The best restaurants serving American food in East of England

We ordered spicy chicken on line, There chickens are soooo salty and still pink inside. It will be my first and last, never order again to this food store.

Absolute disgrace. Service was a shambles- red cups over the taps gave the impression of closed shop- floors sticky, ran out of Gordon’s gin and toilets looked like something out of the shining. This used to be a half decent bar- pathetic excuse of a pub and serious lack of leadership at this establishment has lead to a culture of underachieving and apathy- bar manager appeared clueless and more Interested in high fiving wasters, busy puffing the magic dragon and stinking the communal area out with a combination of BO and stale laundry.

Don't know why i went here but my belly is wishing i didn't. the shake wasn't very nice was just tasting nothing but sugar so bad i could feel my throat starting to ache.

Walked out - the lady serving was so slow, we waited 25 minutes for her to do 3 milkshakes for the people in front & there was still more to the order so we left. Need more staff.

We were welcomed warmly and shown to a table. Sophie served us, she was friendly and helpful and nothing was too much trouble. The food was well presented and well cooked. The salad was very fresh. Very good value for money. We will return to try again!

Went there a few months ago and wasn’t impressed, lots of choices of steak, but they were premium prices but not matching quality

This visit was the final nail in the coffin for me, this is not the only terrible KFC in Norwich, nor our first disappointment. The girl who served us was polite and helpful but was clearly peeved my 80yr old mother had questions about what to order and we didn't use the screens. The chicken pieces were luke warm, not so my almost cold tower burger which was dry with hardly any sauce and the "bread" was awful, not stale, don't think that's scientifically possible but you know what I mean. Couldn't clear up afterwards as all the bins were full. Yes, I could have complained, but my Mother didn't want to and was worried about what would happen to our "fresh" food if we did. Let's be honest, I shouldn't have to. A company in the game for this many years shouldn't be messing stuff up like this, the fact it was lunchtime and barely busy, shows others already knew what we found out. I'll never eat KFC here or at Longwater ever again, and would now think twice anywhere. Thankfully in Norwich your choices are legion.

Professional friendly staff, quick service would definitely recommend! Umair was very helpful!

Just eat put the address at the wrong end of the street

Love the food and good value for money and very friendly too

Lager tasted like burnt rubber and cocktail was more ice than flavour

Food was good. Service was bad, at least a 30 minute wait time on the 20/09/2024 at 15:20, staff were not friendly, there was only one person cleaning the front and she was working really hard changing bins etc. a manager was talking to two women with buggies because they knew each other (they was talking loud enough about the personal lives). The whole wait time he was chatting and the cleaning was having to go around him the times she had to change the bin. Understandable when it’s busy BOH staff cannot help wait times due to high demand but the managers just chit chat for ages and don’t care what’s happening.

gave us the wrong order. Missing some food.

drive thru orders are ALWAYS wrong , and guess what, always in a favour of the restaurant. Im always missing a cheeseburger or fires or something else. Today i was amazed that my order is OK , but at home, i discovered that they have put 4 nuggets in a box where was supposed to be 6. So traditionally i have paid for something i didn't get. This was the last time, as i have enough of cutting me short on my money.

Never answers the phone. All I want is to ask for no lettuce on my burger when ordering through deliveroo. So I don't order here and I can't be the only one so I go somewhere else.