Based on 11 opinions finded in 1 websites
Based on 11 opinions finded in 1 websites
Opinions
I always try and come here for my time out staff so friendly and helpful - great place to for me to take time out of my busy week
S7644TThollyj . 2023-08-13
MORE AT TripAdvisor
Store Assistant Manager Lexi at Merry Hill DT was rude, and behaved awfully towards window staff. Her attitude was disgusting. All the while she was just stood on the till point shouting orders at others. I have been a Store Manager for Starbucks before and have attended the courses the feedback sandwich model was not used, and the manager only gave negative critique, I saw no attempt at an apology and the staff member on the window looked upset.
TownsendAlex . 2023-04-07
MORE AT TripAdvisor
Disappointed in my Visits of late. I have been to this store a few times recently and the staff just seem to not even bother to acknowledge you until they decide who is going to serve you. Staff seem displeased to have to serve you and you constantly get the feeling you’re unwanted. Whilst the taste of Starbucks coffee outweighs all over brands for me the service in this particular Starbucks store is nothing short of appalling of late.
J8892DBlukeg . 2023-01-25
MORE AT TripAdvisor
Great coffee and pleasant staff - good start to my day always have a different coffee and a cheeky cake convenient drive thru now makes it better
S7644TThollyj . 2022-08-29
MORE AT TripAdvisor
I was waiting for 2 drinks. one appeared & the other one being done by the slowest Barista on the planet. My drink got took by someone else. I received my other drink & took it to the table. Again waiting for my drink to be replaced. The male barista was talking to the woman who took my drink. Saying how rude I was & offered her a free drink. I only asked where my drink was. He then made me wait another 15 minutes to make a latte. I only said to the woman they only shouted you for food. Plus I was stood right by the counter & my drink. She swiped from under my nose. I wish I'd took his name.
Tobyjo1 . 2022-07-10
MORE AT TripAdvisor
Stopped to get breakfast before a shopping spree. Coffee and food good, but display units with bottles and cups etc for sale was quite inconvenient and lots were getting knocked off.
CountryLass1 . 2019-11-19
MORE AT TripAdvisor
Visited with my daughter,Brought some smoothies.Staff a bit slow but friendly will come back next time.
Queenpoppy45 . 2019-08-28
MORE AT TripAdvisor
Service at the counter is slow. They are now trying the take orders at tables for more drinks & but you get the impression that is only provided if the young man taking the orders thinks you are worthy.
sarah o . 2018-07-26
MORE AT TripAdvisor
Decided to have coffee in Starbucks today as we were close by. I went to the till to order and was ignored as the 3 staff were having a conversation. Eventually my order was taken there was only me in the queue. I moved on to the serving area and waited there was no sign of any coffee being made eventually I asked if my coffee was coming then a rude girl told me she was doing it. The coffees were almost thrown at me she had no manners at all. My Husband had been at a table waiting and said he could not find a clean table for us. The whole place looked dirty and unkempt. There were very few people in now I know why. We will never go there again it's Costa all the way for us
Sueandsteve9 . 2018-05-18
MORE AT TripAdvisor
I've had coffee at Starbucks all over the world, and there is something re-assuring about being ab le to get it at home as well. In times gone by I would have paid £3 for a coffee in a shopping centre, but it seems sort of worth it here.
339334 . 2018-04-26
MORE AT TripAdvisor
This is a good place to rest up from the rigours of shopping, watch the world go by, enjoy a coffees and a cake.
Steve57C . 2018-04-23
MORE AT TripAdvisor
Similary restaurants in West Midlands
10 Opinions
We made a reservation for three at 6o clock on 16th July but at 1 minute past 6 when we where almost there due to traffic we got a email saying reservation cancelled no explanation given , we where t
coffeeWe made a reservation for three at 6o clock on 16th July but at 1 minute past 6 when we where almost there due to traffic we got a email saying reservation cancelled no explanation given , we where t
coffee2232 Opinions
Maintains its title as the worst McDonald's in the UK. Think of something simple to order and they mess it up, keep you waiting for 20 minutes, then find out what they've given you is wrong and/or co
coffeeMaintains its title as the worst McDonald's in the UK. Think of something simple to order and they mess it up, keep you waiting for 20 minutes, then find out what they've given you is wrong and/or co
coffee44 Opinions
Lack of sauce in all areas and burgers, I've never had a kfc so dry, asked for extra sauce and didn't even get the normal amount, no wounder this 1 is so quiet, ripping off paying customer
coffeeLack of sauce in all areas and burgers, I've never had a kfc so dry, asked for extra sauce and didn't even get the normal amount, no wounder this 1 is so quiet, ripping off paying customer
coffee431 Opinions
Went in to celebrate a family birthday and the service was utterly appalling. Waitstaff were young, seriously untrained, and more concerned with their social lives than the actual serving of tables.
coffeeWent in to celebrate a family birthday and the service was utterly appalling. Waitstaff were young, seriously untrained, and more concerned with their social lives than the actual serving of tables.
coffee1886 Opinions
It's expensive, but well worth it! Food is lovely. Staff are pleasant, polite and helpful. Shop was clean and tidy.
coffeeIt's expensive, but well worth it! Food is lovely. Staff are pleasant, polite and helpful. Shop was clean and tidy.
coffee