TGI Fridays in Trafford - Phone Number, Reservations, Reviews

This restaurant is a lovely place to eat. They have added some new veggie options which is perfect for me as sometimes I struggle to find veggie alternatives. The meatless plant based chicken seseme strips were really tasty. We got seated quickly and Tarik looked after us the whole meal, the other waiters were all friendly but Tarik made sure to go out of his way to get what we needed. And he was very friendly with us. It was a lovely experience and we will be back again for sure x

David and Kayleigh (who's first day it was) were really quick, attentive and very polite and helpful making some choices. Service was to high standard consistently throughout our visit. Thanks you to David and Kayleigh for this.

Tarik has been a great server, very attentive and kind to my two little girls. It’s the first time I’ve brought them out for a meal alone and it’s been really easy thanks to the friendly nature of the restaurant! We’ll certainly be back! ☺️

There is a Great choice of food, great service, very friendly staff. Would highly recommend this TGI’s for a nice meal out.

Clean tables, friendly and attentive staff, food was great, definitely recommend. Sign up to tgi app and get free kids meals!!

On arriving at TGI Fridays we were seated at a table and given "sticky, dirty" menus and were told someone would be over to take our order soon which they did 10mins later. Our drinks were served to us another 10 mins later and I had no issue with that. We waited and waited for our food which was 2 burgers and a kids meal. As time ticked by I noticed there was more and more people being seated for dinner and the table next to us getting their food before us which we were there 30mins before they arrived. After 50mins a waitress who had noticed I was looking around for our food came over and told us our food was "next to come out of the kitchen" so we said we would wait as it was nearly being served to us, or so we thought. 4 more orders came out and still no sign of our food and it was just over an hour at this stage so I'd had enough, because my child was starving. We went up to pay for our drinks and I asked for a manager and the girl at the till said she would fetch him. He came over and looked at me at if I was the issue, I told him I wasn't happy that we were waiting over an hour and still didn't get our food, and other tables that came in after us had gotten theirs to which he replied "I don't care about other people, if you had come to me sooner I'd have went to get your order"......no.1 he was no where to be seen only laughing and joking with a waitress blowing up balloons, no.2 if he was good at his job he would be managing his staff properly and No.3 I told him I had been told by a member of staff it would be next out of the kitchen, so they were aware I wasn't happy with the hour long wait. He had no manner about him and said he would go to the kitchen and get the food and there would be no charge but at that stage I thought if the food was as bad as their service I wouldn't waste anymore time so I offered to pay for our 3 soft drinks and he said it was OK that we didn't have to. We went down to Burger king and were met by amazing staff who were so helpful and friendly and knew exactly how to do their jobs so I think the manager in TGI fridays and his staff could learn a lot of lessons from the staff in Burger king. Less balloon blowing and more serving and communicating would go a long way.

From my perspective, it isn't value for money at all. Seriously a sub-standard burger costs £20?!!!! I really regret going to this restaurant. Thank God that I went alone. If I had take my family along, they would've blamed me for making them eat the lowest value for money burgers. The staff who took my order was new and asked her about the menu. She straight away said I'm new and she doesn't know about it. Okay I agree she's new, but can't she at least ask the other experienced staff that a customer has a question and resolve it?? Never again!

Shocking service. Kids meals came out late, missed an adult side, couldn't get any refills, staff just huddled round the till. They didn't even clear plates and to get refills we pretty much had to do it ourselves. Can forgive when busy but staff outnumbered customers, total joke, won't be back.

I was trying to the staff the I want to refill the coke but I literally got ignored by all of them and they just talked to someone else

Been many times to this chain and had good food to be fair. I ordered the same sesame chicken strips that I like. However, this time came a burning plate with burning sauce which obviously was heated in the plate with the chicken since the chicken was dry. Disappointing. Fries was good so they got that right. Bubble tea was warm even though had ice so not sure how they making it. Bad taste too. Didn’t even offer ice for tap water or bring any cutlery until requested. Waitress and staff are friendly but need to do something about the kitchen and service can improve. On top of that got a salad which I bet is from last week. For the prices that are not low I would expect better specially since I been so many times. Not a pricy place but not cheap either. Will stick to the one in prestwich they are better. Kids menu is fair but nothing special.

Poor service. Meals came out whilst we were eating our starters and had to go back. Food was not a great standard but the prices were too high. Overpriced food, low quality food. Won’t be returning any time soon.

We went here yesterday, service was slow and staff were all miserable. Food was ok but not worth the money, table was sticky and the restaurant was just dirty. won’t be returning

What a disappointing experience. The high melanin woman working there was straight up rude and had zero manners. She was slouching on the couch the whole time whilst serving us, didn't even say 'excuse me' or 'sorry' - it was just 'huh?' when she didn't understand us, completely informal and unprofessional. And when she brought out the hot plates, she didn't warn us at all. We almost burned ourselves! The service was unbelievably slow too. We had to ask twice before one of the 6-8 staff members available finally brought over the bill. And then they didn't even come collect the cash we left - we had to get up and bring it to them ourselves. However, the high melanin male staff member was the complete opposite - very polite and helpful. He actually warned us about the hot plates, which we appreciated. On top of the poor service, the value for the food portions on certain dishes was not worth the price we paid. The portions felt skimpy considering what we were charged. As first-time customers, we definitely won't be going back. No wonder this place only has a 3.7 star review - the service from that one rude staff member was awful. Avoid this place if you want to have a decent meal out.

Decent fries, everything else is sub par, especially the garlic bread. Service was slow, wonky tables, old sticky menus, refill drinks sound great but you need the service to refill them. It would be acceptable if the price of the food was cut in half, I'm not exaggerating either, literally half price would be fair.

Truly awful…food arrived at the table in instalments, 3 year olds was last to get to the table, fajitas freezing had to ask for sauce and wraps after sitting for 5 mins without them, hottest thing about them was the sour cream, pasta freezing under cooked no garlic bread had to chase that as well, ladies toilets flooding, just absolute chaos, never again

Don’t waste your money!!! We visited on 27th of July at lunch and it’s the worst visit we have ever had and has actually put us off returning. The general cleanliness wasn’t great, the table we where sat at was sticky as it hadn’t been wiped from the previous customers and the floor needed sweeping. The food was ok it came out barely warm but no member of staff came anywhere near to do ask how things where. My main issue is the staff…. they don’t seem bothered in the slightest to provide any acceptable level of customer service but are more interested in standing around chatting or even better walking round the restaurant shouting over tables about how they need extra money but can’t be bothered with the customers. I had walk over to a group of staff and ask to pay which seemed like a huge inconvenience for the staff taking them away from their conversation, Ellie W who took my payment clearly had very little customer service training. The team could benefit from training at this restaurant. I wouldn’t waste your money on a visit here and I would love any member of the TGI Fridays team to contact myself! Honestly you would be better going to a supermarket and buying there frozen range than spending 3x the amount in the restaurant!

They tried to squash a party of 5 onto a table for 4. We moved a table to make it a 6 person table. Menu's definitely need cleaning. Staff need training to be more attentive. To have to ask for drinks refills when staff used to offer this shows the downward spiral this outlet is suffering. Food was good but very overpriced compared to othe good outlets. Will think twice before returning.

Seriously over priced. We used the app to get kids meals free but £18 for a burger and chips( no salad included) is mental. 2 cocktails for £16 is pretty much saying we will make you have 2 . Usually tgi Fridays do good cocktails but their passion fruit martinis were rubbish. My wife's chicken and chips was over £20. This is a Thursday afternoon aswell! I'd recommend ending this company personally. Daylight robbery for the quality you get. I personally will never use their restraunts again.

Food is not great and quite expensive for what you get. Music was super loud as if this was a club! However our server Olivia H was very lovely!!

Waited outside to be served for 5 mins, tried to walk into restaurant and staff member wagged her finger at us, instead of helping. We walked out

My husband and I decided to pop in for dinner. On arrival we saw a banner advertising 'bottomless sesame chicken' for £15 when using the app. We thought we'd give it a go and we're so glad we did, the chicken was delicious and the portions very generous and piping hot - we managed 3 each. Plus loaded fries, sweet potato fries and mac and cheese on the side. Would also like to mention the wonderful service we received from Oliver Ncate. I didn't see him without a smile! He had such a lovely, positive and warm body language and made sure we were well looked after. Thank you, Oliver!

Vegan burgers and chips really good! Had someone with an allergy which was sorted with the someone which was nice. However the waitress emily forgot our drinks and only after prompting our food did the drinks get given to us. Our waitress Ellie w seemed to lack enthusiasm and I can't blame her being a waitress but still, service was slow and and she didn't appear friendly. From paying it was like k thanks bye sort of attitude. Can't complain about the food and atmosphere which was good and it was clean and we were served quick just the service and late drinks.

Seated and then just left and forgotten about for over 30 mins, was not busy either! All waiting staff were talking amongst themselves, even after we got their attention to be served... Terrible

The food is reasonably tasty. Service was extraordinarily slow. One has to wonder what the staff actually do at this restaurant, because it seems despite being half full even getting back change from paying the bill (about one pound fifty) took more than TWENTY minutes, and getting out food was also extremely slow. That said, the atmosphere of the restaurant seems nice and it's relatively clean, but the terrible service (or lack thereof) warrants only a 2 star rating, especially considering the relatively steep cost for just a burger and fries and almost extortionate amount they charge you for a coke.

We attended for lunch and was surprised to see a queue had formed outside to get in! Luckily it went down quite quickly. Our order was taken and the food arrived in 5 minutes, even before our drinks. The meals were underwhelming. Our smash burger patties seemed overcooked and the chips were full of black eyes and overly salty. For almost £45 for two meals & two drinks, I expected a lot better. Staff were pleasant, but I'd advise going to one of the other restaurants in the food hall.

My recent visit to TGI Friday's was fantastic! The atmosphere was lively, and the food was delicious—especially loved their loaded potato skins. What really stood out was the exceptional service I received from Paris. She was attentive, friendly, and made sure our dining experience was perfect. Her recommendations were spot on! Will definitely be back for more great food and service.

Very good nice atmosphere however abit expensive. The food was very nice. The service was superb. Only problem was getting seated took a while and it was quite expensive.

Now I do love a good TGIFridays and their drinks. I'm sat at my table with no cutlery or napkins. And ordering food that requires cutlery is given, shouldn't have to ask. Then watching a waitress walk passed you with your food to return it to the kitchen and 5 mins later bring your food cool while the plate is hot as hell. Then listening to the table next to me say "ooh the foods really fresh and hot". It's just the little things that do matter as well, a smile, a hello but I've had it only from one waitress called Elizabeth.

We booked in for a meal to celebrate my daughter’s birthday after the cinema. Jack P looked after us and other staff were aware of it being a birthday celebration. The restaurant had a nice, busy atmosphere with other birthdays being celebrated. Kids loved the food too! Thanks for making it a lovely meal for my daughter, Jack 🤩

Went for a lovely meal for Father’s Day and honestly couldn’t fault the staff or food! It was amazing, had the best time. Thank you to Grace and Ethan for being amazing plus other staff that served us today.

Overall the food and drinks are good

Terrible food, terrible service and awful prices. We waited for 10 minutes to get the food menu after being seated. The servers were rude and unhelpful. I ordered a cola and got an extremely watered-down one - I have no idea how you manage to mess that up. I then ordered a burger and chips. The chips were bland (requiring a lot of salt and pepper to be palatable) and the burger was greasy. The burger patty was so thin, it looked like something from the McDonald's. £26 for this is atrocious.

I don’t know why this review was removed . But on remembering we were seated next to a bucket which was on the floor not cordoned off under any health and safety in that particular area catching rain that was leaking from the ceiling

I’m not sure what positives I can provide on this review but I’ll give it a go. Our main server, Michael, was friendly and helpful throughout. I’m genuinely not sure how he kept a smile the entire time, as none of the other staff did. First of all the building is absolutely filthy. Both men’s toilets blocked, dirt on the floors, dirty knifes and forks (when you eventually get them, maybe when you ask for the 3rd time), menus sticky to the point that you have to wash your hands after and just general nasty mess everywhere. On a hygiene level I would recommend avoiding this place if you have an infant, elderly or a weak immune system. When we arrived after booking we were shown to a table before a party waiting before us. The other party said it was fine to go ahead but this was a clear lack of managerial skill from the chaotic staff from the start. Upon ordering, the staff are unable to answer what “meat free chicken” really is. Because of this we had to order alternative foods. Surely this is an allergen problem, but come on TGI, if half your menu is going to promote meat free, at least tell us what it is? 🤣 Our starters arrived and were fine, except for one of the chicken starters that was cold and chewy like it had been left out for too long. The waitress who delivered the food looked like she didn’t want to be there (honestly neither did I). During the food arriving a cleaner was trying to then clean under our table with a mop. The mains arrived and again, fine, except for the lack of understand on what a fajita is supposed to be. I’m not sure how 4 mini wraps was ever going to be enough for a hot plate of chicken? Has anyone in the kitchen actually seen a fajita? Again, one dish cold and the kitchen decided to replace sweet potato fries with normal, slightly anemic and soggy chips. I’m not gunna lie, we didn’t stay for dessert because we would still be there in the morning at this rate. The service was slow, getting the bill was slow, food was poor at best and the kitchen staff clearly didn’t want to be there for the bank holiday weekend. I’ve attached photos because I think you must see it to believe it at this rate. Manchester hygiene should be shutting this place down and TGI should be ashamed at the way they’ve let this store go. I never expected 5 star dining but I don’t expect to be unable to use the loo, wash my hands (the sink was filthy) or worry that my food has been sat out for hours before. We should have left the moment we heard a 2nd table complain and refuse payment. Attend this establishment at your own risk.

TGI Fridays is an outstanding dining spot! The atmosphere is vibrant and welcoming, perfect for a fun meal with friends or family. The menu offers a fantastic variety of delicious dishes, but the real highlight for me is their amazing milkshakes. They are incredibly creamy, flavorful, and come in a variety of tempting flavors. Whether you're craving a classic chocolate or something more adventurous, their milkshakes never disappoint. The staff are friendly and attentive, ensuring a great dining experience every time. TGI Fridays is always a treat, and I highly recommend it!

We ordered Beef steak and glazed chicken burger Steak tasted burnt.Not at all good .Burger was average,kind of dry.Not worth the money.

We recently drive half an hour way to TGI Friday's telford center and had a very disappointing experience. Despite the restaurant being almost empty, we were rudely told that the section we wanted to sit in was not open. There were other tables available in the same section, and when we asked why, we were mockingly told, 'we can't bring another staff member, we can't serve you.' This response was extremely unprofessional and far from customer-friendly. I did not expect such poor service from TGI Friday's, and I am thoroughly disappointed.

friendly staff especially staff member Tarik, he was our waiter during the lunch hour and he was so kind, happy and chatty. Absolutely amazing to have staff like Tarik, he made me and my family feel so welcome.

Friendly staff, efficient service especially our waiter Tariic. Lovely atmosphere, quick service and great with children

One of the better TGI's around but unfortunately on this occasion it was not great. The waitress was great but whilst eating out starters our main course turned up within minutes and whilst we were still eating, they apologised and said they would remake them once we were ready. They they returned again about 5 minutes later and my partner was still eating her starter. Once we were ready we were told our order had been remade but it wasn't the hottest and it was hard to believe they had re made our meal 3 times. Waitress did her best but seem the kitchen staff let her down

Went at a time that was very busy and it was still very fast service and great food. Perfect service, going above and beyond from Cheryl P. Thank you very much.

The staff in this TGI Fridays were kind helpful and nice and respectful and happy and smily also polite, couldn’t ask for any more from the staff the food and drinks were fast and amazing Special mention 2 Nicole she was amazing and kind and generous thank you

Kira was awesome. The best waitress ever, made us feel at home and she is a complete legend. The chicken was divine. Dave was great company as well but I don't think he's gone be here everyday. Thanks TGI From the Dave and James party

Fab service great food! We love it at Trafford TGI! The only negative is they’ve taken my chicken salad off the menu! Thanks so much tho Abi we will be back! 🙏🩷

It was so lovely! Tarik was a great server! The food was super duper yummy! Definitely recommend to everyone! Would come again!

Tarik was a very attentive and friendly server, he made our trip extra special and was extremely helpful. We came at 5pm on a Friday evening, and our food was on our tables within 15 minutes of ordering. It was delicious also.

Cherry was amazing! Absolutely on point with customer service, didn’t have to ask for a refill - I blinked and it was there! What a star! Cheryl for president✨

Cheryl was great! Very attentive and lovely. She was attentive but not too much! Food was also great and nice atmosphere

Lovely food always and Kim was lovely and very quick to bring food and drinks and check were okay, sesame strips are the best

Our server Tarik was so lovely and welcoming made sure everything was perfect for us! Loved the food the fajitas were gorgeous!

Kim was our server, & and was great!! I have an allergy and they were amazing with checking everything for me and cooking separately. Thanks so much! ❤️

Got served by Friendly nice staff called Tarik would recommend to a friend food is delicious and service is effective thankyou

Awful. Dirty. Shocked at how bad it has got. Food presented poorly. Cocktails not like they used to be. Staff member, Oliver, was only staff member we saw who was attentive and like the staff used to be. Got a real cheap feel to it now so it's overpriced.

Kim was amazing , the food was really nice and we will be back again soon …. The birthday cake for our little one was a nice touch , thank you

I visited TGIs for my brothers birthday and was served by Millie. She was a brilliant hostess nothing was too much trouble and was very attentive to accommodate our visit and ensured my brother had a lovely birthday meal. Food was great and would definitely be visiting again 😊

I was at TGI Fridays and had a meal with my friends for one of their birthdays and Millie was very friendly and efficient :)

Very helpful, Tarik was very polite and helped us use the app, food was fast as well as the drinks, very good service would definitely recommend

Very good quality food and staff. Was sat down straight away. Staff were very friendly and came over to sort drinks and food. Tarik was very helpful.

tarik was very helpful and nice helped us use the app very good service food was fast and nice would defenitely come back again

Service was amazing from Tarik, he was on hand to help with our questions on the menu as it was our first time here, Great food came out very quickly. Really enjoyed our experience and will definitely be returning. Great portion sizes for the money!

The food is always excellent! They have a great range of vegetarian and vegan dishes too, which all taste amazing. The waiters/waitresses are always lovely and friendly. Our waiter today was Tarik, who was amazing!

Nice atmosphere, great service. Our server, Tarik was very welcoming and helpful. Food was tasty. Will definitely be back

Tarik served us. Friendly with the children and very helpful. Everyone really enjoyed their food. Food was quick to come.

Thank you Rea and the team! The children loved the activities and everyone was so kind and helpful. Great place to sit away from the crowds and just relax in our own booth. The children’s portions were huge but both children enjoyed it and no...

Great food and friendly staff - visited TGI at Trafford Centre, served by Rea who was great - lovely lunch will be back again.

The service was brilliant, the waitress was very friendly and went above and beyond for us and made us feel very welcome here.

Lovely atmosphere with some amazing service bye our waitress millie, she was very efficient and responded well with our concerns. The food was a bit pricey but food was lovely.

Really good service from Cheryl P, always refilled the drinks. Great food and atmosphere. One of the best TGI’s we’ve been to.

Visited as a group of 5, food was pretty average, some was a bit cold. The service was shocking, my food did not come out with the rest until i asked for it as they had forgotten it and then took another 10 minutes to arrive. We ordered refillable drinks and when we asked for them to be refilled for the whole table the waitress only did 3, then when we asked for the other 2 to be refilled she seemed quite ignorant and seemed annoyed when we asked her anything. There was also no cutlery on the table so when our food came out we then had to ask for knives and forks which took another 5 minutes to arrive. When trying to get the staffs attention they make eye contact with you and then walk off as if they haven't seen you. If you ask the staff for something or some help they will say "i'll be back in a second i'm just busy" and never come back. The chips were nice and evenly seasoned.

First time we have visited this restaurant, we were served by the lovely Dayna who couldn't be any more attentive or welcoming. For someone who has not long started doing that kind of work she is a credit to your restaurant. Thanks again for a wonderful evening

What an appalling experience not only was the middle aged waiter very obnoxious, rude but also very arrogant & kept insisting that we could only order 2 cocktails even though we only wanted one, we even asked if one could be a mocktail because one of us was driving but he just kept saying we couldn't because we could only order the same alcoholic cocktail, consequently he's attitude & lack of customer care and service cost the restaurant a £100 lunchtime takings which Tampopo was very happy to get instead.

Dayna is lovely. Really helpful and cheerful. Always checking in on us for drinks and whether we were finished with food.

nicole was a star, nicest person ever! she deserves a massive raise !!! we love u nicole super happy and always had service with a smile

My server Tariq was a great help and kept all of our guests entertained. He was the best host you could really ask for in my opinion.

Very impressed with the food and service! Everything was fresh and hot and our server Cheryl P made our experience very memorable, my little boy was thrilled with his balloon dog that she made for him!

Kim was GREAT! Food was quick and the NY strip was cooked to perfection. The honeycomb cheesecake is amazing too. We'll be back.

Lovely trip to TGIs. A shout out to our lovely waiter Tarik! Thank you for a great experience, so helpful and friendly Thank you!!

we came on thursday night and very quick seating and friendly waiter tarik and our food came very fast and it was very nice

Great service from Tarik and nice food. Will recommend for people to come and I will come back soon. I like tgis as it is always nice food.

Attended whilst out shopping for a spot of dinner. Our server Tarik was not only a pleasant waiter whose service was fast, he was also friendly and funny. Nothing was to much trouble for him or manager due to my allergies.

Our server Tarik was super friendly and helpful! Loved his chat and was a fun guy! Food was beautiful. Will be back again.

Tarik is an amazing server very fun and flattering! It’s nice to see great service in a TGIS Fridays again! Ordered starters and mains and had a fun evening with the girls.

Amazing service from Tarik. Food was great. Really enjoyed our time here with friends. Will be back for definite in the near future.

Arrived to be seated on a table that wasn’t set even though there were ones around us set, waited 5 minutes to be seen but no one came. When we looked around to find someone, 4 team members including the host, bar tender and waitresses. When we opened our menus there was a sticker stuck onto one of them. And overall staff were rude. Ended up leaving as we waited ages to be seen. As we were leaving someone said ‘thank you’ even though no one had come over to us and we hadn’t even bought anything. Ridiculous service!!!

Tarik was amazing! He was so attentive and greeted us from the moment we sat down. More staff like Tarik please!! He was even kind enough to take a picture with my housemate.

I have to say Tarik was so amazing! So helpful and super friendly and really made sure we had everything we absolutely needed.

Tarik was really friendly and helpful and the serve was great, he always made sure we had everything we needed. couldn’t have asked for a better experience.

Service was good not many people were here but the seat had a rip so was uncomfortable. Our server was very welcoming, his name was Tarik. Would come again. Would recommend.

service was fab and fast , tarik the server was nice and checked up. recommend to others. seated fast and very welcoming.

We had a lovely lunch here at the Trafford centre! The food was great, and Tarik our server was incredibly attentive in making sure we got what we needed, which was great as it was one of our first outings with our baby. Very family...

OH MY GOD!!!! NICOLE!!!! Amazing service! Me and my jimmy had a wonderful time!! 💖💖 cocktails are grim (sorry guys). 😔

lovley server :) super friendly and great food and the bottomless chicken strips were delicious- the cocktails were so refreshing

Me and my girlfriend were served by Cheryl, she payed a great attention to my allergies and told me what I could and couldn’t have, great customer service and a good example of someone who cares about the customer

Great quick service with no hassle. Cheryl was very friendly. Food very tasty. A little expensive but isn’t everything nowadays

Nicole was a blessing! Great food and kept the kids quiet with some crayons and ballon 😅 can’t complain! Food was great and Nicole was happy to attend our needs and drinks (even when we asked for a dozen refills 😂) Thank you Nicole!

Great food and service drinks came quickly. Host was quick and attentive, food came quickly and was beautiful Tarik gave great service

Friendly staff, nice food - Tarik was great I don’t really know how to fill this with 100 words after saying the food and staff were brilliant….

Had Nicole serve us absolute delight made us feel comfortable and welcomed nothing was to much hassle for her very friendly.

WHAT AN ANGEL!!!! Great service from Nicole she was quick to support us and was prompt with her service! Very sweet and lovely

Nice food, clean , attentive waiter. Lovely meal, short waiting service. Quick service, staff are lovely nice atmosphere