Hickory's Smokehouse in Dudley

Booked I'm here for me my wife and 4 children for my wife's birthday as this is one of our favourite places to dine out , and I'm really sad to say I do not see myself returning anytime soon as we sat down to eat our meal they missed out my sons order , then I can only describe it to be like a school play ground there was kids running around the restaurant floors everywhere flying past our table every 30 seconds like headless chickens on of them had a pot of ice cream overflowing all over the floor been trodden In everywhere, no staff botherd to have a word with theese crazy children it's just not something u expect in a establishment like this , it's completely ruined my meal we just wanted to get out of there so much I didn't check my bill untill I was on the way home that I had been charged a extra children's meal on top of my bill and on top of the 10 pounds that goes into there tip jar for the staff , really disappointed as we love this place not what we expected

Excellent service. Loved the food.

Great food, great service. Went on a Tuesday night and it was busy. Sign of a good place to eat! Little cinema for the kids is a great touch! Will be back!

For the price, the food wasn’t as expected. The service and atmosphere was satisfactory but it was an experience.

First time going here had a great time can not fault the service or food.

Beautiful food Great service Highly recommend

Wheelchair accessibility. Loud background music. Staff very attentive. Cinema for kids. Lovely free popcorn on arrival.

Excellent eatery, great quality food, top notch service, all good.

Just been to this place for the first time and we enjoyed it. Not quite 5 star but it's close and my reasonings as to why are as follows: Service is 5 star. From the moment you walk in they are friendly and courteous. You are served a bottle of tap water and some free popcorn, nice touch, liked it very much. From this visit my food wasn't quite a 5. Milkshakes were spot on. Food I had the beast and bird burger. The portion size was good. The magic dust seasoning on the fries was so good we bought a tub to bring home with us. The southern fried chicken in the burger had bags of flavour. It was moist, crisp and tender, couldn't fault it. Where the loss of a star occurs is the beef burger. No taste, no seasoning, very bland, no crust. Couldn't even taste the creole sauce, i made the wrong decision in deconstruction of my burger to eat it by taking out the chicken burger to eat separately with the yummy slaw. Atmosphere is 4 Star, perhaps have a small area for adult only diners. Don't get me wrong we have kids ourselves and understand how they can be but if you go out for some no kids time it would be nice to have the option to separate yourselves but that's literally nit picking. Lesson is not to have the beef burger but everything else was lovely.

Loved this restaurant. Friendly staff good food and drinks .

Wonderful place a little exspensive however worth every penny would definitely recommend and will definitely do a return visit all staff very helpful polite and professional through whole evening and very nice atmosphere and child friendly! Well done to all !

I don't like eating off the chopping boards, plates would have been better, but I can understand that's their style of serving. 🤷🏻‍♀️ I did not like my vegetarian burger or churros. I don't think I will go back. The waiters were kind and polite hence the 3 star.

Cheap food and drink and great for NFL.

Fookin brilliant, the bacon bites are something else..

Breakfast visit today , cannot fault this restaurant, nothing was too much , lovely staff , very friendly and courteous. Would definitely be calling in again.

Wow, another amazing meal. The ice cream cookie sandwich was enormous

The staff are very friendly and helpful and you get lots of food. Update after a few more visits: Me and my family have had some great meals here. Not all of the food is to my taste, but we have all found food to enjoy and the staff are always so friendly and enthusiastic. The milkshakes are like a desert on their own and the kids LOVE them! The staff really make an effort and if you are celebrating, they celebrate with you. Definitely worth letting them know if it's someone's birthday on your visit

Wouldve given 5star if it wasnt for the toilets blocked up and then the only toilet which was avaiable for the whole of the customers was 1 dissabled toilet which was a mess to start to point many walked awy and it was only after being told was it cleaned. But never let it put dampner on night just crossed legs and carried on.

A very good BBQ place. They focus on the one thing (Texas BBQ) and do it very well. Service was excellent even though they were really busy. We visited on a Saturday evening and it was rammed. It was a bit too noisy for us but that's just us. I don't think you'd have much chance getting in if you don't book.

Really enjoyed the food, really tasty, great portions and the staff were really pleasant and friendly. Will be going back again

Brisket what's not to like lol Seriously though food second to none and staff very attentive

On my 35th birthday party toilet broke. We were told to leave restaurant after 1.5h of waiting to place our orders. We had to leave without food. Nobody even bothered to apologise. We are waiting for Phone call from manager and nobody called us since then. Very disappointed. …Więcej

Positives Tom the waiter spot on Food ok, plus nice big carpark Beer ok but expensive Nice comfy seats Reception on arrival nice Negatives Small portions and expensive To loud for me the music Dark in the restaurant needs more bright lights And now the big one watching the cook eating chips whilst working, taking chips out of people's serving ducking down and chewing away, sorry that's so unprofessional and not right If it wasn't for Tom I'd of walked out just not.my cup of tea at all, I won't be returning, oh and I hate a built in tip on a bill, %7.5 , no thank you

Great food. Great service. Helpful and pleasant staff. We had a good time there. Would go again.

Came for a quick meal for lunch with my partner, and was served by Chloe who was absolutely lovely. Had the rib and it was perfect along with the pork beans, thoroughly enjoyed it. My partner didn’t like her mac and cheese nothing wrong with the meal just personal preference. At which point after taking the meal I think the lady who was supervisor or manager came over and knocked it off the bill as it was basically untouched even though we insisted on paying for it. Absolutely amazing service as always and would definitely come again. Thank you all so much x

We came to visit for my sisters birthday there were 11 of us altogether. We got sat near to where the food is prepared and every 5 minutes they were screaming service, which got quite annoying after a while and we all left with a headache. We all ordered different things off the menu the children's meals were quite expensive for what you got and he chicken nuggets for the little one were quite hard and dry. My partner and I ordered a platter but we weren't impressed as the meat was dry compared to the last time we had it, we had a lovely server whilst we were there.The bill total was over £300 the kids weren't full from their meals 😳

Absolutely love this place great menu and excellent choice of bourbon whiskey

Been to Hickory's a number of times this time however it could have been better food order came incorrect I had a Gumbo with chicken it was over spiced and very hot wich made all the items contained in it very tasteless

Great food and service! The staff are on point and very responsive. Food is superb. Downside is the price of the drinks. Broke my heart paying over £7 for an Amstel! None the less, a great place to dine.

Went for a family meal and was not disappointed, from being shown to the table till leaving the building the people serving could not do enough for us

Been to Hickorys a few times and the food and service are always too notch and the Birthday donut is always the icing on the cake.

We booked a table for 8.15 but had to wait in the bar until 8.35 to be seated. When we were seated it was at a table that had been vacant since we had arrived. Service was good at the table. The goo good was ok but a little dry. Could have been better for the price.

Food was good and place is nice. Service was fine when finally seated, however, being made to wait 30 minutes for a table when you had pre-booked a specific time (8.15pm booking) is not

Went here for a anniversary dinner was has expected was served one drink the server that was waiting the table was no where to be seen food took ages to come out to be served by two other waiter again was not asked if we wanted any other drinks or asked if the meal was OK at any point during the meal wasn't asked if we'd like desert and the menu was taken away no soon as we ordered so could look at the menu to see if we'd like any extras or desert through the meal the food was completely over priced and over rated I've had better burgers from a burger van on carboot nice decor but again service wasn't up to standard and neither was the food for the prices they charged american themed weatherspoons

Busy place always great food good service 👍

First time at hickory’s so didn’t know what to expect. A lot of family and friends have been telling me about Hickory’s. Very good restaurant and lovely dishes, the chicken fajitas are amazing. Very impressed with the cinema room, perfect for a young family to attend, grab some popcorn, order the food and while waiting for your food the kids can pop to the cinema room and the teenage kids can play some table games in the indoor outdoor garden. Staff were good and service was high. Just a shame there isn’t a hickory’s down south.

Brilliant food and brilliant service. I would highly recommend it.

High quality food, excellent service, staff always go out of their way to make you feel welcome Whenever I visit I have the smokehouse platter for one and am never disappointed - great if you can't decide and want a little bit of everything Would recommend booking if you plan on visiting on a Friday/weekend as is quite popular

Firstly had a booking for 5.30pm. We arrived slightly early and was asked to wait at the bar for table to be ready. Then we were seated about 10 minutes late of our booking time. We ordered the Smokehouse Sampler which was recommended by the staff. The food looked nice when it arrived, but the foods taste was from from nice. There wasn't any component of the sampler that was any good. (Only exception was the sausage and fries were ok). The food was very dry. Almost as if it had been cooked then reheated a day later. It was also very bland and not much flavour at all. I've never had brisket that has been dry like that before. And not much sauce to help with it either. It was all just very bad. To the point where I left a fair bit of food. And anyone who knows me knows I don't waste food. So that in itself says how bad it was. It was a meal for our wedding anniversary and the bad food spoiled our evening really. The service was decent in the end though after being seated late. But the worst was still to come. As we both woke up in the night with bad stomachs. It was by far the worst dinning experience we have ever had. And needless to say we will never visit again. After spending almost £100 would expect far better. Would not recommend to anyone.

More positive visit this time around. Food was nicely cooked. Staff were friendly

A great place for a change of scenery. Very sports bar themed but just great American style food. Ribs, pork and beef, are the best around.

Very good, I would go back. But room temperature was stifling, and the tall stool seating given us as a group was very hard and uncomfortable (they do have better for smaller groups). The food was excellent, but a waiter shift change meant we ended up with a large wait at one point.

First time visiting, but wouldn't hesitate in returning .The food was delicious and the Staff were very friendly and the service was excellent .Thank you so much.

Great food and service love this place

Brilliant place local to us. Staff always friendly and food is excellent. Thank you

It was our granddaughters birthday, she had a wonderful time the food was good and very tasty I had the beef rib USD slab

It's normally pay day weekends my partner an I visit here as she likes to have a moan about the cost of eating out and all that jazz. But also because my favourite thing on the menu is the Great American breakfast which is just shy of £20. But my, even with a Belgian waffle (?) It's Amazing! Staff are always antentative and helpful, even though I know exactly what I'm ordering before I get there. Well deserved 5

We went here on a mid week night and the place was fairly busy. We had booked a table for 6. We were greeted and seated in a very friendly manner ( sorry can not remember names ). Service was prompt and again very friendly. All the staff we encountered, particularly the lady serving us were great. Drinks were good and they served different beers, which I like. Food was tasty and well presented, I would of liked more meat on my ribs but that's just me. The building is well designed and looks really good, there is a lot of parking available. Prices we found to be very reasonable for what we had and we will return.

Very disappointing. Probably the blandest burger I have had. Other food was ok but I don't think anything stood out. No table check and staff very flustered even though it didn't seem packed. Wouldn't rush back.

Loved this place Very welcoming , theming was good. Food and drink was lovely .. service was as spot on .. Ellie and Adil were friendly and professional, nothing was too much trouble. Loads of parking spaces We really enjoyed it .. we will be back .

Very pleasant atmosphere with good fresh cooked food. The choices are a bit limited but portion sizes and quality were good. The service was quick and friendly.

Service was not great and alot of poad mouth drunks In. Food was good but small portions for the price

Sitting in Hickorys after just eating my food and cannot wait to leave my review. We sat at the chefs bar infront of the kitchen.. The food.. Amazing...Briskett and Go Big or Go Home Burger... the staff.. Wow... sitting here makes you realise just how hard the staff work.. they are so organised.. efficient....and work amazing together. Truely a hardworking team. It has made me appreciate all of the hard work that goes into preparing your meal... even the lad washing up/ cleaning/ refilling boards and cups.. he is outstanding too...Thankyou Hickorys Wall Heath for a fantastic experience at your restaurant this evening 😊

It's very hot inside, not got air conditioning and food was burn and took ages for food

First time visiting and absolutely will be returning

Good food, unfortunately my daughter didn't like the chicken and waffles, she said, she had better.

Loved it at hickory’s for my birthday

Lovely food , as always whenever I have visited here. Excellent selection of beers,lagers,gins & cocktails. A lovely place to eat out at every once in a while as some might see it as a bit pricey but the food/service is excellent.

Lovely food can be really busy. I would definitely book a table

Fantastic food ,impeccable service. Staff were amazing 👏

Me and my son came here yesterday for the first time and it definitely won’t be the last. We had such a lovely server Jenson where nothing was too much trouble for him! Thank you and see you soon!

Amazing food, amazing atmosphere and amazing service. Lucy and Tom both looked after us during our time with you, they are both absolutely exceptional; they were kind and attentive. They made the night for us! Definitely recommend the Smoky bourbon bacon bites, the Cheesy giant pretzel, the Texas style brisket and the Cedar plank roasted salmon!! Will definitely be coming back!

Good food, big portions, good price!

Had a great time at the Hickory's wall Heath yesterday. Popped in for for rids and other stuff. Great service. Food was excellent. Highly Recommended. If you love great food and value for money please visit Hickory's

Food and drinks were lovley , Dylan was so sweet and friendly and brings a warm character to the place , Tilly who served our food was so warm and positive and recommended the perfect blueberry lemonade and Amelia recommended the cookie sandwich which was amazing she was very efficient , thank you all x

Staff were phenomenal even with a table of 12.

Service was a little slow (but to be fair they're rushed off their feet) Food was well worth the wait. Lovely atmosphere, didn't feel crowded even though it was extremely busy. Food - amazing. Portion sizes just right.

Very speedy service, plates cleared away quickly. Breakfast was amazing I had the pancakes with bacon and my mum had the waffle.

The venue was very busy and very VERY loud. Lightly was poor and could barely read the menu. Toilets had an awful smell and bins were overflowing. Staff were amazing and we had a huge table and they almost got everything right. Food was nice, not amazing and very expensive in my opinion. I’ve been a couple of times now and won’t go again

My daughter graduated at Bristol uni and for a treat I booked a table at Hickories wall heath.Food very nice but I felt the service was absolutely awful.Not once were we asked how our meal was.And after asking for the bill they kept me waiting 30 minutes.Normally I would ask again but nobody even glanced in my direction.I always leave a tip but not this time.Need to do way better Hickories!!

Atmosphere and service was great. Nice busy Saturday evening and the place had good vibes. The food was good. But unfortunately my brisket was dry. we where in a big group and all the other meals where good. Very good gluten free option which I was very impressed with

Had a really good time on the evening of Thursday 1st August, Daughter's 21st Bithday! We were having a massive garden on the Saturday, so this was an outing for my wife and I, and Daughter with boyfriend. Very nice it was too! I can recommend the "Go Big or Go Home" burger - it was excellent. I managed to put it all away, no desert required ! It was busy for a Thursday, confirmed as such by Jenson (who, we have to say, was excellent - an absolute credit to the establishment), the staff coped admirably.

Food very nice stuff. Very courteous

Had an amazing night ,went for my grandsons bithday. Staff were really friendly, cocktails were very professional done , Toilets very clean I will definitely be going back ,it was so nice to go out for dinner and have really good service food amazing!!!!

Me & hubby went for lunch on speck for our 49th wedding anniversary. The staff were so lovely & at the end of the meal gave us a platter with a candle fountain, strawberries & chocolate writing congratulating us on our anniversary. They also gave me flowers. We were so touched, it was wonderful. We ordered the massive sharing meat platter which was absolutely delicious. Then we had the Alabama Fudge Cake for dessert - recommended by our server. It was gorgeous. From the moment we arrived until we left the staff were welcoming, friendly, courteous & so lovely. We loved every minute. Thank you to all.

We went 23rd July 2024, our waitress was Ellie, from the moment we walked in the staff were so good to us, they really looked after us, we were celebrating our anniversary and they really made a fuss and made us feel so comfortable. Ellie was a fantastic waitress and so friendly, she took her time to chat to us and listen to our interests in travelling to America etc. Thank you so much all for making our anniversary special, will defo be coming again.

We went to Hickory's for a 35th Birthday meal for our daughter, and our 45th Wedding anniversary. The food is always of a very high standard and served piping hot. The staff are always pleasant and accomodate me with my electric buggy. Our waitress on the evening was "Jamie", who was very nice and payed a lot of attention to make sure we had everything we needed. At the end, they bought out two dounuts with flaming fountains for our daughter, then returned a couple of minutes later with two "mocktails" and flaming fountains for our 45th Anniversary. It was soo nice and the staff always so friendly. It made our day.

Food was well presented and tasted great. Staff worked hard and were attentive.

Excellent service, great food and cocktails. Heavily recommend the platter shown in pic!

Outstanding BBQ. Highly recommend for anyone enjoys good BBQ.

This place is very busy with the staff moving about at a brisk pace yet they stay friendly and efficient. The food is delicious but be warned, go there when you’re hungry as I’ve never seen such generous helpings of meat. Ideal for most occasions where you would prefer an atmosphere.

Pros: Immaculately clean, friendly and attentive service and despite being a huge venue, was able to retain an element of privacy whilst dining. Over achieved in these respects and menu was priced reasonably. Cons: Naturally with glazed barbecue there is an expectation of some sweetness of flavours, but sadly every item, including the salad I ordered, were sugar coated with glaze, dressing, marinade. Too sickly for my own personal tastes and I paid the digestive cost so to speak immediately and throughout the night. I don't want to knock the venue too hard as it is staffed by young people who are obviously working very hard, but prospective customers should be aware that unless they've a very sweet tooth, then it is probably best to drop in for a quick sugar rush, pancakes with maple for those who like that kind of thing. So, overall, OK, nice people, good staff, but the food wasn't for us.

Something a bit different...went again today and the staff were all friendly and polite....it's the kind of food I enjoy anyway so will definitely be going again.

Great food. Really good atmosphere. Tall and bench seating are really uncomfortable which did have an impact on the evening. Suggest to request a table when booking.

Lovely food. Bottles of wine are expensive

Fantastic food, friendly staff and great service.

The food is great and the atmosphere damn it’s too good. Just a perfect English spot.

Really delicious food. The atmosphere is really cool. We went there for dinner as a group. The service was very good, the food was prepared and served quickly. All in all TOP. Again any time.

Staff were incredibly helpful and very friendly. The food was outstanding, it was one of the best meals we've had recently. We will definitely be going back

Kept waiting for 45 mins when there was empty tables when food arrived it tasted Bland, lacked seasoning. We were told they were not a steak house and specialised in smoked foods however I would expect them to know how to season a steak and mac and cheese. Very disappointed on this occasion

Service was top tier, went for a work event, food came out quickly, servers were in good spirits and were friendly and up for a laugh. Food was phenomenal, proper American style food. The chilli cheese sausage was amazing Upon learning of my colleagues intolerance to dairy they took every care they could to make sure he was catered for and were very welcoming to swap anything out

Loads of choice. Always best to buy a few mains as a group and then share...unless you are Joey, Joey doesn't share food.

Perfect as always highly recommended

Lovely meal with good service. Friendly staff

We had a lovely experience celebrating my stepmoms birthday. Sian made it such a memorable evening so a big shout out to her!

Such an amazing place to visit, went for my wife's birthday and the service we received was amazing. The food is to die for, especially if you like your meats! The texas brisket has to be our favourite, although the bbq ribs, the go big or go home burger, and the mac 'n' cheese are equally as good. They even bought out a birthday donut with sparkler for my wife. Would definitely recommend this place to friends and family. Thanks Hickory's, you're all amazing!

Amazing food. I cant wait to return

great food and Hickorys pale ale

1st visit and well pleased with everything from start to finish.

Food was beautiful everything cooked perfectly, would definitely recommend eating here, staff were amazing and friendly