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2.5

Based on 28 opinions finded in 1 websites

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Nº 176 in 199 in South Holland

Nº 6 of 11 American in South Holland

Score
OpinionsNoteTripAdvisor282.5

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The click and serve bays had people parked eating in so others had to wait to get in. There was a member of staff in full uniform with her partner in one of the bays either after shift or on a break setting a bad example. Also there were drinks and dips missing from our order.

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Simon L . 2024-09-03

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I’ve been driving up and down the A17 for 15 years and often like a Maccies. For the third time I have driven off from here after having to wait in a bay and then find out that there’s no sauce for the nuggets or for the cheese dippers. How hard can it be? To get it wrong so often is staggering, if they don’t care about getting something so simple right what else don’t they care about……..

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B Y . 2024-02-23

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Missed off part of our order and fizzy drinks weren't fizzy at all. Went round drive through but had to go back in to change the drinks.

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Evie M . 2023-09-15

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Used the drive-thru, had to park in the bay and wait, then they missed a whole meal! Coke was flat. We had to go in, get the missing meal and they swapped the flat cokes for flat sprite! Staff seemed to have absolutely no idea what day of the week it was, let alone what they were meant to be doing! Food was the worst ive had from any macdonalds, and to top it all off, my daughter had a pube in her chips! 🤢An all round shambles. The only advice I can give you is to AVOID!!!

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Jenny8519 . 2023-09-15

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dont waste your time, chips were dead cold and smelt days old, unedable and they wont even pick the phone up so we can complain!!! am so unhappy

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Olivia P . 2023-08-19

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Not even sure why I go back! Food is crap, always seem to have to "wait in a bay". They staff are just gormless and just don't have a clue so it seems. How on earth these people deal in the real world ill never know. How about employing people with experience or atleast look like they want to be there?

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LB . 2023-08-13

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The food took 20 minutes to arrive to us. It came cold, un-seasoned, dry meat just f*cking poor all round. All we ordered was a few double cheeseburgers and fries with drinks. It should not be this difficult and this poor standard. Extremely disappointing and will never ever recommend this Mcdonalds’s to anyone. I wish I went hungry.

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Charlie S . 2023-06-12

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Every time we order from the drive thru they park us up. I don’t know why because once we finally get our food EVERY TIME it’s stone cold! Not one part of the order has ever actually been warm! Will avoid in future.

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Kay2889 . 2023-02-16

MORE AT TripAdvisor

Yet another rubbish experience at McDonalds, Long Sutton. This is the 3rd time we've gone through the drive-through and taken the food home to find an entire meal missing from the bags... this is starting to appear like the staff are doing it on purpose so my advice is check your order before driving off because once you've got home or where you park up to eat it and realise food is missing its too late.

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Elstowzo . 2022-04-02

MORE AT TripAdvisor

Yet another toss hole where milkshake machine CONSTANLY breaking down..if u travelling the a17 WAIT til u get to SPALDING. This is a provincial rat hole mismanaged by alternating manageresses weekly. Prob hence the cold chips cold burgers and broken milkshakes machine. GIVE IT A MISS TIL THEY PULL FINGER OUT. as usual a store thinking theres only our store round here....

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T2375YLsolc . 2021-12-28

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It's currently 10.40am on a Sunday morning and all we wanted was a mcd breakfast before heading to the beach. As we get to the self service we are told that food is changing over to the main menu. We state breakfast is until 11am and he said yeah we'll everywhere else is but not here. We are devastated and now heading to the beach hungry

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D736IXusername456 . 2021-08-29

MORE AT TripAdvisor

Now we are fans of McD for a time and cost efficient cheeseburger...but half way through ours we both remarked that these were the best we've ever eaten! Not sure if there has been a recipe or bread change from a local bakery but there was something we couldn't identify which had a wow factor! Both burgers and fries were hot and well cooked, staff were of the more mature age group and were fantastic, and the place was spotless! We'll deffo be back next time we are passing!

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PabloMorley . 2021-07-04

MORE AT TripAdvisor

Just visited the golden arches at long sutton. Thought it was going to be a long wait as there was quite a queue. Very quick, good food and hot. Thanks everyone this evening you are doing a great job x

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sandrawY26QU . 2021-02-06

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Unfortunately long sutton mcds has always lagged behind more professional larger franchises despite having numerous managers. The same things occur here again and again, never seeming to be rectified and that is the temp of food and of drinks. Order a thick shake and u will find the warmest in Britain im sure, everytime they are melted to the point of mid meal In comparing mcds. I have on every occasion of eating at home had to freeze it back to how it should have come initially. The big macs are maybe at best one in five of being hot, the fries similar but with a slightly higher chance of 1 in 3..i love mcds and was very pleased l years ago when we first got it.. I use this all the time tho as its the Closest.. Now if ur not having a big mac then ur sure to receive hot food. All other burgers etc don't seem to have this problem. But beware the thick shake, if u have to wait for food and u don't like drinking before eating then be sure to mention before u pay that ud like ur drink with ur meal and not before it. It will almost stay edible throughout ur meal.. But smile when u finish as u see ur thick shake melted to dregs. Lol.

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solcL6702LN . 2020-11-13

MORE AT TripAdvisor

Usual McDs stuff, no issues..... but the set up of the drive thru exit is annoying! Quick service and I got what I ordered.

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justins600 . 2020-10-25

MORE AT TripAdvisor

Staff very attentive, quick serving never been to McDonalds so clean. 8.30am 27th september. Lady helped with track and trace seemed very thorough. Food lovely and well presented.

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chantelle39 . 2020-09-27

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On arrival we did not expect to need masks as we were eating in, got told we had to wear a mask to enter. Two members of staff were rather rude and insistent on this even though I’d said we were sitting in and no other McDonald’s had asked this when eating in. Went to get them anyway, but whilst waiting, a rather long time approx 10 minutes for our food, no one else who wasn’t wearing a mask was asked at all. Food was as expected for a McDonald’s

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emmao49 . 2020-08-24

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Visited and tried to order food to table but none of the staff were able to advise why it kept preselecting the colllection option, which doesn’t attract the Eat Out To Help Out discount

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SmartDamo . 2020-08-19

MORE AT TripAdvisor

ok made things better all round so of she went had a few things to do while waiting for her it was nice and hot and packt in a box ect i had a big mac and fries with a orange drink large in a carton with a straw

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Mick Pita J . 2019-07-25

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Another average fast food restaurant. Staff is friendly and very apologetic if there is any delays.Just another McDonalds..

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ArturKarm . 2019-04-23

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I’ve been here a few times before and it’s never been the best of places. Visited between 17:00-17:45 on Thurs 16th November. Impressed, what a change, clean tables, clean floor and very polite helpful staff. While we were in there the young cleaner swept the floor although it was already cleaner than your normal Mcdonalds,cleaned and sanitised all the screens, hoovered the entrance and still found time to empty the bin and replace the bag. I say “GIVE THE CLEANER A RISE”.

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Linnet50 . 2017-11-16

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La comida es lo que esperas de McDonald's. El menú de desayuno ofrece algo diferente a lo normal. Mi tema de hoy fue después de que me servían (rápidamente podría añadir) mi bebida y me dieron mi pedido iba a ser traído en breve, 10 - 15 minutos más tarde no había recibido. Tuve que volver al mostrador y me había olvidado.No es ciencia de cohete. Saque los dedos.. .

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G5380FDdavidb . 2017-05-14

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So much better now its been refurbed, computers for children, chargers for phones, new self service machines so much better than queueing ,and food good as always. Staff very friendly.

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summer2000_10 . 2017-01-29

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On main road, quick service very cheerful staff on duty 9am today. Lots of parking available or convenient drive through

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Amanda E . 2016-12-07

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Billions of animals slaughtered for what is essentially garbage. A decent vegan range might encourage some decent food

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Maverick12312321 . 2015-12-19

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McDonald's se conoce para ofrecer el mismo producto de calidad en cualquier parte del mundo. Por desgracia el McDonald's en Spalding es la excepción. Llegamos justo después de las nueve de la noche y nos pareció que era extraño que sólo había un par de personas en el restaurante. Como fuimos en coche a través de la limpieza a través del personal, ya que aunque estaban limpiando listo a cerrar. (Se abren hasta 12) mucho jugando sobre pasaba. Nos dieron nuestra orden y se tomó la hamburguesa de queso era horrible. Ver foto. Nos llamó para quejarme y el chico no parecía molestar y ofreció un reembolso. Creo que debe ser el único y parecía en Tripadvisor para ver que tiene una mala reputación. Así que he escrito esta crítica porque parece un McDonald's en el Reino Unido están contentos con esta situación. Esperemos que alguien de los Estados Unidos avisos y tipo.

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Chain Bridge Fo... M . 2015-11-22

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only stopped for coffee but the service was very slow with one girl taking orders who did not seem to know what she was doing and then a long wait for the purchased drink

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howard l . 2015-07-17

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Si quieres ver lo bien que trabajan para pedir una hamburguesa cualquier hamburguesa pero pedir no saborear, queso o lo que sea. Media hora después que producen la hamburguesa equivocada. Completamente. Los precios parecen subir pero los tamaños ir y nos encanta la publicidad engañosa. 100%hamburguesas de carne? Lo que no conservantes, aglutinantes o saborizantes. Ven. basura.

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jpmonkee . 2015-01-28

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Fuimos andando hasta una comida y encontramos detrás de una carga del autobús de hambrientos pensionistas con sólo uno de los miembros del personal que sirve. Esperamos 30 minutos y Todavía no habíamos llegado al frente de la cola. Así que nos fuimos y tengo que admitir que se está convirtiendo en un poco hartos de McD

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Stephen A . 2015-01-25

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