Based on 1.169 opinions finded in 3 websites
Based on 1.169 opinions finded in 3 websites
Opinions
Food was tasty - good sized portions. Plates could have been warmer to keep the food hot. Full price roast is on the pricey side compared to other places nearby. Would come back
Lydia . 2024-11-10
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Fantastic to see Kelsey House back open, we missed you. Really happy that the smell of grease has gone, great work. Lovely tasty roast, on the expensive side for the portion of meat received as well as the other options and price points for similar roasts on the High Street, however will be back as the flavours were great, also one of the best sticky toffee pubs I’ve ever had!!
Charlotte Green . 2024-11-10
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We did wait some time between our drinks order to ordering food (10-15 mins). Food ( burgers ) were tasty & fresh. With under 50% of the venue full, it was exceptionally noisy. There’s no sound dampeners to subdue the noise. I appreciate you are dog friendly, but not everyone is. Possibly consider a dedicated are for dogs & owners. In a dedicated part? I really do not want a dog sat next to my table when I eating. We’d love to come back if some of the teething issue were sorted. Thanks
Matthew Davis . 2024-11-10
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So happy Kelsey House is back. One of the best places for food and drink in Beckenham. Perfect for a quick drink or a meal. Great staff and the food is excellent.
Oliver Long . 2024-11-10
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We had a FAB Sunday roast, really enjoyed it and service was great! Thank you!
jo szpunar . 2024-11-05
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We had a fabulous Sunday roast. It was the weekend of the “soft opening” so food was 50% off - great food at a great price.
Alida Young . 2024-11-04
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Great staff, lovely food and brilliant for it to be back again in Beckenham! Will be there again very soon!
David Walkley . 2024-11-03
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Great service from Henry! Lovely atmosphere.
Matthew Snellin . 2024-11-02
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Cool vibe, homemade roast on a Sunday, also daily menu full of delicious options, great cocktail menu along with extensive range of gin/whisky/rum. Plenty of choice on beer and Ales, also many wines & champagne to choose from. Friendly staff and great clientèle. Must visit if in the area
Alfie Fitzgerald . 2024-05-23
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Turned up and it was closed! No email or warning but had my table reservation confirmated
Katie D . 2023-11-19
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The food was good. Although there was a deliberate delay by the bar staff causing us to miss out on the cocktails happy hour. Otherwise it was a good evening.
Tomie “Jah-Roi-girly” David . 2023-11-05
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We all had a great night out! Such an underrated venue in Beckenham. Food was lovely and there is a wide variety of cocktails and alcohol available. Jack and his team are all really friendly and attentive. Always worth a visit!
Philippa Torbett . 2023-10-29
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Service from Sheree was really kind and helpful.
Svenja Powell . 2023-10-24
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Friendly relaxed, kind of bar easy to spend an evening there. Music a little loud. But that suits some people!
Lou Cooper . 2023-10-23
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Had a lovely afternoon withe great service and delicious food Thank you
Ann Connor . 2023-10-22
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Service was lovely. Door staff not so much - very odd behavior from them, my friends and I are 30, bought a bottle of wine at 11.40 then got told we had to be out in ten minutes. My husband was in the toilet and they wouldn’t even let me wait for him. I’d understand if it were busy and full of people drinking but there was maybe 4 separate groups and it felt like the ‘bouncers’ needed something to do bless x
Holly G . 2023-10-13
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Assistant manager shouted at my friend after we complained our drinks took half an hour to arrive, bar staff all very stroppy we didn’t feel welcomed. Celebrating our friends birthday and put a bad vibe on the event
karlie m . 2023-10-13
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We went for a sort time on a works drinks with the sharing platter. Food was hot and tasty and bar staff were very helpful.
Lawrence Reeve . 2023-10-08
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I would definitely recommend parties at Kelsey house. We had great food and drinks for my friends surprise party. Thank you to all the staff at Kelsey house.
Sarah . 2023-09-24
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Our anniversary dinner was great! We loved the Korean bbq wings and special of the day bruschettas for starters and our burgers! Our desert was lovely as well 😁 The cocktails are always amazing and refreshing, the staff are very friendly and the atmosphere chill and relaxing. We can’t wait to try their brunch menu!
Chara Kyriakaki . 2023-09-10
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Noisy, very noisy. Ordered smoked salmon and cream cheese begal. Arrived with no cream cheese. Poor quality considering it was a tenner.
Ian Muir . 2023-09-05
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Nice place on the high street. We just had a couple of pints but the service was good.
Dylan . 2023-09-01
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Booked a few tables for around 50 people for my son’s 21st and had a great time! The staff couldn’t do enough for us and would totally recommend it!
Anya Sayadian . 2023-08-27
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Absolutely fantastic! One of the best burger joints in Beckenham!
Dom J. Zhiukas . 2023-08-27
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Amber & Isabella gave impeccable service. Well done to them! ❤️
No Chromosome Gamers . 2023-08-27
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Lovely food and service. Staff were very obliging.
aubrey turner . 2023-08-17
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Really nice staff, good food great atmosphere and lots of space.
Bartosz Kontek . 2023-08-12
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Food is plentiful, but very spicy. Excellent service
Walnice Hossein Fontes . 2023-08-08
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Great burgers, good service, decent portions. Tends to be more of a bar atmosphere on a Friday/Saturday night.
P . 2023-08-04
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What made the afternoon extra special for my friend’s birthday bottomless brunch was the genuine, friendly and attentive service by Coco. She was great, and made my friend’s birthday so much more enjoyable! Thanks for the lovely customer service Coco!
Liana Sanz . 2023-07-29
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Nice drinks and food selection. Chilled atmosphere and attentive staff
Kent RC Warehouse . 2023-07-26
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James was so good to us. The ambience is too good. We had a great time. I loved their staff and ambience of the place. All in all . Its a must visit place if you are in and around Beckenham. Cheers to James for making us feel home.
Mahesh C . 2023-07-16
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We celebrated my Husband’s 40th Birthday at Kelsey House and had a fantastic evening. I want to say a BIG thank you to Jack, James and all the team for being so helpful and attentive. You made the night run smoothly and made it a stress free process in organising everything; from my initial contact with you, to discussing the food and drink options, to checking in with me throughout the evening. All my guests had a great time and commented on how lovely the food was. Thank you for reminding me about the cake too ☺️ I also want to mention the DJ, he was brilliant and we loved the music he was playing. I would definitely recommend Kelsey House as a great location for a get together with friends and family.
Katherine . 2023-07-14
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Great place to catch up with friends and enjoy lovely cocktails and food. Was a bit quiet when we went in but we still had fun!
Laura Thomson . 2023-07-08
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Kelsey House has always been very accommodating; welcoming me with welcome arms after a long day at work. Service is exceptional especially Jack with his great beer knowledge! Would highly recommend!
Greta Kosakovskyte . 2023-07-05
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Jack and his team, made our visit to the Kelsey House an all round enjoyable experience. It is definitely a nicer and more relaxed vibe in there now, which was perfect for a lively date night meal with my wife. Thanks Jack!
Luke Richards . 2023-07-03
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Sherri is the best! We only come here for Sherri
Kiri Content . 2023-06-27
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Isabella and Isabel provided perfect service, were attentive, listened to dietary requirements and were available throughout the bottomless brunch.
Louise Terry . 2023-06-26
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Have been coming to Kelsey House Bar & Kitchen since it opened and it is absolutely brilliant. Everyone who works here is so friendly and helpful. The drinks are great - tasty cocktails in particular- with a good happy hour. Stylish inside and outside seating, lively music. Really tasty food too - such a fun spot in Beckenham!
Hannah Sierp . 2023-06-25
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Absolutely lovely stuff, such a nice atmosphere would 100% recommend for a nice night out with friends. Amazing food and service!!!
KIᗴᖇᗩᑎ ᗯᖇIᘜᕼT . 2023-06-20
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Have visited Kelsey house a few times and Colleen always sticks out as such a great employee. She’s attentive and makes sure everyone is satisfied with the service. She makes the experience perfect and I can’t fault her in her work.
Grace clift . 2023-06-08
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Had some amazing food and drink, with great service fitting us in
Callum Day . 2023-06-06
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Excellent steak, great drink selection! I must recommend the marmite loaded chips too! Epic! Awesome, friendly staff too!
Mark Dowling . 2023-06-06
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Great food, lovely drinks, great customer service from bar staff
Connor McCormack . 2023-06-06
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Great staff, great service, great food. Kelsey house do a great brunch and are always so welcoming to groups. We had a lovely time celebrating a baby shower, and the team were very accommodating and friendly towards us all!
gmearsbullen . 2023-06-05
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We had a great time at Kelsey House for my birthday celebrations. The staff were lovely and friendly and the food was great - good vibes all round!!! Value for money and fantastic atmosphere. Love & light xx
Blue Monkey Productions . 2023-06-04
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Great service. Amber was amazing, I would recommend to anyone for an evening out!
Ty Cochrane . 2023-06-01
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Amber was great in making sure we got everything we needed
Paul Bugler . 2023-06-01
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Lovely place for lunch with kids. Koftas and Fries with pulled pork were particularly good. Service was outstanding. Amber was super patient and helpful.
Oli Forster . 2023-06-01
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Great experience and service from our lovely waitress Amber who made us feel very welcome and thought of us the whole way through.
Ags Syndicate . 2023-06-01
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Great service by friendly staff
Andrew Clarke . 2023-05-29
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A bar, it's ok , good selection of drinks, looks quite nice, lots of tables good for groups
X Xx (TCPR) . 2023-05-23
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Best burger in town and good service. Elvis and Kelsey burgers are a must.
Radames Delgado . 2023-05-21
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The decor is cool and the staff are nice. BUT, It’s outrageously over priced. A pint and packet of crisps is £8. And get this, I ordered AT THE BAR the Peruvian char grilled chicken skewers on flat bread, £16.50 stated on the menu(over priced) , they then ADD A SERVICE CHARGE on top of that, but you don’t get any service! I admire the audacity 😂
Ben Wright . 2023-05-20
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Excellent staff; good-looking pub; decent range of beers
wallesboys . 2023-05-02
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Such poor service asked for a gin and tonic was served a double without my knowledge and charged more than advertised rate. Apparently my fault for not specifying single as double is their default. Told I’m responsible for my alcohol consumption. Sure this breaches licensing laws. Argued rather than understand customers point of view. Good luck in future as local homeowners will not be going back and will advise all our friends.
Darren F . 2023-04-28
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Awful the staff are rude and miserable We paid for bottomless brunch and was allowed three drinks and was basically told to leave I will be taking this further
Wendy Sharp . 2023-04-24
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Lovely vibe, great cocktails (a vote in favour of their Zombie) and super friendly staff. Slightly rowdy hen do killed the vibe a bit, but you can't have it all. Will definitely be back.
Christopher Butchart . 2023-04-22
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Great atmosphere, lovely food. Perfect place to meet friends for an early dinner.
Julie Green . 2023-04-21
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I went with a group of friends for drinks. It was quiet on a Tuesday night, but that was fine - we could talk without having to shout! The staff were all excellent - attentive and helpful. We had a good time so I was sorry to see there have been poor reviews recently.
judi_coven . 2023-04-20
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Lovely staff, very attentive and small puppy was welcomed which was amazing!
J FL . 2023-04-17
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Amazing bottomless brunch as always! It’s not our first and definitely won’t be our last! The staff are very friendly, attentive and keep your glasses topped up at all times. Food is very nice too! Kelsey house is one of our go to brunches. We never have any complaints and we know we will always have a fab time!
wendyjoes1 . 2023-04-11
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It's a nice place however the music was sooo loud, all the time. I mean seriously loud at 8pm Couldn't hear yourself think. Literally shouting to one another's ears and still it was hard to comprehend what the other person was saying. DJ blames the poor speaker system. Group of 15 of us literally left because of the volume.
Thomas Rowland . 2023-04-09
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My group really enjoyed the atmosphere. Really great place for cocktails, food and music
K M . 2023-04-08
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Had a fantastic time here on Sunday with a few of my closest friends celebrating my divorce!! I wore a T Shirt which said “Fill My Glass, I Just Divorced That Ass” and Sheree and Isabelle took heed! They were brilliant and kept our glasses full the entire time so big thanks to them both! Food was great too! We all had such a brilliant time and our thanks go again to everyone there!
Jeyda Forrest . 2023-04-05
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The food is not great and a few things we ordered weren’t even available
Carol Reyes . 2023-04-01
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Me and my partner went for Lunch. Never been before and were greeted with a smile and made to feel so welcome. The staff were so accommodating aand friendly, and the food was AMAZING. Why are Katsu Fries not a thing in more places!? Will definitely be coming back!
Jennifer Sayaka Wilson . 2023-03-27
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My group and I had a fantastic time from the moment we entered. Jack was very attentive the whole way through. We couldn’t have asked for someone better to serve us. The drinks and food were great and I would happy come back here. With it being a week day I wasn’t sure what to expect, but I feel more people should come here if they have a day off in the week. Thank you again Jack and Kelsey House!
Ben McNichol . 2023-03-23
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Very tasty House Burger, good size too. Couldn’t fault anything about the service either. Very helpful and attentive staff! Very impressed and would recommend!
Billy Taylor . 2023-03-23
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came here with our mum and for my first Mother’s Day. Ordered soon after arriving all together. Food took almost an hour to come and everyone got their food other than me. My Caesar salad took an additional 15 mins by which time everyone had finished eating their food and I was told there was a delay as a lot of orders went to the kitchen when ours did. I’m still confused as to why a plain cedar salad took over an hour to come and burgers etc came to our table fine.. the manager kept avoiding eye contact with me and only apologised once the food was brought over. No offer to remove from the bill just an offer of a free drink. Really disappointed after we chose to come here for a special day
Amelia Reynolds . 2023-03-19
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My daughters took me for Mother’s Day brunch. If it wasn’t for one lovely waitress, the whole thing would have been a disaster. Our food order was not put through properly - one dish arrived 40 minutes before the rest. The person who appeared to be in charge not only ignored our situation but also ignored my daughter when she tried to ask for help. Disgusting! Such a disappointment when my girls had gone to so much trouble for me. Apart from one staff member, service was dreadful and inexcusable.
T4086KTcharlottec . 2023-03-19
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Good selection of beers on tap (pleased to see Lucky Saint there as an alc free option), with nice atmosphere and surprising amount of space + booths. Staff also really nice, they dealt with a rude/loud table at brunch swiftly so they didn’t ruin everyone else’s time 👌
Andrew Swain . 2023-03-13
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I had such a great experience with my friends here... Great food good value for money and absolutely amazing service by our waitress I would definitely go again... only thing was it was very loud with some birthday party but definitely a nice vibe... there was good selection of cocktails and the waitress ensured our glasses were always refilled
Jalps . 2023-03-12
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The food was absolutely awful and the manager was extremely condescending and unhelpful. Definitely won’t be returning.
F A . 2023-03-02
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The bottomless brunch they don't tell you which drinks are not included so you end up paying more, very misleading
906kalinag . 2023-02-19
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Fab night out, food was good, staff did not mind our ramshackle group arriving in dribs and drabs half getting food half not. We stayed right up till closing and they were very nice with reminding us of last orders etc
Fii Cramer . 2023-02-17
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The staff was very friendly and attentive. The food was very good and decent priced for the location. A good place to have dinner with friends and family.
IONUT MOISEI . 2023-02-14
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Decent bar, with decent bar type food (burgers etc). They don't do a sunday roast anymore.
Ross Breadmore . 2023-01-30
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If I could give low then 1 star I would, Don't waste your money the service and staff are rubbish
John Marsh . 2023-01-30
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Had my 50th birthday celebration drinks and party food. Food was lovely, great atmosphere and really good service! All my friends really enjoy it! The music was really good too. Thank you to the team and the manager; great gesture to offer free birthday shots! Highly recommend it for any kind of celebration or night out. Fatma
fatma aydogdu . 2023-01-29
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Great to have something funky around town. Food was great, beer too and the service was top notch...drinks running low.... straight over to offer another...we definately be back!
Paul Myers . 2023-01-22
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Staff were attentive. Food was gorgeous.
M “Honestyisbest” Jay . 2023-01-15
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We had a few drinks here on News years eve day time before heading elsewhere for lunch but then randomly decided to come back for their New Years Eve party that night and had a great time :) The tunes played by the DJ were fun and old school which is what we love, so we were able to dance the night away into the new year :)
Jemma Dickson . 2023-01-13
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The service from the waiters was superb . Atmosphere was great and good food portions
Tony Frangou . 2023-01-13
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Don't go to this place the staff have poor customer services they don't care about their regular customer's We are a local business and have been going there since they opened about eight years ago. We will never go there again
johnchristopherm2015 . 2022-12-28
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Despite being quiet, terribly poor service by rude ill mannered staff. Do these people not understand hospitality is part of the service industry, emphasis on service! Not lack of! The young gentleman who is the self claimed manager perhaps needs to rethink his career options.
colinJ5561MQ . 2022-12-27
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Great service but music too loud!
F MM . 2022-12-26
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Lovely team and great service. Witnessed another customer being incredibly rude and aggressive as his friend had been refused service due to being really awful to a member of staff. They handled with absolute grace! As someone who works in this industry it is quite frankly not what we are paid for - there is just no need for it, especially at Christmas!! This isn’t our first time here but certainly won’t be our last, our favourite local!
Bec . 2022-12-23
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Great service and friendly staff!
Jerry Stovall . 2022-12-19
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Missed having the Sunday roast dinner but food was great overall. Service was exceptional and kind through and through.
Robert Kasoma . 2022-12-18
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Work Christmas do and the service was warm and welcoming, food was great and wine reasonably priced. Would recommend!!
Lauren Beesley . 2022-12-17
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I booked to take our team to Kelsey House bar & Kitchen for our Christmas social. We had the Christmas Buffet menu and it was delicious. I rate the whole experience from booking, ordering, service and food a 5 star. The waitresses were brilliant and friendly and the Christmas buffet menu was a great experience as each person could take what they wanted and every single main and side we chose was really nice. We all enjoyed it very much and we even got crackers on our table to start our social off with a great feel to it. Thank you very much to the whole team at Kelsey House Bar & Kitchen. Merry Christmas
Kirstyn Oliver . 2022-12-15
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Booked a work Christmas do and it was amazing, the music and DJ was fantastic as was the pre ordered buffet food and the drinks flowed nicely. From booking it to organising a prosecco arrival and sorting food options and payment it went so well and highly recommended and it will certainly be a venue for many more occasions. Huge thank you to Beth for all the organising and all the team on the night, lovely friendly staff and from myself and the MBU team celebrating huge thank you.
tracey curnick . 2022-12-14
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Very slow with large groups, although food was pre ordered.
Cara Allwood . 2022-12-12
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I’ve been going to Kelsey House for five years and have never had a bad experience. Staff are always polite, can’t do enough for you and the food is always top notch!
Jenna Lomax . 2022-12-11
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Sheree was amazing! Shared her recommendations and just really made our whole experience wonderful!
Hayley Dawson . 2022-12-11
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Lovely food, cocktails and staff!
Rosie Frewer . 2022-12-10
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Grate atmosphere good food and bar staff are the best
Dick Everett . 2022-12-10
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Excellent food/drinks, good vibes and friendly staff.
John Calafati . 2022-12-07
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Music way too loud. Service too slow food was awful. And they tried to overcharge us. All 6 of us agreed. Wouldn't go back. Clientile too boisterous.
Amanda Stacey . 2022-12-04
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1107 Opinions
Great service and food. The portion size was so massive that we had to take away our mains. Please don't take that as a negative as it represents such value for money for amazing food that is served American size in the truest sense. Must visit for fans of American bbq.
170 Opinions
Honestly this place used to be better... I'm led to believe they've changed staff...and it shows..
1008 Opinions
I have dined here before and the food was nice but after visiting the restaurant recently it was very disappointing. The service was not really up to scratch and long waiting time in between courses plus a mix up with the one of the orders. The food was below par and not very enjoyable at all. Not sure I will be going back