The best restaurants serving American food in East Midlands

Great service, really nice staff and most importantly, the food was good. Only had burgers, and cheesy chips but was on time and lovely.

Wouldn’t give me breakfast because I was dressed like a baby.

The Chicken and Chips were Stale Dry Burnt and COLD. Absolute RIP OFF having to pay £15 for Stale Cold Chicken and Chips

Food was cold gravy had leaked everywhere the delivery time kept getting changed i had to call the shop in the end and still took ages to arrive refund wanted

Not like it used to be not crispy not finger licking chips terrible, never again

It's a cold place, you have to fetch your own food and eat it fast before it goes cold..

KFC seem to have made it incredible difficult to order and use discount. The App wouldn't apply the discount, the staff didn't really care and wouldn't take the order at the counter as it was cash only. The kiosk also would not scan the App code. And no coffee. Poor show

It wasn't busy but the member of staff was lovely, very helpful, the food was steaming hot too

Too busy long waiting time food not up to standard other people were also complaining about the temperature of. their food

Me and my best friends went to burger king after a day in town the service was ridiculous we waited 30 minutes for pir food it was fine so we won't go there again

My Quarter Pounder was stone cold, even the cheese was not completely melted. The gherkins and onions were so sparse as to be almost non existent. The fries were cold . My husband had a double cheeseburger and fries which were cold. His chocolate milk shake was pink and had the taste of a mixed strawberry and weak chocolate. The staf were very pleasant. We would never return to or recommend this restaurant . The birds ate some of the recycled food; although rather expensive bird food.

the order was very slow going through and I didn't receive my code I started my work an uber delivery man arrived. He appeared to have difficulty understanding simple English and he was very difficult to understand as he just kept repeating Code he was calling my mobile number and repeating code on the phone. I showed him that it was me he was calling but he just repeated code I explained that I hadn't received a code and I told him exactly what the order consisted of but to no avail.He left with my order which I had paid for.Then I tried to complain on the uber app but all it kept doing was showing me a picture of my food and showing it as delivered! Absolutely appalling service. Luckily I work full time as a night receptionist at a large establishment where I am asked at least 3 x a shift what food de companies I recommend needless to say I will ensure to explain why I don't recommend Uber food. As I paid with PayPal hopefully I will get my money back ASAP. It is totally unacceptable for a company not to be able to deal with a straight forward staff capability issue by being contactable. Date of experience: 02 November 2024 Edit

I ordered a porridge for my young daughter at the drive thru, asked to park up, no problem. Waited 14 mins, small problem. Order arrived without spoon, so I nipped into the store to collect one, medium problem. Got back in the car to give it to my daughter, no syrup, so when back into the store to get one. I wouldn’t go as far to say it’s a big problem, but the service and time spend getting a porridge was well below my expectation.

The click and serve bays had people parked eating in so others had to wait to get in. There was a member of staff in full uniform with her partner in one of the bays either after shift or on a break setting a bad example. Also there were drinks and dips missing from our order.

there was a hair in my mcflurry and it’s black and everyone else in my family has blonde hair and i nearly threw up