KFC in Worcester

Worst kfc in uk after paying 30 pounds missing 1.5l drink apart from legs no other chicken piece. Such a disgrace incompetent staff poor management.

One lady behind the till is very rude, especially to me as a delivery driver, talking about me to her colleagues about an incident with a delivery 5 days ago so I pulled her up on it and reported her to uber, so unprofessional, shouting to a driver but also a customer over her manager giving me an extra order, not my fault, blame the manager and stop talking about me to colleagues, bad customer service, rude.

100% the best KFC around. Perfectly clean, perfectly cooked chicken and prompt service. Definitely worth a family eat out.

Chips had no flavour unfortunately :( ruined the meal experience

Excellent food! Order was spot on. Delivered with care but a super polite courier. all totally fresh. Piping hot and steaming still. Super tasty. Awesome meal. Thank you team!

Don’t know what the driver was doing - I saw him drive past my house and stop at the other side of town for maybe 15 minutes

Better to have at restaurant as it’s not very hot. And a bit soggy

Arrival time kept increasing. Food when arrived wasn’t the warmest.

it took over 40 mins to do the order and delivery, there were chips missing, obviously the driver got a bit peckish and helped himself and it was cold when delivered. it would have quicker to go and collect order myself, then I wouldn't have had to reheat the food

shocking service, shocking order as wasn't correct and was late by 20 mins.

Child’s meal wet and soggy and no drinks dilivered

My food arrived late it was cold and we wasn’t able to eat it if like a refund

Courier was very nice, arrived about 10 minutes earlier than expected and food was far fresher than I expected it to be. It was also delicious!

Driver did not use delivery bag, so the order was cold.

The driver didn't use the delivery bag. The order was stone cold.

Before I ordered delivery time was max of 25 minutes as soon as my order was paid for it changed to 40 minutes finally turned up after 55 minutes. Its supposed to be fast food I could have cooked myself something quicker

Food was missing and also cold

My order has not been delivered

The food is no good would not feed it to my dog

The burger patties and hot wings were fried a bit too much, it tasted like we had burnt food. The burger wasn't edible and we had to bin it.

fresh and tasty, still hot and speedy delivery.

The food was hot & tasty. I would like to thank the young lady who warned us about the ridiculous parking rules in place at this outlet....after 9pm you are allowed 30mins parking. After this you are liable to a £80 fine. The car park is covered by cameras. BE AWARE!

pre ordered for a specific time and delivered too early unhappy due to children wanting different things hence the pre ordered time vert dissatisfied

Good service going through the drive-through quick with the food but very expensive to only downside side.

Food not as ordered. Missing the chicken pieces. Main part of a kfc. 2 small beans for 1 large does not equal the same amount. And chips soggy and cold. Gravy runny. Awful! Half a meal and what we had was not great.

Rude delivery driver, was asking me to wait outside so I did in the cold for ages before he turned up then kept messaging me ‘??’ Repeatedly. Never have I had a delivery driver not want to even get out of his car

Chicken missing ,other then that good

Great all round service by Mandy

for the second time meal arrived with no sauce

food arrived late to what the time was given. it came and the chips were cold and soggy and the chicken was luke warm

After several attempts, I finally got an order delivered. but once I received my order, one of the gravy pots was open and went all over the food and packaging. leaving a very big mess!

Completely got the wrong order and just eat are yet to give me a refund

Shocking !!! missing 4x sigature fries and pop corn chicken meal from the finger - kicking double bucket meal, KFC Blackpole staff, need re training

forgot fries for both meals an forgot a can

Food was good, but waited 2 1/2 hours for delivery is shocking! And no update from just eat at all!

Order got confirmed yet received delivery hasn’t arrived

Food was stone cold !!! Wrong pop

Hour n half for no food - nothing came not happy

Food arrived hot. Minus the corn on the cob. Asked for large beans got two small beans which im not even bothered about. But lack of juice in beans with the small tubs. And got gravy which i didnt ask for😀 but least they remembered the 4 dips

my initial order was not delivered, even though i had message stating it had. i reordered and the 2nd one arrived BUT i have not been refunded the initial order as yet and no correspondance as yet informing me what is happening. shocking service

they forgot items off my order and the delivery was passed the estimated time. don't mind it being a bit late but the items were missing so makes the whole order poor

delicious, fresh and speedy delivery

Was missing 1.5L bottle of Tango. Impressed the food was so warm after travelling so far, just disappointing that the bottle of juice that was supposed to be included was missing

Had a piece of chicken from there only to realise after two bites that it was pink! I've never really had issues with this kfc before so this was the first time that's happened. It's generally a very nice and very quick place to get an order from

Enjoyed food shame my bottle of pop was missing!!.spoiled the meal and experience

I want to give the chap who helped me tonight 5 stars! I’d made a mess of ordering online( ha!) he was brilliant! Beard, manager? Didn’t notice his name.

delivery was ok but food was cold, especially the chips.

took ages to arrive and won’t be using again

When food was ordered at 6.53pm. Delivery time was no later then 7.30pm. Then that time changed again to no later then 8.05pm BUT again changed to 8.30pm. Food was barely warm and I had to warm it up in the microwave.. I find it very frustrating that the delivery time is never accurate.. I understand that when it is busy this can happen. But when people order food delivery time is big indicator. Tonight's experience was terrible

None of my dips were in the order x4 and they won’t refund

i had to wait almost 2 hours for food and when it arrived i got the wrong food

Very nice, food still warm so can’t complain

food was piping hot delivered super quick aswell thankyou

Went through the drive though today and was helped by Mandy, she was lovely, very helpful and always gives service with a smile!

Very polite staff. Speedy service!

All the food was cold and the driver was every rude and was walking around with the food for 10 minutes

Good KFC. Just watch your alloys on the way round the drive through

First order wasn't delivered to our address requested refund but was told they could not refund,clearly we didn't receive meal because we ordered again.

Every time I order theres missing items

Staff at this KFC cannot read an order. A very simple order. Jokers

Always missing food from deliveries. Staff obviously do not pack properly and check before handing to driver. Completely ruins customers meals and wastes our money.

Never get the order right missing an entire burger most recently. Sort your staff out

no issues with delivery or just eat - kfc though popcorn chicken was dry, chips were soggy and order note was ignored.

As KFCs go, quality can be hit and miss, but this was bang on. Fresh hot food, clean dining area, fast service.

The order time states 15 to 20 mins but this simpke order took over an hour and its wrong hiw ridiculous really

Staff not interested at all very rude and ignore you. Floor was greesy I'm disabled and had to walk barefoot as the floor was too slippery. Someone said it was rain it's not rain there's no water on the floor everyone was sliding even fully abled people (i walk with a walking aid in had to leave holding onto my husband and barefoot). Food was ok not great drink missed so had to go back for it. Tables dirty toilets disgusting and told cleaner didn't come today. Poor service and others saying the same maybe it needs reporting to environmental.

Missing fries from the order other than that everything came didn’t seem like a lot of food for how much money was spent

lovely fresh and tasty. polite driver and on time. thank you 😊

The best I've had over the years the hottest my food is ever been if only this could happen every time I order I would be very happy as the hot and my food the better I don't like cold food

Horrible place, not for humans anyway. Understaffed, all bins full, all tables greasy and dirty, pieces of food on the floor and under the tables. I've asked a member of staff to give me a wet rag to wipe the table I wanted to seat with my family, but he came and did it, just a wet rag, no antibac or any cleaning spray. It's absolutely gross for a restaurant in the 21st century from a country that helps other countries to develop. The big chains of restaurants need to get more staff. I could only see 3 staff members in a Sunday afternoon, shocking.

Food was tasty, not keen on the chips seasoning though, and there was no ice creams. The Milkybar Shake and the Aero Mint shakes were not very nice. Chicken always tasty. Atmosphere was okay Few tables needed clearing, eventually cleared

Excellent service from Emily R. Food was excellent. Definitely be back! Use app to win food. Pleasantly surprised. Asked for extra mayo and lettuce on burgers and they definitely gave me extra lettuce and mayo. Well done.

fantastic food thank for good service 😀

Didn't Receive Can Of Pepsi Which I Ordered

Nothing wrong with KFC or the staff members. The delivery driver took order to the wrong house, was rude and put the phone down on me. Next time i'll just walk.

We went on your app and was advised delivery time was 15mins to half an hour. Once our order and payment went through this changed to 1 hour to 1 hour 15 mins. It arrived after 55 mins but you should be more honest about your delivery times

Food is always hot and the staff are nice ☺️

Food was stone cold had to microwave it all it was bagged 30 minutes before courier was on site

lovely, fresh food with polite and speedy delivery driver

Second time ordering from this KFC, no food items were missing, food was hot despite the 20 mins drive away!

The drink was missing from order

terrible didn't get the whole meal, fries weren't there. typically dreadful not entirely sure why I keep ordering from here. absolutely useless

I’m not given you any stars as the food was over 40 minutes late and freezing cold. Wouldn’t order from you again.

I did not receive my order even though my app says it was delivered!!!!

Never received it. Was delivered to the wrong house. So I want a refund

Ordered our meal to be brought to the table, when he brought it the guy was eating and every time I looked up he was eating, if you want to eat then that's ok, but don't eat while serving customers. The skin on the chicken was dry, not your usual moist KFC. I ordered a shake and it was so watery and did actually taste like thawed crushed ice with bits of chocolate in it. The floor was also very sticky. All in all, if the one star is for anything it was that the food was actually hot

The burger bun was very hard I couldn’t eat it

Terrible service, how can you deliver food to the wrong address. How hard is it to read a number and happily still take money off the customer.

perfect delivery. the man was very polite and friendly. 5 star

Driver knew where we were and food arrived on time and piping hot and delicious!

got a message saying it would be ready at 6:30, changed to 6:50, no biggie, its a Saturday evening. what I can't tolerate is 2 pieces of missing chicken from a chicken based big chain restaurant. Sort yourselves out!

Unfortunately i didn't enjoy the meal and i think it is overpriced for what it is. I had Vegan burger, only ate it because i paid £4 not because i enjoyed it. But this is my personal view maybe others like it...

Who knows how late, who knows when thr driver was even at restaurant. Food is cold even though app claimed delivery driver was waiting for it to be prepared not 10 mins ago. When app opened to track order driver was at another address order over 30£ extremely upset. Happy to provide screenshots of everything.

fresh, tasty and speedy delivery 😋

lovely and fresh. speedy delivery and friendly driver.

I ordered mighty 'bucket' and food arrived in paper bag, all mixed together with chips, which spilled. shall I report a 'bucket' missing?

We had a large order of 500 pieces of chicken and the staff here did an amazing job and had it all out on time. Very friendly staff as well.

chicken was to hot spicy and very salty ,the cold slaw was terrible all in all a waste of money oh and how come the beans in tubs have got so small one spoon and its all gone .

Good driver on time needs a pay rise

went to the wrong address food was stone cold