Based on 1.393 opinions finded in 3 websites
Based on 1.393 opinions finded in 3 websites
Opinions
I recently had a wonderful experience at Giraffe, where I was truly impressed by the outstanding customer service provided by Ms. Archana. Her attentiveness and professionalism made the visit memorable. I enjoyed a passion fruit smoothie and a mocha, both of which were deliciously prepared. The passion fruit smoothie was refreshingly vibrant and packed with flavor, while the mocha had a rich, smooth blend that perfectly balanced coffee and chocolate. Overall, the combination of excellent service and fantastic drinks made for a delightful outing.
milan luies . 2024-11-12
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Amazing food and great customer service ❤️
Sandra Sunny . 2024-10-28
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Service was fine and friendly, however the food has made me ill for the past 24 hours.
GreenTog . 2024-10-25
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The coffee was nice and pleasant staff but the worst cooked English breakfast I have ever had. Luke warm and poor quality food.
SteveD . 2024-10-16
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Amazing customer service fantastic. Highly recommend if you're in the area, definitely try it. I always make effort to find good food 😌.
Sherpa631751 . 2024-10-14
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Good place for a quick coffee or small meal, when waiting for a train. Departure boards are visible from the seating area
Mark W . 2024-09-25
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Ordered the BBQ and Bacon toasties (with fries- it comes separately) very fast service, it says less than 7 minutes which it was. Very friendly staff and plenty of room to find a table.
Toby Skinner . 2024-09-11
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22.08.24. We stopped here for lunch after the Harry Potter event. Good!
Cristina Franco . 2024-09-09
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*unsafe for coeliacs* despite discussing allergens carefully with the staff when ordering they put croutons in my gluten free salad, if you have food allergies or intolerances you shouldn’t eat here
R S . 2024-08-06
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Food is OK. It's better than fast food, but nothing special. Smoothies are not impressive, being on par with what could be found at a supermarket. Service is quick though, which is nice. There is no atmosphere in the store. At rush hour (6.30pm) on a Saturday there was no queue and no one sat in the seats provided. A solid 3 stars. Did get free smoothies though. And a blue light discount.
Will Novick . 2024-08-03
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Clearly misguiding the customers . I had booked a table for 8pm and as soon as I reached they said they won’t be serving us. The restaurant timings mentioned is till 8:30pm. It’s a shame. I had travelled all the way to King’s Cross Giraffe and I had made the reservation in advance and they confirmed my reservation as well and when I reached there at sharp 8 I was been refused. This is misguiding and insulting for me as a customer.
Jaina Vora . 2024-07-30
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Called them to reserve a table at 7:30 they said they only take walk inn and i asked what time do they close one of the staff member said they are closed at 8 wherein on google it says 8:30 and the stupid reason the staff member gave was the weather is hot so they are closing early. I’m posting this review as soon as i was asked to leave soo you can check the review timing. Miss-guiding customers and then she said i will come back went inside and didn’t came back.
Parth Bansal . 2024-07-30
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We used to love Giraffe, creative, tasty food, well priced. This was a terrible experience and we should have left. Rude staff at till who misconstrued our order. Meat and we are vegetarian! Nice manager. Overpriced, very stressful experience. Avoid!
Amzeed . 2024-07-29
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Excellent, fast service! Friendly staff, ample seating. Our family had just flown over from Seattle to Heathrow and were waiting for a train at Kings Crossing. We needed a place for food and coffee before we boarded our train to Edinburgh, and we were more than pleasantly surprised with the quality of the kids pancakes avocado toast and americanos! A must stop for families!
Zack H . 2024-07-19
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The member of waiting staff who brought my food came and leaned over me and my laptop to take the empty dish rather than him ASKING, 'can I take your dish'. This was the one with the blond streaks I his hair. No manners, no respect for personal space, no customer service skills, no greeting when the food was brought to me and not worth the prices either.
Sam Smart . 2024-07-11
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We came twice for breakfast. The food was delicious and the coffee was great too. The Staff was friendly and nice.
Joel Lobenwein . 2024-07-07
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A handy and functional place to grab a bit to eat before travelling. Plenty of seats, indoors. I visited during Rush Hour and it was easy to find a seat. Service promised your order within 5-7 mins and indeed mine arrived within that incredibly fast time bracket. So, no stress about waiting for your food.
Robin Rimbaud-Scanner . 2024-06-29
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sausages, eggs, tomatoes, mushrooms, toast, and beans all on one plate: is a Full English breakfast the most ultimate delicious breakfast one could ever eat
Mozhgan Pour . 2024-06-12
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Chicken burger and fries tepid and dry. Had clearly been standing around. Not freshly cooked. Have had a nice meal here in the past, but standards have clearly deteriorated.
Vacation27854363052 . 2024-06-11
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Visited here for breakfast. The menu lacked what made up a dish. In my case I ordered a tostada which came with egg which if i had known I would have chosen something else. Coffee milk was boiled, it’s been twenty minutes and I’ve managed a sip of my flat white so far. I’m also still hungry so I wish I liked egg!
Dan Cotter . 2024-06-11
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One of the best Caesar salads I've eaten so far. And I always eat this salad when it's on a menu.
Denny Gutsch . 2024-06-09
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Excellent food! Very comfortable surroundings. Highly recommend the passion fruit smoothie and chicken katsu curry. Thank you Lizeth for your quick and friendly service making the whole experience very enjoyable!
Anna Tang . 2024-06-07
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I had the very delicious coconut milk latte, and enjoyed it very much. I had a large and I felt very full. The manager Lizeth recommended the drink, she was very friendly and welcoming.
Jokebed L . 2024-06-07
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Lizeth was serving us today, what a lovely lady, she recommended chicken katsu curry and a coconut milk latte, both were chef’s kiss. Service was excellent, felt welcome and at home. Definitely recommend!
Harmony LAU . 2024-06-07
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Great food. Manager was amazing
Ruth Gbao . 2024-06-07
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Lovely place for a bite to eat and drink before your train.Clean,friendly,prompt service -only had croissant and cuppa this time,but have also tried toasties before,yummy!
Debbie Creaser . 2024-06-05
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Good food, fast and kind service!
Ivanics Mátyás . 2024-06-04
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We popped in a few mornings back for early breakfast on our way home before train to Scotland. Got to be honest, I had low expectations with it being in a railway station but was pleasantly surprised by the welcome from a very nice lady who took our orders and brought some great croissants and coffee very quickly. All in all a great surprising experience and one I'll repeat in the future!
ScottinSingapore . 2024-06-03
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The food was hands down the worst thing about this place. Ordered he breakfast and the eggs were solid and it was all rock hard, the sausage, bacon. Could have broken your tooth. Wouldn't go again. Service was good though and very polite.
Daniel Bland . 2024-05-30
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Not really enthusiastic with this small food restaurant. Old and greasy tables, smooth machiis broken since 2 days and they don't offer, no toothpicks, no toilets. It's good to sit for 10-15 minutes and take a coffee or something small to eat.
Georgi Yankov . 2024-05-23
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Loveliest staff and so so helpful, especially the lady who helped me today, really appreciated it!
Amy Jo Kearton. . 2024-05-23
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Nice one! We ordered fries, coffees, egg sandwiches and juices for a quick catch up with friends. WC isn't inside the cafe.
Sahar I. Khan . 2024-04-22
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Stopped by for a Full English Breakfast & was very impressed! Full is certainly the word, service was very prompt and food very tasty!
Jessie Shedden . 2024-04-16
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I go every time in King's Cross, good and very fast food, awesome service.
Matthew Mcgurk . 2024-04-11
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Given the location and alternative options in the station, this place offers some great value breakfast and lunch options. There’s a small amount of seating inside which provides a nice escape from the crowds and it didn’t feel like a rushed experience. The sausage bap may appear basic at first but was actually very tasty with a full range of sauces available, and the Mexican breakfast is a good size and presented well. There’s no toilets inside but everywhere was clean and I’ll certainly be returning for a more relaxing bite when next waiting for a train.
Steve Bintley . 2024-04-03
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I just had the misfortune of eating an English breakfast here. This is the worst English breakfast I have ever experienced and I am nearly 64. The bacon was fatty, the sausages were cheap and nasty, the scrambled egg was rubber and the has browns were greasy. How is that even possible when air fryers are so readily available. Only the beans were acceptable and they were an extra. Do not eat here.
Steward Davies . 2024-03-29
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I had a very disappointing experience earlier this week here. My daughter and I had gone for breakfast. She ordered a chicken and cheese toastie- which stuck to its name - they promised a chicken and cheese toastie and that’s what she got - some chicken and a few slices of cheese that were grilled - but nothing whatsoever to talk of taste. My breakfast was even more disappointing - while it was basic scrambled eggs and toast, it was obvious that whoever was either preparing the dish or putting it together just couldn’t be bothered - the eggs were bad and hadn’t even been seasoned. The toast was cold and overall the entire dish was so disappointing. I will definitely advise against going here - at least if you expect taste to be part of the deal.
Pallavi Kumar . 2024-03-17
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Just popped in before my train home. I had an almond croissant and a cappuccino. I thought everything was great. Staff were lovely and the environment was very zen 😀 I agree with other reviews that mention paper cups and would prefer crockery but overall a very good experience
Diane Jones . 2024-03-11
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Handy place to get all day breakfast, however Tea came with milk already in the tea, whereas I would have preferred to put my own quantity in
Frank Kerr . 2024-02-13
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Spent nearly 20£ for 2 bottled drinks, chips and whatever that mess they advertise as chicken katsu curry. Using "katsu" in the name of that mess would make you think it'll be japanese-style curry but noooo - it was a sickly sweet, unidentifiable mix of whatever left-over "curry" sauces they have lying around.
Inday Che . 2024-02-03
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Quick efficient service. Just what is needed while waiting for train
Mary Starbuck . 2024-01-30
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Just had burger and fries for 2 of us and they were fab. Didn't realise the burger had sauce on the salad but that wasn't a problem and was rectified quickly. Fast service, attentive staff, excellent food. Will definitely eat here next time we're passing through.
John Fellows . 2024-01-23
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Fast, friendly service and a lovely sausage & bacon bap with onion rings and coffee.
Simon Heath . 2024-01-21
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This cafe is ideal if you're waiting for a train; just grab a coffee. However, the food is quite basic and on the expensive side.
Georgy Golovanov . 2024-01-21
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Ich hatte ein full english breakfast, leider ohne den black pudding aber es war trotzdem sehr lecker. Der ganze Spaß kostet auch nur 8,50£ mit student discount.
Marius . 2024-01-19
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Called for Breakfast today Tasty but cold . So spoilt my enjoyment
Jacqueline Nuttall . 2024-01-16
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I enjoyed my recent visit, nice clean, and a great attentive service by the staff team, who I thought are exceptional for just another cold Thursday morning in January. Yes, will pop back, yes I will recommend
Bruce Thomson . 2024-01-14
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Good for a place to eat in the station. Service was pretty good too and they coped well with the continual stream of people. A nice start to a long day on the trains.
Jamie The Business Bear . 2024-01-13
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Great place to wait for your train, people watch and keep the departures board in full view. The staff here are efficient even under pressure and take care to provide a good service.
David Tapper . 2024-01-10
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Amazing big almond croissants! And lovely coffee. Friendly service.
Ashleigh . 2024-01-07
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Bought a boxed meal for the train to Leeds, only to find mold on the egg and underneath. Sickening.
Edith O'Brien . 2024-01-02
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Het restaurant biedt een goed ontbijt tegen een betaalbare prijs. De ervaring is makkelijk en toegankelijk, waardoor het een goede keuze is voor een budgetvriendelijke start van de dag.
Alianthe C . 2023-12-12
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Very tasty, but little bit expensive.
Daten Schutz . 2023-12-09
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İ’m from Turkey and i like it. So good
Furkan Taşkın . 2023-12-08
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Very small portion for the price, only about 1 tbsp on chilli and the rest was rice. Tortilla chips were stale and soft.
Bethan Lucy Aspland . 2023-12-07
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Visted here this morning ordered a full English breakfast and i can honestly say it is the worst ive had beans and mushrooms were cold bacon undercooked and the sausage was tuff and burnt very disappointed considering i vist here regular when travelling i will not eat here again dont even deserve a 1 star
Janine B . 2023-12-06
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Full English Breakfast- cold! 2nd Full English breakfast- warm and cold eggs, toast that looks like bread, cold mushrooms mmmmm how delightful! Never again
Lisa Schorah . 2023-12-02
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Best tuna melt ive ever had in my life 🤩, very friendly staff.
Mohammed Aljarbou . 2023-12-02
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Great place to get something to eat or just a coffee. I had a chicken BBQ burger, it was really good and for £12 it is much cheaper than most other places. Great value
Paul Harrison . 2023-11-29
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Nice place and good food in Kings Cross station
Mick Latter . 2023-11-22
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Amazing Chicken Rodeo burger served by Greg! Friendly environment for a quick stop. Will be back!
Nicko richards . 2023-11-18
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40 minute wait for drinks in an empty restaurant. Staff just wondering around. Staff had forgotten
Helen Paterson . 2023-11-13
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Had food in here my food was not like the picture also lacking margarine and food was slightly cold couldn’t eat it all
Doreen Woodman . 2023-11-12
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Please avoid this place at any cost The food was awful !!!
Adil Q . 2023-11-11
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Very fast and nice English breakfast, friendly staff and great dining environment. It is located in the train station second floor, plenty of space! They have vegan options and the smoothie tastes nice. My meal cost £15 for one smoothie and one full English breakfast!
Xingyi Zhang . 2023-11-05
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English breakfast is good and was served very fast. I didn't like that coffee comes in disposable cups which are too hot to hold, instead of mugs. Less waste, more planet, please! :)
Dominique Silva . 2023-11-02
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The English breakfast was delicious and very filling. I actually went back the next morning to eat it again. Giraffe STOP is great for a nice breakfast in lovely surroundings. I'll definitely return the next time I'm in London.
Cathrin Langner . 2023-10-28
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Not bad for a quick food or drink stop whilst travelling
Mike Jannetta ( ) . 2023-10-27
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Much shorter queue than the place next door and yet they serve the same stuff... Decent cup of Yorkshire tea plus nice pastries. Speedy service - my order got to my table before I did!
Simon Lancaster-Brown . 2023-10-26
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The burgers are really amazing! They are friendly people and it's just a cute and calm little place to eat.
Edwin Moes . 2023-10-18
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Whilst waiting for connecting trains, this was a little piece of heaven - staff were friendly and polite....
Iain Wiseman . 2023-10-13
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Staff is very friendly.The food is fast and is amazing.I like this restaurant and I coming back.Hanifa she is so good
Mile Zsuzsa . 2023-10-05
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Katsu was super good. Served within few mins of order placed and the ambience was very nice.
Renuka Balaraman . 2023-09-30
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Regularly eat here after a work call to London. Speedy service and great food!
Harry Hare . 2023-09-28
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Thank you Suzanne, for your great customer services. Lovely place for breakfast! Thank you
Jinesh Dattani . 2023-09-27
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Have been to this restaurant chain before but this branch was awful. Food was well below standard. Definitely won’t be going back. My friend left half of her cooked breakfast as it was that bad!
Mary Mckeague . 2023-09-19
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Maybe my expectations are irrelevant these days, but paying 6 pounds for a small cheese toast is pretty sad.
Sunny Simantov . 2023-09-19
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I visited for an evening snack, the food was good and the service was amazing. Must recommend
Deepak Ray . 2023-09-18
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Very friendly and delicious food! We were two times here and it was great. We can recommand this restaurant! 👍🏻
Lara Früchtnicht . 2023-09-15
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It was an unexpected lovely service. Susa (hopefully I spelt it right) was the highlight of the visit, very supportive, friendly, and would make a good host, as she assisted my mother in picking out what to eat and reccomeding us some very tasty smoothies (very good shout, with the current heat wave) Thanks Susa
Ishola Somuyiwa . 2023-09-08
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Very good food and service the place to be
グイター . 2023-09-01
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Loved this Giraffe so much,it’s a little different to other Giraffe branches as it doesn’t have a full menu and you go up to order instead of a person coming to you to take you’re order and you also get the bill first(I like paying the bill first as it takes the thought of waiting to pay the bill away).The service was great,food came incredibly quickly.Staff were friendly.Also the food was delicious as well,my nachos(the only gluten free option avalible at this location,fortunately I love nachos)were presented well,great portion sizes and tasted divine!The decor is great as well,the toilets are round the corner
googleuser 1 . 2023-09-01
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Really, really fast service and the food was delicious. Staff are friendly and helpful.
Jo . 2023-08-24
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Excellent service and food. Had a great breakfast
Neil “hdultra.will.travel” . 2023-08-23
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Lovely smoothie and quick service!
Thushita MKS . 2023-08-21
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We had a very nice tosti here after we came to London with the Eurostar and wanted to eat some lunch.
cindy . 2023-08-16
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Convenient for the railway station.
David Lloyd . 2023-08-15
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Haizam was brilliant and all the staff was super friendly. The smoothie was perfect and food on point. Thank you liz for the excellent service.
Fayas Ck . 2023-08-12
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Good service 👍🏾 Liz is the best in the house 🤩
Maximino Madzimoyeh . 2023-08-11
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Well looked after before catching my train!
Howard G . 2023-08-10
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The food was amazing and very tasteful!
Anastasia Kyriakou . 2023-08-09
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Food was brilliant but no menus and couldn't make an informed decision about what to eat. Trying to read the rotating menu was frustrating! However when we got some food it was really nice. Staff were good but rushed off their feet and ordering made more difficult with nobody knowing what to order. They were doing their best.
Beryl Hatton . 2023-08-09
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Came here before my train! Lovely staff and nice seating area I had the mango passion fruit smoothie and some breakfast! Thank you
Alice Reid . 2023-08-06
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Susan the server was great. The smoothies were lovely
Susanna Fleming . 2023-08-06
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First time being here and was amazing Food tasted so good. Would highly recommend. And return when coming back to London
Amy Hunt . 2023-08-04
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Wonderful smoothie and Susan was wonderful ! Would come again.
Benjamin Caldwell . 2023-08-04
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There's no better place to grab a bite whilst you wait for your train. The food is excellent and the customer service is even better. Susan our server was really great. Great place!
K C . 2023-08-04
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Had a quick dinner here after arriving. The staff was friendly and the food was delicious.
Heather Salvucci . 2023-08-02
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Very fast and friendly. Basic food but good.
Steven Spearman . 2023-07-30
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Lovely customer service, really friendly staff. Was served by Niefa who was super helpful
esma kab . 2023-07-28
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169 Opinions
The staff now are very officious. The manner by which we were ejected was offensive. We used to love this pub but the current staff were offended when we “were not standing” to show our willingness to leave even after us explaining we were waiting one of our party to return from the toilet. An otherwise charming venue spoilt by staff who were unnecessarily rude. We won’t return there anytime soon.
105 Opinions
What a great place to come across. A local pub, in a quiet residential location, with the such good food, great service and great atmosphere. The live music is terrific, it’s not so loud that you can’t hear or talk, we enjoyed it all. In fact we went twice and it was just as good the second time.
416 Opinions
We had the chicken wings, which had a delicious bbq sauce, nachos,, chicken Bbq burger and the fish burger. Service was great and ambiance was perfect
167 Opinions
I loved the chicken noodles, super tasty and delicious. The atmosphere was cosy, and the attendant was very friendly and attentive.