The best restaurants serving American food in West Midlands

Popped in for a couple drinks, lovely atmosphere and friendly staff, all very happy and helpful! Will definitely be back in again soon:)

very very quiet, we were the only ones there, small building with seating area outside. amazing sandwich like any other subway.

We ordered a meal for our family, for home delivery from Rooster king It was extremely disappointing everything was cold and undercooked! The pizzas was burned and cold, the fries also cold and for a large fries the carton wasn’t even half full! The Chicken burger was soggy and pink, and under cooked inside. The order was wrong they didn’t add on extras we had paid for either. We phoned them up to tell them how a whole order was cold no offer of a refund just we can send out more chips no thank you! It all went in the bin wasn’t edible please avoid this takeaway cost us £48 total waste of money!

Went madeley last night lobby was spotless and staff was very helpful they help me on my blue Light discount because I cant put it though în kiosk

I've ordered a rice box and was more of a salad box with 2 spoons of rice. Whay should I have a 100 characters review if my experience was crap

Called into KFC in Hereford today. I last had one almost a year ago and thought the fillet burger was significantly smaller than it used to be. It looks like they've done it AGAIN. The paltry size of the chicken in my burger might as well have been a deep fried beer mat with KFC coating. 😡 £7.99 for the meal is a bloody rip off. Especially when you're still hungry and have to buy a supermarket sandwich to tide you over.

Absolutely disgraceful service from EMILY who told me and my baby to go elsewhere when I asked how long my order would take after sitting at the Drivethrough for over 20 minutes with no explanation. When I suggested I would make a complaint she happily told me it would only go through to her anyway. I am customer facing in my job and if I spoke to my clients like that I would no longer be employed. Maybe this restaurant should be more selective when hiring a representative of the business. Instead of rude, childish, bad mannered children with no social skills whatsoever. I won’t be leaving it there. Where has the customer service gone in this country??? A simple apology and explanation was literally all I needed and I would have been happy to wait a little longer.

We visited yesterday it was quite quiet but the whole place was in a dirty mess. Pepsi spilt all over the floor, food everywhere, tables filthy and bins over flowing. One of the workers went on a break stepped over all the spilt drink and sat down at table without notifying anyone. No cleaner in sight. Dread to think what the toilets are like. Really going downhill. Also there is nowhere on the order screen to ask for extra Mayo

This place needs to change the management ASAP. The oil they fry in is so overly used that everything tastes horrible and bitter. I've told them before but to no avail. They just don't give af whenever runs this place. I am next going to email the KFC headquarters cause this quality is not acceptable for a KFC restaurant.

Chicken was nice and hot and I got the right piece s of chicken when I asked a member of staff.brillaint I will go there again it was very nice.

Rude and most defensive staff at drive thru for no reason. After telling us that we were wrong about the name of an item he then accidently? deleted the order on the till and only sent half of the order through to the next window. When we bought it up the staff at the next window apologised but you could tell she was laughing among her colleagues. This is the second time we've had poor service here, Stafford has many McDonalds - avoid this one. Should have read the previous reviews.

Avoid the place. Worst kfc I have had.food cold and dry no service skills. Twice now in a row that they have forgot to put my side order in. And to top it of give me my 10 pound change in 50 pence. What a joke. Also pepsi like water.

I have never in my life been so annoyed missing half the order when I spoke to a member of staff they refused to do anything about it the attitude was disgusting of the staff and I will go there again

Stopped at Keele especially to have a KFC. There was no food available at all. After finding the Kidderminster branch closed when it should have been open the previous day, this really was the icing on the cake! How do KFC manage to stay in business, when you can't actually buy anything! Rubbish.

Sh@t KFC they literally forgot my sauces I ordered and handed me the driest wrap known to man kind was full of cabbage with a drop of the sauce that was supposed to be on it and don’t even get me started about the chips they were comparable to eating play dough. Im telling you yeah the one who works at the drive though is stupid. He read out my sauce back to me after ordering and then didnt give it me. absolutely disgusting. a joke. swear he was of a percoset.