The best restaurants serving American food in East of England

Just got robbed £70 for 4 fast food meals

This summer I have enjoyed one of the best desserts milkshake and waffles at castle quarter. 😋😋😋

I congratulate Mr.Ferhat and his team for creating such a harmonious team…. Lamb shish kebab is my favorite, but also for their humorous, smiling, sincere behavior and generous patience! I wish success to these veteran people.

Not only was it delivered late it was shockingly cold and had to heat it up in the microwave which is never good. Ultimately very poor service and waste of money to be honest and will be raising a written complaint.

We had a query and Harry sorted it out for us he was so polite and went way beyond what we expected. We were so happy with your kind gesture. Thank you so much we really enjoyed our meal it made our day. X

Great atmosphere, family friendly with great food. The waiting times seem to have gone down. Had a lovely time.

To KFC: Food still warm ... 😋. To J.E.D: Food Delivery On Time ... 🛵⏱️.

Was missing half my order, waited 50 minutes for it to be re delivered only for it to be cold and greasy.. ending up in the bin. When I called for a Partial refund, I was constantly fobbed off to eventually be told… if I got them from the bin and took them back I would get a £2 refund that’s all he would offer me along with a lot of abuse with it. No customer skills what so ever. This is not the first problem I’ve encountered. Over priced, poor food, poor customer service. AVOID!! AVOID!!

Ed’s is a significant other refuge in the Grand Arcade. Drop your husbands off, they can get a snack, a drink, and relax while, while you shop till you drop. It was a life saver for me. I really needed a Coke Zero and a place to sit while my wife shopped. I would give them a 10 stars on a scale of 1-5 stars, just for the relief of getting to sit down.

I just order a garlic bread with garlic sauce and i get a garlic bread with no cheese and a withe herbal garlic sauce instead of the clasic sauce ,they say nothing about that .i just feel scamed...

Absolutely lovely and amazing staff. Manager/Owner on the other hand will kick you out after spending £300-£400 and won't even bother coming to tell you why! He's more then happy to let the security come and tell us to leave without a reason. Manager/Owner said he was bust talking to other people out the back. So avoided giving us a pathetic reason as to why he got other people to tell us to leave, even though the rest of the bar was making more noise then we were!! Avoid like the plague!!!! The bar staff and service staff are second to none! Cannot thank the bar staff and service staff enough!! They go above and beyond to make your night great!!

Food was missing. The burger buns were stale. One drink was missing and the order came 45 minutes late.

amazing foot, brilliant delivery time

Excellent food (octopus starters, crab linguine, seafood boil with crab legs). The service was super friendly. We thought the food and wine were good value for money. We'll definitely visit again if in Southend.

Started queuing at 10.50 with a sign up saying wait time for food was 8 mins. Got seated quickly enough mmjw to be told it was lunch menu only. Disappointed but ordered anyway. After 40 mins still my food. That's simply not good enough when you're trying to catch a flight. Really bad show. 👎