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3.9

Based on 8.528 opinions finded in 2 websites

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Nº 4139 in 7028 in City of London, Westminster

Nº 151 of 297 American in City of London, Westminster

CUSTOMERS TALK ABOUT DISHES WITH..hamburgermeatmustbaconcheesepeanuts

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Security guys really don’t need to be as rude as they are.. is not a prison, is a food place

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Asja Janovich . 2025-03-26

MORE AT Google

Excellent for a quick affordable pre theatre meal! I always order the ‘littles’ at 5 Guys - and still so much food. Remember to add lots of sauce to your burger though as they do come up a bit dry if you don’t. And Don’t miss out on the Oreo milkshake!!!!!!

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Gaia121 . 2025-03-24

MORE AT Google

Usual yumminess but have to give a BIG shout out to Diana who served me behind the counter at 1225 on 24.3.25 (order 91). One of the happiest, warmest and friendliest staff in the whole of London. The volume and pace of such fast food places usually means service is efficient but not usually friendly. But Diana was exemplary in her service. What a lovely staff member!

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D . 2025-03-24

MORE AT Google

Situated at one of the busiest areas in London. There are many theatres nearby. A good choice when you want to have a quick dinner before a musical.

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Eric Ho . 2025-03-21

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Shambles, accused of stealing a paper cup that I paid for and wasn’t given :(

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Arlo Pilling . 2025-03-16

MORE AT Google

On a relatively small order, got it served without 2 key items…

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Daniel Pandurić . 2025-03-14

MORE AT Google

It's now a regular stop in London, the queue is always smooth, the staff are friendly and the sandwiches are excellent. See you soon guys.

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Nica Minopoli . 2025-03-11

MORE AT Google

very clean and dine in friendly. the food was great and fresh, however service was a bit slow for a « fast food ». would’ve appreciated a bigger staff team on a busy night.

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ines ells . 2025-03-09

MORE AT Google

Far too many fries to eat ( a regular between 2 , but still too many). Excellent burgers and a playlist I know ( so far Rush, Goldfinger, Fall out boy) and they sell Brooklyn Lager which is my favourite. And of course the free nuts.

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Terry O'Sullivan . 2025-03-09

MORE AT Google

Just inedible. Dry, overfried patties. Dry, tasteless bun. Just horrible. Threw out half of the burger.

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Mike Sky . 2025-03-09

MORE AT Google

Good food but with high prices and a place that is often a little dirty

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Matteo . 2025-03-08

MORE AT Google

Tasty burgers! Huge portions of French fries (chips).

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Martin Horrocks . 2025-03-07

MORE AT Google

It’s getting a friend to visit five guys every time we are in a big city and we love smash burgers and french fries. We also love the soda where we can select freely from what taste and we make it a soda party every time we are at the five guys.

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Henning Kjærgaard . 2025-03-03

MORE AT Google

whatever I say is too little! The burger is INCREDIBLE. Worth every last euro!

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haritini sarri . 2025-02-27

MORE AT Google

Poor menu, over priced, poor service

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King Ithyica . 2025-02-24

MORE AT Google

It's OK what do you want from a fast burger. Shame about the foil wrap, not good for the environment!

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Ro Mo . 2025-02-22

MORE AT Google

Worst Five Guys I have ever been to. You can really feel the difference when it's run by people who clearly don't care. Kitchen was a mess, slow compared to other chains.

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Nick Luxford . 2025-02-20

MORE AT Google

His problem is modifying and repairing the streets and inconvenience

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mohammad alshammari . 2025-02-18

MORE AT Google

Very disappointed on our side. We went there in view of the very good reviews shared but it was a (big) disappointment. The person who served us was very friendly and the room was clean but the burgers were ordinary... we may have missed something but there is no menu, everything is separate. There are 4 of us and we each took 4 burgers + fries + drinks and we got it for 75 pounds sterling!!! It is clear that the price/quality ratio is really not good. Oh yes, if you take fries you have 3 quantities (small, medium and large), we took medium and we ended up with a huge bag of fries!!! I advise you to take small ones ^^

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Thierry . 2025-02-17

MORE AT Google

Food is very good. But toilets were super dirty

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Shahrzad Pakgohar . 2025-02-15

MORE AT Google

Ridiculously overpriced! If you're a tourist with zero brain cells you'll probably love it and put on your Instagram, but really poor service and ordering and hygiene and basically everything

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Dylan Williams . 2025-02-14

MORE AT Google

The fries weren't warm, and they seemed a bit soggy.

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Orlando . 2025-02-11

MORE AT Google

We've been to several five guys, but I didn't like this so much this time. Neither in the food nor in the atmosphere. We were also a little disappointed with the price/value ratio.

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Csaba Tóth . 2025-02-05

MORE AT Google

The hamburger was very tasty and so were the fries. Unfortunately it was very loud and stressful and we found it a bit expensive.

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Corinne Rechsteiner . 2025-02-04

MORE AT Google

Today's experience at Piccadilly Circus Five Guys was not the best. Service and atmosphere was exactly as expected. However, the burger was uncharacteristically dry as were the fries.

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Brian Klein . 2025-02-03

MORE AT Google

Fast food! During a day visit to London, everything was very good! Fast service and clean room ☺️

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Dylan . 2025-01-26

MORE AT Google

Friendly staff. Very clean. Food was the usual high standard. Toilets were clean.

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neil dunphy . 2025-01-21

MORE AT Google

One of the best burgers i have ever tasted. Good value for money as freshly made. Lovely priesthood with skins on.

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Donna McCracken . 2025-01-20

MORE AT Google

Unfortunately, my experience at this location was terrible. I ordered a burger and, although it seemed well prepared at the time, I ended up having a terrible night. I had to vomit everything I ate, which makes me think that the meat or some ingredient was spoiled. It is unacceptable that something like this happens in a place where hygiene and quality should be a priority. I do not recommend this place and I definitely will not return.

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Borja Fernandez . 2025-01-19

MORE AT Google

Excellent burgers! Simple and delicious. Potatoes are very good, especially when they are from Yorkshire :)

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Ricardo Cely . 2025-01-18

MORE AT Google

very quick preparation! Just missing a little music! The food is really very good

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Lolita Torres . 2025-01-18

MORE AT Google

First of all the staff looked like walking zombies, still half asleep. The guy that was preparing the bags to serve just threw the chips in the bag mixed with the napkins and the burgers. The burgers were greasy and tasteless. I know times are hard but common add some seasoning in them burgers. The only thing that had taste was the water and even that was almost £3 a bottle. Spent £40 for 2 people to eat and definitely not worth it.

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Barbara Cheang . 2025-01-10

MORE AT Google

I ordered for 2 people and it was over £40. And there’s a sign that said “inexpensive but tasty” which is not accurate. The worker just threw our chips in the bag without even trying to be presentable when we started eating the burger had no taste as-well as the chips. Some of the chips didn’t even taste cooked. After we ate my tummy started hurting a lot and made me feel sick. I don’t recommend eating here. And I will never be coming back

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Juliana Cheang . 2025-01-10

MORE AT Google

I haven't eaten any of these Hamburgers, which are located in the central and very lively Piccadilly Circus, but it is said everywhere that this place is a popular place.

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TANER KÖKEN . 2025-01-04

MORE AT Google

I write this comment to warn those new to Five Guys like me that time. The system is not like at McDonalds or Burger 👑, but you choose a basic burger, with cheese or bacon and you add ingredients called "toppings" which name confused me when ordering. I don't give it a 0 because it was my fault but it gets a 4/10 because the atmosphere was terrible, everything was quite dirty and the price was not reasonable for the quality of the burger.

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Patatas Fritas-Con Ketchup . 2025-01-03

MORE AT Google

Yes, overpriced, but it's London. The burgers were super & the fries were tasty & warm. Staff was friendly & service was fast -- especially since the place was packed. Great experience!

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Harry Ward . 2024-12-31

MORE AT Google

Mediocre burger, dry and not very tasty. Not sure what all the fuss is about this chain

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saeed shah . 2024-12-29

MORE AT Google

Five Guys offers tasty and customizable burgers with fresh ingredients, accompanied by generous homemade fries. However, everything is sold separately (burger, fries, drink), which makes the bill quite expensive for fast food. A good option for quality lovers.

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KyWaks . 2024-12-13

MORE AT Google

They messed up my order but they replaced it without fuss. Bit on the pricey side. 😊

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Streetsof peace . 2024-12-12

MORE AT Google

Prices too high, absolutely out of market 3 sandwiches 3 small chips (among other things thrown loose in a paper bag that looked like the remains of a previous cooking to be thrown away and 3 Coca-Coles 50 pounds. Courtesy of the staff equal to zero. Absolutely not recommended.

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Silvia & Andry . 2024-12-12

MORE AT Google

Very fast service although usually crowded. Lots of seating inside. Peanuts are always awesome. Don’t make the same mistake as us and order so many fries. The large portion is prolly enough for a 2-3 people. All in all a very good experience for such a tourist spot.

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K K . 2024-12-08

MORE AT Google

I was expecting it to be more tasty.

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argirw mp . 2024-12-05

MORE AT Google

Expensive, 13 pounds for a burger!!! Wtf!! For that price i can go to a pub.

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AeroJules . 2024-12-05

MORE AT Google

Not the best of 5 guys, there are some really good ones, think this one is a bit to busy to be up there. But nevertheless it's still good & clean & tidy considering the amount of people going through it.

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simon waterer . 2024-12-04

MORE AT Google

The classic five guys burgers, fries and milkshakes, nothing very relevant. Regarding the service and place I have no complaints, we went at closing time and 20 minutes before it approaches I think it is the manager to inform you that they are going to close, without running away or being rude which I consider very important for a fast food restaurant closing time.

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Alfredo Santos . 2024-12-02

MORE AT Google

Después de pasear por Leicester Square y Piccadilly Circus. Nos apetecía un pequeño descanso y un aperitivo. Five Guys era el lugar para unas patatas fritas y un batido. Agradable.

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PrestonGuild . 2024-11-30

MORE AT TripAdvisor

Fast burgers, they are not bad, but they are not of a quality for the price you pay, it is a fast food chain, but there are a thousand more that give it a thousand spins, it is well located!

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Andrea Lopez . 2024-11-27

MORE AT Google

Expensive milkshake..nothing special and bad about it.

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Dhanasekar srinivasan . 2024-11-26

MORE AT Google

Five guys definitely raises the bar for burgers and although here in CDMX we have excellent options, honestly none of them equal five guys.

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Talia Hochstrasser Flores . 2024-11-26

MORE AT Google

Service was quick and efficient. Food was utterly amazing , bets burger ever. The fries were to die for and the portion sizes huge.

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Lisa Myers . 2024-11-24

MORE AT Google

Quick and easy snack, plus it's super easy to order. Five guys pattern

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Lucas . 2024-11-23

MORE AT Google

Good food great chips and hearty burgers. Pricey if your not used to london food costs. But well worth it.

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Stephen Kitchener (Steve) . 2024-11-22

MORE AT Google

Me detuve aquí mientras caminaba. Cinco chicos hacen buenas hamburguesas y este mantuvo la tradición. Las papas también estaban buenas. Es un lugar muy concurrido.

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LostInTime . 2024-11-16

MORE AT TripAdvisor

If two or three people go, order a single potato. It's very satisfying.

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Kaan Yagli . 2024-11-14

MORE AT Google

Fast delicious and always the same as you imagined

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Ece Şenay . 2024-11-13

MORE AT Google

Las deliciosas hamburguesas de siempre con una cordial atención en un local muy concurrido pero amplio, con mesas en 2 pisos y constante limpieza de los empleados. Dice guys no es barato como otras hamburgueserías, pero vale la pena. Gastamos unas 40 libras en 2 hamburguesas, unas papas y 2 gaseosas con refill gratis.

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Gustavo 🇦🇷 . 2024-11-11

MORE AT TripAdvisor

Very expensive and busy but more accessible on school holidays than other venues as has large seating capacity.

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Jo Collins . 2024-11-11

MORE AT Google

The experience in a Five Guys is always a happy one. I love the freedom you can have with condiments for the burgers and personalizing your milkshakes! Our attendant Mujaahig especially was super helpful and efficient with his exceptional service!

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Alec Sewell . 2024-11-11

MORE AT Google

It's a really good five guys. Always busy but lots of staff helping to prepare and cook. Loads of seating but absolutely no idea if there are toilets. Security guard present

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Simon Heffernan . 2024-11-06

MORE AT Google

No decent veggie options. Cheese sandwich is burger without a burger, get a beyond meat or similar people! Peanut and banana shake had no banana and was disgustingly sweet. £24. Rip off.

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Ron K . 2024-11-01

MORE AT Google

Five guys - i must have been multiple branches… Piccadilly branch has something unique about it. Food: the burgers are uhhhmaazingg! Milkshakes: next level f-uhhmazinggggg!!!! Fries: they are tasty too - super crunchy each time… PS: never had a chance to click anything as I was always eagerly waiting for my order 😅 - this time clicked photos of the restaurant and the milkshake but again forgot about the burger as i just hogged mine. 🙈

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Vijay Sud . 2024-10-31

MORE AT Google

The tables and floor were covered in trash

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Soizic Rouaud . 2024-10-25

MORE AT Google

Delicious citizen - could have been a little more seasoned. Everything clean and pleasant atmosphere

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Sean Conner . 2024-10-25

MORE AT Google

Fast service, and you can order via their app too! Burger and fries were very good indeed. Very busy as a top tourist location but staff were pleasant. If you want to eat in be sure to grab a table fast as very busy!

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Introspective Dreamer . 2024-10-21

MORE AT Google

The atmosphere of fast food restaurants, nothing new

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محمد سعيد المضحكي . 2024-10-19

MORE AT Google

4 cash tills and 1 card only till? How strange.

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Josef T-D . 2024-10-19

MORE AT Google

Tastes better here than in the states. Very good burger.

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Rob Sykes . 2024-10-13

MORE AT Google

The burger Pattie was just falling apart. Asked for onions, I hardly found any in the burger. The chips were absolutely awful. I was given the oil soaked crumbly bits of chips. It might be the chips (were not warm)were not fresh. It’s supposed to be hand cut chips fresh but not on this occasion absolutely awful experience over £16, And McDonald’s chips is much better. I will never ever be going back.

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Memis Tas . 2024-10-11

MORE AT Google

Best burger I had in the past years ! Worth it 100%!

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Dávid Galyas . 2024-10-09

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Fame surpassed the restaurant. Tasteless potatoes, very thickly cut vegetables, dry meat, loud music...

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Mauro L . 2024-10-07

MORE AT Google

I tend not to visit Five Guys due to the cost, but it was worthy of a visit while I was on a holiday and budget was out of scope. The location was perfect, the food was made quickly, and had adequate seating. Best part, the toilets we're accessible at the time visited (peak time in evening). I'll say this, if you want a good quality burger and plentiful serving of fries, I'd encourage visiting on your trip in London (or if you're out of ideas for food)

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Rhodri Williams . 2024-10-05

MORE AT Google

Everything was great but I have One comment, the staff took away the peanuts early. Around one hour before closing time. But to be honest when we asked for it they brought us some.

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Assom Issa . 2024-10-03

MORE AT Google

Honestly one of the most enjoyable experiences with fast-food I've ever had. The guy at the register was very patient and understanding, we got served very quickly and the price/quality ratio was amazing. Very pleasantly surprised, keep it up!

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lluucciikk . 2024-10-03

MORE AT Google

Bad service. I am waiting for my order from last 10 min and when I ask a employee of five guys about my order he told me that I already give that order. I said I am standing here how it is possible that I got my order. He is very rude a person working in giving order with glasses.

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Krishna Dave . 2024-10-02

MORE AT Google

Enjoy your meal Dirty Unfriendly security service

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Len Landskron . 2024-10-01

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Why is this so expensive? The food is worse than McDonald’s at a price that you’d expect to pay at a gourmet burger restaurant.

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Phil Wilkes . 2024-10-01

MORE AT Google

I was expecting something much better, especially for the price. Decent food but nothing to be proud of trying. Its only worth it if you want a fully customized burger. While the fries were a very generous portion, the "spicy fries" were just springled with chilli sauce. I would not really call them great, but were fried well. Burger is pretty good compared to alternatives like Mcdonalds, but much pricier.

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Nicos Malekos . 2024-09-29

MORE AT Google

Don’t advertise close time if you send people away before that time.

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Roberto dn . 2024-09-24

MORE AT Google

What i really like about 5 guys, it IS exactly the same in my own home town. French fries, yummy...

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jelle hoekstra . 2024-09-19

MORE AT Google

Absolutely tasteless food for a normal European. The only plus is that you can refill your drink for free.

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R IV . 2024-09-13

MORE AT Google

5 Guys is great if you are starving or find your self rather drunk..... They're better than average burgers and fillings of your choice are, greasy enough to soak up any excess of alchhol and, they are better than that other place with a Scottish name. The decor is without doubt the worst I have ever witnessed ever, anywhere, unless you like the colour Red and think white compliments it quite nicely. Better to wear shades to block the view out and so no one you know sees you there. Very loud Rock music, not of your own choice, ensures you don't stick around too long.

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Samuel . 2024-09-13

MORE AT Google

I was a bit noisy from the workers having fun with each other. BACON DOG - mine wasn't very warm.

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Roman Vápeník . 2024-09-12

MORE AT Google

A place to grab a quick bite to eat and then take advantage of the time to visit London

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Max . 2024-09-12

MORE AT Google

Can't beat a burger with your favourite toppings

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Gerard Stevenson . 2024-09-11

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Five Guys es increíblemente exagerado y este outlet es uno de los peores que he experimentado. Está bien situado cerca de Piccadilly Circus y eso tiende a hacer que esté ocupado, aunque hay amplios asientos. El personal no es nada especial y no hubo ningún intento de construir relaciones con los clientes. El personal trabajó duro. Puedes personalizar tu hamburguesa y son de un tamaño decente, sin embargo, todo está aplastado. Las papas fritas son enormemente caras y no sustanciales en tamaño. El precio es ridículo. Los refrescos no tienen fondo, pero son extremadamente caros. Hay algunos restaurantes de hamburguesas de clase mucho más alta en la localidad inmediata y estos son realmente más baratos. Esta no es una marca que tenga ganas de experimentar de nuevo

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Robin_K . 2024-09-11

MORE AT TripAdvisor

If you don’t give peanuts to the customer..then its fine. Rather than put two employees in front of the peanuts..and after 8 they say they have to put back. Not recommended

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Patel Meet . 2024-09-09

MORE AT Google

Good sandwiches. The fries are very good. I'll be back!

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Roberto Pastrello . 2024-09-07

MORE AT Google

What a place. Mediocre burgers, high prices, limp fries thrown into the bag free to float around (putting them in an appropriate container was too much effort) and watered down drinks. They can rest assured that they won't even see me with binoculars anymore!

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Rick Hunter . 2024-08-30

MORE AT Google

Clean and organized! Access to the bathroom only for those consuming on site, as they need a password to access. The snacks are great, there are several options to build your burger and there are refills for soft drinks, with lots of options too.

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priscila severo de oliveira . 2024-08-28

MORE AT Google

Cheeseburger and fries were very delicious. It's even better to be able to buy beer with you. The employees are helpful and friendly. The price is reasonable.

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Cahit P . 2024-08-25

MORE AT Google

Locale adatto per un pranzo veloce (fast food..) con ottimi hamburger e patatine con porzioni più che abbondanti. Ambiente tutto sommato rumoroso e in stile anni 50. Prezzo nella media per Londra.

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Marcus3167 . 2024-08-25

MORE AT TripAdvisor

Famous burger 🍔, fantastic shake, just a little more expensive, but worth it!

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Dame La Mano . 2024-08-20

MORE AT Google

Consistent and great thanks to Abraham

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Ron Nissim . 2024-08-20

MORE AT Google

Good food, usually five guys, stellar prices. The price is not worth the food offered

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Gaetano Mazzella . 2024-08-14

MORE AT Google

Fantastic food freshly cooked. Large helpings too.

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Jim Bain . 2024-08-13

MORE AT Google

Excellent customer service from Abraham, took the experience to another level

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Louis Milne . 2024-08-12

MORE AT Google

Abraham advised me very good. It was my First time at five Guys and he guided me through very well.

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Georg Westphal . 2024-08-12

MORE AT Google

The burger, fries and milkshake I had were absolutely fantastic. I can strongly recommend a visit. My cashier Abraham O. was also very friendly

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panierte eule . 2024-08-07

MORE AT Google

Excellent burgers and delicious milkshakes. A bit pricey considering its a standard fastfood joint, no table service etc

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Kenn Andersen . 2024-08-06

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I had amazing service from Abigail she was so friendly and accommodating, I had the best experience here because of her 10/10!

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Daniella Onia . 2024-07-30

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