Kfc in Chesterfield

missing 1 drink, 1 portion of fries and the delivery driver absolutely stunk of cigarettes

Missing dips, corn inedible, wrong drink

Why would I want a zero sugar drink when ordering a takeaway idiots

The food was good and arrived on time and hot. However we had a wrap and BBQ sauce missing from our order.

Never delivered. Obviously delivered to the wrong address and no checks by the driver. Also gave exact location as this has happened numerous times, with What3words. Very poor service. Not happy.

Did my order according to my request, thank you!

the food arrived cold, the cans had been replaced with something without an explanation and thr extra mini strip we ordered looked like it had been through a shredder.

There were supposed to be 8 hot wings in my bargain bucket, I received none. £40 is not a cheap take away so I expect everything what I have ordered to come, very disappointing.

Don’t promise 10-20 minutes, charge and take an hour to deliver and charge £5:00 for it to be delivered cold and late.

Really quick and right order except for the wrong drink but it’s not too bad a problem

the food is cold no salad no happy with the food

The food was cold and the chips were cold and over cooked as the chicken wasn’t worth the money

Everytime I have come in the tables have been dirty and greasy, seems to not get cleaned

Arrived on Friday evening for some much needed sustenance, walking in we found the tech kiosks out of order and their app hadn't been working either. The poor girl manning the counter solo seemed slightly irked by the situation but remained highly professional and friendly at all times, the chap with the beard didn't stop and was like a whirling dervish, moving between back of house and front to help the girl as much as possible. Our order came and was delicious 😋. I totally commend the staff here, doing their absolute utmost to keep the spirit high despite a very awkward situation. Well done folks, I genuinely hope your management appreciate all that you've done tonight. We shall return.

It was cold, 1 hour late, it was a works lunch and two people had to go back to work before it arrived.

Ignored my order request. Now have a burger I can’t eat! Wrong drink sent also….

Food tasted great but let down to the wrong sauce in both wraps. Unable to detect correct sauce before eating unless you fully unwrap it or eat half the food because the sauce collects at the bottom. Was a shame cause until the point of realising it was the wrong sauce the wrap was lovely.

This service has been the worst I have ever received across the other food apps and I shall not be using this service again. The rude delivery driver refused to deliver my food to me and was coercing me to give the delivery code to him before he was even at my house. Claiming to already be at my address. Please give an immediate full refund so we can take our business elsewhere.

missing a drink and saucw but otherwise great!

I didnt get my dip that i ordered

Saw him go collect another order while mine was getting cold

Kept getting delayed and the quality of the food was not good, £20 wasted

Finally got to go to a KFC I live in rural area in France so wanted to know how the chicken tasted. Sounds sad but the chicken was 10 times better than Brittany ferries offerings the night before on their new ship. The chips needed to be hotter otherwise great!

I’m waiting over two hours for my order and still I don’t have my food. That’s proper joke. Never ever order again

Abs lovely tasting food but waaaay overpriced in quantity value for money deliver driver was infaulted smiley and friendly

Excellent. piping hot and fresh!

super fast delivery, nice diver, fresh tasting and yummy food. pleased

Find it a little pricey, these days for the qaunty. More packaging than food.

The boneless chicken looked like it had been stepped on, the spicy wings were cold and rock hard, the chips were cold and undercooked, the only edible thing with the meal was the 2 pieces of chicken on the bone, absolutely disgraceful quality. Should be ashamed.

definitely wasn't cooked properly

Dry food and wrong side delivered

Awful portions of the fries, the best but was the gravy, ordered through uber eats which the service was good, just kfc side of things, for £22 and the fries paper bags was barely half full Disgusted, won’t be using again unless I get a refund/ voucher, sent the photos to uber so havnt got them now to add to this review, very crafty

hardley any chips cold and soggy. paid alot of money for cold and harfley no food.

We just had a meal here...it was not good, it was soggy and defo not fresh...everything was like touching mashed potatoes

Drive through service was excellent. Right up until we got home and found the coleslaw missing from one of the meals and an extra large gravy missing. No receipt either, so couldn't complain. Getting bored of this at this KFC. It's not like it's even inexpensive any more. DO BETTER KFC!

Booked on screen computer for a boneless bucket, Payed on card. Got home to get mixed chicken with bones. The young 16 year old needs more training. You take people's cash, but don't give a hutt about your training of people in your employment.

Paid for a bargain bucket delivery. Delivery was prompt but the 14 piece bargain bucket contained 14 drumsticks only. No breasts or other pieces. Shameful. I usually order from West Bars in Chesterfield, but the KFC website defaulted to this "restaurant". We avoid using the Lockfield Road branch as the service has been bad in the past.

Arrived on time, food nice and hot

Neglected to send the bottle of drink...

Wrong chicken delivered for the second time

Always leave notes to say no mayo on fillet burger or no salad on rice box ect & it’s always completely ignored. Won’t be ordering again for a while now as it’s ruins my meal every time.

Forgot my sauce and iv paid for it can you refund me please

Restaurant was clean when we were there and the staff were super helpful and nice. Food tasted really good, was served quickly and was hot.

Food was great and the people on the front were really fast and nice. Great service clean restaurant would come again

Food hot and quick, clean restaurant

We received the wrong order. I questioned this with the delivery guy and he said it was what he was given. On looking at the receipt it had a completely different persons name on and none of my order. I tried to contact your customer service but couldn’t get through. I then drove down to my nearest KFC to find my order on the counter. I gave the kfc worker the order I had, had delivered and took mine. Then to find it was cold so my question is how long had mine been on the counter waiting?

Great food however my drink wasn’t in the bag What we ordered

timing and service was good but we didn't receive any fries :(

I just wanted to say you was perfesonial how you delt with the issue what had happened hope you are OK and you sorted the issue out.

Take a way was poor, Luke warm and no serviettes or spoons or forks, how do you expect customers to eat slaw and gravy!?

amazing service and very kind driver

Absolutely useless ordered a popcorn chicken meal with the chips arriving and a drink and told to wait 7 days for a refund absolute joke

Missing items as is standard for kfc

items missing

food cold , not really value for money at all, the delivery driver however was really good , very considerate and polite so well done to him. won't be ordering from kfc again 😒

There has not actually been a single time where I’ve had an order be right. The service is shocking most of the time, nothing ever seems to work on their systems and 9/10 times the fries are cold. It is literally this location in isolation that never seems to get it right. I’ve wasted my money every time I’ve come here. Everytime I think it can’t get worse than the time before and some how it does. The place needs to significantly improve their staff training, they seem to be constantly understaffed and too many system faults.

Excellent service, fast delivery

came freezing cold because the delivery driver did another delivery. my food was out for 25 mins and cold and soggy by time it arrived

CHECK YOUR ORDER BEFORE YOU LEAVE, the last 7 orders we've had have been missing items or given the wrong thing. If they don't have the item in stock they don't even bother to ring and ask if you want something else or a refund. Just Eat has done no justice for KFC either. Mixed bag of service.

Love Kentucky try to be moderate so it's a now and again.

Just eat failed to deliver a £56 order. The Manager and staff allowed us to collect and obviously we were annoyed but wasn’t KFC at fault. They were fantastic and dealt with us amazing. The food was super fresh and piping hot. Thank you so much for changing a bad situation into a much better one. Very professional and very calm

It hasn’t turned up!! Spent over £50 to not receive it now I have to wait multiple days !!!

We was missing items from our order & put a complaint in but have heard nothing back!!

no corn on the cob so was sent 2 mash!!! chicken was nice and. hip but really wanted corn!

The main doors were broken, walked around and tried to order at the drive through. They said no you can't order on foot. No good customer service. We had no car because we were on holiday

the burger was a mess. I paid for 2 dips what I didn't receive.

after waiting for an hour for the food to be prepared only part of the delivery came ...ordered a trilogy meal and a zinger double down meal but only recieved the full trilogy meal and just the double down chicken on its own with a drink. no side no hot wings ...very disappointed and will not be ordering again 😒

9 times out of 10 something’s missing on the order, hence me not ordering for a long time, son requested KFC for his birthday tea, ordered a big sharing bucket, gets delivered with no chips, submitted a complaint NO REFUND OR RESOLUTION as they couldn’t see a problem??? on top of this the chicken was soggy tasted foul parents didn’t even eat any fast forward to 2am sons seen it again all over his bedroom floor so zero out of ten customer service on kfc’s part annoyed is not the word 💀

It was cold and there way of making it up was adding chicken wings not everyone like chicken on the Bone

We ordered kfc and the only thing what was hot was the gravy the rest was luke warm to cold, I don't think we'll be ordering from there again I'm sorry.

4 items were wrong! mashed potato instead of gravy, 2 burgers instead of a burger meal, so only 1 portion of chips instead of 2! No extra sauce that was paid for! Never had so many items wrong in an order! Very disappointed! And it was cold!!

Ordered food for my daughter for delivery. Only got a handful of chips plus the delivery driver did not bring our drink. She blamed the kfc staff. They blamed her when I rang. I’ve just had surgery so I can’t drive or I would have just gone & collected the food myself. It’s really disappointing when you order & you don’t get what you ordered. Not worth £11.99 at all. 80% of the time when we order there’s something wrong with the order that’s why I usually collect it myself. So annoying!!!

Just Eat messed up the order and sent it to a different address so we didn’t get our food and wasn’t allowed a refund!!

food was very greasy and burnt

My ordered never got delivered when it says it has been

ordered at 6pm recieved at 8.40pm. vexed is an understatement. avoid at all cost especially if you have children

As always from this KFC missing items. Drinks this time on all meals.

delivery time constantly changed had to heat food when it arrived was Luke warm

Who doesn’t love a kfc? Food nice, just with they’d stop missing items off my order. Missing a large popcorn chicken. Not the first time either. Seems like a common thing with them.

Food was cold good job microwave

A lot cleaner than the last time we came. Food not nice

was a really good meal but food was cold wven tho it arrived on time

put the orderin at about five thirty they said they diliverd at eight oh five the time I'm writing this is eight o clock they have diliverd in to the future after ive been waiting 2 and a half hours to receive nothing not diliverd

The restaurant was cold. The chips were cold but were replaced with hot ones when brought to the attention of staff. A staff member told us the heating could not be turned on because there wasn't any which we found unbelievable!!! The chairs had all been stacked away at 10.30 pm even though it didn't close until 11.00 pm. The floor was covered in litter. McDonalds is always warm.

ordered 4 burgers meals and a kids meal. two of the burgers were missing. so now I have to order something else for those who didn't get their food

Nice food but orders aways wrong!!!

Food is cold burgers are different sizes and driver dropped the drinks not happy with this order

unfortunately the food quality was not as good as normal. the chips were bland, slightly under cooked and cold.

The chicken was a bit tough on the boneless banquet and no dips arrived :(

Did not get the dip that was on my order when the order got here the chips were cold and the amount or lack of food for the cost was ridiculous

Delivered cold not good and cost just under £20 for cold food not impressed

Food was cold, the gravy was like water! Not the best at all

The order was placed and had not arrived 90 minutes later so I called the KFC who informed me that there were not enough drivers from just eat. I was told to cancel the order on the app which I did. Food arrived 2 hours late. Refund required

I understand it was Christmas Eve and would be very busy. However from placing my order just after 6:30 the estimated time was 7:20, this I thought was reasonable. But to have it constantly changing my food wasn't even dispatched till after 8. If I had realised it would have been that long I would have cancelled the order. Especially as when the food arrived most of it was only lukewarm

Rude staff. Slow service. Food OK if you can put up with everything else

After reading other customers’ experiences, I’m honestly not surprised by what I saw today. This place is going downhill fast, especially with the unhelpful staff currently working there. First off, it’s cash only at the till. If you’re paying by card, you have to use the machine, which is fine—until you realize the machine doesn’t accept discounts, like my Blue Light card. To top it off, I made a small mistake with my order and tried to correct it. When I asked the manager for help, she flat-out refused and said I had to stick with what I ordered even though it was literally few seconds after I ordered . So now I’m left regretting two decisions: my order and coming to this KFC in the first place. Honestly, guys, it’s not worth the hassle.Iam not ordering from this place again and would not recommend anyone to go there. Aldi got a breaded chicken for fraction of the price of your soggy chicken.

Sent the wrong order, doesn’t look like I’ll get a refund either

got everything i ordered, thank you

Half meal was missing and the whole thing was cold! This is the first time I’ve used just eats and the whole experience has been awful. I’ve now got to drive and get her some more popcorn chicken as there was none in! Paid over the odds for this!!!

It's a cold place, you have to fetch your own food and eat it fast before it goes cold..