Burger King in Shropshire

Food was fine, service was friendly. Toilets were an absolute state....

Tasty food as usual, but not very clean and pricing more expensive than other Burger Kings - although this is expected at a service area, the elevated cost was beyond reasonable. Staff in the kitchen were touching their faces a lot also.

Grabbed some food on way to holiday, spent 2 days with severe food poisoning.

Went through the drive through on route to a long trip to Tenby. First two days of my holiday have been spent with food poisoning. I’ve not been able to spend the time doing anything other than sitting on the loo or in the shower. Absolutely devastated

Received the wrong item and subsequently ignored by customer services.

Really bad potholes on access road, be careful at night. Food was very good and fresh.

Great, tasty, hot food, delivered fast. great experience.

Missing all of the loaded fries on the meals. Will only give refund and won’t send out the missing food.

Dirty, disinterested staff. It's been a while since I have been in a burger king. I suspect on this experience it will be a while until I go again.

On the app it says u get chicken nuggets with the order for free as we have previously. This is still on your website. Yet guess what no nuggets with the order I will not be using again. Such a con.

it was late and food was very cold

I gave 4 stars as it needed 1 min reheat in the microwave, but was still very nice.

Inside was filthy, messy tables, rubbish, and food on the floor. Staff were friendly, but it wasn't a pleasant experience

Absolutely awful. Never got a call or any notification on this app to say that the delivery driver was outside to give us our food which means he collected our order and either ate our food or delivered it to somewhere else. Utterly disgusted the driver needs to be fired !

Paid £5 for the smallest bacon and cheeseburger. Bland. Chips over salty. One bin - overflowing. Staff polite and civil. Atmosphere: zilch. And as for trying to exit the services; absolute chaos and took 20 minutes. Somebody redesign the traffic lights please!

Missing food and no one will answer to get it delivered

I never got my food and my delivery driver said he completed order

Within franchise norms, nothing added.

Delivery person refused to hand over my food purchase. She demanded a 'code'. After standing there going through my phone and showing her the order confirmation etc she finally saw what she needed to see! This is a joke

Ok stop off, waited for a while.

Very good service with great hot chips as always

Very good and clean, the little chef that is now closed brings this place down, bit that is not the teams fault

Surprisingly good service and food here. Typically expensive burger king though. I'm sure they're getting smaller too.

Best burger king I’ve ever been to. I made a stupid error ordering on the app and the staff were very helpful. They notified the manager which was able to help - a top gentleman. The food was great, very warm and fresh. Thank you!

Received every single thing I paid for. McDonald’s should take note. It’s not that’s difficult.

Bought a coffee so can't review food. 😁. This outlet is dead tho no customers which is a shame

Chips were cold when food arrived, but the delivery driver came from the other side of town so it was expected

It said 6:00 and updated to 6:20. Still amazing food and really quick

The double whopper was very good. The data entry screen was not very user-friendly. Seating is very basic and not really comfortable. There is a Subway in the same room as well.

There's no atmosphere....it's Burger King... However.....we had a late night burger and chips..Burger was nice, chips were amazing.

Food is OK, just a bit pricey for what it is

my order wasn’t delivered and told me the at it was delivered

One of my favourite places to call in on the staff are really patient with me and the food is always really nicely cooked

I stopped here as a break to my journey. It was all but empty but the service was good and i enjoyed my Caesar Chicken thing.

The food sadly wasn’t great. The burger was overcooked and I couldn’t eat it, and the nuggets were sadly undercooked. This is unfortunate as I have always had good quality food from Burger King. But sadly, as I say I just couldn’t eat the meat & only ended up eating the fries & chilli cheese bites

I accidentally ripped my nipples off opening the paper bag as the staple flew off. I then just sat and cried before I used some chilli cheese bites to replace my nipples

My food says delivered but has not arrived

Staff was very rude and was shouting at a delivery driver, telling him to f off, a young man named James and a young lady with retainer, after the driver left she was telling her colleague that she texted someone to “take care” of the delivery driver, how awful hospitality keeping in mind there were a lot of costumers in BK. I did not feel safe, imagine going there and having to complain about the food or something, they would “take care” of me as well. Awful experience.

Dangerous staff at this location.

Not happy about my drink was melted by the time it got here I would like a refund

Food was 30 mins late and stone cold.

Food was hot and tasty and the order was accurate

It is a good place to stop of for food and to take dogs for a walk on the way to north Wales.

Food cold and stale. Ice cream melted.

Dining area very clean. Staff neat in appearance. Only three tables occupied when we visited. I went to the toilet, although they were clean,I thought the hallway and the toilet could use a new coat of paint to brighten them up.

The prices haven't gone up, but the burgers have shrunk, a lot.

the food was cold and got a sprite instead of a coke original and the 2 portions of chips were a medium instead of 2 large

It's a clean place, polite staff shares a building with Subway

Place is the bomb. Pure awesomeness.

Great food, tasty, fresh and well presented. Only complaint is the tables are always messy, lutter on the floor of the restraint and overflowing bins outside, Deducted a point for this.

I was on my way home and witnessed an unfortunate scene, a middle-aged woman yelled at a delivery driver, I'm not sure why but the driver was quiet and calm the entire time. She behaved as if she owned the town, having no respect for the customers who were there, she said things like “get out of my restaurant” in ways that I had never heard before. The standards for people who work in hospitality are supposed to be high, customers only want to buy the menus, not witness the unprofessionalism of the Burger King Staff.

Super fast brilliant service. Recommended. Tucking into my Chicken Royal and chips 🍟 thanks

A bit expensive but burger was delish! 👍🏼

Met your courteous delivery driver at the door. Enjoyed my meal. Thanks 👍

Burger King is fine, but the car park is preposterous it has taken us over 35 minutes to get out onto the A5. Which is longer then it took us to order and eat our lunch!

Staff were lovely and welcoming. Food was ready quickly and was no hassle at all! Overall really happy with my experience and will definitely be visiting again!

Dirty place, toilets disgusting, Rubbish all over the car park, Meal was cold worst Burger King I've been to

Great food and lovely service really nice member of staff who couldn’t have been more helpful!

Burger King and food was good. Staff were busy. The location is not great.. not sure why that much of bad smell. Inside Burger King was okay, outside the restaurant felt like not a great place to visit.

We ordered our meals and they were ready fast but they were stone cold, don’t know how long they had been sat there. The place itself stunk of urine, but no idea if it was from the toilets as wasn’t brave enough to try them. The tables were filthy and there was food and rubbish on the floors, staff were just chatting behind the counter. It was a really grim experience and we definitely won’t be returning.

The driver didn't even knock the door. No sauces either. Along with MacDonalds this is very poor

preferable to another famous brand 😉

Cold food, dirty floors tables and service counter, staff more interested in chatting than cleaning or serving…… would rather starve than eat in this place again

Disgustingly filthy, just needs someone who knows how to clean things. Another embarrassing display of British laziness

I didn't get a full order missing items. seems like nearly every order i do has this issue and just eat don't even reply to anything also. I wish I didn't place order but I trusted it wouldn't happen again and my gut was right

On time & piping hot food, thank you

Got wrong burgers and the restaurant does not have a number

I shouldn't have had to spend more money on something else because bk messed up 1st delivery

Come warm and fresh can’t complain

it was dry and was nothing like described

Everything OK service and food wise but because of the state of the toilet, both male and female, I am scoring this place poorly. If you are travelling and stopping for a quick bite to eat and to use the toilet… don’t.

chips were soggy, chicken royale was slipping all over the place and wasn’t crispy chicken it was soggy too

It's ok for a quick bite to eat

This was one of the best Burger Kings I'd had burger tasted fresh and the chips were obviously freshly cooked a bit disappointed you have to pay extra for mayonnaise when it used to be free along with tomato sauce

Great service and delicious burger with fries fresh, hot and tasty.

Terrible won’t be buying again 👎🏻

Food is freezing and bag was all open.

Onion rings were missing, no option for a refund as part of a deal. So submitted refund request for Doritos chicken fries instead

Burger king is so much better than their big main competitor it isn't even a competition. Consistently perfect orders, always hot and always rapid

Everytime iv ordered from here food has always been fresh and hot, I never had a problem with orders. Nothing ever missing, always on time.

The food was stone cold. The driver was rude and abrupt. More concerned about talking on his phone than acknowledging I existed. Poor service. Poor food.

Can never fault BK - quick delivery, hot food and they never leave anything out (unlike some fast food restaurants).

Lovely delivery service, food is piping hot and good fast delivery

Place was quiet.Only myself and one other couple in there with a few staff working. The place was dirty and none of the staff thought to clean it instead of them all chatting behind the counter.

Me and my dad love this burger king the food is outstanding the whoppers are amazing, stunning, and gorgeous The staff are friendly and the toilets are clean I would definitely recommend going.👍

Friendly staff, great customer service and tasty food. On latest visit, a bus load of kids came in to have tea, possibly on a trip. Friendly manager helped each kid count money to see what they buy- supporting their independence and confidence.

I haven't had any food delivered still waiting

Really, good. Great tasting hot food, fast service. Good location. Almost hidden away at the back.

The man couldn’t find the property even though I gave him the link and directions which is so easy to find I child can find this place and the food was cold not happy

food didn’t arrive,waited hours,tried to ring the restaurant no answer

Nice staff , food was alright the price is not to good for the quality and quantity of the food they have there

Delivery was on time tasted great

Chips are cold and so is the burger

ETA changed on the app, received the order 1hr 10 after placing the order, food was cold and the bag it came in was falling apart. Driver was friendly though!

Shocking tasted like rubbish really depressing went to Macdonald's after as chucked it in the bin

Delivery was fast and driver was very polite however food was incorrect. I ordered a bacon xl meal with no bacon and extra patty with fries and I received a standard bacon xl with onion rings

Half my order was missing! Didn’t know when you order a MEAL, that you don’t get any sides with it?!?!

2 items missing other than that amazing

Completely cold. Time on receipt 1:20, arrived 2:10.

left out my burger that was apart of my meal. Dry cold food.