Burger King in Medway

Driver was polite BUT his passengers were smoking in the car and it did not smell like cigarettes

waited more than an 1hr for my good very slow food got cold terrible service 😫

food was cold and had a drink missing. Driver picked up food 17.19 and delivered the food 17.54.

They delayed the estimated arrival time, 4 or 5 times making it 30 mins over the original estimated arrival time. Even when it did arrive, I still wasn’t able to eat the food i ordered because I got my self a Burger King and a kfc turned up. So despite being 30 mins late it was completely wrong so I’ve had to wait even longer for my food. Shocking

So I got punched in the face by a motorist behind my delivery driver. The delivery driver drove off leaving me on the ground, so I didn’t get my food.

my ice cream wasn't delivered again !! burger was tasteless

not delivered, time moved 4 times, called restaurant, never picked up. stated it was delivered at 20.50 at 20.34. never delivered!

Food delivered over hour after ordering. Fries not crisp soggy n limp and certainly not large that was ordered not the firt time ive been disappointed with the ordering and delivery will not do on a friday evening again as very dissapointing

terrible ordered food and it was never delivered now hungry and waiting for a refund absolute joke do better

The chips were cold. Soggy onion rings and the burger bun is stale

I ordered bacon double cheese XL meal but didn’t get any bacon in my burger. Like kinda cheese burger. Worst experience.

first time I've been asked for the pin

My son was eating the bbq Melt 4.99 box meal when he chocked on a triangle bit of bone that has now scared him to eat anything thanks Burger King for a free burger and the 5er back could of lost my sons life .. the bird that was working the teal then threw the evidence in the bin … Won’t be going back there again

ordered the bacon double due but got all cheese burgers

food was vile. chips were cold and bacon was burnt

the food was being prepared for 40 minutes before out for delivery (i expect driver waiting for further orders), £16 for cold food. I'm a good customer and don't expect this aulful service.

Outside radiation is 10x nothing. When you enter you will immediately be surprised. Nice staff, neat place and delicious food. Highly recommended. Renovating the outside is a must.

1 classic cola and 1 coca_cola zero plus 1 chips was missing

Food was hot and fresh the staff do a amazing job

Was this order not supposed to include fries and 2 dip pots because I didn't get those.

Fast and fresh food restaurant lovely and clean the staff could not do enough to help would highly recommend

Still the best big chain burgers, even if they did forgot the cheese.

buns were hard. requested no tomato or gherkin but came with so didn't eat it. onion rings burnt

only got 6 chilli cheese bites instead of 9

Quick delivery. Food was still piping hot. Very happy.

very hot, which I was quite pleased about and delivery on time

Extremely friendly service, food was hot and tasty, did not wait long for anything

Music was too loud so therefore could not have a sociable meal. Staff were on their phones and not doing anything. Food was ok but chips were lukewarm.

Burger bun was dry and hard no sauce in them was not happy

The order was missing the ice cream, every time we order from here there’s always something missing. Don’t know why I bother.

Placed an order on the app and went to collect no order in the shop I’m out off pocket £65 and tried email and no help in store that have taken the money from my bank and they can not help

The ice cream was missing from the order and after 4 calls, ringing for 2 minutes each call, Burger King will not answer the phone.

Staff polite and helpful the food was hot and fresh and made me fell welcome, I will definitely go back again

Fantastic food as always, friendly staff. Manager was a massive help and made sure I could connect to the wifi and watch rainbow on my sons tablet.

Worst ever experience of Burger King. Cold burger, cold refried chips. Coke tasted funny. Had to change the drink to Fanta which was just about OK. Requested to replace the chips, got warmed up refried ones. Took a bite of the burger, it was cold with a dried out patty. At this point, I just gave up, ate part of the meal and binned the rest. This branch is bringing bad name for the Franchise, which should take action against them!

Broke my heart to see staff so dejected and overwhelmed💔. Great service but staff deserve more.

Did not receive any chips with our meals very disappointed

Order was missing multiple items

Lovely hot food, friendly staff

I did not get part of my order.

Now charging for sauces, which is ridiculous. The only atmosphere usually is either none or full of loud teenagers that take advantage of the drinks machine and have very little to no respect for other customers. Staff don't seem to ever have a polite word to ask them to quieten down or stop taking advantage of the drinks machine.

Missing 2 orders small fries missing bacon double cheese burger missing

'cheese' is sauce not actually cheese, bacon was okay but overall wouldn't order the loaded chips again

My food had the correct address with the correct food on the receipt but the actual food was wrong they put someone else's order in our bag. and when trying to call the restaurant 4 + times had no answer and had to drive all the way there just to correct the order to then bring it all the way back home.

Food was piping hot and really tasty.

Food was absolutely cold.Not happy with the service

The chilli cheese bites were missing ! not happy!

Missing parts of the order spend nearly 50 quid and they screw it up

Food turned up missing food tiny portions absolute Rip off what there charging

Great food and fast delivery 👌

Well maintained and good atmosphere.

We got our whoppers but our side items were missing and this isn’t the first time. We called the restaurant 3 times and the line just went dead each time. I don’t need a refund for the whoppers (but there’s no way on just eat to say that except here…we just want our chicken dippers and onion rings that we didn’t get. We got our burgers and fries.

Chatham store wasn't open for some reason so reluctantly ordered here instead, was skeptical as this store has a bad rep, food was suprisingly good.

Got my order wrong now have a meal I cannot eat

Driver only gave us two bottles of coke none of our food

missing items from a meal deal and paid for extra onion rings (not included) so overall not impressed

Drink machine stinks more bad than public toilet!

Food was cold. Even though we live a few minutes for the restaurant, it looked like the driver started at the furthest point away first and worked his way back.

Food never turned up the app said it had been delivered but it didn’t, not happy with this means the driver has nicked my order which was for my daughter who’s only young. Not happy at all 😡 not even worth a star

ordered a meal and my burger was missing

Delivery time kept moving back.

This sh*ts gonna put me in an early grave with a smile on my face

missing drink company doesn't answer phone

Ordered two meals but they forgot to deliver the drinks

When I received the food, the food came cold and therefore I wasn’t even able to eat it, is there anyway this can be resolved?!

I had to go and pick it up myself. Pathetic service.

Food was spot on but was missing a fanta

This burger king is always really clean and the staff are lovely. Never had a problem with my order at this branch either and the food is always great.

Stayed on the phone with delivery driver for almost half an hour to explain how to get here , gave him postcode 3 times and he still couldn’t manage to find the road so I needed to stay outside for 25 min in rain .

Piping hot and the just eat driver found me straight away for once, feel bad for not tipping now but I still l

Chips were cold and only a few in the portion

This bloke with the push bike is ace food is always hot

The bacon double duo is tiny now :( have to skip this months rent for this, tasty but too pricey

A burger and a bottle of coke are missing from our order

I love this burger king everyone so friendly and welcoming able to have a little chat while waiting for my food very quick and well made would recommend! Seating area are nice and comfy to chill and chat with friends also :)

Food was good but had missing items which was annoying when 1 of the kids has no food

No, communication, no reason, and food all cold. Not acceptable!

Very quick and cleanest store I've been to well done

Guaranteed to get the order wrong

Very friendly courier, arrived early

Fresh. The food came fresh. I don’t think I’ve had a fast food giant like McDonald’s Burger King of KFC ever fresh. On time also. Can’t fault

it was good but only put 3 chilli cheese bites in an order of 4.

Driver was very quick and polite - great service

Food arrived barly warm and missing items

Missing a meal. No help from store just told to request refund from here but no support or contact

it arrived even earlier and I actually received the food hot and only good to eat

Bit cold, took half an hour to be delivered and my ice cream is missing.

not good got delivered the wrong food..ended up with a family bag and can't it spice or chicken ..should of had a refund from just eat.

Driver was lovely, items missing and cold, not drivers fault

order was late and missing a burger!

Hot nice food and friendly delivery driver

The delivery driver was fantastic, very polite, arrived earlier than expected and the food was still hot despite the distance. Would hope to get him again. Food was fine, hot.

missing a bottle of coke for 2.99 and there wasn't any cheese even tho I paid 70p for it... First time I've had an issue

Food is always hot and cooked to order. Polite staff.

No cardboard crown in my kids meal. I'm so disappointed.

I was missing items I want a refund now

just eat driver took long and the food was cold I think I stick to ordering from in-store now

Staff are polite and friendly, very clean and the food is very good, a little expensive but worth it

food wasn't very hot and the bag was badly ripped .

Cheese bites were missing from the order 🤷🏻‍♂️