The best restaurants serving American food in England

Always getting my orders wrong, fed up with it.

Waffles are mega but soft drink was flat

It's your standard BK experience, staff are nice, food is alright. It is just a shame that fast food costs as much as resturant food nowadays. 😬

I wish I could have reviewed the food in this restaurant but they didn’t seem to have any. We arrived on a Monday night and had chosen the hotel due to the restaurant as we were fans of Marco. A waiter took us to a table and then came back with the menus. He advised us that nothing was available from the seasonal specials side of the menu and that the set meal options on the menu were also unavailable but it was steak night and handed us another menu with 5 items on it. He then advised only two of those items were available. Whilst we were trying to decide between the two items of food available we tried to order a bottle of red wine but only the two most expensive bottles were available. At this point we gave up and left. The waiter didn’t seem interested or concerned. I understand that restaurants can run out of dishes when they are busy but we were the only people in the restaurant early in the evening. It was a very disappointing experience after a long trip from Amsterdam, And Marco should be ashamed to have his name associated with this place

What a surprise complete wrong order. This isn't the first time they have messed up our order. Place was pretty empty, so not like they were busy. When i rang them to complain they werent interestedAvoid this one unless you want to be dissappointed.

The food was delicious, staff were very friendly and overall a nice area to be in.

Delicious food in beautiful surroundings. The service is great and the staff are lovely - Helen is a star!

Staff so unhelpful even after paying £80 and tips on top our Coffee about an hour late they guy was saying is busy but they are there to charge you but not to give service This our 3th time there and last

Nice management, nice atmosphere, good music and nice vibes

Marco would be furious. Shocking standard of service and food. Got our order wrong. Food was cold. Genuinely couldn’t wait to get out of there.

Fabulous time, chips 👌💯 in all, keep it up

The sandwiches were okay but the cookies were burnt and had no taste. The way it was packaged was poor they normally come in boxes instead it was just in a brown paper bag, the price you pay you expect better.

Staff that work here don't seem to like customers. Horrible rude bunch. Sorry for being such and inconvenience by entering the store and trying to order a sandwich.

Absolute joke of a business will never use again!!!!! I ordered £44 worth of food to my address at the lookout. They all know the lookout as i used to work there myself and the delivery drivers have been here many many times. They sent a driver who was aware he can’t drive down my road due to car problems and they demanded I drove to collect it… my poorly little boy was asleep as I had to wake him up to go collect it. £4 discount to say sorry:… they were rude and inconsiderate. To make it worse the food has arrived and not correct. Paid 50p extra for all different salad and when open the wrap they have put lettuce & cucumbe… I paid for 7 different salads.. the wrong sauces in the wrap, stale cold wedges and half filled pitta bread charged as a large ? Will never use again!

Placed an order at 9.19pm still sat here at 23.21 with no food and now the restaurant is closed. Absolutely disgusting.