Shake & Gril in Portsmouth

Delicious food and great service. Best burgers and peri peri chicken in town. This warm cosy restaurant is situated in the centre of Southsea and serves the best milkshakes too.

If you fancy having diarrhoea and your food being delivered incorrectly then pls like this place. The ppl that work here don’t care and just doing a job to get paid. I mean you order the most simplest thing like milkshake and they find a way to even mess that up. Everytime I’ve ordered thinking they’ll be okay I have had an issue . I’ve either been ill the toilet (sorry btw) or had incorrect order. How do you mistaken chips for wedges I mean … and their sauces are either expired or not cooked properly. After all the team are all Bangladeshi trying to copy Nando’s lol . Don’t bother. Cook it yourself !

Amazing food and extremely friendly staff gave me a drink with a sticker saying happy birthday made my day much better :)

Had a takeaway absolutely fabulous burgers and fries arrived hot very tasty we were absolutely stuffed with the amount of food

Great customer service. Food arrived on time and warm. Chips were so flavoursome. My chicken burger was delicious.

Absolute shower of s**t foods cold not cooked properly service is terrible staff are rude c**ts put phone down on us so I’ll be there tomorrow with there poxy food

Takeaway ordered, one and half hours later still no food… called and person on the phone didn’t know how long it would be until it came however it had left shop. Food arrived and was stone cold. Called back and man would only issue a refund on collecting food, will not use again as takes sooo long to get delivered and cold

rang them up once they delivered as an item was missing, instead of sending the item out or refunding me they canceled the order on uber. this means we have now payed for food we never received and the bloke on the phone talked to me like I was a prick don't use these cowboys, they clearly don't care about repeat customers. very poor business practice I give them a year if they treat people the way they do.

Shake & Grill Visited this restaurant whilst staying in Portsmouth for business, after browsing online I came across a halal takeaway so thought to give it a go! The staff were very friendly and was quick to take my order, I visited on 2 occasions and have included them both in this review. The chicken was cooked well and portion sizes enough for 1. The burger was also good however it could have been seasoned better to give it more flavour. If I had to choose between the two dishes, I’d recommend the Peri Peri Chicken. - Peri Chicken, Chips & Coke - El-Mexicano Burger, Chips & Coke I would give this a overall score of 6/10

Ordered two burgers and two milkshakes and got different one then ordered, however, after calling up the employee was extremely kind and understanding and within 10 mins a new one got delivered. Extremely good service and even better food and shakes.

Just wanted to thank the staff at Shake & Grill in Portsmouth, the chicken was amazing with first class customer service.

We ordered from here last month and i have to admit i was very excited about this however it arrived late and the chips were cold other that was good but definitely not worth the prices.

Food came on time, noticed that the onion rings were missing - was not too bothered about it however we did pay for them. Food was good though.

Purchased a “large” chicken ceaser salad and a side of halloumi. The worst £16 I have ever spent. It didn’t taste right so I stopped eating it only to be up all night ill. I’m so put off I don’t think I could ever give it a second go with something else.

Ordered from here last night, milkshake was absolutely to die for (kinder bueno) and gourmet wrap was incredible😍 honestly the best takeaway we’ve had in months, would come here every week if I had the choice!

Just visited the new store in porchester. Food was very nice kids loved there shakes well worth the money.

Very disappointed. Used to like this place but today was completely different. The man behind the counter couldn't be bothered to say hi or bye or acknowledge me in any way. The burger was so average at a hyped-up price point most burger shacks around town do a far greater job for under £5. Piri Piri chicken wings were way undercooked and there was something funky going on with the Piri Piri sauce on them as well.

Absolutely delicious chicken- with a choice of bbq , Mayo or spicy chilli. The peri peri fries are very tasty, and they also sell burgers so something for everyone Quick delivery service

Me and my partner ordered a takeaway from shake a grill this complaint is about the king size wrap that we ordered we expected as a king size that it would be big, when it turned up that was not the case, we wouldn’t of minded but it costs quit a bit extra for a king size so my partner called up to complain and say we are unhappy with the wrap considering how much it cost and the restaurant was very unhelpful they disregarded it saying that there was nothing they could do and they had a very rude attitude not happy at all .......

Nos faltó una comida, así que llamé para decirles que fueron muy bruscos en el teléfono y dijeron que estamos muy ocupados en este momento, no tendremos tiempo para preparar la comida que te falta. Debes ser comprensivo conmigo. preguntó si obtendríamos un reembolso por la comida y me dijeron que el gerente estaba entregando alimentos y que reembolsará cuando regrese y luego me cuelgue.Hemos usado batido y parrilla en el pasado, pero no los volveremos a usar debido a la mala educación del personal y la falta de voluntad para rectificar su error, lo que resultó en tener que dividir la comida que obtuvimos entre nosotros

I been going to shake and grill for 5 years. The food quality is on point. Staff are friendly. My favourite is Tower burger

This is a decent halal piri piri chicken place. I enjoyed my half piri piri chicken meal. My son enjoyed his wrap.My wife did not enjoy her chicken burger. It had more bun and less chicken and she expected more for the price, well more chicken for a start.This was a busy place and we noticed that a lot of locals dined here.

We came here to have a quick meal and it was a great find the chicken was delicious. Also we had a milkshake and it was fresh. We will be back.

Regularly have ordered from shake and grill since they started out, I’ve seen price increases which fair enough has to happen when running a business. However tonight popping over for a portion of chips £2.49 and this is what you get??? (See pic below) used to be a lot more than this and if not now, you can go elsewhere and get a lot more for your money! I’d get more chips buying a £1 chip cone down the seafront!!!

Shake y Grill nunca reciben su pedido correcto y para rectificarlo, actúan como si fuera un nuevo pedido, por lo que debe esperar otros 45 minutos por un error que cometieron. 2 horas y 15 minutos en total me costó obtener mi batido de mi pedido original.

Siempre un chico amable pequeño agradable hasta hasta. . . pero el restaurante siempre está lleno (5+) chicos parados hablando en un idioma diferente. ¿Parecen ser personal? Pero esto es realmente intimidante cuando estás pidiendo o sentándote a comer para que estén hablando claramente de ti. Vergüenza buena comida pero no volveremos. . . mal ambiente hostil.

Normally enjoy the amazing burgers at shake & grill, as well as the lovely milkshakes! However today me and my friends ordered food through the online app, food arrived after an hour, which was fine, however there were huge chunks of chocolate in the bottom of my milkshake. I didn’t realise until I’d almost finished the full shake, however then I realised how huge the chunks were. Guys, just because someone orders online doesn’t mean the standard should be different compared to those eating in the restaurant. The burgers we ordered were also messy and clearly chucked together without a care. Sort it out before you have more disappointed customers.

La comida y los batidos son increíbles. es una hamburguesa, así que esperas que sea grasosa, pero es mejor que las principales cadenas de comida rápida. Recomiendo comer en casa, ya que no hay un servicio allí y el personal siempre está haciendo sonar su propia música en voz alta en la cena. Disfruta la comida en casa La comida es un poco cara, pero solo intentan impulsar el margen de ganancia.

Visited A few times also had delivery .. Always cooked to perfection.. Friendly Staff.. & lovely fries not cold on delivery ... burgers & peri peri Hot chicken.

Qué gran hamburguesa de degustación hacen estos tipos. Los batidos también son geniales y he probado casi todos los batidos, así que puedo recomendarlos a todos.Este lugar siempre está ocupado con las entregas, así que espera una espera.Los chicos siempre son agradables cuando estoy en la tienda, pero tienen un tipo muy infeliz e insociable que debería ser despedido. Aunque para ser justo, incluso puede ser el propietario o gerente. ; )

Llegamos y nos paramos en el mostrador durante 3/4 minutos con 5 personas hablando entre ellos detrás del bar. Dos eran chefs, así que no esperaba que los atendieran. Pero los otros en realidad estaban discutiendo con uno de sus colegas acerca de estar en su teléfono afuera. Entiendo que no eres feliz. Sin embargo, no decir hola como un simple reconocimiento es ridículo. La persona muy gruñona que nos atendió apenas se quejó. Pedimos un batido y una lata de coca cola. La camioneta fue inmediata, la sacudida se hizo después de que hizo temblar a sus dos amigos que vinieron detrás de nosotros.Los batidos son encantadores, pero la atención al cliente es más que terrible. No volveremos.

La comida ordenada para la entrega por primera vez desde este lugar y el tamaño de la porción es una broma absoluta. . Nunca antes había pedido un reembolso o se había quejado (¡demasiado británico y avergonzado!). Pero sinceramente, fue un insulto lo que me cobraron y lo que me entregaron. . . la comida vino en recipientes de plástico no más grandes que la palma de mi mano pequeña. . . 3. 50 por una brocheta con 5 gambas pequeñas. . llamamos al restaurante para explicar nuestra insatisfacción y pedirle a alguien que recoja la comida y nos reembolse el dinero que no pudieron porque lo habíamos pedido a través de Ubereats. No fueron ni útiles ni se disculparon, de hecho estaban claramente molestos. No se pudo arreglar el reembolso por la misma noche a través de Ubereats así que pasamos hambre ya que literalmente nos habían entregado un refrigerio. Muy pobre. La imagen muestra aproximadamente 7 de comida. . . . . .

If you want Juicy burgers and a wide range of burgers then this place is the place to eat. Very Busy place hence why they're doing very well. Much better if you eat inside rather than delivery. So will recommend to eat inside

I am absolutely appalled by the service I have received this evening. I have ordered food from here several times recently with no issue until tonight. I have been lied to and treated with utter contempt tonight.

Great meal deal, burger with extra halloumi, piri fries and shake. Reasonable prices. Good takeaway too.

As with all takeaway-restaurants, the services is focused on takeaway orders. The food is priced well and tastes amazing. Grab a milkshake and burger after lectures, you wont regret it.

Ordered on just eat. Just an average, luke warm burger and chips. A little pricey for what it is, but edible none the less.

Think this is the best place to eat chill and very affordable. Good and reasonable portions Friendly staff Can get very busy but that tells you this place is running well and serving delightful food

He elegido 'dinner' como la comida, ya que estaba en una tarde pero no exactamente lo que esperaba para comer.

Good customer service and very accommodating but I ordered and the first order missed my fried and two milkshakes. I then rang up and asked for my missing items and asked for extra fries since the ones I had would be cold by the time my burger got here which they happily provided. They said they would bring the milkshake and I gave the second delivery man the money for the milkshake I asked to be bought (which would have been fine if he said he wasn't allowed to do that) but he took my money and I am still waiting for my milkshake. Please bring it soon.

El lugar está claramente inspirado por Nando con sus Saborizantes piri piri y diferentes niveles de salsas calientes, que parecía ser el mismo que el de elegir nando. Aunque aprecio que había más que pollo en el menú, era claramente insuficiente con la calidad de la comida. Es un lugar de comida rápida con un montón de errores tipográficos y ortográficos errores en el menú, así que no esperes demasiado, pero cuando se paga 8 libras para su comida, usted todavía puede esperar a probar mejor que un McDonald's. Los batidos eran bonitas, aunque.

Was way better than I expected. Good to see people taking pride in their food. Simple food done very well.

Todo fue muy bueno no me puedo quejar en absoluto, no hay fallo, pero lo único malo es el aparcamiento, pero de nuevo no hay culpa en todo muy bueno

Really nice food and the shakes are amazing!

Husband brought me here for a family treat, loved the food especially the shakes had a hard time choosing which one to have will be back

Been here a few times with the family good food friendly staff love all the milk shakes will be back

Ordered from here to feed me and a friend during a very bad hangover. Burgers were both edible, although i have had much better from elsewhere. Chips however were soggy slimey cold and inedible. Neither of us ate them and they went straight in the bin. Shake was okay although maybe too much ice cream and not enough of the flavour. Definitely won't be ordering from here again with the much better choices of burger places on deliveroo.

I should say I do not rate the food BUT my wife and son (who is a 2nd year student at University of Portsmouth) like the food - hence we went today. I wished to pay by debit card and was informed there would be a 50p surcharge. I understand there are costs involved in all transactions - however this is not an acceptable way to keep customers - in my view. I cannot remember the last time a restaurant made such a charge. I paid by cash but it still left a sour taste in my mouth. It is for this reason I have rated it so and of course I will not be returning.

We had lunch at Shake and Grill today and tried out their burger meal deal. Between 1-4 p.m, a burger with chips and coke is £6. Our burgers were delicious and the chips were nicely cooked and seasoned. I'd recommend trying the lamb burger with lemon and herb seasoning.The staff were very polite and the rest of the menu looked full of gems. We'll definitely be back to try some of the other dishes.

This place is excellent for a nice sit down or takeaway meal, menu has good selection of burgers/wraps/chicken dishes. Nice atmosphere and staff, also the staff are welcoming. Highly recommend and the menu pricing is very good.

You probably won't find a better burger in Portsmouth, they really are delicious and you can choose from a good selection of toppings. Reasonably priced for the quality you are getting and not really anything bad to say about this place.

The place to be. Best quality, best price. Very friendly staff. Great atmosphere modern American dinner with piri piri

Beautiful place...great food....awesome people....loved every thing about the service...always happy to help regardless

The burgers were disappointing; all four of my burger patties were cooked differently and tasted bland, while the other-half’s chicken burger had little taste. The restaurant is clean, the staff are nice and the service was good; just a shame the food let it down, otherwise it would have been a five-rating. They are quite busy, when we arrived there was only a lone diner but by the time we left they had several groups of diners plus people collecting takeaway orders. If one is a local resident or a university student living nearby then for a fast-food option, especially if one is looking for a delivery option, then it might be a decent option. We visited Gunwharf Quays earlier and the friends we were with suggested this restaurant to eat and then go to Scoops for dessert (a few doors down) rather than eating at a Gunwharf Quays restaurant – if visiting Gunwharf Quays again, I would eat from one of the restaurants within the outlet centre instead.

The food is awesome! Service was quick. Atmosphere was smashing. Would definitely recommend people to go there!

My mother and I visited the Shake & Grill yesterday afternoon for lunch.The restaurant is decorated in an American style with cram ad purple booths and nicely lit.We sat near the window and scoured through the menu.I decided on a half pounder meal with an Arabic salad. Mum had the quarter pounder with wedges. Both meals came with a side and drink.We only waited 5 minutes for our order to arrive.The food was piping hot and well presented.My salad was fresh and very tasty. The burger was delicious.Mum enjoyed her wedges and burger too.Th service was excellent. Everyone was very polite, well presented and a great asset to the company.Overall, excellent value for money.I would definitely recommend to friends and will be back again.

Whenever I walk past Shake & Grill, its ALWAYS packed! So, my boyfriend & I decided to come and see what it's all about...and we're so glad we did. Whilst we didn't order any food (although seeing some of the burgers that came out, we wish we had!) we ordered milkshakes. They were so good!! Lots of different varieties to choose from too. Will definitely be back to try some of their food next time...and of course have another milkshake! Or two...

Do not use this place i got good poision from here worst food i have ever ate in my life dry bland and rude staff do not use

Wrong order even though I repeated myself many times. Cold when it arrived! Very unhelpful when phoned to complain. Will never go back.

When we phoned to ask about missing items they quickly delivered our whole order again and apologized profusely. Would recommend. Lamb was tasty although over cooked from what I'd normally eat. Hummus was tasty, pitta was nice.

Ordered takeaway, food was okay, didn't deliver entire order to begin with but they quickly amended it with a whole new delivery and apologised.

Waited an hour for food to arrive. Just eat? Wish i actually could.

I have ordered from Shake and Grill numerous times and almost every time they get my order wrong. Orders will be missing items and even when we have rung to address the issue, the missing items were not delivered. Good food but terrible customer service.

Cold burgers and £1.49 for a can of pop is crazy BUT nice food, the milkshakes we had were amazing, overall expensive but worth it for a treat.

Amazing place to go to for a good burger. Chips are average and the delivery starts from 5, but other than that I can't complain. Definitely recommend it :)

Cold burgers and £1.49 for a can of pop is crazy BUT nice food, the milkshakes we had were amazing, overall expensive but worth it for a treat.

Cold burgers and £1.49 for a can of pop is crazy BUT nice food, the milkshakes we had were amazing, overall expensive but worth it for a treat.

Amazing place to go to for a good burger. Chips are average and the delivery starts from 5, but other than that I can't complain. Definitely recommend it :)

Amazing place to go to for a good burger. Chips are average and the delivery starts from 5, but other than that I can't complain. Definitely recommend it :)

Really good food, with great taste and quantities. Amazing milkshakes! Delivery takes a while but worth so worth the wait!

Literally left bits of plastic wrappers in my milkshake, one of which was lodged in my throat, disappointed.

Chips were really soggy. But other than that everything was delicious.

Banging just tad over greasy maybe scrub your grill son

Chips were really soggy. But other than that everything was delicious.

Literally left bits of plastic wrappers in my milkshake, one of which was lodged in my throat, disappointed.

I went in 11.30 Friday night for a restaurant with seating they do not let you sit in before midnight on a Friday, What is the point in having the seating. Nothing special trying to cash in on the current milkshake fad. I was wondering where the grill factor comes in as my double burger tasted like it didn't touch a grill. Reminded me of a £2 microwave burger. and I pay for Halloumi cheese in my girls wrap only to discover half way home eating in the rain it was not present. Did I need to dissect the wrap before I left to ensure I got what I pay for. Poorly glossed kebab house end of story.

One of the best burgers I've had, if the chips were better I would order more often but they are not the best, couldn't recommend the burger enough though! Delivery time was responsible

We didn't receive the corn and the cobs we ordered with the meal and the wedges came in a small portion and were cold. Other than that the burgers were nice and delivery was quick.

One of the best burgers I've had, if the chips were better I would order more often but they are not the best, couldn't recommend the burger enough though! Delivery time was responsible

We didn't receive the corn and the cobs we ordered with the meal and the wedges came in a small portion and were cold. Other than that the burgers were nice and delivery was quick.

as per usual good food, came in twenty minutes as well

as per usual good food, came in twenty minutes as well

This place is amazing. If you're in southsea it always gets to you hot and always good quality. Only been let down once with delivery and that was on a busy Saturday night!

chicken wrap was decent but the chips were cold/soggy and the corn on the cob was horrid and the food took over an hour to arrive

chicken wrap was decent but the chips were cold/soggy and the corn on the cob was horrid and the food took over an hour to arrive

Good, but they got my burger wrong, I wanted salad and no sauce, but got no salad and ketchup

Good, but they got my burger wrong, I wanted salad and no sauce, but got no salad and ketchup

Burger wasn't the same as the picture (I don't mean it wasn't a tidy burger, it wasn't the same) Meat they used for it was poor quality. Cowslaw was cheap store brought. Caesar salad was 0 stars. The milk shake on the otherhand was really nice but too pricey.

Amazing burgers. Nothing compares to them

Brilliant service and brilliant food

Amazing burgers. Nothing compares to them

Brilliant service and brilliant food

Burger wasn't the same as the picture (I don't mean it wasn't a tidy burger, it wasn't the same) Meat they used for it was poor quality. Cowslaw was cheap store brought. Caesar salad was 0 stars. The milk shake on the otherhand was really nice but too pricey.

Best vehicle burger ever! Very friendly just spot on! Love it!

Good was nice but cold, left a drink off our order. I've used them before but always collected , not as good this time as previous times but still delivery driver was pleasant and did offer to get the drink and drop it off.

Good was nice but cold, left a drink off our order. I've used them before but always collected , not as good this time as previous times but still delivery driver was pleasant and did offer to get the drink and drop it off.

The food was brilliant but why was I given chicken wings instead of chicken strips like I ordered? I'm not allowed to eat chicken off the bone so in terms of chicken all i got was one chick satay

The food was brilliant but why was I given chicken wings instead of chicken strips like I ordered? I'm not allowed to eat chicken off the bone so in terms of chicken all i got was one chick satay

asked for my burger to be plain and it came really spicy, didn't eat it it went in the bin. Chips were ok but my corn on the cob was burnt so that went in the bin too

asked for my burger to be plain and it came really spicy, didn't eat it it went in the bin. Chips were ok but my corn on the cob was burnt so that went in the bin too