The best restaurants serving American food in West Midlands

Turned up at 4.30 on a Friday afternoon. "Sorry we have serving food". Not a great first visit. Will I come back again, make a guess.

April 18 11 am called in for a coffee usually the service is good but not today not only the staff served other people before me but continued gossiping too eachother before realising my order has not even been put in how rude shall I go back? Not unless these perticuler staff members book themselves in to a customer service course promptly. Dissatisfied customer. James Freeman West Midlands

Not pleased, did not like my drink ordered a karak chai server was lovely however the manager I believe, overcharged us and was not pleasant. Will not return

We made a reservation for three at 6o clock on 16th July but at 1 minute past 6 when we where almost there due to traffic we got a email saying reservation cancelled no explanation given , we where then left to find somewhere else to eat, disgusting way to run a business

The staff were so friendly and the food was really nice. I would definitely recommend this to other people who would like to have a burger

Food was incredible, highly recommend the burger and wings box for one. Worth the money. Highly recommend.

KFC New Osscott branch. Bought bargin bucket got it home only to find after handing it out the our kids and them eating a few portions of chicken my daughter shout out that she had bad taste in her mouth. We treat a peace and certainly could taste a chemical on the chicken like TCP. I called the store and asked to speak to the manager. I told him what had happened and the taste on the meat. My Mrs told me as she went to buy the food she could smell cleaning chemicals. I questioned the manager on what products they clean their areas with he replied We don't use chemical to clean and the sides don't get cleaned down till the following day ? We returned the order got our money back and also keep a peace of children and put it in the freezer. It was recently collected by Birmingham City council Environment Heath / Food Agency.

Reservé una mesa con mucha antelación para una cena a mitad de semana. A la llegada encontramos el restaurante cerrado, sin explicación y sin correo electrónico para avisarme. Las puertas estaban cerradas y las persianas cerradas. Han tenido su oportunidad, no volverán a molestarse.

Comida horrible, el pollo estaba congelado quemado y gomoso. Nunca imaginarías un lugar como este para servir algo tan horrible como esto. Las papas fritas eran decentes, pero incluso entonces las cosas congeladas de los supermercados son lo mismo. Real decepciona y cuesta más que los lugares locales que son mucho mejores.

Used to order from here on a weekly basis but the food is not the same anymore...so not anymore. A shame really...

ordered breakfast buns, with no breakfast in it. ordered a big order for work half of them never had any eggs in them and the other half didnt have any sausage in them.

Excellent food can't complain good standards, Excellent manners good customer service staff polite. Thank you guys.

You couldn’t find a slower waffle service in London if you went out and bought a waffle maker, made the batter and cooked it yourself.

Slow service although the staff are enthusiastic enough 😊 Might called in on a bad day. Many improvements since original review 👍 Now cash only 🤔

Tasty food as usual, but not very clean and pricing more expensive than other Burger Kings - although this is expected at a service area, the elevated cost was beyond reasonable. Staff in the kitchen were touching their faces a lot also.