Based on 917 opinions finded in 2 websites
Based on 917 opinions finded in 2 websites
Opinions
Food was cold , overpriced and long waiting times.
Sis Tee . 2024-10-07
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I ordered phat buns recently and got serviced by the nicest lady! Her name was Eman, best service I’ve received at a fast food place! The food was great I got the loaded fries and it was so yummy!
Sandra Sathyakeerthi . 2024-10-06
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Emaan, the sweetest girl served me with the chocolatier milkshake, which was delicious!
Aaliyah Bora . 2024-10-06
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amazing burgers tbf, if ur out late there's a pub right next to it as well, anyways tried their cheetos burger and it was good, would recommend it. and eman was very hospitable!
Maqsood Ahmed . 2024-10-06
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I left Phat Buns feeling satisfied and eager to return. It’s a must-visit for burger lovers and anyone looking to enjoy a fun dining experience. Great service by Samridh, he was very polite throughout. 10/10
Mishti Chhabra . 2024-10-05
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I have eaten a meal yesterday it was super delicious made by samridh singh
Hardik Rana . 2024-10-05
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Kalika was very nice and helpful.food was very good
Nicole Silva . 2024-10-04
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Disappointing Experience at Phat Buns I was eager to try Phat Buns after hearing some buzz about their offerings, but my experience left much to be desired. The ambiance was a mix of lively décor and blaring music, which felt more chaotic than inviting. When it came to the food, I ordered the signature bun and anticipated a burst of flavors. Unfortunately, it was lukewarm and rather bland. The patty seemed dry, and the toppings lacked the freshness I had hoped for. It felt like a missed opportunity—everything seemed to be put together hastily rather than with care. The service was another letdown. Our server was friendly enough, but it took ages for our orders to arrive, and when they did, they were incorrect. After half-heartedly mentioning the issue, I felt brushed aside rather than appreciated as a customer. I wanted to love this place, but it just didn’t deliver. Maybe it was an off day, but for what I experienced, Phat Buns didn’t live up to the hype. I might give it another chance in the future, but for now, I’ll be looking elsewhere for my bun fix.
Grace . 2024-10-04
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Great service from Kalika and uddesh. Lovely place and delicious food.
ShashanK . 2024-10-04
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Kalika and uddesh were phenomenal. They cleaned the tables with flash liquid and made sure everything was clean and fast
Naga Chaitanya . 2024-10-04
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The food was good. The staff over there (Kayshah) is friendly. Good experience overall
Faria Islam . 2024-10-03
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Food was very delicious and good service by Jasmine
Davinder Singh Gurcharan Singh Thukral . 2024-10-03
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Kayshah been really helpful with his service, food was on point
Akif Islam . 2024-10-03
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Spent great time with great food and having an exceptionally excellent service from jasmine. Thank you so much
DIKSHA . 2024-10-03
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Have eaten here multiple times and it's always consistently amazing food. Can't go wrong with this restaurant especially their lunch meal deal which gives way more than the nearby McDonald's for a great price. Always look forward to the food here, and service especially from Kalika who quick to wonderful customer service and considerate to customers. The entire team is always accommodating, everything is clean and the atmosphere is calm. Definitely a lifetime customer, always will return. Thanks a mil guys
The Silver Voice . 2024-10-02
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The food here is delicious, a must visit😋 and Thanks to Uddesh and his team for serving me and my friend a delicious meal.
Mansi Chari . 2024-10-02
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The lunch time deal £6 is a steal deal. Thanks for a yummy meal and special thanks to Uddesh and his team for serving me and my friend.
Harshitha K . 2024-10-02
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Restaurant cancelled the order one hour after accepting it.
Piotr Klaczak . 2024-10-01
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Great Service by kalika and Kaysha
Yousuf Rayyan . 2024-10-01
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The burgers are fantastic - but if you order it is genuinely a coin flip whether you ever get that food. >50% of my orders have never arrived.
board . 2024-09-29
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Service of Jasmine was good. Overall a nice experience
Satwant Kaur . 2024-09-29
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Had a great burger, friendly staff, Keisha was very pleasant and friendly, would defo recommend and come again
Hanna Rawat . 2024-09-29
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Amazing and delicious food. Lovely service from Kaysha. Definatly coming back.
Aicha Benali . 2024-09-29
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The food was really good and really loved the service of the employees over there especially khusal
Abhishek Nadar . 2024-09-28
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Great food and great service by Naga, will surely come again very soon :)
sreekanth MS . 2024-09-28
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Thank you for such good food and kind service…. Special thanks to Kalika 👍
Naga Chandana . 2024-09-28
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Fabulous dining experience, best in class burgers! Special thanks to Pulkit for making our evening special with the service, worth visiting this place👍🏻
Vansh Munjal . 2024-09-28
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The food was amazing. The service done by khushal was amazing and he helped me out with everything I needed.
Hashim Nayab . 2024-09-28
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Not worth the money .. soggy fries
Manj Singh . 2024-09-27
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kaysah and kalika was very nice and quick with food
Joe Rabvukwa . 2024-09-27
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Kaisa and Kalika were very friendly
Danyal Hashmi . 2024-09-27
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Best service from Uddesh. Very polite
Ayush Sharma . 2024-09-27
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Udesh and Naga are very kind and helpful.
Himanshu Mankar . 2024-09-27
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Amazing vibe… Humble and helpful service from Naga
Hershey . 2024-09-27
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Udit and naga are the best we love them
w1tch3r1 . 2024-09-26
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Kalika was good and had served us very well
Chaitya Shah . 2024-09-26
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Had a great time at Phat Buns! The food was spot on, but what really stood out was the service. The girl who served me was small in height but big on hospitality! She was super friendly, attentive, and made sure everything was perfect. Definitely coming back for the awesome food and the great service!
Manan . 2024-09-26
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Liked the food here. Staff were so friendly and suggesting their best dish especially thank you Isha she was so kind all the time. Thank you for the serve.
Shrinivas Madali . 2024-09-25
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Thank you Khayshah. She was so kind and friendly.
Shrinivas Madali . 2024-09-25
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Food looks amazing. I was served by Uddesh. Great service.
Dorian Denny . 2024-09-25
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Amazing food , ambience and staff specially Emaan and . Love their vibe and fun they do surely say hi to them whenever you go next
Sayyed Mohammed Abdullah . 2024-09-25
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I had best food here I was with my friend I recommend them to visit phat buns and they are thanking me because they liked food so much and I would really thank to Khayshah for serving food and she was so friendly.
Shrinivas Madali . 2024-09-25
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Thank you Isha for serving best food and she was so kind and friendly.
sanjayv shantagiri . 2024-09-25
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Food is awesome and the staff is amazing especially Naga
kushal baloda . 2024-09-23
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Uddesh is a top guy, went out his way to provide exceptional service
Razvi81 . 2024-09-23
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Ausam experience specially NAGA is really very cooperative
Ravi Shekhar . 2024-09-23
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Food was so delicious while talking about the staff samridh singh is one of the great worker in phatbuns
Yousuf Qureshi . 2024-09-22
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The food was delicious and the BAO BEEF BURGER was super tasty , while talking about the staff SAMRIDH SINGH was one of the great person i have every met in the restaurant. Keeping up the good work boy as well as the restaurant .
Syed Muhammad Rohan Rais . 2024-09-22
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We had tender, wings and a chicken burger and quite disappointed to be honest. Its was not flavoursome and expensive compared to its competitors. Even expensive than KFC!!! Quantity: 3/5 Flavour: 0.5/5 Price: 1/5 Not recommended.
Hassan Butt . 2024-09-22
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Ordered chicken bao buns and Cheeto’s burgers very good and great service by Emaan
VINEY . 2024-09-22
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The food was delicious and happy with the great service by Jasmine😊😊
Dilprit Kaur . 2024-09-21
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Service of Jasmine was good. Overall a nice experience
Talvinder Kaur . 2024-09-21
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Naga and kaysahh Had a good service with them
Npc55 . 2024-09-21
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They also operate Doorstep Desserts under same roof for delivery only which the quality of food is good but lying and bad customer service is downside . Ordered french macaroon from them via Uber eats about 20min later got a call that out of stock. Told them what else you can offer the customer service person tried to help but had no idea of allergens offered salted caramel for specific dairy allergy, and then when they didn't had anything to replace original order told me that they will call back and cancelled the order on Uber eats saying customer request this Uber charging me full amount . Had to fight with Uber to get refund . Scamming and dishonesty lost you a customer.
Taha Imran . 2024-09-21
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It is really good especially the wings although for students it may be a bit expensive
Matida Sillah . 2024-09-19
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Naga’s service is amazing and the food is worth for the money
Smritha M . 2024-09-18
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Just came in for lunch with my friend, food was amazing and they do a great £6 lunch deal! Staff nice and friendly, shout out to yosuf
Áine Friel . 2024-09-18
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Naga's service is extraordinary
Garwin GGARD . 2024-09-18
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Just popped in for lunch with my friend and was not disappointed. Everything from the moment I stepped in the door till the moment I left was great!
Donna Tracey . 2024-09-18
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Service of Jasmine was good. Overall a nice experience
Harmeet Singh . 2024-09-16
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The food was delicious and great service by Jasmine
Baljeet Kaur . 2024-09-16
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Great service by Naga! Really appreciated the attentiveness and friendly vibe, making the experience even better.
Raghav Gupta . 2024-09-16
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Was served by naga today, really nice chap, fast service, listened to my silly requests and did the best he could, 10/10 would advise
Bingus Jo-anne Bingleton Smith 1st . 2024-09-16
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Great customer experience by Dhruvil and Kaisha
Reuben Salins . 2024-09-16
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I had a great experience in PHAT buns It’s been a place I’ve been coming to often! The food and ambience is amazing Special kudos to Jasmine who was very helpful
Subhashri Venkatesh . 2024-09-16
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Great food and Great Service by Naga. Really enjoyed my time there.
suditi Agarwal . 2024-09-15
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Decent food, service is great by Kayshah
sharanya bolakhe . 2024-09-15
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Naga was very pleasant and gave efficient service
Sharon Muhia . 2024-09-15
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Good quality food, very clean place and lovely staff, was served by “NAGA” thanks a lot
Pezhman Bhn . 2024-09-14
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kaysahh great service was very kind to customers and had no problem serving the food everything was done amazingly.
Shifa Ismail . 2024-09-14
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The service was very good very helpful food came fast and was packed with flavour I enjoyed every bite kaysahh was our sever and she was very helpful
simeon wint . 2024-09-14
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Very tasty and big portions. Something we did not eat before. Thanks Kaysah! Recommended!
jake47s . 2024-09-14
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I didn't liked the burger. I ordered their premium and Angus burger the premium one had raw beef steak in it and it was old too and the patties in Angus was so thin like just one ounce per patty and they were dry as well the premium burger's steak was very very bad it was a very bad experience. Crinkle fries were somehow okay as compared to potato tots, that were just tasteless
Samya Khalid . 2024-09-13
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Amazing food and amazing service by Naga
Harikrishnan Nair . 2024-09-13
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Gréât customer service by uddesh
U B . 2024-09-13
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Very good, friendly service by Yusuf! Love the wings from here!
KJ G . 2024-09-12
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We were served by Udit, great service and an amazing meal deal offer. Will definitely recommend
Mukilan SR . 2024-09-11
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They deliver after 1 hour very bad delivery system
Ayaz Ayazov . 2024-09-11
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I had such a good experience , naha udesh was so nice to me . he served well , he took my order well . He was very respectful.
Itsasha . 2024-09-10
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Naga Service was good..quality of food is worth for money.
BHARATHSKANDHAAN Senthilvelan . 2024-09-09
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Good place and Naga service was good.
Bharath Rock . 2024-09-08
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Good food and service from phulkit❤️
Latheef Rayyan . 2024-09-08
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Good food and friendly staff. Kaysah was very hospitable.
Siyan . 2024-09-08
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Came out to eat with my friends and it was a nice experience. Our servers Uddesh and Naga were friendly and happy to assist with my questions about the menu.
Ebunoluwa Idowu . 2024-09-08
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Great experience because of my server Sanbir Singh. Will visit again
Ansh Bagrecha . 2024-09-08
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Uddesh and Naga served us very well good guys
harsh ratnani . 2024-09-08
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Best milkshake I’ve ever had in UK!! The crinkle fries were amazing too! Always a go-to place at any hour, special mention to Yousuf and Pulkit!
Manish Pophale . 2024-09-07
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**Review Title: Awful Experience with Phatbuns - Never Ordering Again!** I had an absolutely terrible experience ordering from Phatbuns, and I won't be making that mistake again. My order took an outrageous TWO HOURS, and the food NEVER even came! For a restaurant that's supposed to specialize in fast food, this is completely unacceptable. When I tried to get help, the customer service from Uber Eats was no better—completely useless. They told me that the restaurant, Phatbuns, needed to cancel the order, but neither the restaurant nor Uber Eats seemed willing to take any responsibility. The whole ordeal was a complete disaster, with no communication, no updates, and no effort to make things right. I wasted two hours waiting for food that never showed up and got zero assistance from anyone involved. Phatbuns, get your act together—this level of service is beyond unacceptable. I will never order from here again, and I suggest you avoid it too unless you want to waste your time and money!
arkam mohammed . 2024-09-06
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Was served by Kaysah, she was incredibly polite, helped us with everything perfectly, much better than McDonald's nextdoor, 10/10
Oliver Smith . 2024-09-06
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I tried the Phat loaded and it was amazing! The place was clean and tidy with exceptional service especially by Sanbir Singh who served my order.
rb singh . 2024-09-05
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Food was delicious and had best time Thank you Uddesh and Khayshah for the friendly service. They were very friendly throught our time in phat buns.
Sakshi J . 2024-09-05
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I love the potato tots and the veggie burger here. As a vegetarian, this is my go to option. The staff is very warm. The guy who served me was super sweet, his name was sanbir.
Madhav Katkoria . 2024-09-05
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The staff at phat buns are amazing ! Big Thank you to Chaitya & Naga
official_trae . 2024-09-04
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The staff here were very polite and welcoming. Big shout out to Chaitya and naga. The food was great as always, definitely recommend.
Kaitheo_14 . 2024-09-04
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Good place to eat. Loved the phat veg burger and potato tots. Would recommend. Quality service by Sanbir.
Riddhima Singh . 2024-09-03
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The guy here Pulkit served very well. Really appreciated
Ali nawaz baloch . 2024-09-03
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Skip the other fast food and go see Naga at Phat Buns. The 6£ lunch special is one of the best deals out there.
Todd Palmer . 2024-09-03
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Had a very nice meal. The lunch meal is really worth it. Good customer service overall especially by Sanbir.
Ayush Hawa . 2024-09-02
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Tasty treats, variety options and Great service by phulkit.
19BBT003 Abhishek Sekhar . 2024-09-02
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The service was too good . The guys Naga and kalika they were polite and friendly. I really enjoyed the service .
Harish godwin . 2024-09-01
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Chef did the chicken breast burger gluten n dairy free also exchanged fries for rice. Bit of mayo n sriracha from condiment area on the rice n burger was amazing, gluten free bun was really good. Thanks Chef also thanks to bar staff for taking time to help get something sorted with the chef.
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The food was amazing aswell very flavourful and it was made quickly. We had Moeez as our server and he was so kind and helpful and made the experience that much better! He was there whenever we needed him which was great aswell, will be coming back.
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Lovely venue, with live music. Food was pretty good, although not frills. Kebabs were good, sides quite basic. The bar service was very slow, which was an issue when sat upstairs. Would definitely go again however.
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£8.50 for a double vodka, not even proper coca cola. Struggled to drink it, didn't want to waste it because of the price, to add insult to injury they're advertising £3 drinks for students that includes vodka. Upstairs is a dingy uninviting space. The men's toilet didn't have a working lock on the cubicle. Will probably never return here.