Ace Chicken in Central Bedfordshire

Ordered double chicken steak burger they shrank in size mini burgers and no mayonnaise in burgers at all and asked for one beef burger got 2 also no receipt given so seems charged for 2 burgers the amount of mayonnaise put in double cheeses burger was like a small drop of mayonnaise that’s all terrible service food quality gone downhill chicken steak burgers size shrunk quality of food not good way it used to be will not be eating from here again will try somewhere else instead

Ordered burger meal would redolent friendly staff and nice atmosphere would definitely recommend only thing is that the chilli sauce and garlic weren’t as nice other than that everything else is good

I have never encountered such rude customer service in 10 years. I paid for the delivery of my order, the driver called and said that he would not be going to the door and that I should come to his car to collect my order. I said that I was outside and he was not there. After a while I got a notification that my order had been delivered. I called Ace chicken straight away. They said that they did not care because it was not their driver but from Just Eat and that I should leave them alone and not bother them and if I wanted to I should order again.

Food is great and quick service. Love their BBQ ribs and wings🤤. They accept card payments too which is a plus

Would not recommend food all under cooked chips cold chicken cold in the middle

Friendly service and great food

Delicious food for good prices. The guys are quick and polite. I can recommend the place.

Wrap was gone in three bites ribs really tough couldn't eat them chips was cold best bit was the can of coke

The chicken wings was super tasty. But its a shame they mixed up my grill burger for strip burger.

Friendly employees, fast service, wonderful taste.

The chicken wings tasted and looked so old , and it the smell of the chicken was horrible. Not ordering from this place anymore

Chicken wings were not cooked well and also not fresh. made me and some family members ill. Will never order here again.

Ace chicken is the worst food iv ever tasted. No joke the worst food iv ever had. Inedible!!!! The lamb ribs still had the skin on it with the stamp butchers put on the skin. I was wrestling with this rib so chewy couldn't even eat it nearly broke my tooth. The chicken was so dry and the batter was uncooked. Cant believe this place is still serving food. When I took the food back to the counter the guy behind the counter said he'd speak to the supplier. Save your money wouldn't bother going to ace chicken in dunstable. Disappointing is an understatement. Would recommend favourites chicken which is literally round the corner.

Ace chicken is the worst food iv ever tasted. No joke the worst food iv ever had. Inedible!!!! The lamb ribs still had the skin on it with the stamp butchers put on the skin. I was wrestling with this rib so chewy couldn't even eat it nearly broke my tooth. The chicken was so dry and the batter was uncooked. Cant believe this place is still serving food. When I took the food back to the counter the guy behind the counter said he'd speak to the supplier. Save your money wouldn't bother going to ace chicken in dunstable. Disappointing is an understatement. Would recommend favourites chicken which is literally round the corner.

The staff are really nice and friendly. Chilled atmosphere. Good chicken at a fair price. Cheaper than KFC and just as good.

Very delicious chicken and chips thank you guys

very nice staff. they served us food even if they were closing the shop

Amazing food, best burger in dunstable, when the meal deal is £4.49 for burger, chips and a drink. Why would you go anywhere else, all cooked fresh, chicken is white not yellow like KFC

I’ve come to ace a few times, and unfortunately the quality of food is getting worse and worse. The chicken I had seemed like it had been cooked hours before and just left to sit on the heating tray. The fries were also rock hard. Really disappointing.

It's lot better than The Range chicken in terms of hygiene and food quality

Poor...Raw chicken wings and burnt chips, with poor service...Not good don't go there..Disappointing

Pretty good! Chicken is super delicious.

Very polite staff, very good food !

Chicken not bad, spare ribs dog biscuit, chips bland... avoid!

I usually choose this place when we want fried chicken. I like the taste and flavour compared to many other places. It's nice to have some parking nearby too. Service lacks a smile but is polite and fast.

Absolutely appalling cold chips and the chicken well 🤮🤮😤

Disgusting ordered four lamb ribs two of which were just fat....Will definitely not be using this takeaway again

Worst experience Too late delivery

Decent fried chicken. Hot wings are really good and the normal fried pieces are good BUT I've noticed sometimes they seem a but old and tough. So it's pot luck if you get freshly fried chicken or not.

Wouldn't order from here foods horrible and service is even worst.

The delivery is so fast and the food is great!

Ordered chicken for family meal and clearly stated in the noted that I need garlic and chilli sauce. Food arrived without any sauces at all. Called the shop and was ask to wait 20 mins and the driver will come back with the sauces. 25 mins later, no sauces arrived, so rang the shop again and the person who answered the phone was very aggressive. Instead of solving the issue, he refused to give the sauce and even asked me to pay extra. Will never order from this shop again and will never recommend this takeaway to anyone. Staff are rude and no customer service at all. Just happy to get your money but not bothered about positive customer experience. Avoid this takeaway. Chicken does not even taste great.

Bad service! Forgot some of our order, when we called up they said they'll get somone to bring it... 2hrs later, it still wasn't here! Wouldn't bother calling back as we've finished our food, plenty of other chicken shops

Great food as always, Sowmya was very kind and friendly as she always is 10/10.

Wasn’t impressed with the BBQ ribs !!

Take away meals very good and quick service not expensive

1 star hygiene rating. Absolutely disgraceful. Should be shut down if anyone is awarded that

Worse ribs I've ever had, had to throw them away they were that bad

Really tasty, portion is over average, always fresh and more than reasonable price. Highly recommended. Good job guys.

Food is tasty but had to wait long time.

Staff were rude & the chicken wasnt cooked.. red raw on the inside

Chips was cold. Wings stunk like fish. This is disgusting. Don’t understand how you can sell this. Really disappointed

25 of us ordered chicken for our football team. Food was over an hour and a half late, when it arrived it the chips were cold, the chicken was uncooked and since eating the meal 3 players have come down with food poisoning and one has passed away. Would not recommend

First time here, was really good! Reasonably priced with fantastic staff and service! They were very busy, and all staff were handling it well and remained calm and organised

Terrible driver. Just happen yesterday. Ordered from Uber driver eat. The driver was so rude! Because of my phone not ringing, he shouted at me. Hello, its not my fault! Sometimes line connection down. He told me to fix my phone. HE SHOULD FIX HIS MANNER INSTEAD! Not even a 2 minutes waiting duh! and also there's a notice on my door clearly said " NO DELIVERY AT THE BACK DOOR, PLEASE GO TO THE FRONT DOOR"! cant he read???? Its only need few second for him to go around duh! He's mad and talked rude. BE PROFESSIONAL PLEASE, MR. DRIVER! IF CANT DO YOUR JOB BETTER, JUST QUIT! BE RESPECT TO YOUR CUSTOMER! Really spoil my mood, my appetite, my day! 0 star to the driver

the food was really good and the price was amazing i was just about 1 hour ago the service was great peoples reviews are wrong it is great

Took over an hour for the food to be delivered, when we tried to call to track the order there was no answer, we called 3 or 4 times with no response. When the food finally arrived, the chips were stone cold and tasteless and the chicken was also cold. Disappointed, we have previously had tasty food from Ace but the past 2 orders have been poor. No customer service and the food is not better than Favourites Chicken which is always hot and always on time. Won’t be ordering again

Cancelled my Uber eats order a hour after ordering it, horrible customer service. Avoid at all cost.

Best in Dunstable,if u see any negative comments they are just competitors,,,love that chicken

Marked my order as delivered although it never showed up. Hung up on me when I called to enquire.

Cheap and the food bangs 10 outta 10

Food was disgusting fries was more cruncher then a packet of crisp only good part of the meal was the coke can because they didnt make it

Honest review just picked up some food from here one star is being generous if I could give the zero I would. They fried the potatoe out the fries 'cruchies' is what I was referring them to. The chicken burger was chewy I would avoid all cost. These rewievs have been bought. Defiantly not the best in dunstable. Threw the food outside their shop in the bin which is located outside the front door to the shop. Perfect example for the quality of the food.

This is a great take away. Food is always fresh, crispy and tasty. Great prices too. Highly recommended

Service is slow but food is good when it's cooked right.

Got food poisoning (Possibly from popcorn chicken?)

Chicken Wings were soggy and cold, same with onion rings. Chips and Garlic Sauce were fantastic though.

They don't deliver ,what we orders. They don't have manners too

I had a situation toad , several times ... ordered through Uber eats app.. restaurant has their own delivery guy... he z late most of the time.. today he was late more than 30 minutes.. so have to cancel the order... we already informed 1 hour before but still they were late ... we called the restaurant when we made the delivery to make sure on time.. but still... later when we called the restaurant, the guy who picked the phone talked like he doesn’t care .. he was like you cancel if you want like attitude after we waited for more than 1 and half hour.. had to get back to work with without having anything

I had similar situation,, the restaurant delivery is really bad.. ordered through uber eats ... was late by half an hour... the food was cold as well...

I dont recommend this place For nobody.

Good quick local takeaway. Chicken strips and wings are good. Fries are moreish.

Orders online got the order wrong and couldn’t get in contact with the workers

They have really good chicken wings :)

Delicious these chicken wings and at an affordable price definitely recommend this place and I will definitely be back for more!

Very good service, good quality chicken and great tasting.

Bargain best chicken in dunstablen

Order on Uber Eats but had to ring to find out where food was as over hour order 2 kids chicken nugget meals that came with wrong drinks and burger all the food was cold and the chicken nuggets did not taste nice

These people are a scam, they give you less wings or end up not giving some food on your order. They later don't hold your phone knowing that they are guilty and will have to deliver it later. How pathetic. Called them 9 times.

I placed a order at 7:54 I order a family platter whole chicken, fries, onion rings and chicken strips which was all cold, I was waiting for my order and the deliver time said 8:30-8:50 but it didn't arrive so I try requesting a new time it didn't work i then tried calling but the number wasn't recongised i tried 9 times but nothing then at 9:15 the driver arrived but went to 2 different house until I had to leave my house so he could find the house then when he was at the door i was checking the order and i then got told i had half a chicken, I had to also ask the driver for a number as Well to then find out in had extra southern fried chicken pieces also the food was very spicy and was the seasoning, and from a family platter we was only given 2 cans of drink.

Perfect chicken wings, I as like as KFC, but only 2£

I was not happy with the service at all. I wouldn't recommend getting it delivered.

Worst place to try fried chicken in town. They just gave us a plate of microwaved chicken which had the crunchy part hard as rock. Bad experience

peri peri wings were burnt and tasted burnt (not grilled) and they were so tiny.

Really nice bbq wings and bbq ribs. Really tasty and defo rival any of the other places doing bbq ribs. I will be ordering from here regularly from now on.

Ordered tonight and it came very fast. Really good food, hot, fresh and very pleased thank you

Sometimes food is good, sometimes make me feel like I wanna vomit...

Reminds me of my local 'dirty chicken shopping' in east london! Good dirty chicken with tasty chips, with a sweaty someone serving it! Good stuff!

Absolutely shocking service. Waited over an hour for delivery only for them to cancel the order 10 minutes before it was supposed to arrive. Won't use again.

AVOID!!! Took over an hour for food to be delivered WRONG!! "Meals" without any chips delivered. What was delivered was incorrect. Mayo on the burger when it was ordered specifically without due to allergy. When we called the shop to say our order was wrong we were told to "be quiet" (not even shouting), repeatedly being told to "wait" and "were busy so wait". The customer service was VILE!!! To be told to "shut up" was the absolute final straw. We were sick of being spoken to rudely despite the fact that customers essentially pay their wages is a joke. You would think that working in a customer service role you would at least be able to use manners. Joke company. Will NEVER use again!

Nice quality chicken. Chips are a solid 8 out of 10 but can not beat myself a good olds Sam's chicken

Never have deliver drivers i Mean NEVERRRRRR

Quick service, quality food, fairly priced

Terrible chicken wrap with lots of lettuce and hardly any chicken

Chicken has gone down hill and now they don't deliver joke

Terrible service. Waited over 2 hours for food to be delivered, when it finally came it was cold and had clearly just sat there for this time. The staff at Ace Chicken are very rude and just pass the blame on no apology or customer service. Just eat may be the blame for a late delivery but cold food is unacceptable. Will NEVER order from them again.

usually never answer the phone...chicken is nice until today. The guy answer the phone while on the phone with someone else and kept me held about 5 mins and then hung up. so went in the shop and ordered he rushed my order and the peri peri chicken was not cooked properly. and it was chewy and red inside. NOT HAPPY.... sort out your customer service skills....

Chicken has the taste of lamb...

Tasty food, low prices. They don't answer phones! Ever!

Genius chicken with lemon and herbs

Good chicken and burgers, great prices!

Tasty Periperi. Unfortunately they never bother to answer phones, so never been able to order for delivery.

Foods good the staff are seriously hard work they haven't a clue what you're ordered

Food was alright, it arrived very fast and the food was still hot. Everything was packed perfectly and labelled. didnt like the tower burger as much but the chicken wings and half a chicken was nice

Ordered from there for the first time today and the food was absolutely incredible. I look forward to my next order.

Ask for a chicken burger with burger sauce and told them like 3 times and they still put ketchup in it. The fish burger was burnt.

costumers service need improvement, food was good, atmosphere average no seat to sit down.

I love it quality nice people nice food

The food was tasty the place was clean, fast and cheap. What more can you expect from a takeaway.

Food is good, chips a bit too oily. Staff take way to long to get the order to you but itd tasty and hits the spot. Would recommend, however make sure younhave enough time on your hands as you would he there a while