Two slabs of Blue Cheese with plenty of Biscuits and Butter - Amazing. Thank you Marco for having the Chef's dish out such satisfyingly large portions, a credit to you and your staff, we WILL visit again. Regards, Adrian & Paula King.