Kfc in Shropshire

Lovely lunch and service, ladies toilets could do with a clean though guys 🙂

Staff nowhere to be seen when I tried to order nobody came, I could hear them laughing and swearing and still nobody took my order. Do not recommend coming here as order was wrong cold and missing food. Rude customer service

Sam was wonderful and very helpful

Poor quality staff. Handed out 10 ketchup when asked for 1, then threw the other 9 away. Burgers weren't good either

caitlin was very good help and gave me very good table service

Very helpful and efficient, staff keen to help and everywhere spotless

Friendly staff Just annoying u cant order at front tilk but as an overall good food quick service

Freshly cooked, very warm, chicken was very tender. So recommend for people looking to get something quick but filling to eat!

caitlin was excellent, greeted me when i walked in with a happy smile. she brought everything to the table and helped me with anything i needed. she is a true asset to the team well done kfc

Riley was amazing made my time so much better

Riley showed great customer care

Riley was great such amazing service

Riley was amazing all service was great food came quick. Very good experience

Very quick service and happily assisted :)

Cleanest, friendliest, nicest kfc in the shire

Never have any problems, staff always polite

Nice quick service with finger lickin good food

Helpful, froendly and polite staff, great chicken, nice and quick.

Caitlin was so helpful and lovely when I went into kfc in Shrewsbury

Caitlin was a pleasure to have serving us at our time at KFC she was polite kind and fast paced which made the whole experience amazing. Great member of the team!

How many time can you get orders wrong? It’s getting to the point where I need to sit in the drive-thru and check everything before driving off.

Would not take order at counter

Kirstys customer service was amazing thankyou!

Good vibes good selection on music

Had a lovely experience today, service was quick and the food was brought to the table nice and hot , staff were really friendly

Ordered on the app and checked in when I parked up. Had to wait a bit for the food to be ready, but it was freshly made; the burger was well put together; the chicken piece was juicy and hot. Staff were all really friendly and helpful. Tables were cleaned and the toilets were spotless.

Nice food highly recommend it!!

Delicious food and quick service

Great service from Kirsty. Very polite and always has a smile on her face, any questions I had she helped me Such a credit to the store

Caitlin was friendly and greeted us with a smile. She was very helpful. The food was quick, hot and tasteful.

Shrewsbury kfc is by far the best kfc in Shropshire

Drive thru, 20 minutes wait for a burger...hardly a drive thru!

Great KFC. Fast polite service . Clean environment.

Caitlin was very helpful and friendly and looked after us throughout our visit

Very well cleaned very nice staff and great food everything went well I'm glad I came

Good experience overall, quick service while waiting for appointment

Very clean and friendly service. Food nice and hot

amazing food! staff jessie g was amazing and super helpful- she got all the food delivered super fast and it was all very hot too! defo recommend this kfc ! 😃

Kfc staff all stood around one area chatting and laughing when the seating area is dirty rubbish everywhere and long wait for food when I got it it was stone cold and very greasy and the servers were very unfriendly to me when I ask for my order after 25 minutes

Thoroughly enjoyed our meal today. Delivered to the table promptly and politely. Very tasty 👍

Excellent food and service as always

Had a fantastic experience at KFC! The food was fresh, hot, and absolutely delicious. The restaurant was clean and well-maintained, making for a comfortable dining experience. A special shoutout to Kirsty, who went above and beyond with her friendly and efficient service. She was welcoming, attentive, and made sure everything was perfect. It’s rare to find such great customer service, and she truly made our visit even better. Will definitely be coming back—highly recommend this KFC!

Kirsty was very friendly and professional and great service

Thank you very much for my food

Great food and great service keep uk the good work guys 👍 Always good visit every time 👌

kirsty is a credit to the store! amazing service from her :)

Food is great, typically fast, sometimes staff can be really helpful with our kids who have additional needs.

Ollie was a great help!! Great customer service

Nice place, clean, friendly, good food. Wish kfc made crushems the same as back in the day as a whole company

Wish it was better meal deals and drinks options

Over priced for what you get meals were wrong only went because grandson wanted one

Great quick service Charlie and James were very polite and helpful Very disappointed that you no longer serve hot beverages…. It may stop us dining here in the future.

Excellent service and made more special by Stephen who looked after us very very well indeed. A big shout out to him for making our visit special.

Stephen was very lovely and accommodating, he brought us our food and tidied away for us without request.

Pleasant experience, friendly staff and food was amazing

The food was amazing and the service was good

Over priced. I am a skinny guy and still had to go back for more food. £10 for a meal is madness. £6 for my second order… a so called “saver” meal

Your typical "run down" KFC with unhelpful staff, Overall, with a solid score across the rating.. 4's as it was expected :)

Just bought for my son. Chicken undercooked and soggy. Swear the staff are stoned. Avoid

Chips stone cold, dog wouldn't even eat them. Messed up my burger order by just making it how it comes instead of how I asked for it to be made. Wasn't even busy at the time so no excuse for it. Popcorn was the only thing that was edible

Disgusting went around 8pm had to wait ages order number 9150 got home and chicken was burnt greasy and inedible tried to complain on web site it would not let me really upset at wasting that amount of money on a sharing bucket

Just editing because I want to say sorry to the poor lad who had clearly been forced to come up to our table not long after we got our food and ask us to leave a review. So instead of eating, I had to leave a review whilst the poor lad stood there awkwardly waiting. Food was also actually really flavourless and it was probably the worst kfc I've ever had, but I felt obliged to give a good rating with him stood right there!! Again, not mad at him, but who the hell is forcing their staff members to go up to people who have JUST got their food to leave a review 🙃 Awkward encounter and not worth the money this time around.

Chenai provides awesome service

Friendly service from Jess T, good food and quiet atmosphere

Lovely atmosphere, very welcoming, food is great

the food was very excellent and the staff are very kind and friendly

I must have gone on a bad day 😕 staff looked miserable

Great service, friendly staff. Would recommend.

Jess was really helpful and extremely pleasant

Nice fresh and delicious. Many thanks 😊

The staff are really good and very patient. They work hard if they are short staffed. Anybody who works in the fast food sector deserves a medal imo.

Great food, friendly service, and always a satisfying experience! Definitely one of my go-to spots.

Amazing the best kfc we have ever been too! Better than the one in the town centre!

Very fast service, a clean restaurant and excellent proffesional customer service

Your gents toilet has not had any soap for 6+ months. This is a huge failure in hygeine standards

chips were cold and the hot wings were missing.

Fast service and great food. Thanks

amazing place workers are polite

Good quick service polite and friendly staff

Our one of the favourit restaurants!

terrible and rude delivery driver

For once everything came fresh and piping hot and even the chips where enjoyable which is a first for KFC. Definitely a step up from the previous time I ordered from here. I enjoyed it a lot.

Disgusting half order missing and all cold definitely wouldn't order a take out again crap !!! And 31pound 30 so angry and dissatisfied

kfc has put spicy sauce on all of the food and one of my family members can’t eat spicy food very very unhappy

Never had a bad experience. Been maybe 12 times over the years.

the meal I ordered was not complete no fries that was on order very dissatisfied

Waiting nearly 2h for food is unacceptable..

The manager came up to me as soon as I finished my food, shoved a qr code in my face and was begging for a 5 star rating. The food was nice with fast service, however this is due to the store being extremely quiet at that time of day. Would be a 4* if not for the assertiveness from the manager.

Nice place to eat, shame about the noisy kids, unfortunately they are my kids

warm Pepsi and took ages to make food

Staff very polite fast delivery on food and lovely and hot clean and tidy

Missing one piece chicken from the colonel’s 4 piece meal

not very warm... but still tasty

Missing items and still no refund

My food was never delivered even though the app said it had. How can this happen when you have to give a 4 digit code?

order never showed up so i checked and kfc has been shut all day, so why is it even an option to order? starving mate

Gravy wasn't great but not the stores fault. Quick service good food.

Thank you for delivering. Happy New Year

The complete order was incorrect

It was amazing great service lovely atmosphere