The best restaurants serving American food in West Midlands

Poor service , food was cold , tiny portioin of chips , tasted like cardboard

The one in ross on wye Town center and the spur garage are brilliant

Thank you for the amazing service Eisha

I visit once a month.... Don't forget to use your App freebies in store at the check-in board or ask staff for help...

We went to the soulhouse for our works christmas party and the food was amazing! We had a dedicated contact throughout planning the evening and when we arrived the manager dealt with us all night which was brilliant, he was so friendly and efficient, although the lad working with him was miserable but this did not detract from the beautiful food and ambience. We all left with full tummies and satisfied having had a lovely evening together.

We are good customer's of wingers and usually everything is perfect but this evening we had as we usually do the house fries but nothing on them this time, what went wrong, ruined the meal for us all I am afraid. Should have had Skin on fries topped with our signature spice mix, crispy fried onions, coriander and sriracha mayo. But nothing. Really disappointed.

Whilst queuing to place my order I was watching a female member of staff re stocking the cakes. She had gloves on and picked up maple and pecan swirls to put in the display, then without changing gloves picked up cinnamon swirls and put them in the display. I myself have a nut allergy and the cross contamination that may have happened from this worker not changing gloves between handling an item with nuts and ons without has ensured I will not be ordering any sweet treats from Starbucks in the future.

Mi comida se perdió, me cobraron £ 9 por una comida de caja y cuando le pregunté al chico es dentro de la bolsa dijo que sí, pero cuando llegué a casa que faltaba. Esperé más de media hora

Food was incredible, highly recommend the burger and wings box for one. Worth the money. Highly recommend.

This is now my regular place for breakfast. I have the £1 breakfast offer and it comes to £4.09 for a big breakfast wrap, a hash brown and a large dark roast coffee, which is much better value than other breakfasts available in town The coffee is also larger than the large ones in other fast food places I could mention and the dark roast is the nicest coffee anywhere. It is actually 1p more for just a large americano in Costa than the whole breakfast deal in Tim Hortons, and the coffee is bigger and nicer. Shame the afternoon menu here isnt as good, but as far as breakfast goes, I love this place.

Looked good from first appearances, but was not impressed at all! Food was absolutely awful. Soggy cold chips, a bit of a not really interested attitude from staff. Wouldn't go back.

Great place to go for a quick snack after few miles of cycling. Separately they got a great parking area that you can park and pass the entrance even if you got your bike on the roof top of your car. !!! Do not go on drive through as there they got a height barrier!!!

Good: super fast delivery and relatively easy to order, just 30 minutes from order to delivery. Food was hot. Plenty of cheese. Bad: the "Hawaiian" had about 6 pieces of ham and pineapple on the entire pizza. It was basically a cheese pizza. About 1/4 of the surface area had no sauce on so the crust was massive.

Do the staff clear the tables? We called in for a couple of drinks and struggled to find a table that hadn't got dirty cups and plates on. Looks like the staff haven't cleared used cups for hours. In areas there is more rubbish on the floor than the tables.

Such a shame as KFC is the better option for a take away but Ellesmere Port is a joke. Orders are never correct, I ordered 3 chicken wings and got 33 (jackpot), but many drive through orders are missing items discovered when you get home. The reason I left this review is because yesterday I got home to find no top bread bun. Whoever made this knew that this was missing, what’s the point of a Zinger Burger when it’s not complete. Absolute joke of a store.