The best restaurants serving American food in England

We paid for a takeaway 38.22 never came contacted them the next day to find out Tamworth was closed even tho you could still order and take money been trying to get money refunded as they said they would but NO REFUND AS ARRIVED been trying to contact them email phone Facebook etc no answer been ignored or they’ve closed down this as now been going on for 3 weeks will now have the hassle to contact credit card

I thought when you had a had a choice of a 6 inch sub or a 12 inch sub, so when I ordered my 6 inch sub, it only measured 4 inch. So are they making 3 subs out of a 12 inch sub?

Rude guy serving. Took ages to arrive, and only attractive females were being compensated albeit only with chips. Food was tasty but there happened to be something wrong with each order which they were resentful in replacing.

Lovely KFC, no issues with the food. Had zinger rice box, fries and a drink. Tasted banging, wanted to put a review because I saw the existing reviews before I came and was worried but didn’t have an issue myself. I used drive through, so didn’t see in side. Fast service. Polite staff. I’m not from the area so used it conveniently whilst working in the area. Again no issues, but only been once.

Absolutely awful kebab £13.50 for a mixed kebab. The lamb doner was lamb chewy gristle. Couldn't eat it. And the rest of the meat was cold. Avoid like the plague it was not worth the money.

This place is not good at all, the food is pathetic and so is the service the staff are reluctant and the place is ill managed.

I have been trying to get a refund for the poor service and food that we received from your outlet at Lower Wick Dursley en route home to Torquay. We waited over half an hour for lukewarm food and flat drinks with no ice. I complained immediately and have been trying to get a refund ever since! None of the complaint numbers work so I have complained via your website and have been met with what I would call a gate keeper experience. Essentially, I have only been able to communicate with an employee called George who has at every opportunity made excuses and delays to all of my requests none of which have been answered! He is now ghosting me and has not replied to my last two exasperated emails. The service I have received from him is as poor as the food and service received in your restaurant. I have tried to be polite and patient but I have run out of both now! A company of your size and standing should be able to refund a customer without the expectation that the customer returns to the restaurant. I by the way live over 100 miles away from said restaurant! I have also then been told to provide a long list of details around the transaction including my account details so the money can be repaid. I have rightly or wrongly given these details in the belief Burger King will reimburse me but as yet nothing!!!! I'd be interested from a GDPR point of view what you are doing with my details?? I certainly know if this was my business I would be horrified! All this for £33.86p

Went through Drive Thru, placed half our order and after asking for no ice on the first drink were told to move to the first window. We hadn’t finished our order, and we couldn’t edit at the window and add on the other meal. Weren’t asked if we had finished our order, and were just hurried along. Drive thru staff did not have a nice approach towards us when we explained they had not let us finish, and was not at all apologetic. When we asked to cancel the order, she didn’t even talk and then ignored us. Not happy with the service.

It’s as if it’s a crime to be hungry on a late Friday evening. I ordered online via Ubereats from Streatham KFC on 20th October. I do not fault the delivery driver as the issue was missing items and low quality food. I ordered the mega bucket for one plus an extra order of chicken. There should have been 3 x chicken pieces in addition to the 2 hot wings and 2 mini fillets. Order arrived with two miserable “pieces” that nobody would pick if ordered in person. What exactly is the bit when they fold up a side of wing with a slight chunk of meat attached, in batter, but all it really consists of is bone and skin? That’s what I got. I was charged however, for the third piece of chicken which they never packed. Wings were mean and small, no meat. They charge £2.29 for just two of their stingy wings. Chips were stone cold, I binned them immediately because I was too hungry to sit around warming them up. Absolutely terrible and cost me the best part of £17 for the “luxury” of this utter trash. It’s disgusting what KFC get away with.

Impresionado por las pequeñas porciones de patatas fritas. ¡Se suponía que debía recibir 4 papas fritas regulares y se suelta en una caja de pollo estándar! ¿Fueron 4 porciones para bebés o niños en una caja? Me sentí estafado por las papas fritas, ¡qué ajustada puede ser una tienda!

Food tastes and look reheated complete waste of money so dissapointed with the quality of food in this location

St Albans road McDonald’s is a shambles… The food is vile, cold and just disgusting. The amount of times my order has been incorrect, the amount of times I have found hairs in my food and so on. If your in a rush, you’d be better off driving the extra 10 mins to the garston maccies or just go hungry

Every time I collect a 6 piece bucket , 4 fries . Get 4 drumsticks, a wing and thigh. I am housebound, a friend spends £17.99 for this to be delivered, 3 times the same awful portions , utter rip off . Waste of money

I did not receive my food despite placing an order on the app. I ordered the food at 7pm for drive thru collection. The store had apparently had a power cut previously and was unable to process orders. They told me to wait in the car park for 5 minutes. 5 minutes later I drove back through the drive thru and was told due to ordering on the app it would be another 10 minutes. I gave the order number to the person at the drive and they said they would bring my food to me in the car park. I then waited around 30 minutes, during this time, multiple employees stood around inside watching my car and pointing. After a while, a man who claimed to be the manager- Ryan came out to tell me to check in to the store. I had already done this before arriving at the drive thru the first time. He said that the order had not gone through and to change it to take away. I did this and checked in again showing him that it had gone through. He then went back into the kitchen and checked. He came back saying it was not going through their side and he would be unable to give me the food despite me showing him the order on my phone showing that I had checked in and my bank showing I had paid. He then told me that I would have to place the order again, wait for the first charge to go into pending and then contact him so he could contact the finance department to get me a refund. When questioned, he said this was a common practice and that he couldn’t do anything else before walking away. After waiting that long, I was disgusted by the customer service provided and decided to leave and go to a different fast food restaurant. How can the company allow this to be a common practice? And if it is not common practice, why would a manager claim it would be? This entire experience has left me with a bitter taste in my mouth about returning to your establishment as I don’t wish to be ridiculed further. I thought ordering on the app would mean it would be a fast transaction and I could get on with my evening, instead, I spent over 45 minutes waiting in the car park for food I still haven’t received

I am not normally writing reviews but this time I feel I have to, just got an order wich the name is " Gravy Triple Bucket" today 20th November 2022 which arrive in time but is missing items on it.. no mini filets, supose to be 8 hot wings and there is just one, no regular popcorn came in the bag and also no drink which suppose to be a Pepsi Max 1.5L, and worse I had to pay £29.28 for something that did not came in my order, and last I call them and did not pick up the phone, really disappointed whit this brunch, not ordering from them ever again.. really bad service if I could give cero stars I will give it, worse experience ever.