Burger King Battlefieldd Shrewsbury in Shropshire

Brilliant service as per from the team. One i'd like to mention is Albert. So kind and respectful, always professional when I come in. Food always great! Will be back

Absolutely diabolical delivery service, food arrives cold because they keep pushing the delivery time further and further back. Will not be ordering from them again, if I could give them 0 stars I would

The food was delicious, staff were very friendly and overall a nice area to be in.

Great fast tood sometimes have to wait when they are busy.

We are two 70 year olds who were persuaded by our son to try BK after using the opposition for over 40 years, so, 15th October we were on the A49 about lunchtime and decided to pop in to BK at Robert Jones Way, Battlefield, Shrewsbury. Stood outside the entrance trying to work out the app I said to the wife "I haven't a clue what I'm doing" when a young woman, about to enter, said "I can help with that, I work Here" then proceeded to guide us through the order process in a cheerful and professional manner. We really enjoyed the quality and cost of the meal which means no more opposition from now on. So a big thank you to BECKY for looking after us. We shall return. John & Rita.

We are two 70 year olds who were persuaded by our son to try BK after using the opposition for over 40 years, so, on 15th Oct we were on the A49 about lunchtime and decided to pop in to BK at Robert Jones Way, Battlefield, Shrewsbury. Stood outside the entrance trying to work out the app I said to the wife "I haven't a clue what I'm doing" when a young woman, about to enter, said "I can help with that, I work Here" then proceeded to guide us through the order process in a cheerful and professional manner. We really enjoyed the quality and cost of the meal which means no more opposition from now on. So a big thank you to BECKY for looking after us. We shall return. John & Rita.

The burger was disgusting. The coffee was just frothy hot milk and no coffee. Ended up throwing away when we got home . Today both me and my wife are sick from this . Would not recommend

Used self service screen to order. Made changes which were ignored by the staff. Food came out cold. Ordered a drink separately which I was waiting for over 15 minutes with only 2 other people in the restaurant. Awful

Nice burgers, they are bigger and more tasty than mcdonalds burgers. Fries, although nice, are not as nice as McDonald's fries. The chilly cheesy bites are really yummy and a good side order, I order them whenever I pop to Burger king, 🍔

Does not accept most of the online vouchers. Scan in codes and says use at the counter and staff don't know how to enter or use the code. Have deliveroo but no online order and delivery. Which is poor. Why does this burgerking and all in Shrewsbury not have online delivery, other than using another app. We miss out on offers.

It was vert quiet, food was very quick to come out and the food was lovely and fresh 10/10.

Fast and fresh food, great customer service

Only started coming to Burger King in the last couple of years as past experiences really bad, however the one in battlefield Shrewsbury changed that view, until tonight as gone back to past experiences, cold food, (my meal) and not the correct order for my partner, paid for a Doritos king chicken box, and when I got home had received a cheeseburger…won’t be going there again

Food not very hot sadly but staff lovely.

I don't normally get burger king so we went in the building to order off the touch screen menus to then take it home. The place was dead quiet; nobody else was waiting for their food and when we got home we found our order was wrong. They'd missed our halloumi fries, the vegan royale had no cheese or mayo and I had paid for double cheese in my burger which was also missing. Wish we'd have checked it all before we left but at the same time it shouldn't be wrong in the first place, especially with no other orders to worry about

Nice little restaurant. Tables could usually do with a bit of a wipe down but they are usually cleared and plenty of places to sit. Staff are always friendly, can't fault them. Only gripe with BK is the direction the company itself is going, I miss the days when you could add your own salt or the old additions like the angry whopper (there was a spicy double whopper but no single). Prices are a little high compared to competitors but also more filling

Could be better the taste , value - money not very good - little expensive to be honest!

One of the best burger Kings I've been to. Staff are really friendly, super efficient and willing to help. Scott and Cameron are an asset to your company. Will definitely return.

Nice place to visit for a burger

Lovely food as usual, nice and fresh. Staff were very helpful despite being very busy.

Great tasting flame burgers with big chips not some thin fries.....well worth a visit.

Brilliant food. My grandson is now a convert from the other (Mac) place. Really tasty. Quick service.

Thank you for fast hot food My regards to Becky for her present charm and whit with a pleasant voice as well Thank you

Above and beyond on the service, specifically Scott and the young lady on the front super helpful

Total convert to Burger King since they launched their bean burgers. Always made freshly so there will be a short wait. Very tasty & neatly assembled with care. Highly recommended!

Never had a bad meal from here, albeit I only visit sporadically. Food is always hot, tasty and not too greasy either.

Lovely hot fresh food friendly staff really clean

Shocking service went to the counter to place an order was told they were to busy to keep taking manual orders...there was me and one other person in there.

Wonderful staff, a true credit to the team. The burgers were fantastic would absolutely come again.

wen through drive thru, we had to wait for fresh fries to cook so we got parked up. Once we received our bag of food we left, the burgers were not even like warm, we ordered an xl bacon cheese burger and a double whopper both meals. very dissatisfied today on Battlefield services

Not been here for ages due last poor experience and won’t come back again! Food was cold so had to complain eventually had another meal. Who puts chilled bacon on a hot burger? They said that’s how it should be !!!

My husband Grandson and I dropped in for a spot of lunch, I put my order in to the touch screen machine, presented my visa card for payment but nothing happened. I again entered my order and presented my card for payment but again nothing happened. I approached the counter and explained my problem Nick came round the counter and helped me to again place my order but once again it did not accept it. Nick asked me what it was I wanted and he put my order together. He said they did not have a card machine at the counter, when i explained i didn't have any cash on me he said oh its ok. I offered to come in the following day to pay but Nick said no its ok don't worry. He was very helpful and understanding. Thank you Nick you made an old lady very happy.

Very clean and food was hot and the service was excellent best burger King I've been in.

My partner said her Vegan chicken burger is nicer than kfcs vegan option

We have just paid nearly £16.00 for plain whopper & what should have been whooper double cheeseburger. We said it was takeaway & they served on a tray which they then corrected & placed in paperbag my husband had to dash away & when he opened his burger it was the tiniest cheeseburger, ive tried ringing twice but can't get an answer service was disgusting. Shame, motorway Burger King always been good.

Staff where amazing and friendly and the was super tasty

Not good, sorry but its expensive for what it is and it's simply not worth it.

So rude and unhelpful you really need to train your staff lost a£50 order as I walked out . Not everyone wants to use machines to order food as you claimed the tills were for cash and the card machine broke was still working at the drive through and on your automated machine I guess you just cba so I will never come to your restaurant again

They forgot most of my order 2 chips 1 burger and a bottle of drink on Uber eats and they don’t answer the phone after multiple calls!

Camron the chef was very friendly (handsome)

Took quite a while for our food to be served, considering the place wasn't particularly busy when we placed our order. But it was hot and tasty when it arrived. Prices have gone up a lot since I last ate at BK, not too convinced it's worth the extra price tag.

I've never had such salty tasting food in my life.

Two orders not shown bo refund I'm not happy

Food was great, chilli bites were mint. Manager Nick gave great service

We had a drive through so can't rate the ambiance. Great tasty burgers and fries are always better than McDonald's.

Really good accommodating service. Decent fast food. Does what it says on the tin. Historically, it's been hit and miss, but under new management, I think, they have vastly improved and now are excellent. I wish the dessert had sauces e.g. chocolate.

Cooked just right with flavour 👌🏻

This place is fairly decent but does not look welcoming, its hidden in a corner, drive through is curbed and very narrow. The parking is small, I suppose if need you could park in the other carpark.

The quickest and tastiest burgers I've had in such a long time.

Easy & quick and pleasant to deal with food good

Good service, was quick and very lovely staff.

Wonderfully clean place, good food and great service.

Used the drive thru and Harry took our order. It was lovely to have someone cheery!! Food was also good and was ready quickly so all round a great experience!

The best service ever, Had a small issue and the Manager (think his name was Scott) Quickly resolved issue. Love this branch, staff are always friendly and efficient.

Great experience and service here.

I passed through on my way back home and treated myself to a BK. Harry was a real polite and respectful lad and I left with a positive experience before I'd even eaten. If the rest of the team are like Harry, then this place is doing something right. Good work, team.

best of service ever from Tom! Walked in welcomed me straight away food served hot and fresh!! Will defo be coming back

Food was fresh and amazing! Wouldn’t go anywhere else. Highly recommend!

Really nice place to eat with an awesome menu and really nice helpful staff place was very clean and tidy love their Angus steak burgers

Very nice place. Very friendly staff and helpful. Lovely whopper and chips .

Nice small burger king, shame you're unable to pre order and take advantage of deals

App wouldn't work on the machine and little help from a staff member then ignored when going back to the till ,got assistance from a different member of staff then didn't get all my order.

always shutting early.. turn up at 9.30 pm to locked doors again part cooked n just thrown together

Just went to get a drive through meal for my partner and I. I got home to discover that they had not put my vegan burger on the bag! I’ve tried to call the branch three times and it’s just ringing out. How do I get my money back?

Cory the server at drive thru was fab. Vegan Bakon king was delicious. More vegan options please!

Pulled into BK Battlefield Sat eve at around 8.45 pm. Both my husband and I had a grilled burger meal. I specifically asked if they were cooked fresh as wanted them to be hot. Told - we only cook fresh at this stage in the evening. So we placed our order inside. The burgers were both as if they had been cooked previously and hardly charred on a grill. It was as if they had been cooked previously and microwaved. The bun was not freshly toasted and was chewy. Again had that been microwaved??? It just reheated. Had they actually shut the grill down at that time?? The salad appeared to have been thrown in and far too much mayo that everything slid out. Place was quiet with only 3 orders going in at the time. Chips were as if they too had been reheated. Some were warm and a few hot ??? BK please check this out. I will be go to Trading Standards and I will be going to our Local Council on hygiene / temperature of food standards. Are burgers being prepared for the later shifts and used and reheated. No way was this a fresh juicy burger that we all use to love from BK. What’s happening as a whole at BK??? Reviews say it all and it’s not acceptable, or good enough. Absolutely disgusting meal that was not fit for purpose. Later down the road it was tossed into a public bin as not worth the risk of eating warm food. I really hope you will be able to act upon the above comments. Happy to do a mystery shopper exercise for you to prove the pint further…

Delicious chicken royal meal! Cheers Henry

Friendly and fast service, served by Harry.

Really great food! Worth the extra few quid, staff really friendly, clean,tidy inside, toilets immaculate!

Useless staff can't ever seem to get an order right and when you call up they just don't answer the phone

James at Shrewsbury was a pleasure to order with and was quick with our order the food was great will order again

Food arrived on time ,hot and delicious delivered by a friendly efficent driver

Food served hot and really quickly clean inside friendly staff a young guy called Macaully always goes the extra mile to make you feel welcomed

Great services from becky even tho our mate had an order the computer couldn't do Served with a smile and a laugh

Brilliant friendly helpful staff, great with suggestions and upselling 🙏 just a brilliant team

Always friendly staff, never had slow service yet and food has been to a good quality!

Friendly and polite staff, very quick food and most importantly it was all hot, will definitely be visiting again 😊👍🏼

Food was great, all cooked to order and fresh will definitely come again! Way better the McDonald’s and kfc down the road.

Friendly staff, nice hot and tasty food, clean sit down area recommend anytime

Well kept. Food took longer than I would expect for the number of people there, but happy overall.

Nice and clean lunchtime experience, good choices and service was spot on Food was cooked to order, tasted great, Will be returning again

The machines never seem to work properly, like the staff.

Burglar nice but chips were cold

As always.. Standard burger King.. But love em.. Who doesn't!

Great customer service and a good burger

Honestly so underrated, way better than Mcdonalds. Place was clean and staff friendly.

Clean, fresh food, friendly staff, quiet location.

Stopped at Burger King on the way home from the airport - was really looking forward to it and the food has nornally been nice there in the past anytime we've been. However this time, the food was ice cold and the chips tasted like they had been cooked for hours and let go cold. We thought it's probably not safe to reheat so didn't want to take the chance. So we basically paid £20 for food we had to throw in the bin as it was freezing and inedible - will not be back. Also last time I was there and dined in, our chips were cold and we asked for chocolate milkshakes and there was no chocolate in them, they were both vanilla - really disappointing.

As usual with Burger King no one in. Ordered Whopper with small fries but couldn't understand if meal deal included a drink.Wasnt prompted by server if this was the case. Expensive but I must admit better than Mc Donald's. If I had the app could have had the meal much cheaper. Cant understand why this is the case??

It's a Burger King, as with all fast food places you know what you're getting into. Service was good, they got our order right and everything was cooked fresh. The chips were the perfect amount of salty. I find that burger king is slightly better than McDonalds and has become by go to fast food joint recently. Can recommend this place.

Not many veg options, Newtown, wales Burger King had more. No discount work ordering your own food .... Pay cash est way to get service.

Good food nice clean restaurant and very friendly helpful staff

Got my order completely wrong and the machine was broken, just go to mcdonalds instead

Thank you for including the vegan royale and plant based nuggets on your menu. They are delicious 💚

They were closing soon, food was still good. Chap came out to give the food as we were waiting in the car. Good service.

ordered food to take out it got put on a tray ,I had to repeat take out the young girl put our food in a bag and through away a hand full off my chips off the tray in the bin not in the bag , will never return I wish I had torn a strip of her absolutely awful service SHAME ON YOU

Improved a huge amount (new management?). Friendly staff freshly prepared food & drinks that are fizzy (the coke was always flat before).

The burger King veggie menu has gone down hill. There used to be quite a nice bean burger, but now it's sort of chewy, rubbery meat substitute.

Several people had problem ordering from booths manager spoke to us as if we were 5 years old, please speak and help people appropriately place wasn’t exactly buzzing with customers that you didn’t have time to be courteous.

Straight forward, always quick food, always the right order… I really don’t get why McDonald’s gets more business when Burger King is so much better!