The best restaurants serving American food in East Midlands

Placed an order at 9.19pm still sat here at 23.21 with no food and now the restaurant is closed. Absolutely disgusting.

Food was cold and was the wrong order

I’ve eaten here several times and never had an issue until now. Frequently have the fillet steak and never usually an issue. Last week however I requested the fillet with the french cuts chips rather than the chunky chips it comes with. Apparently this was not possible. So I went with the chunky as couldn’t be bothered to debate the waiter even after joking that I was sure marco wouldn’t give a crap what chips were being requested as it was easy enough to swap out. Decided on the king prawns for a start as well. And this is where it went wrong. Two had clearly been cleaned and prepped and were cooked through and were perfect in every way, however the third was still cold and had the shjt vein still running through it. It was like they were taking the piss out of me. I’d eaten the first one and when I saw the third uncooked one I stopped because I thought I’d get food poisoning. The waiter come over to clear our plates, looked at my plate and didn’t say a word with two out of three prawns still on the plate. Not one f@&k was given. I didn’t say anything as I’d had a crap day and was with company but based on the fact there was hardly anyone in the restaurant I’m guessing the staff here have given up. There’s a fish and chips place across the road - try that as it really want bad. Sadly won’t be back when im next there Ona conference.

Cold food , terrible service . Prioritising delivery over eating in. Don’t bother.

food was delivered stone cold, not impressed!

Dirty place. Can't even get simple orders right.

Doesn't even deserve 1 star. Didn't even deliver. Didn't even ring to say couldn't deliver. Rang to see where was and put the phone down. Gave benefit of doubt and business owner lied and said can't deliver now and put the phone down yet again. Avoid do not order.

great place, staff amazing, always welcomed nicely, food is good, nice variety of choices, and always bring it nice and quickly

It was rediculous that we got there and they told us we would not be served at their kitchen is closed even though we went by the timings online and that had said it was midnight. This was appalling as my friend has travelled from out of town we were turned away.

Food was good; we decided to eat at lunchtime and live nearby. Very busy staff attentive and pleasant. Clean and plates cleared without asking. BIG problem if you don’t like sharing with dogs yapping and begging for food. Surprised with hygiene being the in thing that they allow animals in the cafe. Definitely will be off the list.

Not only is the food always cold from here, but when they state that their breakfast finishes as 11.00am on Saturday and Sunday it should actually finish at that time not 20 minutes prior to that time. I can't imagine many people enjoy a burger at 10.40am? Over all awful service and rude staff.

We have now finally written them off our toros list. Will stick to Birmingham. Fried Eggs looked like they were out of a war zone with crispy edges. which is a completely no from me. Chips were dry and tasted hard and like they have been fried more than once. Pasta had no flavour. To top it off the waiter dropped what was remaining in the dish of pepper corn sauce on his chair and splashes ended up on my husbands top. The rice was very bland. And the the toros special meat had fat on the edges.

If you love dry and tasteless food then this is the place for you otherwise avoid!! We visited for lunch, I had burger, hubby had Texan burger, they were just awful. Wished we’d read the reviews before we visited as definitely wouldn’t have bothered and will definitely never go again.

Asked Parker for extra dip and was told 50p or she could lick “carriage” for a freebie. I of of course declined and she called my mixed race son N word. Not very mc lovin me thinks

Poor value crap in my opinion, especially whan queueing at the drive through.+All the young dudesbugaloo news