Based on 8.528 opinions finded in 2 websites
Based on 8.528 opinions finded in 2 websites
Nº 4139 in 7028 in City of London, Westminster
Nº 151 of 297 American in City of London, Westminster
Opinions
Security guys really don’t need to be as rude as they are.. is not a prison, is a food place
Asja Janovich . 2025-03-26
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Excellent for a quick affordable pre theatre meal! I always order the ‘littles’ at 5 Guys - and still so much food. Remember to add lots of sauce to your burger though as they do come up a bit dry if you don’t. And Don’t miss out on the Oreo milkshake!!!!!!
Gaia121 . 2025-03-24
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Usual yumminess but have to give a BIG shout out to Diana who served me behind the counter at 1225 on 24.3.25 (order 91). One of the happiest, warmest and friendliest staff in the whole of London. The volume and pace of such fast food places usually means service is efficient but not usually friendly. But Diana was exemplary in her service. What a lovely staff member!
D . 2025-03-24
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Situated at one of the busiest areas in London. There are many theatres nearby. A good choice when you want to have a quick dinner before a musical.
Eric Ho . 2025-03-21
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Shambles, accused of stealing a paper cup that I paid for and wasn’t given :(
Arlo Pilling . 2025-03-16
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On a relatively small order, got it served without 2 key items…
Daniel Pandurić . 2025-03-14
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It's now a regular stop in London, the queue is always smooth, the staff are friendly and the sandwiches are excellent. See you soon guys.
Nica Minopoli . 2025-03-11
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very clean and dine in friendly. the food was great and fresh, however service was a bit slow for a « fast food ». would’ve appreciated a bigger staff team on a busy night.
ines ells . 2025-03-09
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Far too many fries to eat ( a regular between 2 , but still too many). Excellent burgers and a playlist I know ( so far Rush, Goldfinger, Fall out boy) and they sell Brooklyn Lager which is my favourite. And of course the free nuts.
Terry O'Sullivan . 2025-03-09
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Just inedible. Dry, overfried patties. Dry, tasteless bun. Just horrible. Threw out half of the burger.
Mike Sky . 2025-03-09
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Good food but with high prices and a place that is often a little dirty
Matteo . 2025-03-08
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Tasty burgers! Huge portions of French fries (chips).
Martin Horrocks . 2025-03-07
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It’s getting a friend to visit five guys every time we are in a big city and we love smash burgers and french fries. We also love the soda where we can select freely from what taste and we make it a soda party every time we are at the five guys.
Henning Kjærgaard . 2025-03-03
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whatever I say is too little! The burger is INCREDIBLE. Worth every last euro!
haritini sarri . 2025-02-27
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Poor menu, over priced, poor service
King Ithyica . 2025-02-24
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It's OK what do you want from a fast burger. Shame about the foil wrap, not good for the environment!
Ro Mo . 2025-02-22
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Worst Five Guys I have ever been to. You can really feel the difference when it's run by people who clearly don't care. Kitchen was a mess, slow compared to other chains.
Nick Luxford . 2025-02-20
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His problem is modifying and repairing the streets and inconvenience
mohammad alshammari . 2025-02-18
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Very disappointed on our side. We went there in view of the very good reviews shared but it was a (big) disappointment. The person who served us was very friendly and the room was clean but the burgers were ordinary... we may have missed something but there is no menu, everything is separate. There are 4 of us and we each took 4 burgers + fries + drinks and we got it for 75 pounds sterling!!! It is clear that the price/quality ratio is really not good. Oh yes, if you take fries you have 3 quantities (small, medium and large), we took medium and we ended up with a huge bag of fries!!! I advise you to take small ones ^^
Thierry . 2025-02-17
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Food is very good. But toilets were super dirty
Shahrzad Pakgohar . 2025-02-15
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Ridiculously overpriced! If you're a tourist with zero brain cells you'll probably love it and put on your Instagram, but really poor service and ordering and hygiene and basically everything
Dylan Williams . 2025-02-14
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The fries weren't warm, and they seemed a bit soggy.
Orlando . 2025-02-11
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We've been to several five guys, but I didn't like this so much this time. Neither in the food nor in the atmosphere. We were also a little disappointed with the price/value ratio.
Csaba Tóth . 2025-02-05
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The hamburger was very tasty and so were the fries. Unfortunately it was very loud and stressful and we found it a bit expensive.
Corinne Rechsteiner . 2025-02-04
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Today's experience at Piccadilly Circus Five Guys was not the best. Service and atmosphere was exactly as expected. However, the burger was uncharacteristically dry as were the fries.
Brian Klein . 2025-02-03
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Fast food! During a day visit to London, everything was very good! Fast service and clean room ☺️
Dylan . 2025-01-26
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Friendly staff. Very clean. Food was the usual high standard. Toilets were clean.
neil dunphy . 2025-01-21
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One of the best burgers i have ever tasted. Good value for money as freshly made. Lovely priesthood with skins on.
Donna McCracken . 2025-01-20
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Unfortunately, my experience at this location was terrible. I ordered a burger and, although it seemed well prepared at the time, I ended up having a terrible night. I had to vomit everything I ate, which makes me think that the meat or some ingredient was spoiled. It is unacceptable that something like this happens in a place where hygiene and quality should be a priority. I do not recommend this place and I definitely will not return.
Borja Fernandez . 2025-01-19
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Excellent burgers! Simple and delicious. Potatoes are very good, especially when they are from Yorkshire :)
Ricardo Cely . 2025-01-18
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very quick preparation! Just missing a little music! The food is really very good
Lolita Torres . 2025-01-18
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First of all the staff looked like walking zombies, still half asleep. The guy that was preparing the bags to serve just threw the chips in the bag mixed with the napkins and the burgers. The burgers were greasy and tasteless. I know times are hard but common add some seasoning in them burgers. The only thing that had taste was the water and even that was almost £3 a bottle. Spent £40 for 2 people to eat and definitely not worth it.
Barbara Cheang . 2025-01-10
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I ordered for 2 people and it was over £40. And there’s a sign that said “inexpensive but tasty” which is not accurate. The worker just threw our chips in the bag without even trying to be presentable when we started eating the burger had no taste as-well as the chips. Some of the chips didn’t even taste cooked. After we ate my tummy started hurting a lot and made me feel sick. I don’t recommend eating here. And I will never be coming back
Juliana Cheang . 2025-01-10
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I haven't eaten any of these Hamburgers, which are located in the central and very lively Piccadilly Circus, but it is said everywhere that this place is a popular place.
TANER KÖKEN . 2025-01-04
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I write this comment to warn those new to Five Guys like me that time. The system is not like at McDonalds or Burger 👑, but you choose a basic burger, with cheese or bacon and you add ingredients called "toppings" which name confused me when ordering. I don't give it a 0 because it was my fault but it gets a 4/10 because the atmosphere was terrible, everything was quite dirty and the price was not reasonable for the quality of the burger.
Patatas Fritas-Con Ketchup . 2025-01-03
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Yes, overpriced, but it's London. The burgers were super & the fries were tasty & warm. Staff was friendly & service was fast -- especially since the place was packed. Great experience!
Harry Ward . 2024-12-31
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Mediocre burger, dry and not very tasty. Not sure what all the fuss is about this chain
saeed shah . 2024-12-29
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Five Guys offers tasty and customizable burgers with fresh ingredients, accompanied by generous homemade fries. However, everything is sold separately (burger, fries, drink), which makes the bill quite expensive for fast food. A good option for quality lovers.
KyWaks . 2024-12-13
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They messed up my order but they replaced it without fuss. Bit on the pricey side. 😊
Streetsof peace . 2024-12-12
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Prices too high, absolutely out of market 3 sandwiches 3 small chips (among other things thrown loose in a paper bag that looked like the remains of a previous cooking to be thrown away and 3 Coca-Coles 50 pounds. Courtesy of the staff equal to zero. Absolutely not recommended.
Silvia & Andry . 2024-12-12
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Very fast service although usually crowded. Lots of seating inside. Peanuts are always awesome. Don’t make the same mistake as us and order so many fries. The large portion is prolly enough for a 2-3 people. All in all a very good experience for such a tourist spot.
K K . 2024-12-08
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I was expecting it to be more tasty.
argirw mp . 2024-12-05
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Expensive, 13 pounds for a burger!!! Wtf!! For that price i can go to a pub.
AeroJules . 2024-12-05
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Not the best of 5 guys, there are some really good ones, think this one is a bit to busy to be up there. But nevertheless it's still good & clean & tidy considering the amount of people going through it.
simon waterer . 2024-12-04
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The classic five guys burgers, fries and milkshakes, nothing very relevant. Regarding the service and place I have no complaints, we went at closing time and 20 minutes before it approaches I think it is the manager to inform you that they are going to close, without running away or being rude which I consider very important for a fast food restaurant closing time.
Alfredo Santos . 2024-12-02
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Después de pasear por Leicester Square y Piccadilly Circus. Nos apetecía un pequeño descanso y un aperitivo. Five Guys era el lugar para unas patatas fritas y un batido. Agradable.
PrestonGuild . 2024-11-30
MORE AT TripAdvisor
Fast burgers, they are not bad, but they are not of a quality for the price you pay, it is a fast food chain, but there are a thousand more that give it a thousand spins, it is well located!
Andrea Lopez . 2024-11-27
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Expensive milkshake..nothing special and bad about it.
Dhanasekar srinivasan . 2024-11-26
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Five guys definitely raises the bar for burgers and although here in CDMX we have excellent options, honestly none of them equal five guys.
Talia Hochstrasser Flores . 2024-11-26
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Service was quick and efficient. Food was utterly amazing , bets burger ever. The fries were to die for and the portion sizes huge.
Lisa Myers . 2024-11-24
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Quick and easy snack, plus it's super easy to order. Five guys pattern
Lucas . 2024-11-23
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Good food great chips and hearty burgers. Pricey if your not used to london food costs. But well worth it.
Stephen Kitchener (Steve) . 2024-11-22
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Me detuve aquí mientras caminaba. Cinco chicos hacen buenas hamburguesas y este mantuvo la tradición. Las papas también estaban buenas. Es un lugar muy concurrido.
LostInTime . 2024-11-16
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If two or three people go, order a single potato. It's very satisfying.
Kaan Yagli . 2024-11-14
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Fast delicious and always the same as you imagined
Ece Şenay . 2024-11-13
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Las deliciosas hamburguesas de siempre con una cordial atención en un local muy concurrido pero amplio, con mesas en 2 pisos y constante limpieza de los empleados. Dice guys no es barato como otras hamburgueserías, pero vale la pena. Gastamos unas 40 libras en 2 hamburguesas, unas papas y 2 gaseosas con refill gratis.
Gustavo 🇦🇷 . 2024-11-11
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Very expensive and busy but more accessible on school holidays than other venues as has large seating capacity.
Jo Collins . 2024-11-11
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The experience in a Five Guys is always a happy one. I love the freedom you can have with condiments for the burgers and personalizing your milkshakes! Our attendant Mujaahig especially was super helpful and efficient with his exceptional service!
Alec Sewell . 2024-11-11
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It's a really good five guys. Always busy but lots of staff helping to prepare and cook. Loads of seating but absolutely no idea if there are toilets. Security guard present
Simon Heffernan . 2024-11-06
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No decent veggie options. Cheese sandwich is burger without a burger, get a beyond meat or similar people! Peanut and banana shake had no banana and was disgustingly sweet. £24. Rip off.
Ron K . 2024-11-01
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Five guys - i must have been multiple branches… Piccadilly branch has something unique about it. Food: the burgers are uhhhmaazingg! Milkshakes: next level f-uhhmazinggggg!!!! Fries: they are tasty too - super crunchy each time… PS: never had a chance to click anything as I was always eagerly waiting for my order 😅 - this time clicked photos of the restaurant and the milkshake but again forgot about the burger as i just hogged mine. 🙈
Vijay Sud . 2024-10-31
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The tables and floor were covered in trash
Soizic Rouaud . 2024-10-25
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Delicious citizen - could have been a little more seasoned. Everything clean and pleasant atmosphere
Sean Conner . 2024-10-25
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Fast service, and you can order via their app too! Burger and fries were very good indeed. Very busy as a top tourist location but staff were pleasant. If you want to eat in be sure to grab a table fast as very busy!
Introspective Dreamer . 2024-10-21
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The atmosphere of fast food restaurants, nothing new
محمد سعيد المضحكي . 2024-10-19
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4 cash tills and 1 card only till? How strange.
Josef T-D . 2024-10-19
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Tastes better here than in the states. Very good burger.
Rob Sykes . 2024-10-13
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The burger Pattie was just falling apart. Asked for onions, I hardly found any in the burger. The chips were absolutely awful. I was given the oil soaked crumbly bits of chips. It might be the chips (were not warm)were not fresh. It’s supposed to be hand cut chips fresh but not on this occasion absolutely awful experience over £16, And McDonald’s chips is much better. I will never ever be going back.
Memis Tas . 2024-10-11
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Best burger I had in the past years ! Worth it 100%!
Dávid Galyas . 2024-10-09
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Fame surpassed the restaurant. Tasteless potatoes, very thickly cut vegetables, dry meat, loud music...
Mauro L . 2024-10-07
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I tend not to visit Five Guys due to the cost, but it was worthy of a visit while I was on a holiday and budget was out of scope. The location was perfect, the food was made quickly, and had adequate seating. Best part, the toilets we're accessible at the time visited (peak time in evening). I'll say this, if you want a good quality burger and plentiful serving of fries, I'd encourage visiting on your trip in London (or if you're out of ideas for food)
Rhodri Williams . 2024-10-05
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Everything was great but I have One comment, the staff took away the peanuts early. Around one hour before closing time. But to be honest when we asked for it they brought us some.
Assom Issa . 2024-10-03
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Honestly one of the most enjoyable experiences with fast-food I've ever had. The guy at the register was very patient and understanding, we got served very quickly and the price/quality ratio was amazing. Very pleasantly surprised, keep it up!
lluucciikk . 2024-10-03
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Bad service. I am waiting for my order from last 10 min and when I ask a employee of five guys about my order he told me that I already give that order. I said I am standing here how it is possible that I got my order. He is very rude a person working in giving order with glasses.
Krishna Dave . 2024-10-02
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Enjoy your meal Dirty Unfriendly security service
Len Landskron . 2024-10-01
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Why is this so expensive? The food is worse than McDonald’s at a price that you’d expect to pay at a gourmet burger restaurant.
Phil Wilkes . 2024-10-01
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I was expecting something much better, especially for the price. Decent food but nothing to be proud of trying. Its only worth it if you want a fully customized burger. While the fries were a very generous portion, the "spicy fries" were just springled with chilli sauce. I would not really call them great, but were fried well. Burger is pretty good compared to alternatives like Mcdonalds, but much pricier.
Nicos Malekos . 2024-09-29
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Don’t advertise close time if you send people away before that time.
Roberto dn . 2024-09-24
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What i really like about 5 guys, it IS exactly the same in my own home town. French fries, yummy...
jelle hoekstra . 2024-09-19
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Absolutely tasteless food for a normal European. The only plus is that you can refill your drink for free.
R IV . 2024-09-13
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5 Guys is great if you are starving or find your self rather drunk..... They're better than average burgers and fillings of your choice are, greasy enough to soak up any excess of alchhol and, they are better than that other place with a Scottish name. The decor is without doubt the worst I have ever witnessed ever, anywhere, unless you like the colour Red and think white compliments it quite nicely. Better to wear shades to block the view out and so no one you know sees you there. Very loud Rock music, not of your own choice, ensures you don't stick around too long.
Samuel . 2024-09-13
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I was a bit noisy from the workers having fun with each other. BACON DOG - mine wasn't very warm.
Roman Vápeník . 2024-09-12
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A place to grab a quick bite to eat and then take advantage of the time to visit London
Max . 2024-09-12
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Can't beat a burger with your favourite toppings
Gerard Stevenson . 2024-09-11
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Five Guys es increíblemente exagerado y este outlet es uno de los peores que he experimentado. Está bien situado cerca de Piccadilly Circus y eso tiende a hacer que esté ocupado, aunque hay amplios asientos. El personal no es nada especial y no hubo ningún intento de construir relaciones con los clientes. El personal trabajó duro. Puedes personalizar tu hamburguesa y son de un tamaño decente, sin embargo, todo está aplastado. Las papas fritas son enormemente caras y no sustanciales en tamaño. El precio es ridículo. Los refrescos no tienen fondo, pero son extremadamente caros. Hay algunos restaurantes de hamburguesas de clase mucho más alta en la localidad inmediata y estos son realmente más baratos. Esta no es una marca que tenga ganas de experimentar de nuevo
Robin_K . 2024-09-11
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If you don’t give peanuts to the customer..then its fine. Rather than put two employees in front of the peanuts..and after 8 they say they have to put back. Not recommended
Patel Meet . 2024-09-09
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Good sandwiches. The fries are very good. I'll be back!
Roberto Pastrello . 2024-09-07
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What a place. Mediocre burgers, high prices, limp fries thrown into the bag free to float around (putting them in an appropriate container was too much effort) and watered down drinks. They can rest assured that they won't even see me with binoculars anymore!
Rick Hunter . 2024-08-30
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Clean and organized! Access to the bathroom only for those consuming on site, as they need a password to access. The snacks are great, there are several options to build your burger and there are refills for soft drinks, with lots of options too.
priscila severo de oliveira . 2024-08-28
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Cheeseburger and fries were very delicious. It's even better to be able to buy beer with you. The employees are helpful and friendly. The price is reasonable.
Cahit P . 2024-08-25
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Locale adatto per un pranzo veloce (fast food..) con ottimi hamburger e patatine con porzioni più che abbondanti. Ambiente tutto sommato rumoroso e in stile anni 50. Prezzo nella media per Londra.
Marcus3167 . 2024-08-25
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Famous burger 🍔, fantastic shake, just a little more expensive, but worth it!
Dame La Mano . 2024-08-20
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Consistent and great thanks to Abraham
Ron Nissim . 2024-08-20
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Good food, usually five guys, stellar prices. The price is not worth the food offered
Gaetano Mazzella . 2024-08-14
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Fantastic food freshly cooked. Large helpings too.
Jim Bain . 2024-08-13
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Excellent customer service from Abraham, took the experience to another level
Louis Milne . 2024-08-12
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Abraham advised me very good. It was my First time at five Guys and he guided me through very well.
Georg Westphal . 2024-08-12
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The burger, fries and milkshake I had were absolutely fantastic. I can strongly recommend a visit. My cashier Abraham O. was also very friendly
panierte eule . 2024-08-07
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Excellent burgers and delicious milkshakes. A bit pricey considering its a standard fastfood joint, no table service etc
Kenn Andersen . 2024-08-06
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I had amazing service from Abigail she was so friendly and accommodating, I had the best experience here because of her 10/10!
Daniella Onia . 2024-07-30
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1964 Opinions
Ordered large fries and received exactly 23 fries (yes there were so few we could count them quickly). Food was completely cold when arrived even though driver only took 10 mins to deliver from the restaurant. The salad and sides with the hot dog were minimal. Extremely disappointed, way too overpriced for this poor quality and portion.
2371 Opinions
We found this hidden gem during our first visit to London. I recall we satisfied a craving for a family place to have lunch. Despite we were in Trafalgar Square, which was particularly in the city centre, this restaurant was like a hole in the wall. They serve quite big portions, and I will not lie if I say that you can’t go wrong with anything you choose on their menu. There was really vibrant atmosphere, moreover, its owner hosted us on that day. We didn’t feel rushed or uncomfortable and combined with top-notch service, I would say that this Italian restaurant was out of this planet. When we make our next trip to London, we will definitely make a repeat visit. Hope, it will open soon.
48 Opinions
Had to call the shop 6 times to find out how long our delivery would take as it had already gone way past the estimated delivery time. We kept getting told "it's on its way". Ended up having to drive to them as they were ignoring our calls and the food was already 30mins late. By the time we eventually received our food, it was cold, soggy and flavourless. It's very overpriced for what you get. Two regular portions of sweet potato fries cost £10!!! And they were very average, had plenty better. Cost us £44 for two of us which is far too much considering how bad the service is, poor food quality and shocking delivery time. Would never order again.
5054 Opinions
Tasty and authentic food! Very good for large groups and nice drinks as well. Mac and cheese was super tasty!