The best restaurants serving American food in East of England

I went to this restaurant today at 23:27, even though their listed closing time was 00:00. When I walked in, there were two staff members, and one rudely said, "What are you doing? We are going to close. Didn’t you see we mopped the floor?" First of all, there was NO sign board indicating a wet floor. Second, if you’re open until midnight, why are you acting like customers are a problem? When I pointed this out, they didn’t even apologize. Instead, one of them just asked, "What do you want to order?" If you’re closing, why ask me that? The whole experience was confusing and unprofessional. To the restaurant management: If you’re closing early, lock the door. If the floor is wet, put a sign board. If you stop taking orders before closing, make that clear. And most importantly, teach your staff basic manners—a simple apology goes a long way. Would NOT recommend. Avoid this place!

As just a pub this venue is great. But we decided to pop in for the food. The menu has been desecrated. There used to be interesting good value items like the beef rib, and the portions used to be reasonable. But now we bought a sharing meat platter for 2, it wouldn't have filled one person. It's a shame as it used to be good but just food wise it's gone very downhill in 2025.

Fantastic pizza buy in the shop the online prices are a rip off £ 2.50 cheaper than online

Visited with a friend and was disappointed as the chips were soggy and my bread on my fillet burger was stale, couldn’t say if this was normal for this branch as i was on holiday and first time i’d visited. I’ve been in a lot better KFC’s up in Yorkshire.

Visited here a few times for a Spoons breakfast and coffee when visiting Great Yarmouth. Unfortunately a couple of things not quite up to standard today. 1) One of the coffee machines wasn't working so a bit of a queue for the one that was in service. Table where the milk jug and sugars etc. absolutely covered in powder and bits of rubbish. 2) Ordered two large breakfasts. Mine was ok but my partner's had a badly burnt piece of toast that had been hidden under the unburned slices. Had it have arrived visible would have rejected the toast as inedible and carcinogenic. Hopefully a one off and hopefully both coffee machines will be working on our next visit. It was a bit sly though to hide the burnt slice and sure that Weatherspoons have policy on food presentation and quality. On a positive note gent toilets were very clean.

Is the best Romanian food tastes well looks good and wonderful service very good

I would give no stars if I could this place will rob you blind and it is disgusting .They have no clue what hygiene is I watched a man coughing all over the food while cooking and another man taking out the rubbish with his bare hands then comming back in the shop and serving food.🤢 I bought a large chips with cheese and it came in a small Burger box and then proceeded to charge me £6.50 which it clearly says £6 for large on their board and when confronted started to act like he didn’t realise then started smirking as i left . I am honestly disgusted .

There is no issues with staff and are friendly. The issue are teenagers and especially children, all who are underage, who are smoking (e cigars), leaving the trash because they need mommy to clean after themselves, and bring food (like pizza) and more trash from other places, and just dump it there. However the real issues are the children (no adults) and not the teenagers as some group of them are constantly "anti social" because they take full advantage that no one can do anything to them. So if you see a group of children (no adult) and you see them being "offended" please take care as they intentionally will scream, start fight, Throw their rubbish (like chicken bones on the floor), and more that makes me wish there was a ban for children who are NOT supervised. But again, this is a particular group of children who are known in this area, otherwise, i can't recall anything as bad. Also you need to order from the touch screen machines (no order from employers) but you can pay with card or cash.

I was went with my friends at grand aracde and i see this really nice place on the first floor the ambiance is soo attractive and good. And the staff they welcome us very warmly with big smile. They are really friendly. I tell her its my first time here and she explained the best burgers and stuff🤤🤤. The shakes are soo soo good as they said world famous shakes .the food was properly cooked and well presented🌸. After serving one the staff member reach is 5 mins for check back. I am so happy with this experience. And now its my next fav place ❤️❤️❤️

After having amazing shake shacks in the states I had high hopes but this was utterly disappointing. The burger was mushy, the cheese was weird. The only good thing was the milkshake. £47 for 2 x burgers, 2 x fries, 2 x shakes. Would have rather saved my money.

Never disappoint best pizza and friendly staff

This was our second and last time going to Chicktopia. The first time was just after they opened and there were some service issues, but the food was good and so I forgave the teething problems. I regret my forgiveness. Today we ordered from the machines, which were clearly malfunctioning, but with no explanation we ploughed on. The only person serving (remember this was a busy Saturday lunchtime!) was young and certainly not well-trained in dealing with the public. When the machines failed to register our order (and everyone else ordering at the same time) he resorted to taking a photo of the order and taking that through to the kitchen. All this without a word to us, let alone an apology. We waited over 20 minutes for the food, with more and more people gathering behind us. In all this time no staff offered any welcome to people arriving or apologies to those waiting. When I asked the 'manager' what was going on and asked him to explain things to us he just said 'it's all fine now'. I understand a computer malfunction, I do not understand the lack of communication. I had plenty of time to write an email of complaint to the company as none of the staff were talking to me. When we finally got the order it was missing the sandwich. I felt so frustrated. When I went back to query it I had to wait another 15 minutes. Again no apology, no explanation. Since coming home and reading the previous reviews I have realised we didn't receive our sides (Texas toast and Louisiana biscuit). It's such a pity - the food is decent, but the staff are so poorly trained. There is no way I could recommend it, or return myself.

Great atmosphere, family friendly with great food. The waiting times seem to have gone down and the place looks a lot cleaner.

can u bag was burst all over food

Was missing half my order, waited 50 minutes for it to be re delivered only for it to be cold and greasy.. ending up in the bin. When I called for a Partial refund, I was constantly fobbed off to eventually be told… if I got them from the bin and took them back I would get a £2 refund that’s all he would offer me along with a lot of abuse with it. No customer skills what so ever. This is not the first problem I’ve encountered. Over priced, poor food, poor customer service. AVOID!! AVOID!!