Based on 2.052 opinions finded in 2 websites
Based on 2.052 opinions finded in 2 websites
Nº 1216 in 1307 in Shropshire
Nº 31 of 35 American in Shropshire
Opinions
Food came within 10 minutes of ordering, outstanding service from Phil who brought our food over. He truly is the best! We will be back
Lewis . 2025-04-11
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Usual KFC experience, convenient location.
North Wales Locations (NorthWalesLocations.co.uk) . 2025-04-07
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Decent food staff need a shower
Sam Hilditch . 2025-04-02
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Cameron was a great server, very quick and very efficient with his work, top notch worker.
Skylar Keeble-blaber . 2025-04-02
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Great service, waitress was so nice and lovely. Kids enjoyed it. Great experience overall.
AHOCHI William . 2025-03-29
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Had a great meal service was great didn’t have to wait too long and really enjoyed it
Neil Smith . 2025-03-28
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Friendly staff - best we have ever had. Thank you.
jon green . 2025-03-25
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I loved the atmosphere and the new refurbishment in kfc, it makes it feel cosier. The workers where also amazing at getting me food correct and given to me quickly
paige constantine . 2025-03-25
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Wonderful work from staff, nice chat with sue and overall nice atmosphere to eat. Cleanest branch I’ve been in!
danpierce . 2025-03-24
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Sue was very polite and food was lovely
paige macdonnell . 2025-03-24
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I had a wonderful experience when I went into KFC Oswestry around 4 o’clock this Sunday. I ordered a gravy box and the food was delicious and hot! It was very crispy and juicy so hats off to the two boys who I saw cooking through the gap too! I shall definitely be returning soon.
Mia . 2025-03-24
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Food was lovely. Hot too. Only criticism would be it needed the air conditioning turned off as was a little chilly. Great otherwise.
Karen Curtis . 2025-03-23
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Fresh fast food. Def a great pit stop!
Rachel Wynne . 2025-03-22
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Food was was ready before I had even finished paying. Great service.
Maria Hazell . 2025-03-22
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Went to Oswestry KFC and we had a fantastic worker who was plesent to talk to and engaging to talk to thank you for a great experience Paige.
Wes . 2025-03-21
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Food was good ,friendly service wasn't very busy but was clean and efficient.
Steven Spencer . 2025-03-21
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Lovely food, clean environment and friendly staff
Cerys Bills . 2025-03-18
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Food came quickly and nice and hot
Steven Tolley . 2025-03-14
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Great KFC, quick friendly service
Stephen Roche . 2025-03-14
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Helpful staff and delicious kfc asked for legs and that’s what I got
Ryan . 2025-03-10
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recently visited KFC Oswestry, and I must say, it was an absolutely delightful experience! The food was piping hot, fresh, and truly lived up to the "finger-lickin' good" promise. The Fillet Tower Burger Meal and the Mighty Bucket for One were perfectly cooked and bursting with flavor. The service was impressively quick, and the staff were friendly and attentive, making sure everything was just right. The restaurant itself was clean and well-maintained, with ample seating and convenient parking, which made the visit even more enjoyable. It's clear that the team here takes pride in delivering a top-notch experience to their customers. Whether you're dining in or grabbing a takeaway, KFC Oswestry is a fantastic choice for satisfying your cravings. Highly recommended!
Harvey Price . 2025-03-05
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Fast service. Food as expected and ordered.
Kate Hickin . 2025-02-18
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Food was nice and fresh, the staff were very friendly, lobby was very clean all round a good store
Saffron Edgerton . 2025-02-17
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I really think KFC have lost their way, first time lve been in a while. Drive through service was good although it seemed like a one man show.. The Chips were soggy and covered in seasoning to the point they weren’t good at all
David H . 2025-02-13
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Chicken was uncooked, ignorant staff and spotted rat on grass outside, won't be returning here
Andy Hughes . 2025-02-06
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Kfc is one of the best take aways buy far tip of my list
wayne wonders . 2025-02-04
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Elsie was so great at serving. Truly amazed at the skill of communication she had at a young age.
Rosie Horner . 2025-01-23
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Friendly staff and table service which was a nice touch!
Luke Francis . 2024-12-22
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Great service and great staff. Especially Kirsty, as she was great help to me when completing my order as I needed help.
ryan lowe . 2024-12-20
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Had the fantastic pleasure of calling in here after a long day on the road and was lucky enough to have the pleasure of the delightful Kirsty Langford facilitate my order. What a credit to to team I may add. Food was fresh warm and the gravy banging this will be my go to kfc in future.
David Turker . 2024-12-17
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Amazing service and all in a timely manner. Clean and tidy restaurant. Staff are helpful and polite. Excellent manners and mannerism.
Go58857749211 . 2024-12-15
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Amazing customer service! Been a while since I’ve been to KFC so fair to say a few menu changes, with this I had so many questions but the staff were so efficient and helped me. Delicious food, very hot. Definitely will be visiting this KFC again sooner rather than later!
Jack M . 2024-12-15
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The best kfc I’ve ever had in my life and even greater service
Reece Byrne . 2024-12-15
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I love the people there and the most off all the food is perfect always the hot and the best :) best kfc i have ever been in also its really child friendly and i have seen they have vegan food there too :) crazy best service ever thank u
Sandra Deluga . 2024-12-15
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Great place nice staff really enjoyed the food
Martin Baines . 2024-12-14
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I received great customer service from staff and just had to come and leave a review! It was a great change to other fast food restaurants I’ve been to.
Molly Parton . 2024-12-14
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Very good service food very well done.could not fault it.
Amanda Turford . 2024-12-12
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Food was hot and tasty. Restaurant was clean and service really good.
Kelly Haynes . 2024-12-10
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Food red hot cooked perfectly, clean and welcoming
Lisa Dudley . 2024-12-10
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This is the best KFC I’ve been to, about 40 mins from where in from. The food was amazing, you could tell it was fresh. The customer service impeccable after working in customer service myself, it is a hard job, but these lot were absolutely on point! Couldn’t say anything else amazing!
Jada Owen . 2024-12-10
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Staff were very helpful and polite, visited myself, my wife and our child with learning difficulties and staff were very accommodating. Great experience
Andy Smith . 2024-12-10
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Perfect!!! food was warm service was amazing great time going there.
ChaseThe Bee . 2024-12-08
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spot on food was nice and warm and really good didnt take long either! Very clean and the people behind the counter was very friendly and polite.
ChaseThe B . 2024-12-07
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Lovely staff and quick service, all food hot and tasty. Will definitely be coming to this KFC again
Tom Jones . 2024-12-06
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Best kfc I have ever had will definitely be back kirsty made the experience so much better such quick service and the food was to the best quality I have experienced from the kfc franchise. (Payrise definitely deserved😁)
Aidan Bailey . 2024-12-04
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Wow ⭐️ what a 5 star restaurant. I love my hot wings and to of had a deal that was 20 Hotwings for £6.99 was mind blowing. Thank you Kirsty (Manager) chicken was definitely finger licking good. Now its time to let the rest of my family know about how Oswestry KFC is moving 🍗
King Alex Richardson . 2024-12-04
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The staff are amazing and a lovely atmosphere. Was served by Kristy! A lovely lady, who had all the time in the world for me and my needs. Thank you. 😊
Bethany-Ray Nenshi . 2024-12-04
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People were very nice, they were talkative and the service was amazing
Cristian Oncescu . 2024-12-03
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restaurant was clean, staff were friendly and the food was delivered quickly.
Jack Hutton . 2024-12-03
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The food was amazing and the service was very good The chicken was amazing
Costy Oncescu . 2024-12-03
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Lovely service and lovely staff!
Ellie Szweda . 2024-12-02
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Lovely store, fast orders and polite staff
Saf Jazmin . 2024-12-02
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Excellent service very friendly staff
gavin harris . 2024-12-02
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Lovely staff, always friendly and if there’s ever been an issue it has always be resolved there and then but can’t really fault them! The food has always been hot when I’ve been as to some others I’ve been to aren’t so this was is definitely one of my tops to go☺️
Courtney LouiseX . 2024-12-02
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lovely food, Kirsty helped us so much and highly recommended food that was lush !
Cakefacelew Breeze . 2024-12-02
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Exceptional customer service at this restaurant! The food was excellent, a very clean environment, staff were so friendly and accommodating, and the food was served in what felt like seconds. You should be proud ( all staff) :) Natalie Rees x
Tyler Davies . 2024-12-02
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Absolutely amazing staff and the food is so delicious and clean i drive back and fourth from the next town for this kfc it’s that good and the staff treat us like family well recommended!
Harpreet Singh . 2024-11-29
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very nice staff and very quick, efficient service, I will definitely visit again!
Kezia Adjei . 2024-11-29
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Kirsty was absolutely amazing! Thank you so much for your incredible help. You are a true asset to your team!
Dovile Catterick . 2024-11-29
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Really nice restaurant with polite staff and great food 😊
Chloe Tripp . 2024-11-29
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Great food, quick service, clean restaurant and friendly staff! Could not recommend enough.
Lord Helix Arisen . 2024-11-29
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Very polite staff, clean store good food!
Barrie Parker . 2024-11-28
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Lovely to eat my lunch in kfc hot food they serve me. It was lovely chicken soft.
Manny Kaur . 2024-11-28
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Lovely staff very clean toilet bowls and gravy spot on
Simon . 2024-11-28
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Amazing service , food hot and well presented. Would recommend . Great atmosphere also .
Christina Whitaker . 2024-11-27
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Great food and Michelle and Sue were great.
William Lander . 2024-11-26
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The service is delightful, the renovations they've made have made the restaurant look so much more clean, overall wonderful experience
Callum Nurse . 2024-11-26
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Food lovely and hot, restaurant nice and clean
Jodi Galvin . 2024-11-26
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Food was very good and fresh, service was very quick and staff are extremely friendly. The new renovation has improved the look of the restaurant and the atmosphere has increased greatly. Overall impressed
Imogen Toller . 2024-11-26
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Fast and very enjoyable service, amazing reservations done and has well improved the experience and atmosphere.
Carrie-Ann George . 2024-11-26
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Staff is very friendly and food was very fast and delicious
Sam Galvin . 2024-11-26
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Excellent food and great service
connor middleton . 2024-11-26
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Lovely and clean with friendly staff
Charli Canfer . 2024-11-26
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Great food and hard working staff
Luke Barry . 2024-11-26
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Great place but please give us vegans/veggies more options! Love the vegan burger you do- hoping for more vegan options going forward into 2025🙏 Xx
Kia Pierson . 2024-11-25
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Kate was a lovely staff member, and was always keeping herself busy cleaning
lexie Lou_07 . 2024-11-25
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Staff members were fast and effective and the front of house was very clean!
Paige Veal . 2024-11-24
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Best Beef Dishes I’ve Eve Had. The Wellington Is Unbelievable! Highly Recommend!
Abhinav Rajeevakumar . 2024-11-24
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Was a love experience today the team was very nice and polite
Bex Fox . 2024-11-24
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staff were lovely, great service and even better food
Tom Wolstenholme . 2024-11-24
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service was so good, staff were so friendly especially shout out to the manager kirsty i think her name was she was so lovely x
jessie giles . 2024-11-24
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Amazing service and high quality food!
Joshua Dunning . 2024-11-24
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Lovely since refurbished. Nice food. Thank you.
Rachael Campbell . 2024-11-24
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Lovely looking refurbished store
Sarah Kunne . 2024-11-24
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Really fast service, didn’t manage to pay and already got my order, staff was also polite and kind !! Loved it
Nikola Tyc . 2024-11-24
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Food was fresh and one of the new members of management were friendly 10/10 would recommend
josh Griffiths . 2024-11-24
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Can’t complain, have to mention Kirsty who was so attentive and is a real asset to the business!
Joe . 2024-11-24
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Food was great and had a friendly service with a smile would definitely recommend
Kian Nickless . 2024-11-24
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Hot food Very friendly staff Clean restaurant
Sue Richards . 2024-11-23
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Fab service staff were amazing thanks
Edwin . 2024-11-23
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So after not having a KFC for many years my kids have persuaded me to try one and I am pleasantly surprised so find it is great. So well done Oswestry KFC We will be back as Arnie said 😁😁
Welrd . 2024-11-23
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Fast service lovely staff nice food and wonderful atmosphere
Blue Bicker . 2024-11-23
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Friendly staff and good food! would recommend!
Jack Offard . 2024-11-23
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First kfc in years gotta say the staff and the food was great! brilliant customer service from Kirsty
Moshing Yoshi23 . 2024-11-23
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Kristy and her crew served us a fantastic food . Food was fresh service was excellent.
Muthu Fernando . 2024-11-21
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Excellent service, polite, quick
Peter Beasley . 2024-11-21
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To be very honest I don’t understand why people hate on this restaurant, I went in and they was rammed but my order came out perfectly I belive I spoke to Kirsty the manager and she was extremely helpful and made sure my order was to my statistician, well done guys and well done Kirsty
sam 2006 . 2024-11-21
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Restaurant is looking great after the new refit they've had. Staff were lovely and food was lovely. Tried the stuffing tower burger, enjoyed it
Samantha Edwards . 2024-11-21
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I recently dined in at KFC Oswestry and had a fantastic experience. The staff was friendly and efficient, ensuring our order was prepared quickly. The food was hot, fresh, and flavorful, with the chicken perfectly cooked and the sides just as tasty. The restaurant itself was clean and well-maintained, creating a pleasant environment for a quick meal. Parking was convenient, and the layout inside allowed for comfortable seating. Overall, it was a great spot for enjoying KFC's classic flavors in a relaxed setting.
vishmi wijesiri . 2024-11-20
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Friendly staff. Restaurant was super clean, food was hot and delicious!
Kirsty Langford . 2024-11-20
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Food was not fresh. The meat smelt and tasted funny as did the cheese wouldn’t recommend
698 Opinions
Rude, useless, unfriendly staff. Went in store to use two vouchers from Burger King customer support after a previous bad experience. The small, hairy, chubby, middle-aged man behind the till was immediately rude and just said "We don't do them here, they're not on the till". When I said that they are vouchers from customer support and Burger King themselves have said that the vouchers can be used at any store, he just kept saying "Yeah we don't do them". A middle-aged blonde woman (potentially the manager) stormed over from the kitchen with a very unfriendly and rude attitude and put the code through the till, the man then muttered something under his breathe. As we had two vouchers, I asked for the drinks to which he said that it's policy from head office that only one voucher can be used per phone. Once again, I said that this goes against the T&Cs of the vouchers, what Burger King themselves have told us, and that didn't actually make any sense to which the rude blonde woman replied by shouting at us from the kitchen! We came in and were friendly and polite throughout so why did those two members of staff feel the need to lie and treat us so poorly, it just put everyone in a bad mood and has caused us to contact head office. At their age they should know some life skills of how to communicate with other people, or perhaps they just felt the need to be miserable and on a power-trip that day. We gave up with the horrible customer service and went to the other Burger King in Shrewsbury (in Bayston Hill) where the staff were really friendly, helpful, and the food was cooked fresh for us.