The best restaurants serving American food in England

Clean environtment,friendly & fast staff I will for sure come back here and recommend this place to my friends.

Impressive…. Unfortunately that impressive is impressively slow

Such a shame a few years ago this place was great and we recommended to many but from the bad reviews I can see it's gone down hill but didn't check before this .We ordered about 8.30pm called at 9.40pm to check where it was as website said 40 mins and Guy on the phone said it just left with the driver which wasn't a problem , 30 mins later we checked again as we live in waterloville so only 5 mins from the restaurant . Guy had not a clue where it gone and advised we probably won't be recieving it was 10.20 pm by this time .When my partner asked for a refund as we spent over £50 they said they couldn't give us one even if we came down to the restaurant and had to go through some email to request it . Very poor service, I understand things happen but the customer service of not receiving your meal after 2 hours and advised it's probably not coming and no refund or resolution is shocking .. I'm afraid we wont be ordering again and advising others the same , zero star if I could Update - over a month later and no refund - manager keeps fobbing us off with an email address which never replies . Please avoid if you don't want to be scammed out of money

Great service from the team ! Please note it is a takeaway only.

Don’t bother ordering online from these cowboys. Twice orders accepted then turns out they’re closed! A previous time i ordered and food was cold.

The place serves big portions and for fair prices. very welcoming staff members. Fantastic work.

Unprofessional staff, not ready food waiting longer keeping talking each other

La comida siempre es deliciosa de este kfc y nunca nos equivocamos de orden o mala comida. Fuimos hoy después de ansiar uno toda la semana y nos atendió una mujer que creemos que se llamaba nikola y ella era una niña encantadora 10 / 10 que era tan educado y bien hablado y realmente era en general tan agradable, así que gracias!

Great as usual hot food always a

Review I am usually a fan of KFC, but my experience this evening was very disappointing. The quality of the food was far below the usual standard. The chips had clearly been reheated, and the chicken was dripping with fat to the point that it could only be described as slimy. Additionally, the service left much to be desired. As soon as we sat down to eat, a staff member repeatedly told us the restaurant would be closing in 15 minutes, even though the website stated it would be open for at least another hour. It was clear he wanted us to rush, as we could see his frustrated gestures reflected in the glass. This kind of behavior undermines the entire team’s efforts and leaves a poor impression. I also have serious concerns about the hygiene standards of this particular staff member. He appeared disheveled, and while he wore a hairnet, it wasn’t being used effectively. His hands looked visibly dirty, which raised concerns about him handling and preparing food. This individual, in my opinion, would benefit from retraining to ensure proper hygiene and customer service standards. It’s a shame to see the standards at KFC drop so significantly. I hope improvements are made to restore the quality and experience I’ve come to expect.

Order last night and the young lad and the girl at the back was brilliant with my order.... Was visiting Shildon from London and staying in the Premier Inn close by and this was the closest KFC

Eaten here a few times, food is fairly good

Tabi gave us great service and food was great as usual

Always great. Why are there not more Burger Kings? Wouldn't touch McDonald's D's with a bargepole.

Great staff and nice atmosphere