The best restaurants serving American food in England

Very disappointed, waited at least around 30 mins for my food as 4 staff members were sat outside together on their breaks leaving one person out the front. Was told it’ll be a few more minutes but ended up being another 10-15mins. The service was painfully slow and once we finally got our order they had missed part of it

Incompetent staff member. Customer before us ended up with terrible product as half dropped on floor. Gloves left on to collect goods from store, take cash and make sandwich. Very poor standards.

Had a delivery from just eat. Chips were cold, soggy and under cooked. Chicken was just about acceptable. Won't be ordering through just eat again.

Half order missing ! Cold food !!! Scammers ! Don't know whocthe manager is but they are absolutely scammers !!!!! Living 2 min away from restaurant,but it came in 1h when it was showing will come in 15 minutes!!! Absolutely horrible service !!! And worst management and employees !

My visit to Kaspa's was an absolute disaster. I ordered the Hazelnut Choc Deluxe sundae, but what I got was anything but that. The Ferrero Rocher, which was supposed to be a highlight, was completely missing. Instead, the sundae was a random mix that didn't come close to what was advertised. To make matters worse, the service was atrocious. After being told to sit down and wait, I was ignored for over 20 minutes, when we where the only ones there. Not a single staff member bothered to take my order until I had to get up and go to the counter myself. The lack of care and attention from the staff was beyond frustrating. This place is a joke when it comes to customer service and getting orders right. Save yourself the disappointment and go somewhere else. Kaspa's is definitely not worth your time or money.

Me my wife and daughter had 3 different meals and not one was nice. All tasted disgusting and cost near on £40. I had this in America and was lovely, UK version obviously is rubbish quality.

Do not go here because they lie about not having food on the menu and the workers try to be friendly but only for you to leave a review.This place is also is completely disgusting with food on the floor and crawling whith insects and rodents.

I went there at 10 pm on Saturday night only to be told it's takeaway only. 10 pm on a Saturday night, and you can sit inside the store to eat your food.

I ordered breakfast off them at 10 and was left waiting for half an hour sat next to the workers. I was about to approach because all the workers seemed to be standing around doing nothing while we were waiting. When they call our food as being done just to tell me they stopped serving breakfast HALF AND HOUR ago. While I did request a refund service was terrible there was nothing stopping any worker approaching us to say they were unable to make our food rather than leaving us sat waiting. The manager was no help and had to wait for him to refund me and the staff were useless!

We had finished a swim session at a local leisure centre and it was close to dinner time so we decided to visit the Walsall wood KFC restaurant. My kids both had popcorn chicken meals, I had a zinger tower meal and my wife had a rice box. Whilst my meal and my kids meals where fine, my wife's rice box was abysmal. A pitiful amount of salad and rice, I mean, it's supposed to be a rice pot not what was clearly a rice I can't be arsed pot also someone had decided to scrape the coating off the chicken fillet whilst trying to slice it presumably. To top it off there was a nice strand of hair in the salad. Thanks but no thanks.

Food was amazing and still very hot when delivered and Driver was very nice Ten out of ten thank you very much

Staff are lovely and place seemed great but not sure how a business such as KFC refuses Amex in 2024.. staff are lovely but could not get a meal with my only card.

no podes dejar de pasar por un clasico pub en tu estadia por londres! tomadores de cerveza y el clasico fish and chip