KFC in Shropshire

I love the people there and the most off all the food is perfect always the hot and the best :) best kfc i have ever been in also its really child friendly and i have seen they have vegan food there too :) crazy best service ever thank u

Great place nice staff really enjoyed the food

I received great customer service from staff and just had to come and leave a review! It was a great change to other fast food restaurants I’ve been to.

Very good service food very well done.could not fault it.

Food was hot and tasty. Restaurant was clean and service really good.

This is the best KFC I’ve been to, about 40 mins from where in from. The food was amazing, you could tell it was fresh. The customer service impeccable after working in customer service myself, it is a hard job, but these lot were absolutely on point! Couldn’t say anything else amazing!

Staff were very helpful and polite, visited myself, my wife and our child with learning difficulties and staff were very accommodating. Great experience

Food red hot cooked perfectly, clean and welcoming

Perfect!!! food was warm service was amazing great time going there.

Lovely staff and quick service, all food hot and tasty. Will definitely be coming to this KFC again

Best kfc I have ever had will definitely be back kirsty made the experience so much better such quick service and the food was to the best quality I have experienced from the kfc franchise. (Payrise definitely deserved😁)

The staff are amazing and a lovely atmosphere. Was served by Kristy! A lovely lady, who had all the time in the world for me and my needs. Thank you. 😊

Wow ⭐️ what a 5 star restaurant. I love my hot wings and to of had a deal that was 20 Hotwings for £6.99 was mind blowing. Thank you Kirsty (Manager) chicken was definitely finger licking good. Now its time to let the rest of my family know about how Oswestry KFC is moving 🍗

The food was amazing and the service was very good The chicken was amazing

People were very nice, they were talkative and the service was amazing

restaurant was clean, staff were friendly and the food was delivered quickly.

Lovely service and lovely staff!

lovely food, Kirsty helped us so much and highly recommended food that was lush !

Lovely staff, always friendly and if there’s ever been an issue it has always be resolved there and then but can’t really fault them! The food has always been hot when I’ve been as to some others I’ve been to aren’t so this was is definitely one of my tops to go☺️

Exceptional customer service at this restaurant! The food was excellent, a very clean environment, staff were so friendly and accommodating, and the food was served in what felt like seconds. You should be proud ( all staff) :) Natalie Rees x

Excellent service very friendly staff

Lovely store, fast orders and polite staff

Really nice restaurant with polite staff and great food 😊

very nice staff and very quick, efficient service, I will definitely visit again!

Absolutely amazing staff and the food is so delicious and clean i drive back and fourth from the next town for this kfc it’s that good and the staff treat us like family well recommended!

Great food, quick service, clean restaurant and friendly staff! Could not recommend enough.

Kirsty was absolutely amazing! Thank you so much for your incredible help. You are a true asset to your team!

Lovely to eat my lunch in kfc hot food they serve me. It was lovely chicken soft.

Lovely staff very clean toilet bowls and gravy spot on

Very polite staff, clean store good food!

Amazing service , food hot and well presented. Would recommend . Great atmosphere also .

Great food and Michelle and Sue were great.

Fast and very enjoyable service, amazing reservations done and has well improved the experience and atmosphere.

Excellent food and great service

Food was very good and fresh, service was very quick and staff are extremely friendly. The new renovation has improved the look of the restaurant and the atmosphere has increased greatly. Overall impressed

Lovely and clean with friendly staff

Staff is very friendly and food was very fast and delicious

Food lovely and hot, restaurant nice and clean

The service is delightful, the renovations they've made have made the restaurant look so much more clean, overall wonderful experience

Great food and hard working staff

Great place but please give us vegans/veggies more options! Love the vegan burger you do- hoping for more vegan options going forward into 2025🙏 Xx

Kate was a lovely staff member, and was always keeping herself busy cleaning

Really fast service, didn’t manage to pay and already got my order, staff was also polite and kind !! Loved it

Lovely since refurbished. Nice food. Thank you.

Food was fresh and one of the new members of management were friendly 10/10 would recommend

Amazing service and high quality food!

staff were lovely, great service and even better food

Can’t complain, have to mention Kirsty who was so attentive and is a real asset to the business!

Food was great and had a friendly service with a smile would definitely recommend

Was a love experience today the team was very nice and polite

service was so good, staff were so friendly especially shout out to the manager kirsty i think her name was she was so lovely x

Staff members were fast and effective and the front of house was very clean!

Best Beef Dishes I’ve Eve Had. The Wellington Is Unbelievable! Highly Recommend!

Lovely looking refurbished store

Friendly staff and good food! would recommend!

Fast service lovely staff nice food and wonderful atmosphere

Fab service staff were amazing thanks

I loved the atmosphere and the new refurbishment in kfc, it makes it feel cosier. The workers where also amazing at getting me food correct and given to me quickly

So after not having a KFC for many years my kids have persuaded me to try one and I am pleasantly surprised so find it is great. So well done Oswestry KFC We will be back as Arnie said 😁😁

First kfc in years gotta say the staff and the food was great! brilliant customer service from Kirsty

Hot food Very friendly staff Clean restaurant

Excellent service, polite, quick

To be very honest I don’t understand why people hate on this restaurant, I went in and they was rammed but my order came out perfectly I belive I spoke to Kirsty the manager and she was extremely helpful and made sure my order was to my statistician, well done guys and well done Kirsty

Restaurant is looking great after the new refit they've had. Staff were lovely and food was lovely. Tried the stuffing tower burger, enjoyed it

Kristy and her crew served us a fantastic food . Food was fresh service was excellent.

I recently dined in at KFC Oswestry and had a fantastic experience. The staff was friendly and efficient, ensuring our order was prepared quickly. The food was hot, fresh, and flavorful, with the chicken perfectly cooked and the sides just as tasty. The restaurant itself was clean and well-maintained, creating a pleasant environment for a quick meal. Parking was convenient, and the layout inside allowed for comfortable seating. Overall, it was a great spot for enjoying KFC's classic flavors in a relaxed setting.

Much improved!New refit works well

Friendly staff. Restaurant was super clean, food was hot and delicious!

Called in last week picked up box of 10 chicken pieces & rap & box of 20 hot wings on way home checked no rap went back put hot wings I freezer to have now only 17 pieces not 20 some one must be making there own box. ( lets con the customers) .

My order arrived fast, the food was well cooked, the restaurant was nice and clean.

Saturday 3pm... Tables full of litter... Queues waiting for food.... At least when eventually eating food was hot and good.

Great fast service and the food was piping hot 🔥 well done 👍

Where to start!! I certainly won’t be going back! The place is dirty no room in the bins don’t look like they’ve been emptied all day. One of the tables I sat on was covered in sauce hadn’t been cleaned, Food scraps all over the floor, we ate in the car!! The lady with tattoos, think she’s a manager her Attitude absolutely stinks, She didn’t seem to care just kind of shrugged things off! KFC SORT YOUR STORE OUT ITS A DISGRACE

Gets very busy but it is good with friendly, efficient staff.

Overcharged by £4.30 in drive though should have checked but to far away to go back

Nice fresh chicken, the seasoning on the fries is a big improvement

An average KFC. Pretty good, but not fantastic

No hurry to go back. Drive thru experience was challenging. Apparently they don't supply all the options that appear on the app. By the time we got home ten minutes away the chicken was tepid and the fries were cold. I suspect it was the end of someone's shift.

First Time in KFC for a While and it will be a long time before I go back, I almost fainted when I saw the Prices and was almost Reported Missing by my Family I waited so long for the Food. when I took the food back to the Car the Chicken Filled Burger looked like it had been assembled by someone who didn't know what a Burger Was, I asked for not to much Mayo and Typically got None, the fries wouldn't of Choked a New Born they were so small and id love to know who had the Chicken from my Drum Stick because it wasn't me. Almost £10 for a meal that left me Hungry. The Staff I will Admit were nice but as Per One was stood round talking while the rest chased their tails. My Mothers Boneless Box had fillets in it that could Re Soul Dr Martin Boots and the Drinks had more Ice than Antartica, my Pepsi was so watered down I could barely taste it. while in there I saw several older people struggle with the ordering on Machines, I myself was a little lost but I'm not part of the Younger Generation so I don't count at least that's how it feels. Gone are the days when KFC was better than other Fast Food Places as they all seem equally Crap.

Got my order wrong with everything being a small instead of a large. Service was alright, but lacking in time. Not to mention that the atmosphere just feels so depressing

Twice before i've paid for a snack wrap and it wasnt included in my bag but hadn't noticed till I got home, last time they over charged me by nearly £5. I thought I'd give them one last chance because my girls asked to go here as a holiday treat and I certainly won't be returning, paid for sweet chilli bites didn't have them in my bag so went back into the store, returned to my vehicle to see they've given me the buffalo bites so again had to return to the store to get the ones I'd ordered. And the size of the fillet in the children's box was half the size of the usual fillet,very disappointed considering they've put the children's meals upto £5.

Every were a mess rubbish bins full and over flowing toilets for ladies dirty and no toilet paper won't be eating or going again very disappointed

Some day its ok Dependent on chef

Arrived late to premier inn (opposite) so restaurant was booked up. Kentucky, self service machines, cleanliness, seating, music , all totally fine , food served promptly and hot - it’s all good.

Nice place to have food and relax. We used self order which was nice and easy.

Seriously, do yourself a favour and go elsewhere. No staff, YOU WILL be waiting a very long time. Avoid.

Sat at the drive through window for ages, no sign of any staff and no intercom interaction, drove to the next window to place order only to be rudely spoke to. Won’t bother coming back.

Useless, half the stuff isn't even on the mobile app forcing you to take longer and have the awkward interaction at the counter ordering your food with people stood behind u while your making your mind up and then your order won't even be correct, how hard is it to not put mayo on a wrap, the drive thru is closed half the time too and krushems are advertised but "not available at this store" all the staff look like there on a go slow and I seen three people food just sat on the counter for like 5-10 mins getting cold while they decided if they should say the collection number aloud, I remember why I stopped coming here now I'm writing this and I don't think I'll be returning

This kfc has improved the consistency of its food. Kfc burgers can be a bit tough sometimes, this particular one has provided more chewy burgers than any other that I've been to. But over the last year it has definitely improved. No bad ones for a long time.

Staff is negligent or incompetent Ordered 4 vegan burgers Reached home and checked that all 4 burgers had a bottom bun only 🫠🙃🙂‍↔️ Literally Ridiculous Order 9110 on 9th July I can’t even say they were busy when they made my order , my order was only order which was in queue. Feels intentional Racist behaviour

Ok food, ok service no atmosphere at all.

Thought I would give this KFC another chance wish I hadn't rude on drive thru all our order was wrong!! And a big black hair on my boneless chicken...which I didn't order sitting in the queue and witnessed 3 people going bk in with wrong orders...will never go again

Hot food, long wait in car park though. They did say sorry for the wait and gave us a bottle of Tango as away of an apology.

I haven't had KFC in years, this ones certainly didn't disappoint! A very busy KFC when I visited but clean and the food was piping hot and tasty! Finger licking good.

Family treat very fast customer service food delivered very quick

Just a pit stop but very friendly staff.

Service friendly but the portion sizes and freshness of the food was way off the prices paid. Fast food is no longer even close to being value for money, thin pieces of chicken at exorbitant prices.

£9.99 for two tiny anorexic bits of chicken, two hot wings and two crispy strips meal wasn’t my idea of value, and the toilets were swimming in water and filthy. Or at least I hope it was water. Wont be back

Probably one of the best kfc I've been to, everything was fresh nothing forgotten no issues.

Chicken was nicely cooked and chips were HOT