KFC in Worcester

i observed an interaction and the staff were so lovely and accommodating. would return again !!

While the food quality and temperature were really good and the delivery time was acceptable, unfortunately a large portion of the order was missing. Mini fillets, hot wings and 2 portions of fries all missing from a party bucket. Mother’s Day treat so made the situation worse. Always issues with items missing when ordering from this restaurant.

yet again this take away got it wrong and item missing

Food was fast, hot and everything was in the bag and no items missing. Cheers.

I said no sauce, when my order arrived it was plastered in sauce, ruined the meal…

Given completely the wrong order. So angry.

missing a large bottle of Pepsi from my order. food was good though

chicken dry and not nice at all

order was short of chichen fillets only had 4 hot wings and only 20 fries, very disappointed

certain bits of food were quite cold, rest was ok

Great food and good service would recommend

Called only to told KFC no longer do hot drinks. Left immediately and walked to Mc Donald's 5 mins away and spent my money there. I will not be visiting KFC again as I like a hot drink in the cold English weather with my meal.

Chicken Zinger meal omitted to have beans. A very disappointed Grandson. 🙁

Ordered my food rough an hour and a half before the arrival time and it was still nearly 30 mins late

The food became cold and I did not receive the Pepsi doses

1 hour after original scheduled time

adter waiting 2 hours for delivery when it arrived it was cold

food was warm at best, and sweaty. food was late.

Worst kfc in uk after paying 30 pounds missing 1.5l drink apart from legs no other chicken piece. Such a disgrace incompetent staff poor management.

Worst kfc ever missing items all the time Worst manager incompetent and useless missing the drink after paying 30 pounds .Apart from leg pieces nothing else

the driver was not capable to find the address, he made me walk and was rude

One lady behind the till is very rude, especially to me as a delivery driver, talking about me to her colleagues about an incident with a delivery 5 days ago so I pulled her up on it and reported her to uber, so unprofessional, shouting to a driver but also a customer over her manager giving me an extra order, not my fault, blame the manager and stop talking about me to colleagues, bad customer service, rude.

Was good, except it didn’t arrive in boxes which was confusing

100% the best KFC around. Perfectly clean, perfectly cooked chicken and prompt service. Definitely worth a family eat out.

Delivery time kept changing and ended up being over 30 minutes from delivery on the way to them being at my door.

2 popcorn chicken missing- kids gutted! Not good enough when feeding the family!

Chips had no flavour unfortunately :( ruined the meal experience

Forgot my 1.5 litre bottle of Pepsi max

driver is so rude and this isn't the first time

Order delivered an hour after the original delivery time. Food cold and delivery driver sat outside building arguing about delivering order because the postcode didn’t take him to directly outside my address. On top of that, food was missing.

Wrong order entirely food was cold will not be ordering again !

Terrible service half our order was missing!!!

I was given a delivery time, the courier arrived at KFC but then the delivery time kept changing, in the end at least 20 minutes after the original time. By the time the food arrived, it was cold.

The delivery guy was friendly and brilliant!

Both burgers were squashed and fell apart so wasn’t pleasant to hold and eat

Excellent food! Order was spot on. Delivered with care but a super polite courier. all totally fresh. Piping hot and steaming still. Super tasty. Awesome meal. Thank you team!

Don’t know what the driver was doing - I saw him drive past my house and stop at the other side of town for maybe 15 minutes

Better to have at restaurant as it’s not very hot. And a bit soggy

Arrival time kept increasing. Food when arrived wasn’t the warmest.

it took over 40 mins to do the order and delivery, there were chips missing, obviously the driver got a bit peckish and helped himself and it was cold when delivered. it would have quicker to go and collect order myself, then I wouldn't have had to reheat the food

shocking service, shocking order as wasn't correct and was late by 20 mins.

Child’s meal wet and soggy and no drinks dilivered

My food arrived late it was cold and we wasn’t able to eat it if like a refund

Courier was very nice, arrived about 10 minutes earlier than expected and food was far fresher than I expected it to be. It was also delicious!

Before I ordered delivery time was max of 25 minutes as soon as my order was paid for it changed to 40 minutes finally turned up after 55 minutes. Its supposed to be fast food I could have cooked myself something quicker

The driver didn't use the delivery bag. The order was stone cold.

Driver did not use delivery bag, so the order was cold.

Food was missing and also cold

My order has not been delivered

The food is no good would not feed it to my dog

The burger patties and hot wings were fried a bit too much, it tasted like we had burnt food. The burger wasn't edible and we had to bin it.

fresh and tasty, still hot and speedy delivery.

The food was hot & tasty. I would like to thank the young lady who warned us about the ridiculous parking rules in place at this outlet....after 9pm you are allowed 30mins parking. After this you are liable to a £80 fine. The car park is covered by cameras. BE AWARE!

pre ordered for a specific time and delivered too early unhappy due to children wanting different things hence the pre ordered time vert dissatisfied

Good service going through the drive-through quick with the food but very expensive to only downside side.

Food not as ordered. Missing the chicken pieces. Main part of a kfc. 2 small beans for 1 large does not equal the same amount. And chips soggy and cold. Gravy runny. Awful! Half a meal and what we had was not great.

Rude delivery driver, was asking me to wait outside so I did in the cold for ages before he turned up then kept messaging me ‘??’ Repeatedly. Never have I had a delivery driver not want to even get out of his car

Chicken missing ,other then that good

Great all round service by Mandy

for the second time meal arrived with no sauce

After several attempts, I finally got an order delivered. but once I received my order, one of the gravy pots was open and went all over the food and packaging. leaving a very big mess!

food arrived late to what the time was given. it came and the chips were cold and soggy and the chicken was luke warm

Completely got the wrong order and just eat are yet to give me a refund

forgot fries for both meals an forgot a can

Shocking !!! missing 4x sigature fries and pop corn chicken meal from the finger - kicking double bucket meal, KFC Blackpole staff, need re training

Order got confirmed yet received delivery hasn’t arrived

Food was good, but waited 2 1/2 hours for delivery is shocking! And no update from just eat at all!

Hour n half for no food - nothing came not happy

Food arrived hot. Minus the corn on the cob. Asked for large beans got two small beans which im not even bothered about. But lack of juice in beans with the small tubs. And got gravy which i didnt ask for😀 but least they remembered the 4 dips

Food was stone cold !!! Wrong pop

my initial order was not delivered, even though i had message stating it had. i reordered and the 2nd one arrived BUT i have not been refunded the initial order as yet and no correspondance as yet informing me what is happening. shocking service

they forgot items off my order and the delivery was passed the estimated time. don't mind it being a bit late but the items were missing so makes the whole order poor

delicious, fresh and speedy delivery

Was missing 1.5L bottle of Tango. Impressed the food was so warm after travelling so far, just disappointing that the bottle of juice that was supposed to be included was missing

Enjoyed food shame my bottle of pop was missing!!.spoiled the meal and experience

Had a piece of chicken from there only to realise after two bites that it was pink! I've never really had issues with this kfc before so this was the first time that's happened. It's generally a very nice and very quick place to get an order from

I want to give the chap who helped me tonight 5 stars! I’d made a mess of ordering online( ha!) he was brilliant! Beard, manager? Didn’t notice his name.

took ages to arrive and won’t be using again

delivery was ok but food was cold, especially the chips.

When food was ordered at 6.53pm. Delivery time was no later then 7.30pm. Then that time changed again to no later then 8.05pm BUT again changed to 8.30pm. Food was barely warm and I had to warm it up in the microwave.. I find it very frustrating that the delivery time is never accurate.. I understand that when it is busy this can happen. But when people order food delivery time is big indicator. Tonight's experience was terrible

None of my dips were in the order x4 and they won’t refund

i had to wait almost 2 hours for food and when it arrived i got the wrong food

Very nice, food still warm so can’t complain

food was piping hot delivered super quick aswell thankyou

Went through the drive though today and was helped by Mandy, she was lovely, very helpful and always gives service with a smile!

Very polite staff. Speedy service!

All the food was cold and the driver was every rude and was walking around with the food for 10 minutes

Good KFC. Just watch your alloys on the way round the drive through

First order wasn't delivered to our address requested refund but was told they could not refund,clearly we didn't receive meal because we ordered again.

Every time I order theres missing items

Staff at this KFC cannot read an order. A very simple order. Jokers

Always missing food from deliveries. Staff obviously do not pack properly and check before handing to driver. Completely ruins customers meals and wastes our money.

Never get the order right missing an entire burger most recently. Sort your staff out

no issues with delivery or just eat - kfc though popcorn chicken was dry, chips were soggy and order note was ignored.

As KFCs go, quality can be hit and miss, but this was bang on. Fresh hot food, clean dining area, fast service.

The order time states 15 to 20 mins but this simpke order took over an hour and its wrong hiw ridiculous really

Staff not interested at all very rude and ignore you. Floor was greesy I'm disabled and had to walk barefoot as the floor was too slippery. Someone said it was rain it's not rain there's no water on the floor everyone was sliding even fully abled people (i walk with a walking aid in had to leave holding onto my husband and barefoot). Food was ok not great drink missed so had to go back for it. Tables dirty toilets disgusting and told cleaner didn't come today. Poor service and others saying the same maybe it needs reporting to environmental.

Missing fries from the order other than that everything came didn’t seem like a lot of food for how much money was spent

lovely fresh and tasty. polite driver and on time. thank you 😊

The best I've had over the years the hottest my food is ever been if only this could happen every time I order I would be very happy as the hot and my food the better I don't like cold food