Archie's - Trafford Centre in Trafford

We really enjoyed the skating, the floor staff for that were amazing and attentive. However the staff serving behind the food counter didn't seem to understand taking food orders, it felt like it was his first day and he didn't seem in any hurry to figure anything out. The serving staff were very rude, seemed to like to walk around in pairs having a laugh with eachother, just threw our food down and giggled walking away as we tried to ask for some condiments and cutlery. One meal was missing which took until we were finished to find it and it had been carried round the venue many times in a take away bag. We had asked many servers to chase up our missing meal and gave up and asked the lady on the hunt with the takeaway bag if that could be ours as there was only 1 other family there eating and she just handed it over and said "well you can have it anyway since noone wants it" to which wen pointed out it would be nice to check to see if it's her order first and edible, which it was, not that she stayed around to find out after sarcastically shrugging her shoulders in a 'thats not my problem' manner. My goodness, it just felt like a group of teenagers left to have a laugh and hang out with eachother. No charisma, just more intimidating to not dare interrupt their social time. And this for a Saturday night which is probably peak time which you'd think you'd want your best staff on. Oh and half of the burgers were very very greasy, like soaked through, I'd recommend the single patty as that seemed less so. Again, skating staff were great. There's defiantly a strong difference in the two groups for sure.

Visited for the first time on thursday and was quite overwhelmed but was helped by a lady called chelsea who made the experience easy. Will deffo return

Great spot for lunch! We had come from Scotland for a day of shopping at the sales. I wanted something fun for my two daughters, who also love milkshakes so this felt like the perfect spot - especially when they saw the whole place was pink! We only like milkshakes if they are thick and these are the real deal! So thick you struggle to get it out of the straw, that's when you know they're good! We mainly came for the shakes so were pleasantly surprised that the burgers were SO good too! We asked two different members of staff for ketchup that never materialised either time so that was a bit of a let down bit couldn't fault the food or the vibes.

Fernanda was so nice and polite on the till, she even said for me to have a nice day!

Savannah Thank you v much for Lovely Service Very Kind very Loveing Person Thank for See you Agian

Delicious food and milkshake! Was served by Chelsea, very friendly and great customer service. Will definitely be returning

Was served by Chelsea, absolutely amazing service! What a lovely employee! Will come again just to be served by her again!

was served by the manager with the shaved head just want to say she made my first experience very welcoming and will definitely be returning in the future

I love these burgers. Also, the banana milkshake is the best I’ve ever had. Lovely food.

Very good food , will be coming back . Zubair served me , very good device

Got a cheetos burger meal which was cold. Complained to the staff and asked them to warm it up instead they immediately replaced it with a hot fresh one 👍

Food is decent BUT takes ages to get served

Atmosphere was really good and ordering process was excellent. Just had to scan the QR code order what I would like to eat and pay on the phone so simple. Food came to us roughly 15 minutes and was warm and delicious would highly recommend to people if they need a pick me up snack while shopping.

Have suffered food poisoning after eating food from Archies. Very concerning for the Trafford Centre to allow such food outlets to operate that are poisoning customers. It is not like we are living in a 3rd world country. Better hygiene standards required or they need to shutdown. Won't be going again once is enough.

Raheila & Moses were helpful with our order. Smiling, Great customer service, very friendly & easy to talk to. Wonderful experience.

Somia the lady at the cashier was very nice and brilliant , thanks for being so nice

Moses looked after us really well; we were a group from local youth community

Food was very greasy, forgot part of my order and staff just put the food down and walked away. Did not check if order was correct. Opted for one large drink and one regular and the difference was a mouthful of that! Overall disappointed

We come to Archie’s atomic for a fun time and waited 2 hours for a dance class to end which my kids didn’t enjoy then only got about 15 minutes of roller skating and then after roller skating my two kids coat got stolen one was a moncler coat she barely wore told staff and he said he would check the cctv and ring us today I was not impressed with this experience and I would proably not come again food was ok nothing special overall 4/10

Very nice decoration, fun setting. The burgers are good but the rest is not! Whether it was the fries, the drinks or the small snacks we didn't like it. It's very American fast food

Waffles are mega but soft drink was flat

The service was amazing, amazing staff. Jarek was very kind

Best burgers I've ever tasted, amazing atmosphere, great service. 10/10 100% recommend.

Food was amazing and very clean place. Antonio was very helpful.

I visited with my 5 year old son during half-term as part of our day out to some local attractions. We were greeted by Sandra, who instantly engaged and was absolutely brilliant with my boy. What a lovely, kind and attentive woman, and a true asset to the business. The interaction with staff can make or break a customer experience, and Sandra certainly made ours. The food was great, venue was clean and the experience was made all the more better by the friendliness of Sandra. She didn't ask for a review, but I felt compelled to come on here and give one.

Absolutely delicious food in a gorgeous pink restaurant environment. Could not fault the staff or food at all and it was very delicious and tasty/filling. The pink mayo was a very cute touch aswell.

Me and my friends got food poisoning this is very unsanitary and unnecessary there is no need for us to have food poisoning. We got it by eating at this restaurant. I think this is disgusting and this place should be shut down immediately!!!

After waiting 40mins for my order food was average at best and we'll over priced won't return

Gave it another go but dry bun and thin patty.

Firstly I have been going to Archie’s since it started on Oxford road in 2010. I now live in a city which does not have an Archie’s and was craving one for a while well I was massively disappointed. I was informed they no longer do the ‘Daddy burger’ the man on tills could not suggest what I got instead, I then decided on the ‘route 66’ burger and asked for no bbq sauce but chilli instead. The food arrived cold unfortunately, the burger arrived with no sauce at all. I tried to asked 2 members of staff for help and I was ignored I then went to the tills and the young man said he could only offer me a pot of chilli sauce by the time I got the sauce the food was colder than it arrived. The standards of Archie’s seems to have dropped massively. We have made the decision to not return even again. I’d advise spending your money else where there are better options in the Trafford Center!

I Absolutely loved this place , I ordered a Cheeto chicken burger and it was absolutely amazing, and also , I ordered some wings and a Kinder Bueno Milkshake which was also top notch , if I come to Trafford centre , definitely be coming

Pleasantly surprised at how good Archie’s was. The food was quick, hot and tasted great. The service was excellent, all staff were helpful and kind, esp Reece

Jarek, the manager , was extremely kind replacing an item that we had incorrectly ordered . Not even a hint of annoyance from him , very obliging. Food as always , on point 🌟

James jaroslaw bond was impeccable

Only place I go for a shake, always a packed place to eat on a weekend but still easy to sit and eat with ok service

First time to Arrchie’s Really enjoyed our food We will in Essex , its a bit of a way to come 😂😂

Top quality food and service. I had to pull over in my brand new shiny BMW to write this.

Ibrahim was a great server, patient and helpful service with a smile. All the staff were fab, keeping the tables etc cleaned and tidied. Food came quickly and was very tasty. Would recommend!

I’m bewildered. The level of hospitality is simply out of this world. I came in unsure and nervous about my visit but after meeting with the world renowned Niraj I was entranced by his warming aura. He gave me the perfect recommendation (Big Mac) and courted me gracefully towards having what is now the greatest experience of my life. I’m counting the days so I can revisit his majestic smile. Please. Give this man a raise.

Wonderful staff, especially savannah, Nicole and rosemary. These lovely people guided me on what I needed to do and how to order. Would recommend going

Savannah was class. Great service and happy to see someone actually seemingly enjoy their job.

Lovely staff, amazing food, love that they have their own branded cola and drinks

Came out with a migraine but brilliant food and shakes

Connor was amazing, very polite and helpful when choosing my order! Will be returning

I recently visited Archie's at the Trafford Center in Manchester, and it was a fantastic experience from start to finish. The vibrant and fun atmosphere immediately sets the tone for a great meal. The staff were incredibly welcoming and attentive, ensuring that we had everything we needed. The menu offers an impressive range of delicious options, and I was particularly delighted with the burgers and milkshakes—truly a treat for the taste buds! Everything was prepared fresh and served promptly, even during the busy hours. I highly recommend Archie's for anyone looking for a delightful dining experience in a lively setting. We will definitely be returning soon!

Feel violated waited 20 minutes in that overstimulating pink hell hole for a dry pale chicken burger and burnt selects Sort it out Archie’s

Although the food was okay it took ages to arrive and we were one of the only people in the place. No atmosphere at all and staff were not really very helpful. Will not be going again.

its so pink! i love it, very tasty food, especially the truffle fries. the service was amazing, Riley was very friendly and welcoming would definitely come back again

Fries were not properly tossed after being sprinkled with salt and spices. Some fries were extremely salty borderline bitter, while some with no salt at all. Overall the food was good.

Worker Savannah amazing customer servce and was really welcoming! made my day

Went today for something to eat, on arrival the staff were all cleaning which was a good first impression and polite, we sat down and ordered via the qr code (much simpler in my opinion), the drinks came first shortly followed by the main meals, we both had the alabama burger and can honestly say it's the best smash burger I've had, I also had the cheesy crinkle cut fries which were also top notch,after that we had the waffle (which was then I realised I should have been taking photos to post for this review) which was really tasty,all the staff were very friendly,professional and always helpful which was a nice change from most eateries we go to, would 100% recommend archies if you visit the trafford centre!

We visited yesterday for dinner, about 7pm and the place was nearly empty, so not much atmosphere but the music was good! The Sweet Alabama burger was quite moist will all the extras, but tasted great. However, at nearly a tenner alone, it was on the expensive side for a fast food joint. Also ordered a Million Dollar milkshake, again not worth the price of £6 and misleading as it said Cadbury’s flake, but didn’t come with one? So the food would warrant maybe 3 stars. However, within an hour of eating I had violent diarrhoea! I hadn’t eaten anything else since breakfast and I’m fine again today, so not a bug and definitely the food as my friend was also ill. Not a happy bunny!!

The peri peri flavor wings are a taste sensation, and the drinks are spot on. The vibrant decorations add to the lively atmosphere, making it a great spot to grab a quick bite.

Chips were horrible microwave at best. Burger was bang average. Shakes were decent as where the wings. However £40 for two burgers 1 chips 2 shakes and wings is ridiculous. Won't be going again

Food: very nice juice smash burger with turkey bacon slightly salty however overall good. Very tasty peri peri wings. Service: Extremely friendly staff the fries came cold ask them to change it and they brought fresh batch straight away Atmosphere: Barbie vibe to it. everything is pink not for me but With many sits and very clean. Overall good would recommend people to visit the branch

Food is sooo good and lovely staff !!! chicken burger, mac and cheese bites, truffle fries were to die for. Wishing we had Archie's in London !!!

Nasty chicken wraps, chicken was dry.

Archies is very nice. It has some of the best food. I have ordered Mac and cheese bites and I hate melted cheese but absolutely loved these. Normally, I get plain chicken wings, crinkle fries, Mac and cheese bites and a pink lemonade. All of this together is really delicious. I would recommend Archie's. Sometimes, the queues get way too long and one time the online system stopped working which was annoying but I still love archies

Love the shakes, service was good, but very saddened at the vast amount of single use plastic; even the soda containers were plastic rather than cardboard.

First time trying this franchise, and all I can say is... definitely worth the price. The chicken burger was absolutely outstanding 👌 ( ended up getting another one! ) The desert was satisfying, however the cutlery was just a plastic knife and spoon and was difficult to use. Overall, the customer service was great, the food tasted immaculate.

very nice food, plenty of selection, you can order at ur table using QR code, would be better if you could order things together as a meal and not separate

The burgers were nice and served in a reasonable time, however I order the softee ice cream X2 which never came,after 25 mins my hubby went to enquire and they said they'd forgotten,no apologies whatsoever,very poor service,we were seated at table 26 about 1.20 in afternoon.it wasn't that busy and there were plenty staff.

Good food, can't fault them, it's a fast food burger place, what more do people want.

Waited half an hour for cold food and one burnt burger. Cheese fries don't taste the best

i really love archies and i love everythiny about it,the girl who served me called somia should get a raise,shes so nice and pretty and she was really patient with me even tho i wasnt too sure on what to get ,she helped me pick out what i wanted and was overrall showing me how great the customer service here is. get that girl a raise!!

As much as the item names would like to convince you otherwise, not good.

Well, what can i say!! Truly splendid experience in Archie’s this evening. Only one downside, you have to take out an entire mortgage to buy a burger, which is pretty delicious, but not worth the £11.50 that it cost me. Would i advise? Yes, to everyone called Bill Gates👍

This is the first time I tried Archies. The only good thing I got to say about this place is the looks nice and eye catching. Food overly priced small portions. Food taste and service below average.

We came down for the weekend to visit Manchester and our Archie’s experience was great, the food was amazing and the service was great, one of the staff members, Moses was such a big help, he answered all our questions and gave us all the information we needs and provided us with everything we asked for, the store needs more staff members like Moses honestly made our experience amazing

we visited the one in trafford in manchester. The food was amazing, everyone enjoyed it, the manager Moses was absolutely lovely and was so warm and welcoming. Such a beautiful diner and would definitely come back. Food was amazing i got the LA burger and i haven’t had a burger that good in years

Moses was very helpful and gave a good service with a smile.

Rude staff. Harris made us feel unwelcome.

Everything’s good apart from no facilities for little babies no changing room

Amazing food!The best burger I have had in my long life of living (11 years) having various burgers.100% recommend. Quick and efficient service

Mr moses was very welcoming on arrival he kindly informed us the food is halal he let us choose our own table and showed us how to order. He came to us if we needed anything. Moses is very warm and friendly enjoyed his service.

Mahnoor's customer service was really good.

Great food, great atmosphere, host Antonio was very helpful with my allergies and suggesting the sweet Alabama burger (10/10)

Me and my family were warmly welcomed by Moses, after a rough day at the crowds today.

1 let down is the hot wings are not spicy but everything else was great!

Always a pleasure coming here to Archies Trafford Centre. Especially when being served and looked after by Moses. Every time we have a come, Moses provides the best service with a smile and makes sure we are happy at all time. Me and my wife always have a good experience when we come here thanks to Moses.

Always a decent place for a burger meal. Made better with the excellent service behind the till from Antonio. A polite friendly member of staff, goes a long way to enjoying a meal. Thank you.

Excellent customer service was a good help recommend good food jana helped us

Our server Niraj was a pleasure to meet and he really webt above and beyond. The food was good but the service made it

Archie's was good. Niraj, our waiter, was great however! Hard working young man and visibly enjoys the job. Food was great too. Overall experience was really great.

Niraj was the best employee i’ve ever seen and talked to, he should get a pay rise immediately.

Terrible system for ordering food and really long wait times. Staff are slow

Everything was good. Thanks to Moses for his good customer service.

Food was warm to touch, everything was room temp. Very disappointing considering how much we spent. Wouldn’t come again.

Been to Archies loads of times but this time Sonia decided to type in 16 instead of 61 the food was cold by the time they realised and Hey I guess it was our fault right, oh and the wrong milkshake but because it went out to the table they wouldn't change it

They have good food, good songs, 2 floors and the food comes very quickly. If you go to the Trafford Centre come to archies

No complaints from me, burger great, fries with peri salt great, iron bru on draft great.

Excellent service. Moses at the reception was quite helpful in selecting the best choice of Classic Shakes.

Great service. A staff at the reception called Moses attended to me, he is very lovely and professional. He should be appreciated!

a favour excellent Especially the deluxe

After messing up my own order and selecting a burger I didn't like muamber personally cooked me a different burger making sure I'd like everything that was on it. Genuinely lovely thought and service and turned a walker into a customer. Thank you so much 👍

Overpriced and cheap ingredients used. Ordered the hot chick burger and felt robbed. Charging double the price of a meal deal anywhere else for a standard burger. Chips were too solid and the stench made me wanna throw up. Fast service and good atmosphere but it doesn’t make up for the extreme disappointment that was the food and the daylight robbery. Do not recommend, better places available.

First time food was great fries could be better everyone was so nice I liked the pink and I suggest the chicken burger

I would like to say a huge thank you to Moses and Matt. Amazing customer service! We were a group of 15 and were all very happy! Very friendly and attentive management team! Thank you for going above and beyond to make our experience at Archies a memorable one- ( celebrating our 12 yr old birthday)

Moses was amazing, really looked after our every need, he's an assett to the team at Archies trafford. Many thanks

Bhuvi was really helpful and provided an exceptional service. Credit to the team