The best restaurants serving American food in West Midlands

Starbucks: Totally bloody awful. Food cold, coffee gross. In future would go somewhere else - Even KFC and that is as bad.

Never had correct food when ordered will not be going back

Good and fast service and great ambiance

Contratamos arriba para el Baby Shower de mi sobrina. Qué hermoso lugar. La decoración en el interior es muy única con un montón de características originales. Todos tuvimos un tiempo fabuloso. La persona del bar Grant era simplemente increíble. Muy educado y amable. Nada era demasiado problema. Hasta sus cócteles eran encantadores. También gracias a Lauren el equipo de cocina. Era brillante. Nos ayudó a configurar Buenas tardes a todos. Siento no poder agregar fotos no se como hacerlo loooool.

I waited 25 minutes for my food which came upside down in the bag!! none left in the box and they were as cold as ice 🧊 definitely would not recommend coming here save your money !!!!!!!

No hand sanitation available in broken toilets or disabled toilets. Asking kitchen staff for hand sanitation was non existent. So how do they clean their hands. Disgusting.

Tuve tiempo para matar antes de llegar en tren a casa, siempre pasaba por lo de Archie y siempre parecía bastante ocupado. Probablemente hasta el tiempo de espera para la comida! Sólo pedí tiras de pollo y tater tots. Esperé más de 15 minutos, un par de pedidos después de que consiguiera su comida. Acaba de leer comentarios y puede ver por qué la gente se equivoca de comida o la gente la toma. El servidor no revisó mi boleto y podría haber tomado la comida de cualquiera. Aunque, después de la espera y tener que correr por mi tren, las dos cosas que sí tenía eran muy buenas. De hecho, me impresionó mucho.

Asked for 18 hot wings told him twice. Paid for 18 hot wings.got home and there were only 12. In the bag. Seriously needs more English people working there..

popped in for lunch, was greeted very pleasantly by a lady named Shazza, am a blue light card holder and she along with another member of staff took the time to help me to access the KFC app and add my blue light card. the meal was lovely, hot and was given a variety of sauces to have with our meal. the toilets were very clean in fact I would go as far as to say this is the cleanest and most welcoming one that we have visited in a long time. thanks everyone at KFC

No 1 Pizza Wolverhampton es verdaderamente de primer nivel! Les hemos pedido varias veces, desde una sola pizza hasta un gran pedido de 50 pizzas, y cada vez, han entregado — literal y figurativamente! Las pizzas siempre llegan calientes, frescas y absolutamente deliciosas. Su equipo es súper profesional, confiable y claramente apasionado por la buena comida. Ya sea que estés buscando un bocado rápido o un catering para un gran evento, No 1 Pizza te tiene cubierto. Muy recomendable para cualquier ocasión!

I visited Celebz diner on Ladypool Road for breakfast. I was made to wait outside for 15 minutes even though the diner should have opened at 12 on a Saturday. I was told I had to wait for a member of staff to come into work. Finally, the main door opened at 12:15. I ordered my breakfast and was disgusted to find a dead fly on the egg. I was also served cold tea. I complained to the female member of staff who was unapologetic and not helpful at all. She rudely replaced the breakfast. When returning with the tea, she sarcastically asked whether the tea was hot enough. I have never experienced such poor customer service. I requested to speak to the manager, however I was told that he had to leave. I left my number and I am still waiting for a call. Would not recommend this diner!

Cashier didn't realise I was waiting to pay. Accused me of jumping the queue when I had a cold drink in my hand from the other side of the counter. Rude & unapologetic. Despite telling her we were staying in, drinks were given in take out cups.

Terrible service to be honest. Called numerous times just rang through. Finally got through and was spoken to disgracefully people shouting in background and asked if delivery was available if not I would collect didnt really speak on the phone obviously taking alot of orders and not really wanting any new customers. I was told well not really delivery wont be today and if I waited it would be 2 hours. Lerson on the phone was rude and didn't give me any options. Totally put me off!

The disabled toilets are miles from the entrance which is very inconvenient for customers on crutches. This seems common in Welcome Break sites.

So I ordered a meal from the Birmingham New Street - not for the first time, but most definitely now the last time. Usually they get orders wrong or the driver just doesn’t bother turning up - this time however, it was the portion size. Omg who are they feeding - mice????? £8.99 for the smallest portion of food to have ever graced my plate. These KFC franchisers are killing the once respected brand