TGI Fridays in Trafford

Couldn’t be any happier with my experience and custom I will happily be coming here again the food is is awesome and tasty

Great food and great service by Tarik was really enjoyable and would recommend to many other people really enjoyable :)

We came to TGI Fridays for lunch and we were served great food accompanied with great service by Tarik. Would highly recommend to others.

Delicious food and great service. We decided to have a Friday night dinner and really enjoyed it. We will look to come back again

Lovely server and lovely atmosphere. Joice was very helpful and very quick service. Will definitely be returning ! Thankyou

Wesley our server was brilliant

The worst TGI Fridays I have ever been to. The chef was really rude. When asked by the waiter what our order was my partner said he was allergic to cheese on a burger so to have it removed. I ordered Jack Daniel’s chicken - which doesn’t come with cheese. After ordering the chef came out of the kitchen to our table and demanded to know if my partner was actually allergic or just in tolerant. We told the chef for a second time he was allergic, the chef seemed very aggressive. Once our food arrives the burger my partner ordered was inedible it was burnt and completely over cooked. I have never been so uncomfortable and will never go back. We came out for a pleasant meal and left feeling disappointed and upset. Wouldn’t recommend this place to anyone

Our server (tarik) took our order and Upon bringing it out one off them was wrong. Ordered a refillable drink which I ended up going to do myself and just ignored me. Also the server and manger with a libra was checking out people walking past and making eye contact and laughing which is embarrassing when it’s so clear what your doing and the icing on the cake both people again saw some cutlery get dropped on the floor and simplify but it back on the table. I didn’t say anything to see if they would swap them which they didn’t until when I was paying pointed this out which by this point a family was already sat there. Simply embarrassing and not acceptable.

Me and my family dined in yesterday for my nieces birthday and we were highly disappointed with the food and atmosphere. The food was cold, tasteless, dry and very small portions and some had to be returned and redone and some topped up. We ordered nachos that came out wrong and were a disgrace you could pick the whole thing up as a one they were that stuck together and overdone. The man who took our order had to go through the manager for everything who had a very bad attitude and thought there was nothing wrong with the nachos and you could also see the staff talking about us among themselves as if we were in the wrong and saw no fault in the food but I will attach a video and let you judge for yourself. When it came to singing happy birthday to my niece the staff looked like they had been forced out the back with very sour faces. Also everything is very rushed, they want you in and out ASAP which spoils it. Overall I would highly advise to not dine at this TGI Fridays and save yourself the money and upset stomach!

Waited 5 minutes to be seated, finally got seated when we went to the bar and then got told that another girl would serve us, we then waited 10 minutes and did not get served and left. As we were walking out the original waitress said 'thanks for coming guys, see you again soon'. Ridiculous. Tuesday. Also got sat with a group of families with babys.

I've been to this TGI's and the bolton one and there both rubbish. Food is nice don't get me wrong but it costs a bomb and the service is terrible usually waiting 30-45 minutes at least! And it's so dirty leftover foodstuff everywhere bread, chips etc. Staff are incredibly unhelpfully and sparse, there were three of them talking in a corner while the other 2 were doing everyone's orders! Would not reccomend if you have the choice.

Recently came to the trafford and came here for food. was greeted by a lovely man i think his name was David, glasses and brown hair. He couldn’t have been more helpful and really made the experience great. Lovely food and atomosphere

Wow what has happened to this place. There was a time the sesame chicken strips in JD sauce were a favourite of mine but sadly not anymore, tonight 3 of us had them and all 3 were dry with hardly any sauce!! The salad used to be crisp lettuce in the JD sauce but now it was like 1 week old dry coleslaw which I wouldn’t let a pet rabbit eat!! I did ask for more JD sauce which came promptly but to my shock £1 extra was added to the bill 🙈.Fortunately the chips were ok and they did well to hide the excuse for salad!! Overall a very poor and costly experience which I won’t ever be repeating, it’s very sad to see the decline in this place

Mediocre food, HORRIBLE service. No napkins and no plates were provided for shared food, I had to walk to a waiter and ask for it. Had to ask for the bill three times until we get it.

Terrible food and service, stay away from this restaurant that will turn you angry and unfortunate!

We always enjoy your visit to TGI Fridays.

Wesley gave an amazing service from the start to finish and the food was amazing. Every dish brought out was fresh and hot every

Was served by Wesley, His customer service was amazing and he was very friendly and helpful. He is a great asset to the TGI Fridays Team. Thank you Wes

Very nice food, delicious cocktails. Erin, thanks so much for your great customer service!

The food was good, but staff were very rude to us. Will be visiting other restaurants in the Trafford Centre, because of our experience, in the future.

We had a wonderful time! The meatless JD chicken strips and veggie burger were stunning, and my partner enjoyed the ribs. Joice took very good care of us :)

Lovely food, and the service from Lucyana was fantastic! She was very welcoming and looked after us! Thank you Lucyana!

Really nice food and great service from Tarik, couldn’t do enough for us! Thanks again and we will definitely be back soon!

Visited on a Friday afternoon, place was really empty which I was surprised at. Until the end of the meal then it clicked why. The guy who took us to our table (tall lanky guy with a miserable face) could not be arsed at all. Took us to a table, chucked the menus on the table and walked off. So we sat there like, OK does someone come to us or do we order at the bar or what. The menu is really sparse and SO expensive. Some of the burgers are £27. We were almost about to walk out and then someone came over to take our order so we stayed and ordered 2 burgers with chips, onion rings and 2 cokes. £57 in total, food was on a par with other fast food burger chains which would have cost us a lot less. The staff were all stood around talking to each other and messing around. The toilets are absolutely vile, all of the womens toilets were blocked and filthy. Not been to this TGIs in ages and will not be going back in future.

Me and my family went to the TGI Trafford centre and the food we got was horrendous!, normally the food is good bit this time the burger was burnt to a crisp, the chips weren't the best and when I explained to the waiter, she couldn't care less .

Had a fantastic experience at TGI Fridays in the Trafford Centre! Our server Lucyna was absolutely amazing—super attentive, friendly, and really on top of everything, making sure we had everything we needed. The food was great, and arrived promptly. Great atmosphere and service all around. Will definitely be back!

Absolutely brillaint meal this afternoon. A treat for mums birthday after some bad times here before we ere hesitant however we could not fault this visit from start to finish made even better by the excellent service from “luciana” a lovely lady from Europe who went above and beyond and exceptional at her job! She really is an asset to the team at TGI’s Trafford centre proving that exemplary service can make all the difference! An absolute pro in efficiency, professionalism, and attentiveness. Well done all round

UNLIMTIED WINGS FOR £15 !!!!! YES PLEASE Such a good offer also they did refillable drinks to for £4 During this visit we was looked after by Zoe and she was first class , asking me for what wings I would like next so they was cooked before I even finished my plate I was on and refilled my drink with out even asking She’s an honour to have on your team !! (Please make sure Zoe is noticed for her hard work)

Went to TGI Fridays today. Was greeted by a gentleman who sat us down who I must mention didn’t say a word to us as customers, he then proceeded to go to the other members of staff and proceeded to laugh and make jokes about myself being gay. The atmosphere was hostile and along with the attitude of the staff. At this point when the staff were laughing at me, I decided to remove myself from the restaurant and did not continue the meal. Shocking service. Shocking management. Shocking behaviour. Will not be returning

All staff members are EXTREMELY HOMOPHOBIC. All laughed and made us feel very uncomfortable, didn’t greet us just threw menus on a table for us.

Well what a let down with the service we had to ask for knives and folks to eat our food with. No smiles and no manners. I went to the bathroom they need a good clean and some of the toilets where broken. As i went to the the toilet i adked for the bill for the tabel, thinking the waitress would take it to the tabel no she waited for me to come out the toilet So i took off het and walked away as she was shouting st me how was i paying . Had she taken the bill to the tabel my parter was there waiting with card to pay. Not one member of staff smiled or seemed happy to be there. Never going to tgis st trafford again Bad bad bad

Zofia and Tarik were amazing The best service I have ever experienced all over the world They are truly world class and should be commended for providing us with such an excellent dinner Please truly thank them for all their balloon animals for my family and for all their joy and smiles They deserve a pay rise - no amount would be enough for what they do. True legends.

Good atmosphere but the food was shocking for the price. Small portions and left hungry. £20 for a burger and the portion of chips were smaller than the portion of chips in the kids meals. The kids meals had a large portion of very salty chips and a tiny amount of chicken, almost no vegetables as the corn on the cob was literally 4 pieces of corn in width, lol. Ordered 2 cocktails, both were terrible (served in the wrong glasses, not made properly, and watery), I returned mine for something different then the one they gave me had no alcohol in it. 3 bad visits over the last 5 years or so and this time we won't be coming back. Really not what it used to be.

Well overpriced and no better quality than McDonald’s £100 wasted and food/ service as poor as we’ve seen

The food took to long and when it came the 1 of the meals were missing and we waited 1 hour for food and it took ages

Attended TGI Fridays trafford tonight, just leaving and I am already feeling ill. Rotten salad, without any of the ingredients on the menu, and then when I raised my concerns about the stench politely, salad was replaced with a frozen one! Ended up eating here because we couldn't get a table anywhere else, never again. What an experience! I'm astounded. Eat here at your peril! Wesley was amazing and the manager did take the price of the salad off the bill but boy, what a blighted meal experience. Never again.

The steak was all fat and grissle. The beef was stringy and overcooked. The best thing was chicken by far. The staff were ultra nice but the food was awful.

Looked to book for some food for 3 people. Had special deitry requirements. Was asked to scan the QR code and got a very limited choice. Food is very overpriced. Decided not to stay and just pay for drinks. Staff attitude went from luke warm to frosty because we chose to leave. Did not feel valued as a customer at all.

We didn’t even stay to order. The person who met us at the entrance couldn’t be bothered. We wanted to sit in a booth and he just said “it’s not clean” and walked off - ok, so get someone to clean it then?! It wasn’t exactly busy. Didn’t fancy staying and giving them our money after such a poor greeting. We went next door instead to Coast to Coast and received a warm welcome and were able to sit wherever we wanted. Maybe the greeter at TGI’s could take some training from them? Or get a job he can be arsed to do.

Pros Atmosphere lively Servers were friendly Cons Multiple blocked toilets Burger - bun was still defrosting, like ice in middle "Mac and cheese" - dry as a bone, Kraft cheese pasta out of a box is better. How they can justify £16.95 for that rubbish is beyond me. Took waitress 3 attempts to get drinks order correct. £85 for 3 mains and a round of drinks. One of the worst and unsatisfying meals I've ever had.

The food was ok but the service was terrible more bothered on there phones sat down talking to each other including management seen 2 tables walk out also due to the poor service

Slow service takes forever to approach the table to take your order. Please listen to other reviews increase your staff. Also stop serving beer on draught. Wouldn’t return due to slow service others tables weren’t getting their orders for over an hour.

Food cold. Overpriced. Kids burger overcooked and the garlic bread sent out tasted stale.

Had an amazing shopping day and then had a super delicious meal here . I d definitely recommend the place as the staff is very kind and smiley . They were also checking constantly how everything was which made us feel well taken care of . As regards the food we went for the classic sesame chicken strips and it was very tasty !!!!

Cheryl could put on a smile for at least a second, and furthermore, not forget to add the garlic fries, your job is not that depressing Cheryl, I should know I work in the same industry but I probably get paid less and definitely smile more…….

Food is massively over priced and not even that good.... probably on par with burger king for quality but 3 times more expensive for same portion size

Terrible experience, first the wait was too long, second we both the starter and main at the same time and third, the burgers were terrible.

Food was good, customer service was brilliant by Wesley. A credit to TGI 👍

Zofia! Amazing as always, memorised our fussy order perfectly and was all correct. Consider us impressed. Great service and good quality food this time around. 4* for food as quality with food isn’t consistent, good most of the time but can be disappointing (we visit a lot) but overall major improvement from our last visit. Thanks Zofia and TGIF 👏🏼 🍔 🍻

Tarik was fast and super friendly to take our orders, and as a vegetarian there was a variety of options for me to choose from.

Probably one of the worst TGI’s I’ve had in a long time… The first two person we spoke to was fine then a man was Italian he had glasses who had no clue what day it was and just seemed abrupt as hell! I was with my little girl who is 8 and asked for an ice cream with her meal which was the first thing I asked for! and when it came to the end he said it comes separate and they are not serving ice cream! Eventually I convinced him to get the ice cream for her! The chips were salty as the ocean and the beans literally could have been mistaken for little bricks as you can see in that photo! I told him about the beans and he said they may not be able to make more i complained again and finally got an ice cream which was the most snide portion I have seen in TGI Fridays with a drip of chocolate sauce with no other options and I paid full price for this. I would not come here ever again due to the lack of communication and customer service and food absolute toilet food!

Worst burger ever, served cold . Not recommended

Worst burger I ever eat. Cold beef and bacon, cold chicken and fries. Avoid this place. Cost around £20 each burger. Absolutely not worth.

Food came after about five minutes but was cold so obviously I’ve been sat there before we arrived then they said they was going to make me another one and it be ready in five minutes. I waited 20 still no burger we ended up walking out after 45 minutes with no food.

Good food but service was terrible. Menus are ripped to pieces, no chance of a refill or colouring for the kids. The server didn't want to do desert so the kids were disappointed. It seemed like all tables were forgotten about despite it being only 50% full. We saw one table waiting 30 minutes for the bill whilst waiting for refills. We removed the tip that was added without asking. I really should have read the reviews about service being poor.

Didn't give us cutlery. Ribs were cold. Shouldn't be serving cold pork. Had to find someone to pay the bill for the drinks so we could leave to get some food. Always enjoyed fridays but not this time.

What a disappointing and mediocre experience that was. The kids meals were dry and boring. No sign of the healthy side of fruit/veg. Brownie was just stodge, the kids wouldn't eat it. The adult food was over seasoned, and mostly unappetising. I'm gutted at how bad the sesame chicken strips were. Service was slow and whilst the guy was helpful and mostly correctly handled our order, he had the most disinterested attitude the whole time. That's my last visit to TGI, such a shame. Edit: They responded to this review asking me to reach out to their team, so I did. No reply, no response, nothing back. Kinda as expected.

I book a table for my husband birthday which was clearly stated upon booking and was bit dissapointed there was no complimentary treat no mentioning no nothing - i understandit's not party of 8 but i'd at leazt expect a happy birthday if i mentioned this on the booking... we ordered Cheese & Maple Bacon Loaded Potato Skins with 3 burgers, potato tots and unlimited refil coke so let me start from begining: Appetiser- loaded skins came same time as main burgers but okay, the taste of the becon was absolutely horrendous it smells and taste like old hog rather than maple becon and was uneatable and disgusting (and we had a big portuon - well lesson learned!!!!) Main burgers were very good and we absolutely enjoyed them. Potato tots - never get them had to go and find the guy responsible for our section to remind him of missing item and ask for refil - tots came in, which i can't say about refill 😒 We skipped desert even thou i had one free on the TGI app because honestly we could not be arsed to wait As for the first experience - i'd say i'm not impressed - service was okay considering it was busy but the food lukewarm and below average considering price you pay....

If there was an option to give the service no stars, I would.

I ordered the calamari (which was lukewarm at best) and the sweet potato fries (which looked to have been burnt to smitherines. Discusting , bland food. Servers were stood around talking whilst there was at least 10 dirty tables in each section.

awful experience, been enjoying tgi for years, but they have really gone down hill, the portion sizes were tiny, so overpriced! i had macaroni ‘cheese’ which was tasteless and awful, just fake cheese sauce on some plain unseasoned pasta, the portion was like a side, my parents had fajitas which has shrunk in size, 4 miniature wraps, 10strands of cheese in a pot, my partner asked for the burger, along with a side of mac n cheese, it only came with a burger and the mac and cheese on the side no chips, when disputed with staff they told us this is what you asked for and after explaining it was a side as well as the burger and chips she told us no, you asked for this, so we paid £19 for a single burger with no chips and £7 for the mac and cheese?! would of liked a refund for it to be honest but they were not having any of it. staff were not attentive and didn’t care enough, can’t believe how down hill this has gone

Me and the fiance decided to stop in for some food and were greeted and served by David, was indecisive about what to order but he was quick to help and very polite. Couldn’t have done more for us.

Took ages to ask us for out food and drinks and when they did they were not being that respectful and sloppy service waited an hour for mains we were served the mains whilst the starter dishes were on the table it got that bad we had to speak to thr manager and leave

They are training new staff, lovely guy but made a lot of mistakes. It happens, and everyone starts somewhere. It’s still a 5 star because Rea came over and helped and completely made up for any mistakes! Food swapped to the correct food nice and swiftly and a free drink each for the inconvenience. All with a smile and sincere apology. Price has gone up just like everywhere, but still really enjoyed my food and the JD glaze is still my favourite.

Probably the most disgusting thing I've eaten this year The sesame chicken strips were vile and looked and tasted nowhere near like the the description, the fries also were shocking, like the bits you get at the bottom of the bag, God love the server she did her best. Definitely no hurry to return here£50+ quid for something I'd scrape in the bin as leftovers

Walked in and left after 10 mins of getting here. £18 for a burger, £6 for onion rings, £8 for chips, no thanks. It was loud and staff were abrupt. My prediction is TGI won’t be around for very long and for good reason.

Waited over 50 minutes for food. It never turned up and left after eating nothing. Really bad service so won't be returning. Asked to pay for drinks and waitress was like "ohhh have you not had your food?" No we turned up at 6:15 order taken at 6:25 and now it's 7:15 cinema starts in 10 min and we have 2 hungry kids...cheers.

The servers at TGI fridays are absolutely appauling attitude and overall give a very bad vibe and atmosphere to the resteraunt. The customer service is most likely the main reason of why they are shutting down! Absolutely appalled with my experience tonight. Would not recommend

I went to the tgis in trafford centre today hoping for a nice meal with my friends yet that was not the case as my chicken was dry and the customer service was extremely rude. We have had nice times here in the past but we won’t be returning again for the main reason that the customer service was shocking and we hope to be met with cheerful and polite people when we go to eat somewhere for a meal, especially at this price. I hope it is replaced with something at better standards in the future.

Absolutely very bad quality food food was very cold. I prefer five guys. Was first time I’ve been there on Fridays but never ever I don’t come back there.

£5 for a tiny basket of fries!!!! Been to a few TGI Fridays. This is by far the worst. £5 for fries fine they don’t set the prices. But in a tiny basket?! Other Fridays give you a decent size portion. Kids hot dog was rubbery and hard to eat which resulted in my child not eating in the end. Server was rude when my wife accidentally pressed the wrong button on the card machine he muttered under his breath FFS! Then when setting up the payment again had the cheek to ask for a tip. This ain’t America pal and if you’re gonna be rude to people you ain’t gonna get any tips. I’d avoid this place. Only busy because of the location not because of the quality

So disappointed with the experience of going here on Thursday night, the foreign guy serving me wasnt very helpful, I had to ask for the offers menu and wasn't very cheerful. I ordered my food and it came pretty quick, the starter was fine but then the main came out which was meant to be a chicken burger and I got a beefburger, I couldnt be bothered complaining as it was 10 minutes before closing, the waiter also was hard to get his attention to get a refill on my coke as he was talking to someone he knew. I was looking forward to eating here as its been a while since Ive had one but the food was bland and tasteless and over priced for what it was. Want be going back any time soon.

was decent mate NICE CHEWSDAY INNIT💂💂🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧

Tarik was very lovely, he made us feel very welcomed and comfortable. Food was amazing as always, will definitely come back soon.

Nice guy if I'm honest the guys name is taric x x x x xx x x xx x x sat us down very polite we asked to move so he placed us somewhere better no problems 😊

Tarik was really good and helpful food was excellent got it out all on time and everything was spot on he deserves a pay rise

I received my food after about 20 minutes, my friends received theirs an hour later. Worst waitresses ever.

Had glazed burger. Not bad, but nothing special like a burger king but twice expensive. Not recommended.

Never got served after 10mins, went next door to coast to coast. Served in 3 mins. no wonder your going bust.

Went yesterday. Place not busy. Waiter not very friendly and slow. Served warm tap water. Food wasn't nice, steak had been bashed up and over cooked. Pasta lukewarm and undercooked. Paid £45 for 2 starters that were average and a bottle of what was meant to be house wine! No apology or receipt given. Would not recommend.

Awfull service and food. Rude unprofessional lazy staff stood round talking my starters came out cold. Place is filthy aswell

As we arrived even though they were busy we were seated almost instantly and then the woman that was taking care of us for the evening was fantastic her name was noelly (I deeply apologise if it is spelt wrong) but she was lovely and you could see such a hard worker then when the food arrived both me and my girlfriend were taken aback by the quality and we found it to be really nice and lastly the atmosphere was amazing as we both love rock music aswell as being a sucker for a good looking restaurant i would definitely recommend

Travelled here after finding out that TGI Fridays exchange square Manchester is permanently closed, im glad I made the journey, the food was great the cocktails were amazing and strong just how I like them, it was one of the best decorated TGIs I’ve been in even beating londons location in Leicester Square

When you get to food hall they don't show the prices on the menu out side. This is because if they did no one would go in 25 quid for a burger? 20 quid for some fajitas The food was nice , the service was very good. I'm not sure what the difference is between tgi and something like a Five guys but apparently its about £70

Went for lunch , quick service , offer on cocktails .

Disinterested staff slow service horrible tasting draught beer. Luke warm food. Terrible kids food. Over priced and disappointing.

Absolutely shocking meal!! Staters come cheese was burnt on the nachos Potato skins cooked in old fat £38 mixed grill come with 60% fat attached to 40% meat!! Onion rings burnt to a sinda Spare rigs on mixed grill and they can’t give you any wet wipes to clean your hands I had to use the toilets to wash my hands!!!! Unbelievable high value absolutely low quality

I visited restaurant during weekend, was very busy. Queue outside wasn’t that bad, we got a number and asked to wait inside….. inside nobody followed numbers so all people who came after us were seated while we were still waiting. When I asked waiter about it, he answered we need to wait for a 2person table, calling me „babe” 😳 and making faces… so what is a point to get a number? Plus two other couples who came after us were seated already! Gentleman who took our order was great and food was good. Never again.

Kimberley was our server and she was great , made a little balloon animal for my 2 year old son that he loved and very friendly service. Food was lovely

Lots of staff all ignoring customers ! Sauce all over tables, although they were Laid out, and we got seated at a unclean table. Customers asked to sit in private aareas as on dates and told no areas closed ! All crammed together and not enjoyable ! Toilets disgusting 🫣 , stairs to toilets covered in grease , slippy and food on floor! Service for food slow and never asked for sauces so had to get up and ask staff who were chatting,Ended up leaving food as wrong order and asked for the bill, walking out tables full of plates and glasses and staff stood talking about nights out, shame as prime spot to eat and been before and was lovely , needs a decent manager to manage staff !.

Grotty and generally unclean. Slow service. The tables had crumbs and leftover food on them, as did the seats. The menus were sticky. Food arrived cold after a long wait and on a dirty plate. Avoid.

TGI’s was always one of my favourite places to eat growing up, however the cleanliness at the Trafford centre venue is horrific, seats full of food, cutlery dirty and toilets weren’t even fit for purpose. Put me off my meal and overall experience wasn’t great. Wasn’t particularly busy, food was ok but chicken over cooked and chewy. But the hygiene rating for this branch should be 2* at best. Won’t be returning

Best atmosphere for meeting and chatting with clients.

They were very busy as it was a weekend - we waited for 20 minutes before we got a table. But when we sat down, the gentlemen who was in charge of our section was great and very attentive! The food was delicious and the burger was amazing! And dessert was interesting, but the cake on the sundae was very good!

Clean tables, friendly and attentive staff, food was great, definitely recommend. Sign up to tgi app and get free kids meals!!

There is a Great choice of food, great service, very friendly staff. Would highly recommend this TGI’s for a nice meal out.

Tarik has been a great server, very attentive and kind to my two little girls. It’s the first time I’ve brought them out for a meal alone and it’s been really easy thanks to the friendly nature of the restaurant! We’ll certainly be back! ☺️

The food was nice but the porson small.

The food was alright but the wait was very long resulting in my families wanting to leave

I visited today for lunch with the family. We had team member David serving us today and he was fantastic! Made us feel welcomed, involved our little one in the decision making for her food and when there was a small issue with one of our meals he ensured that everything was put right with it, even offering to replace it if the corrected meal wasn't right the next time round. Would definitely visit here again and what a credit to the team David is!