Five Guys Piccadilly Circus in City of London, Westminster

The tables and floor were covered in trash

Delicious citizen - could have been a little more seasoned. Everything clean and pleasant atmosphere

Fast service, and you can order via their app too! Burger and fries were very good indeed. Very busy as a top tourist location but staff were pleasant. If you want to eat in be sure to grab a table fast as very busy!

The atmosphere of fast food restaurants, nothing new

4 cash tills and 1 card only till? How strange.

Tastes better here than in the states. Very good burger.

The burger Pattie was just falling apart. Asked for onions, I hardly found any in the burger. The chips were absolutely awful. I was given the oil soaked crumbly bits of chips. It might be the chips (were not warm)were not fresh. It’s supposed to be hand cut chips fresh but not on this occasion absolutely awful experience over £16, And McDonald’s chips is much better. I will never ever be going back.

Best burger I had in the past years ! Worth it 100%!

Fame surpassed the restaurant. Tasteless potatoes, very thickly cut vegetables, dry meat, loud music...

I tend not to visit Five Guys due to the cost, but it was worthy of a visit while I was on a holiday and budget was out of scope. The location was perfect, the food was made quickly, and had adequate seating. Best part, the toilets we're accessible at the time visited (peak time in evening). I'll say this, if you want a good quality burger and plentiful serving of fries, I'd encourage visiting on your trip in London (or if you're out of ideas for food)

Everything was great but I have One comment, the staff took away the peanuts early. Around one hour before closing time. But to be honest when we asked for it they brought us some.

Honestly one of the most enjoyable experiences with fast-food I've ever had. The guy at the register was very patient and understanding, we got served very quickly and the price/quality ratio was amazing. Very pleasantly surprised, keep it up!

Bad service. I am waiting for my order from last 10 min and when I ask a employee of five guys about my order he told me that I already give that order. I said I am standing here how it is possible that I got my order. He is very rude a person working in giving order with glasses.

Enjoy your meal Dirty Unfriendly security service

Why is this so expensive? The food is worse than McDonald’s at a price that you’d expect to pay at a gourmet burger restaurant.

I was expecting something much better, especially for the price. Decent food but nothing to be proud of trying. Its only worth it if you want a fully customized burger. While the fries were a very generous portion, the "spicy fries" were just springled with chilli sauce. I would not really call them great, but were fried well. Burger is pretty good compared to alternatives like Mcdonalds, but much pricier.

Don’t advertise close time if you send people away before that time.

What i really like about 5 guys, it IS exactly the same in my own home town. French fries, yummy...

5 Guys is great if you are starving or find your self rather drunk..... They're better than average burgers and fillings of your choice are, greasy enough to soak up any excess of alchhol and, they are better than that other place with a Scottish name. The decor is without doubt the worst I have ever witnessed ever, anywhere, unless you like the colour Red and think white compliments it quite nicely. Better to wear shades to block the view out and so no one you know sees you there. Very loud Rock music, not of your own choice, ensures you don't stick around too long.

Absolutely tasteless food for a normal European. The only plus is that you can refill your drink for free.

I was a bit noisy from the workers having fun with each other. BACON DOG - mine wasn't very warm.

A place to grab a quick bite to eat and then take advantage of the time to visit London

Five Guys is incredibky overated and this outlet is one of the worst I have experienced. It is well located near Piccadilly Circus and that tends to make it busy, though there is ample seating. The staff are nothing special and there was zero attempt at rapport building with customers. Staff did work hard. You can customise your burger and they are a decent size however everything is squashed together. The fries are massively overpriced and not substantial in size. The price is riduculous. Soft drinks are bottomless however they are extremely expensive. There are some much higher class sit down burger restaurants in the immediate locality and these are actually cheaper. This is not a brand I have any desire to experience again

Can't beat a burger with your favourite toppings

If you don’t give peanuts to the customer..then its fine. Rather than put two employees in front of the peanuts..and after 8 they say they have to put back. Not recommended

Good sandwiches. The fries are very good. I'll be back!

What a place. Mediocre burgers, high prices, limp fries thrown into the bag free to float around (putting them in an appropriate container was too much effort) and watered down drinks. They can rest assured that they won't even see me with binoculars anymore!

Clean and organized! Access to the bathroom only for those consuming on site, as they need a password to access. The snacks are great, there are several options to build your burger and there are refills for soft drinks, with lots of options too.

Cheeseburger and fries were very delicious. It's even better to be able to buy beer with you. The employees are helpful and friendly. The price is reasonable.

Locale adatto per un pranzo veloce (fast food..) con ottimi hamburger e patatine con porzioni più che abbondanti. Ambiente tutto sommato rumoroso e in stile anni 50. Prezzo nella media per Londra.

Consistent and great thanks to Abraham

Famous burger 🍔, fantastic shake, just a little more expensive, but worth it!

Good food, usually five guys, stellar prices. The price is not worth the food offered

Fantastic food freshly cooked. Large helpings too.

Excellent customer service from Abraham, took the experience to another level

Abraham advised me very good. It was my First time at five Guys and he guided me through very well.

The burger, fries and milkshake I had were absolutely fantastic. I can strongly recommend a visit. My cashier Abraham O. was also very friendly

Excellent burgers and delicious milkshakes. A bit pricey considering its a standard fastfood joint, no table service etc

French fries in galore Milkshake is overly sweet No wifi in store

I had amazing service from Abigail she was so friendly and accommodating, I had the best experience here because of her 10/10!

The cheese burger was well below an average burger... Fries were delicious!

Unfortunately, the music was a little too loud

good place to eat quickly. The fries are very very good.

Amazing taste of Mango Milk shake

Ordered a bacon cheeseburger all the way, got a standard cheeseburger with lettuce, mayo and lots of pickles. I think they must have given me the wrong burger - very dissapointed.

Even though it was really busy the speed of service was great. It was very clean and there were friendly staff working too.

Five guys - i must have been multiple branches… Piccadilly branch has something unique about it. Food: the burgers are uhhhmaazingg! Milkshakes: next level f-uhhmazinggggg!!!! Fries: they are tasty too - super crunchy each time… never had a chance to click anything as I was always eagerly waiting for my order 😅

One of the Best beef burger in london. They have more than branch in london. You must try cajun fries

Maybe this is a small thig but the bread and vegetables in burger was a bit too chilly (cold). Also wrapping was not complete and didn’t notice it when placing my burger on the table for a minute or so. Then had to peal the bread skin where it was sitting on the table surface for a bit. Overall, food is just like FiveGuys almost everywhere but i think the ones in Riyadh really excel and raised my bar for their burgers.

Being a French foreigner with not the best English, I was surprised by the pressure that the service put on us, as soon as I got to the cash register a young woman “forced” me to take extra in my burger when I didn't I don't want it to be incomprehensible, I ask her to repeat and gradually she gets angry. Apart from that the food is of good quality despite the prices being quite high for a fast food chain.

Excellent place, maybe a little expensive. The system is that you choose a burger: regular, cheese, bacon or cheese and bacon, which comes with 2 burgers. Then one must choose from 15 free toppings. It is a very clean and tidy place, however I think paying 13 pounds for a burger is a lot

Great burgers, plentiful fries.

Food is great but you do have to deal with the frantic feeling of the area

The store was neat and the bacons were crispy, everything seems well-organized.

Five Guys is probably one of the best fast food joints, in my opinion. They have the best fries among any fast food joint. Really like their cheeseburgers and hot dogs as well. The milkshake is also decent, thick and creamy, and hence very heavy! Cherry vanilla coke is love!

Very unprofessional security guy.

Abigail have exceptional service and food was great, good stop before a show in central London

A really bad experience. Expensive. They dont have chiken burger. Chips really bad. Attention 👎🏻👎🏻. Go to Burger King.

Abigail gave exceptional service. She was so welcoming and warming. Hilarious and was the best customer service I have ever had in five guys.

Abigail served us today and was exceptional at serving us and was able to recommend what we would like to eat, brilliant service and will 100% be back

My son's review: this was the best restaurant ever, food was good and the interior was amazing talking to the manager about this was cool fun and good it was really clean on the floor and tables. When I wanted a large fries they really meant large! The cheese burger is really good and the burgers came within a minute.

Was great to try five guys in London as we don’t have many in Australia ,,, the burger was fresh and it was nice watching the foot traffic go by in a central part of the city ,,,

Soggy burger, stale fries and for 25£ not worth it. Avoid like the plague

Five Guys is usually very consistent, but this one is slipping a bit. Fries were undercooked and a bit mealy, bacon on my cheeseburger was burnt to a crisp. Next time I'll walk a few blocks to the one in Covent Garden.

Terrible food, absolutely the worst fast food ever. Your place should be closed for good. Hard to believe that you allow your selves to serve this. Simply stunned...

One of the above average choices for Smash burger. It should be done as an experience. Kabuli potatoes and milkshake are successful. 8/10

I regret to say that our first visit to Five Guys in Piccadilly was deeply unsettling and disappointing. My family and I visited last Thursday evening for what we hoped would be a pleasant dinner. Unfortunately, the staff’s behavior completely marred our experience. Throughout our visit, some team members made inappropriate comments about my wife and daughters, and their disrespectful remarks and unsettling stares made us so uncomfortable that we couldn’t even enjoy our meal. Moreover, the food did not meet our expectations either. We paid a premium price, particularly for the fries, which turned out to be completely burnt. It’s unacceptable to charge so much and serve substandard food. This is not the level of courtesy or quality we expected from a reputed establishment. I am saddened to say that we will not be returning and I cannot recommend this location to others due to the unprofessional conduct and poor food quality we experienced.

100% every one should try the strawberry milkshake

Best burgers in town. Highly recommend getting the one with the lot

Food was OK, nothing special. Service was friendly from servers to security team.

I have always hear that Five Guys are great, but honestly it’s nothing “wow”. The meat is average, but overall, if you’re hungry, you can pop in and try the burgers picking your own toppings. A bit disappointed.

Like any other five guys, but what I enjoyed in this one was to see the two girls with the bag from another burger place, not fast from this one, filling up multiple containers (multiple like 5-6, maybe more) with ketchup and mayo. The audacity of these two teenagers was just unbelievable, most amazing was the two employees looking at them like “wt… are you doing”, but being unable to do anything about it, since “the customer is always right?” … Anyway, great food, and funny experience. Cleaning could be a bit better.

Very good but very expensive (38€ for a large menu..)

The clerks are bright and friendly. Food made by people who work happily is bound to be delicious. It is also good to have it freshly made. The price is a bit (much) more expensive (than in the US), but what can you do when everything in the UK is like that? French fries are served in generous portions. There are free peanuts next to the beverage corner, but they are a bit salty. There are plenty of seats on the second floor as well.

Accessible fast food. The disabled toilets are accessible by a key that the staff spontaneously offered to me upon my arrival. The toilets are spacious and very clean. There are grab bars to facilitate transfers as well as a sink at wheelchair height.

Five Guys at Piccadilly Circus is a bustling spot for a quick, tasty burger. Consistently great service and a customizable menu ensure a satisfying meal every time. It's a perfect pit stop in the heart of London.

The best manager Thomas when he will be CEO of 5guys?! He is the best leader! Food 5 stars, service 5 stars

The cashier was distracted by her boyfriend.

It seems to me that you need to change the name from 5 gais to 5 Hindus! They scream and laugh when they cook and their drool gets on the food cutlets and fries and all the vegetables... I saw how the cleaners from India dropped ketchup cups on the floor and put them back for customers to use... this means bacteria from the floor with your ketchup or mayonnaise... one Indian made me a bad milkshake

Closes a corner during the visit to the center for families and children. Drinking with a peanut refil to snack freely. Their chips are very tasty. A much better substitute for McDonald's

Having only been to a five guys in the states, we gave it a try since the other restaurant we wanted to eat at was full. Well, the food was delicious, but very expensive! Not sure if it’s cause of the location or that’s just the normal now..clean establishment with plenty of seating.

It tastes like home-made Puri people, expensive, a bit weird-looking, and the cheeseburger took 25 minutes even though there were almost no customers.

Never disappoints! Quick service, clean spaces, great burgers 🍔

I tried five guys in many countries, for me London was the bes

Exceptional potatoes. A 60's atmosphere. All very qualitative. The only downside is that the service is a little behind and although we are in a fast food restaurant: very quick.

This hamburger restaurant is undoubtedly a great place to eat in London, in fact it was the place where I was able to enjoy this hamburger chain for the first time.

Exquisite burger, almost no service and very fast. Free refills for drinks, and fresh chips produced by local farmers. The price is high but commensurate with the quality.

The worst of the Five Guys network....very different from the American one.

The perfect place! Good, pretty and cheap food

Good food with good service and a very clean restaurant

We ate well, the burgers and the quality of fries were plentiful. I found the place a little noisy and the menu not necessarily clear when you don't know the concept.

Love the milkshake! Literally the best! And you can mix any flavours you want which is awesome 🤩 love strawberry and raspberry together.

Not very big and expensive hamburger chain. They are good

A fast food place with hamburgers, hot dogs and fries. Drinks were available as all-you-can drinks that you could tap yourself. I found the food quite good.

Best fastfood. Please open this restaurant in Czech Republic, thx <3

I had the opportunity to experience Five Guys, the best hamburger I have ever eaten, and I liked it very much. It is much more delicious than McDonald's and Burger King. It is ready 15 minutes after you order. Drinks are unlimited. We bought 2 regular potatoes, but it was too much for two people. You can buy 1 regular or 2 small.

Very disappointed - only at this branch We have been to many five guys, different locations and different countries. This one is by far the worst! Orders were wrong and they refused to change for us. We ordered a banana and chocolate milkshake, the cashier explicitly asked 2 questions 1) 2 flavors mixed together or 2 separate milkshakes? We answered mixed together 2) cream on the shake? We answered no. We ended up with a banana only milkshake WITH cream on top The ‘little’ cheeseburger and the normal cheeseburger is exactly the same size, well the normal one has an extra piece of meat We vividly remember from other shops the normal one is way bigger to a point a small eater like me can never finish, not the case at this branch! When asked, again they said thats the right size…… totally not convinced! Not to mention the fries that they are so proud of, was soggy… worst than mcdonald’s To be fair i really think it is only this branch, but we no longer have the desire to go to five guys anymore

I don't eat meat, I had a very tasty vegetable sandwich! It's not a cheap menu but the fries are very good and the fact that you can stock up on soda is great.

The burgers are delicious and very fresh

One of the cups collapsed covering me in Coke zero. When I asked for a damp cloth they refused only providing me a replacement cup and filmsy serviettes. Only saving grace is the quality of the burgers. Staff more interested in standing around than helping customers