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2.7

Based on 4.154 opinions finded in 4 websites

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Nº 233 in 266 in Kettering

Nº 5 of 7 American in Kettering

CUSTOMERS TALK ABOUT DISHES WITH..filletcornchickenoldpopcornfriedbonelessricecookedbeans

comment_iconOpinions

Good service and proper are helpful

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Lahcen Waal . 2025-04-14

MORE AT Google

Best staff and best KFC I ever had

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bappi dey . 2025-04-14

MORE AT Google

Ordered boneless banquet 6 piece and hot wings, got home no hot wings, also could not eat the chicken strips as they were so so salty inedible, what a waste of money, will not be visiting again.

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June . 2025-04-05

MORE AT Google

Food was cold and soggy by the time the delivery driver finally arrived. He picked up the order and then drove around with his location turning on and off and not even heading in the direction of our address and the delivery time just kept increasing.

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Harriet . 2025-04-04

MORE AT Just Eat

One of the cans was damaged and the contents were leaking

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Mike . 2025-04-04

MORE AT Just Eat

Food was cold, burger missing top to the burger bun.

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Keith . 2025-04-04

MORE AT Just Eat

Really good … delivered quickly, food still hot, not greasy :)

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Susan . 2025-04-01

MORE AT Just Eat

food was cold , and not a tower burger meal, no hash brown in burger, rice was cold in rice box so didn't eat it, a real shame

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Jo . 2025-03-29

MORE AT Just Eat

My order was wrong and I’ve tried to call the store to get this corrected and no one is answering

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Lauren . 2025-03-28

MORE AT Just Eat

KFC gave the driver the wrong order

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Gary . 2025-03-28

MORE AT Just Eat

Food was very cold I couldn’t eat

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Abey . 2025-03-27

MORE AT Just Eat

Food was cold and items was missing asked for a refund and got nothing back.

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Casey . 2025-03-26

MORE AT Just Eat

Delivery driver was great, he ensured our order was correct as it had previously been wrong. Good person.

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Cory . 2025-03-26

MORE AT Just Eat

The chicken was so dry. unbelievable.

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Albert . 2025-03-24

MORE AT Just Eat

Gravy spilt everywhere! One gravy was placed on the bottom the other on the top. No chicken legs. Over all food was nice. But very messy 😢

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Dennis . 2025-03-19

MORE AT Just Eat

Delivered too much, ordered three mini fillets, corn on the cob, mash, gravy and fries. What I got were eight mini fillets, Hot Wings, four regular fires, a chicken burger, and two corn on the cobs, with no mash.

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Christopher . 2025-03-18

MORE AT Just Eat

I've ordered extra bottle of 1.5l pepsi max and only received one that was a part of a bundle, asked the delivery driver and he said that is all he received... Hence 3 stars only... Still i will order again and recommend it too

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Pawel . 2025-03-15

MORE AT Just Eat

Absolutely love this place, staff fantastic, food immense all in all banging. 5 big stars from me

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George Mann . 2025-03-15

MORE AT Google

more than half the chicken was burnt inedible

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Amee . 2025-03-14

MORE AT Just Eat

Guy had another delivery the other side of Kettering before ours made it stone cold then our order was missing items and wrong for how much you pay it’s a joke

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Sarah . 2025-03-09

MORE AT Just Eat

we need to be given options to choose the types of meat we want when ordering,

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Gabriet . 2025-03-07

MORE AT Just Eat

Everything in both the meals in my order were cold, Luke warm at a push. Not happy.

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Danny . 2025-03-07

MORE AT Just Eat

how can you call it kentucky fried chicken if it’s in kettering surely the k in kfc stands for kettering. kentucky is thousands of miles away, don’t they know that?!

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Stephen Toureg . 2025-03-05

MORE AT Google

chicken was dry and the wrong flavor fruit shoot was given

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Harley . 2025-03-04

MORE AT Just Eat

food was freezing cold tried to get a refund but was refused.

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Casey . 2025-03-02

MORE AT Just Eat

This KFC offers delicious, crispy fried chicken with a signature blend of spices, making it a go-to spot for comfort food. While the taste is great, service quality and consistency.

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Pooja barath2001 . 2025-03-02

MORE AT Google

Fast delivery really nice and hot when delivered

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David . 2025-02-28

MORE AT Just Eat

food was quite cold. placed order at 4.30pm for delivery 6pm and still late

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Sarah . 2025-02-28

MORE AT Just Eat

It was cold i dont.like eating cold food

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Gary . 2025-02-24

MORE AT Just Eat

Easy transaction, very polite delivery driver

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Victoria . 2025-02-23

MORE AT Just Eat

The disappointment. I have only received 1 hot wing and 3 sweet chilli dippers. I honestly dont know why I bother.

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Kelleigh . 2025-02-23

MORE AT Just Eat

The chicken was fantastic and really hot, would have given 5 stars but the chips were cold, a few on the bottom were just warm, think they were put in to there bags only semi warm, shame as the chicken was so good

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Robin . 2025-02-23

MORE AT Just Eat

Missing 2 cans of tango and driver refused to return

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Sophie . 2025-02-22

MORE AT Just Eat

I never received this order! Would like my money back.

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Lewis . 2025-02-22

MORE AT Just Eat

watching the delivery driver I soon realised that I was going to receive cold food. they had about 4 stops over kettering town mine was the last .when he turned up I checked the food cold as ice... told the driver take it back.paid over £14 they offer £3.27 as a refund I dont think so. I don't mind waiting as long as it's hot.

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Jason . 2025-02-22

MORE AT Just Eat

food was cold and I was over charged. will kit reorder.

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Justin . 2025-02-20

MORE AT Just Eat

brak dodatkowej porcji kurczaka który widnieje w menu

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Kamila . 2025-02-20

MORE AT Just Eat

was a bit cold, but otherwise alright 👍

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Celina . 2025-02-16

MORE AT Just Eat

meal took forever to get delivered, driver was assigned but the ETA kept getting pushed back because he didn't arrive at the restaurant, the food when it arrived was missing items and was cold. Friday night is NO excuse for poor service!

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Tim . 2025-02-14

MORE AT Just Eat

Gra we're was hurting my throat

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Kai Head . 2025-02-14

MORE AT Google

Didn’t get my bottle off Pepsi not happy

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Matthew . 2025-02-14

MORE AT Just Eat

food was old and dry would not recommend not what I expect from KFC totally disappointed

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Chris . 2025-02-12

MORE AT Just Eat

Food was good. It was just a shame one of the gravy’s came open and was all in the bucket of chicken and one of the popcorn chickens before I even opened it

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Claire . 2025-02-08

MORE AT Just Eat

piece of chicken missing from bucket 3 instead of 4 and can of tango missing aswell

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Lee . 2025-02-07

MORE AT Just Eat

the food was cold and time kept changing during delivery most went in bin disappointing

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Sarah . 2025-02-03

MORE AT Just Eat

Driver was extremely rude at drop off

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Orla . 2025-02-02

MORE AT Just Eat

Food was burnt, every time I order from this place, something goes wrong. Terrible service.

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Sajeev . 2025-01-31

MORE AT Just Eat

Not delivered, but said it was,, not happy,

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Neil . 2025-01-31

MORE AT Just Eat

Efficient service and friendly delivery driver. Food was a little colder than expected but tasty.

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Steve . 2025-01-25

MORE AT Just Eat

Where to begin…….. chicken missing but did get a popcorn chicken free, we would have preferred what we ordered, food cold, gravy like water but not as tasty, chips cold and soggy. Usually when we order the food is really good exactly the opposite of what we received today? Really disappointing and expensive for below standard product.

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Simon . 2025-01-24

MORE AT Just Eat

While I understand the negative sentiment surrounding this KFC location, my personal experience has been largely positive. Despite occasional minor cleanliness issues during my numerous visits, the overall quality and service have been satisfactory. The restaurant is rarely crowded, and seating is generally available. However, I am concerned about the restaurant's future viability given the potential closure of the nearby Odeon cinema, as their proximity suggests a significant interdependence.

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AaranJimmy . 2025-01-20

MORE AT Google

My order was on time, but I ordered a mini box for one, normally that comes in a little box. This didn’t, just a couple of bags. Not to worry! The main thing is the meal…. It was ok

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Debbie . 2025-01-19

MORE AT Just Eat

is missing my rice from my order I don't have any of them I was ordering some rice but nothing was in my order

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Valerica . 2025-01-18

MORE AT Just Eat

food was sub standard,cold and missing items. I wish that KFC Kettering would get thier act together and deliver better quality products.

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Jonathan . 2025-01-16

MORE AT Just Eat

Fries missing from order. This is 2nd time my order has been incorrect.

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Rob . 2025-01-16

MORE AT Just Eat

arrived cold. only a ten minute drive

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Christian . 2025-01-12

MORE AT Just Eat

Ordered at 10:25pm on the just eat app and it said it would be here at 11:45, after that it kept going up and up and up till around 0020-00:40 almost 3 hours is disgusting, I even rang up and said where is my food at around 11:30 and they said “we’re waiting for our driver and we will call him in 2 mins” never responded and time kept going up. Tried to call back and they didn’t pick up and never got my food. It’s now 00:39.

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Jamie Morcombe . 2025-01-11

MORE AT Google

late, cold not even the whole order came. £40 meal (3 meals) and the driver wasn't even going to give me the third drink for the meal. 7 wings in a 10 wing meal. the worst service I've ever had! never again!

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Crystal . 2025-01-09

MORE AT Just Eat

my items are misding again... no hot wings this time.

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Sajeev . 2025-01-05

MORE AT Just Eat

I have ordered multiple times through JustEat and they get the order wrong all the time. Tried to call them and they just tell you to get a refund from JustEat. I don't need refund when I am buying food to feed the family.

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AV digital PRODUCTIONZ . 2025-01-05

MORE AT Google

food still warm, not piping hot but edible. much better than mcdonald's which is closer and always delivers cold food

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Kim . 2025-01-04

MORE AT Just Eat

Extra chicken popcorn added to order pushed the price up. Otherwise all good.

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Archie . 2025-01-03

MORE AT Just Eat

Over 2hrs later than given expected time!!

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Natalie . 2025-01-01

MORE AT Just Eat

food never arrived after waiting over two hours app then said delivered but we had nothing delivered

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Kimberley . 2025-01-01

MORE AT Just Eat

Missing drink, cold food , late

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Hajni . 2024-12-30

MORE AT Just Eat

The fries tasted very sweet and was not cooked in fresh oil. The chicken coating tasted very bland and not of the proper coating .

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Mr . 2024-12-23

MORE AT Just Eat

ordered 4 pieces Boneless meal from kettering KFC. apparently they don't know the meaning of BONELESS. IT had bones in it

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Rubeus . 2024-12-21

MORE AT Just Eat

By the time we got our food it was cold and not nice! Over an hour from point of ordering to delivery… I was watching as the different sections were changing and could see that the driver was sat for about 20mins at the restaurant but in reality I don’t believe this to be true as when it finally changed to delivering your order the driver was half way to me so I can only assume that there were multiple drops done and my food was just sat getting cold on that list..

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Charlotte . 2024-12-21

MORE AT Just Eat

Why did he have multiple orders foods cold and wet

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Robert . 2024-12-21

MORE AT Just Eat

all food stone cold apart from gravy

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Caroline . 2024-12-17

MORE AT Just Eat

Wrong wrap made came as an extremely spicy variant with spicy sauce not what we ordered

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Bray . 2024-12-14

MORE AT Just Eat

Both gravy’s were missing from our ‘double gravy bucket’ and also some of our hot wings. This is not the first time this has happened either. Tried to contact the restaurant 5 times with no answer. Extremely disappointed.

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Holly . 2024-12-14

MORE AT Just Eat

I waited for over 2 hours for my delivery the food was stone cold when it arrived. if there isn't the capacity to make the orders or deliveries it shouldn't be available in the first place

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Tanneth . 2024-12-13

MORE AT Just Eat

I know things change etc, but over 2 hours to get my order was ridiculous! If I had known at time of ordering i wouldn't have bothered. 2 small children was starving by time it arrived.

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Amanda . 2024-12-13

MORE AT Just Eat

order was late. wrong order delivered

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Rob . 2024-12-12

MORE AT Just Eat

this time the coating on the chicken was cooked better and seemingly for longer. Will definitely be ok resting again, and hopefully soon.

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Leigh . 2024-12-11

MORE AT Just Eat

Mix up with address driver did called and did not take code he hasn’t come to me or took the food to the address I sent it to he has Marked as delivered and took it

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Ebs . 2024-12-09

MORE AT Just Eat

The order took a significant amount of time to arrive, and when it did it was all stone cold and inedible

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Daniel . 2024-12-09

MORE AT Just Eat

Food was cold gravy had leaked everywhere the delivery time kept getting changed i had to call the shop in the end and still took ages to arrive refund wanted

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Stephen . 2024-12-09

MORE AT Just Eat

the package was wet and food was cold

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Charles . 2024-12-08

MORE AT Just Eat

Delivery was ok but KFC only sent part order, ruined our Sunday family meal. VERY disappointed with KFC!

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Shaun . 2024-12-08

MORE AT Just Eat

Estimated delivery time kept getting later - originally due to be delivered 7.40-8pm, it's now 9.20pm and still no sign of it, with estimated delivery time still getting later and later.

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Samantha . 2024-12-06

MORE AT Just Eat

The restaurant made a mistake with the order and had given the driver the wrong meal. The driver at first was aggressive in tone and I had to ask him not to shout it me. I do feel bad for him because he was just delivering what he was given thinking it was my order. I think its important that drivers practice listening to the customers and try to help as they are also paid for a service. Most customers like myself are just trying to figure what has gone wrong, I wasn't rude or out of line.

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Amber . 2024-12-05

MORE AT Just Eat

I can't believe it, but we were at KFC with my family at approximately 20:45 on December 5, 2024. The manager was yelling at a female team member very loudly and then he acted inappropriately towards a customer. We're sorry, but we will never return to your restaurant. The atmosphere was appalling.

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The Chinese Hub . 2024-12-05

MORE AT Google

Arrived on time and as ordered.

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Philip . 2024-12-04

MORE AT Just Eat

good quality is absolutely amazing and the delivery driver was so kind and polite. would definitely order again! ☺️💜

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Lily . 2024-12-02

MORE AT Just Eat

Late delivery. Driver was smoking when he dropped our food off

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Dave . 2024-11-30

MORE AT Just Eat

wrong order!!!!! tried to contact shop ,NO ANSWER had to contact other customer luckily they had ours,as driver ran away too quick to tell him, therefore all cold

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Gill . 2024-11-30

MORE AT Just Eat

Got someone else’s order delivery driver is useless absolutely fuming

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Sarah . 2024-11-30

MORE AT Just Eat

should have come as a mighty bucket but all thrown in to a greasy cold bag

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Rob . 2024-11-29

MORE AT Just Eat

food was cold and it said 25 min delivery.

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Louise . 2024-11-29

MORE AT Just Eat

missing items off my order and the order was not warm when arrived. driver was very friendly

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Kia . 2024-11-28

MORE AT Just Eat

ordered at 16.40. arrived at 18.15 and then had to stop driver as was no drinks. ended up with wrong drinks. food was cold. either just eat or kfc were lying as both were saying conflicting things

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Louise . 2024-11-28

MORE AT Just Eat

Very cold food. My son had to reheat in the microwave. Won’t be using again

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Lorrain . 2024-11-28

MORE AT Just Eat

food was cold very disappointed had to heat it up

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Kate . 2024-11-22

MORE AT Just Eat

The delivery man was very helpful and excellent.

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Jane . 2024-11-17

MORE AT Just Eat

They sent me the wrong food and never offered refund or replacement

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Goncalo . 2024-11-16

MORE AT Just Eat

The rice tasted terrible had to throw it away ...The fries cold and dry ...Waste of money ...🤦‍♀️

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Pretty . 2024-11-13

MORE AT Just Eat

driver couldn't find the right house number or even the right street. after a call to explain where to go from his location, he wanted me to walk to him instead of delivering to me. it would have been easier and quicker for me to go to KFC and pick up the order myself. not impressed

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Daniel . 2024-11-08

MORE AT Just Eat

Few pieces of the chicken were really small compared to normal

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Miles . 2024-11-08

MORE AT Just Eat

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