Delivery
Pickup
Outdoor
The best restaurants serving American food in England
5.314 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

1219 Opinions in 4 websites
The store is aesthetically pleasing, impeccably clean, and features a welcoming ambience. The staff provided friendly and efficient service. I highly recommend it.

4130 Opinions in 2 websites
Avoid the car park!! Fined for a 13 minute stop for coffee and a wee!!! £100!!! We were not aware of there being a car park charge!!! Absolutely appalling and we have used this place many times during our travels! Disappointed! And absolutely greedy!

8539 Opinions in 2 websites
Deeply Hurt and Disrespected – Absolutely Disgraceful Behavior by Staff at Five Guys Piccadilly Circus (23rd April 2025, Around 5 PM) I’m writing this review not just as a customer, but as a hardworking delivery driver who was humiliated and disrespected by the staff at this Five Guys location. On 23rd April 2025, around 5 PM, I arrived at Five Guys Piccadilly Circus to collect an order for a customer. The customer had specifically requested the complimentary peanuts that are usually available in-store, so I simply asked the staff if I could include them with the delivery. I was calm, polite, and respectful — just trying to do my job the right way. To my shock, one of the staff members — an Asian men — responded with open hostility. Instead of replying professionally, he started insulting me, treating me like I was asking for something outrageous. His tone was condescending and disrespectful, as if I didn’t deserve to be in the store at all. I was just representing the customer — and for that, I was spoken to like I was worthless. What made things even worse was what happened next. A black male security guard came over and physically pushed me out of the store. I wasn’t aggressive. I wasn’t causing any disturbance. I was just standing there trying to do my job. But I was shoved out in front of everyone, humiliated and treated like I was a threat for no reason whatsoever. I’ve been doing deliveries for a long time, and I’ve never experienced something this degrading. I work hard. I treat everyone with respect. And in return, I was treated like garbage by people who clearly have no understanding of decency or professionalism. Five Guys — this is unacceptable. If this is how you treat people who support your business by delivering your food to customers, then it says everything about the values you promote. This wasn’t just about a bag of peanuts — it was about respect, or the complete lack of it. The staff involved should be held accountable. No worker deserves to be treated the way I was treated. To anyone reading this — if you care about human dignity and basic fairness, please think twice before supporting this location. What happened to me shouldn’t happen to anyone.