Based on 23 opinions finded in 1 websites
Opinions
Very unprofessional! Counter assistant completely ignored me and did not take my order until about 10 mins. Seems like they were snowed under and not able to cope with online orders. Bad experience
A T . 2024-09-07
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the food was soggy. the staff was rude. it was clustered and jammed. the place was also extremely dirty. they also got one thing from my order wrong. terrible experience
Almbtl . 2022-06-21
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Terrible service, drivers don’t leave food, trying to call me when I’m out can’t understand why if I pay for something they don’t leave it at my address. Complete joke. Never order from this store again
Adam S . 2022-05-08
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Ordered a festive double bucket, no bottle of drink, popcorn chicken, only 4 mini fillets, grave instead of beans. How hard is it to follow an order?
James S . 2021-11-19
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Disgusted.. Will never go here again. Asked to speak to manager (Javid) after bad service and unbelievably rude!!
Caitlin G . 2021-08-10
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During lock down and whilst we were in the garden seeing parents after along time, we decided to get a KFC. Easy to order through the app and arrived on time. Although I had missed KFC, the chicken box was greasier than I remember, but quantity and taste was there. Fries were OK, but as with all fast food restaurants, the fries do go dry quickly. Did the job and fed us well (and enough spare for the evening meal).
Pritesh M . 2020-10-30
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The place is dirty. They lie about offers. Tuesdays £5.99 offer - machine broken and today very busy. Absolute joke - they have worked out that the Tuesday offer £5.99 which is national for all KFC is not good for their profits. Their chicken is very salty and burnt - which raises questions to the quality of the chicken - won't be surprised if out of date. Card machine is filthy - please do not touch - use contactless.
Metroblitz . 2020-08-18
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Went to KFC last month never again was standing at the counter for over 5 minutes just walked out ignorant staff cretins never going in there again
David G . 2019-08-02
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Staff are rude not good customer service food reheated and always cold dirty tableswon't go back again
karenG24467 . 2018-05-05
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Ahora trabajo para un gran restaurante bien conocido. El servicio de atención al cliente aquí es terrible. No entramos en la cola y había 3 personal simplemente hablar de la otra a pesar de que vimos está viniendo a la factura. Esperar unos 5 minutos para que sirve. Una de las mujeres dijo el chico a servirnos y él contestó diciendo que les servía y dijo perdone no pertenece a mi jefe. No me refiero a actuar incluso de tripas corazón. profesional Después de ser servido por otra señora nos dijo claramente nuestra orden justo pero no escucha. obvs Nos dio nuestra orden y que estaba equivocado. Entonces ella actuaron como si nos ofenden su cara con ella expresiones. Cada vez que quieres comer en kfc no queremos más porque el personal es ignorante y grosero. Gerente necesita para solucionar este problema. No sé por qué todavía no he cerrado tbh. Servicio de atención al cliente shittest que he visto.
jc2342018 . 2018-05-03
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So here goes, stood in queue for ten minutes while two people served and staff stood at the back talking while the queue behind me grew..I requested a tower meal... No hash brownI said no problem il have a chicken wrap.. No wraps..I said OK, il have a zinger meal with a coffee... No hot drinks I was told...I walked out...
I6611TSmarkm . 2018-04-08
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KFC es el mismo en todas partes, me encanta el pollo. Más específica para este conjunto, el lugar está muy congestionado, deben realmente cambiar la forma en la que el restaurante está diseñado. A veces la cola es tan larga que no se puede abrir la puerta sin herir a algunas personas en su interior.
ssarguro . 2017-03-02
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Was a really nice place to eat great service from Sandra I come in every week and I get a polite service from Sandra
anthonydyson1 . 2017-02-03
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What more is there to say that hasn't been said before? - if you fancy a box of fried breaded chicken bits with a secret blend of herbs and spices and happen to be in the city centre then this is the place for you.
GraemeM148 . 2016-04-23
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Nice food served quickly you can't go wrong, zinger burger is nice and all the shakes taste good, not the nicest of locations as there's normally a tramp fight going on, but then again it usually makes for good entertainment while having your meal.
Ben B . 2016-04-18
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love the place would definitely go again chicken was fantastic staff were excellent had a really good time.
alecyt . 2016-04-11
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KFC siempre mantiene su nivel en un alto nivel.Las gallinas son simplemente la mejor y su siempre de la misma calidad donde sea que vaya!Yo no puedo conseguir suficiente!Niños y familias lugar favorito para un bocado rápido!Simplemente dedo lickin que!!!!!
hecksfinches . 2016-03-14
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Mi amigo y yo necesitábamos algo rápido para comer antes de regresar a Coventry University para una conferencia, decidimos ir KFC como no teníamos mucho tiempo. Lo primero es lo primero es el nivel de servicio al cliente pésimo no tenían una sonrisa en la cara, no darme la bienvenida que tenía que venir con ganas y pedir un pedido yo. Finalmente pedí un plato de hamburguesas zinger extra con 2 alas ascendió a casi 7 libras. Eso es cuando me di cuenta de que la caja de comida zinger golfas que incluía lo que pedí además de un lado por sólo £5, me pareció que era bastante decepcionante que la persona que sirve mi no te sugiero esto. Así que de todos modos cuando le dije que quería cambiar al fuerte comida en su lugar fuimos y hablé con su colega junto a él, que luego me dijo que todavía tienen que me cobraron £7 y no 5 libras por el fuerte comida, porque parece que no podría cambiar en el sistema que quiero decir qué basura es eso? No me quedé muy contento con esto, así que luego me dijo que me diera algo extra para compensar, es terrible que él me dio sólo 2 extra alas. Por lo que yo pagué casi £2 extra por sólo 2 alas! Yo era de verdad muy decepcionada con el nivel de servicio ofrecido pero debido a la cola y el hecho de que me tuve que asistir a una conferencia que no me puedo quejar o causar cualquier confusión. Me encanta KFC y nunca han tenido problemas, pero específico Branch es una vergüenza que en verdad creo que la gestión a cargo necesidad de mejorar su nivel de servicio al cliente!
Miss_Koley . 2016-03-11
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Fuimos en esta noche antes del teatro. Los niños han desaparecido para encontrar un asiento mientras que pedí. Deseo que había visto arriba antes de que yo había pedido. Las mesas que llena de embalaje vacío, papeleras y contenedores estaban llenos, planta asqueroso. Hablaba al...
Nicki M . 2016-02-16
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Went here recently with a friend, only to discover that when seating was full downstairs, and we had to venture...
Ellie A . 2015-07-08
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Uno de nuestros favoritos para llevar, siempre caliente, buena variedad, servicio rápido, amable y servicial personal. Genial
suelady . 2015-02-18
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I been to this horrible kfc and bought a super charger burger meal and manager Who parpaired my food he put in one striper cut in half n made my burger. When i toldo him he said we dont have fillet Then i ask him do u know why mcdonald's is busy n hua answer Was coz they have plunty of money Shame on You cross chipping kfc Coventry
britamnish . 2015-01-09
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Terrible, staff quite rude and pretty slow. Not enough seating area at peak times. Would recommend the one in the West Orchards (2 mins walk) instead.
RemusR . 2014-08-04
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El trato es bueno, pero podría estar más limpio, la situación en la ciudad hace que si no lo conoces de ante mano seguramente ni te enteres de que está ahí, el local podría estar mejor distribuido.
Laurilla G . 2013-12-10
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142 Opinions
Chef did the chicken breast burger gluten n dairy free also exchanged fries for rice. Bit of mayo n sriracha from condiment area on the rice n burger was amazing, gluten free bun was really good. Thanks Chef also thanks to bar staff for taking time to help get something sorted with the chef.
741 Opinions
The food was amazing aswell very flavourful and it was made quickly. We had Moeez as our server and he was so kind and helpful and made the experience that much better! He was there whenever we needed him which was great aswell, will be coming back.
33 Opinions
Having spent nearly £30 on two banquet meals and a Krushum, imagine my surprise to find a maggot in the corn on the cob UNDER the plastic wrapping. I was so shocked. I went back to the restaurant, maggot I'm hand. I was greeted by one of the serving staff. She got the mamager for me. Who offered me £1.99 credit for the corn on the cob. I showed him the receipt for £2.49 each. He the appolgied and refunded me £4.98. I was going to leave it at that until the next day I had a random email from the KFC survey team who wanted me to complete an online survey. I thought I might as well be truthful and told them everything. I got an email asking me for proof. I sent them everything I had. A few weeks later I got an apology email from the customer service manager and was offered £15 in a KFC voucher. Two things 1. at the point of writing this review I have still to receive the voucher. 2. I WILL NOT BE VISITING THAT KFC OR ANY OTHER ONE. Even though I would not use the voucher I was going to give it to one of the homeless people I see sitting outside the restaurant. BE WARNED
3259 Opinions
Waiting for food over 40mins is bad. Food wasn’t as good as we remember, we ordered hanging kebab. Went in on Saturday afternoon, wasn’t crazy busy like you could see lots of tables available. But the wait time is crazy