The Quills in Medway

This is around the tenth time we have been to Quills Restaurant in Rochester. As usual it was excellent food, very friendly service and the time from ordering to receiving our food on the table was very quick. It is a lovely atmosphere, with pleasant music playing. Not too loud so you can easily converse with your friends at the table

My husband and I went here for brunch one Sunday and although we hadn’t booked, we were welcomed and seated at a lovely table for 2. The food was delicious, my husband had the vegan breakfast and I had the full English. The waiter was very attentive and friendly. Great coffee too! Highly recommended.

We went out for a family birthday meal and had a great time. All of the waiting and bar staff were very attentive and friendly. The food was also great, everybody enjoyed their meals and we were served quickly.

Lovely lunch at our favourite restaurant, today. Great service from our waiter, Fola. Didn't need to wait long for our food to arrive and when it did it was delicious.

We went out for a family birthday meal and had a great time. All of the waiting and bar staff were very attentive and friendly. The food was also great, everybody enjoyed their meals and we were served quickly.

Great food. Great service. Fola was very polite and helpful.

Lovely fresh food that appeared very promptly with excellent service as well!

me and my dad have been going to quills for years. staff are very welcoming and food is great

Daniel was very polite waiter, the service was excelent. I was there also in the morning for english breakfast that day. It was nice food and the same waiter. Have more waiters like him👌👍

Dishonest Pricing and Poor Service – Not Worth the Visit Our visit to this restaurant was extremely disappointing. We ordered a children’s meal, which clearly included a drink, but the drink was never brought out. When we raised this at the end, instead of correcting the mistake, the staff tried to charge us extra—pricing everything from the meal individually, which made it more expensive than the clearly advertised set price. It felt deliberately misleading. To make matters worse, the children’s meal itself was forgotten. All of the adult meals had been served, and the waiter even went on to serve two other tables before we had to ask where our child’s food was. He then told us they were “restocking” — which makes no sense when the meal was just chicken nuggets and chips. How do you run out of that during a lunch service? Overall, the service was careless, the pricing was dishonest, and the experience left a very bad taste. We won’t be returning and wouldn’t recommend it to anyone, especially families.

Came in for dinner and drinks last week to celebrate a birthday and was served by Ronnie, she was absolutely lovely and so accommodating, really added to the experience of our group. Thank you so much

The service from max was unbelievable he was friendly, approachable and all around good vibes. Will be coming in again sooner rather than later

Always go to quills for breakfast, excellent quality good service. All round great place to eat.

Had the chicken wrap, which was very tasty and reasonably priced for Rochester High Street, staff were super enthusiastic, and the atmosphere was nice, a group of 6 walked in without a booking, wete were hungry and the staff were very accommodating...

Good food and service. Friendly staff and a pleasant atmosphere.

Really good place, looked after me with both gluten and lactose free options 🙂 super friendly staff and nice atmosphere

Had a great meal at Quills. Great food and excellent service from Max, very professional and attentive to our needs. Would recommend.

Quills has a warm and welcoming atmosphere whenever you visit, with lovely staff who always have a smile and are polite and helpful (especially Dan!). Their food is fantastic, lots of choice, delicious and reasonably priced! A definite favourite of ours and well worth a visit! X

Lovely food, great waitress, very happy.

Brilliant staff very friendly especially the waitress who served us, I have celiac disease and she was Brilliantly helpful . The food was just perfect great burger and even the chips were lovely perfect sized and fast service.

We were served by Max who couldn’t have been more helpful and friendly. The food was excellent and we have added Quills to our “must dine at more often” list.

Lovely dining experience, good service

Dan couldn’t have made my Mum’s birthday Lunch anymore special. Superb service and couldn’t have been more helpful and friendly.

We strolled in for breakfast on Sunday, and I can't fault a single thing. The Quills felt as though we were being greeted by friends, the food was prompt delicious and hot, and the cost was the top end of "reasonable." Can't wait to go back.

Max served us last night and was a true professional and extremely friendly. The food was excellent so we will return.

Had a lovely afternoon meal yesterday 13/4/25 the lady that served us was so patient and understanding of all dietary requirements- food lovely - this a great place to eat if you need choices for food allergies well done Quills!

We were greeted very quickly and seated immediately. The host 'Dan' was fantastic. Very friendly, offered suggestions for the range of dietary requirements for our group. Orders for drinks taken while we looked at the menu. Drinks brought to table and food orders taken. Food arrived in a timely manner. All was lovely. Dan even offered suggestions for places of interest to visit in Rochester. Very good service. Highly recommend. Definitely will visit again!

7 for brunch.. lovely surroundings. Staff were friendly and welcoming, had a selection of starters everything was very tasty, good sized portions. Definitely worth a visit cocktails are also worth a try

I always have a great experience at Quills, best restaurant in Rochester. All the staff are so lovely and attentive, especially Max on my recent visit who was so polite, helpful and cheerful it totally made our experience!! The food is always incredible and the menu is perfect. Can’t wait to return!!

Our server FRASER was so accommodating and professional, was a pleasure to eat here Rgds, Phil Miller.

Great food, decent choice for the weird vegan in the group (me!) and a firm favourite with my whole family. Came in for a belated Mother's Day meal. Max was an excellent waiter. Thanks!

Busy on Mother’s Day but booked in advance for late afternoon. Host was surly and it took ages to get served a drink. Was going to order food but we waited for so long we just finished our (less than average) cocktails and left. Just moved to the area and was looking forward to visiting as had heard great things but I definitely wasn’t impressed.

Always great food and service. Our waiter Dan was super friendly

eaten here many times never disappointed

Lovely atmosphere, amazing food, we were served by Ray who was friendly bubbly and very helpful. I would highly recommend to friends and family. I would definitely be going back again

My Wife visited recently on a Thursday Evening, in a rather large group. It was the 'Christmas Do/ Meal out. They all work for a local Charity. They had a meal, but the staff were extremely rude and seemed to want to close up early, presumably to go home. After their main meal, they were not even offered Sweet/Pudding. They all felt very upset and were made to feel like-'2nd Class Citizens'. Thank You-'The Quills', for completely ruining the1 night out in the year for my Wife and her work colleagues.

Visited for Mother’s day and our server Ray was amazing, so friendly and helpful- the food was great

Very welcoming staff, service was 100%, lovely lunch for mothers day from my daughter . Food was amazing. Thankyou.

Ray was very attentive & charming, making sure we had everything we wanted. Great atmosphere & food. Highly recommended

Came here for lunch and it was tasty. Atmosphere was nice and max was very friendly and attentive throughout. Thank you :)

Beautiful food. Excellent service.

Lovely food, and a really stunning restaurant with good atmosphere. Max was our server and he went above and beyond to make our evening enjoyable. He's a credit to The Quills!

Everything was lovely and Max was very helpful, his customer service was brilliant!

I just want to say a huge thank you to Max who was our server for our visit, he looked after us and was even brave enough to ask the chef to practically burn his Rib Eye Steak . My Pasta bolognese was also delightful as were the dishes my son and soon to be daughter in laws. The ambient atmosphere was a welcome change to walk into. Myself and my husband really enjoyed our meal served by a lovely young man with lots of patience and understanding ( the need to have the steak burnt ). We will def return on our future visits to Rochester . Sue Visiting form London .

Love this place, and they do the the doughnut burger which is so wrong it's right. Absolutely delicious. Food is good quality, staff polite and attentive and the atmosphere is buzzing. Highly recommended.

Max was amazing felt very welcomed,food was brilliant

First time coming today, managed to get a walk in table for lunch time. Had a brilliant service from our waiter Max, he was very attentive and friendly. Food & drinks were lovely and service was very quick. Lovely to see the staff enjoy where they work and the atmosphere they create amongst eachother. Will definitely be back!

A 50th Birthday get together. Our booked reservation was incorrectly recorded. They managed to shuffle tables about in order to accommodate us, but it was right next to a busy kitchen!!! Food was good and well received, friendly service, prices as expected. Double check the booking!!! Parking difficult. But the walk did us good.

Friendly staff from the moment I walked in. Quick service, lovely coffee and great food!!

Lovely food great service very friendly.

Fraser and Max were very welcoming and attentive. Popped in for a couple cocktails on our way home from London. The best vibe on the night street!!!

Love this place. Food is great, service great (thanks again to Fola!) and everything very reasonably priced. Couldn't recommend enough!

We came for a quick dinner and had a lovely evening. Served by Sandra who qas exceptionally helpful and attentive.

Amazing service and lovely venue! Sandra was a lovely host for us. Would highly recommend!

Really nice place. It was a Ednesdsy evening so a little quiet but food and service was impeccable

Lovely place, quick service, great breakfast.

Really nice little venue, great service, great food and well priced! Definitely recommend 👍🏻🍻

Fantastic everything at Quills on our first visit. Even the veggie menus were thoughtfully created and had many options and, unusually , not a mushroom or goats cheese in sight!!!! ( Why do so many restaurants think that veggies like these?) Thank you. We will be returning with lots of well deserved custom for you!

Food was expensive but ok. Please note that regardless of the website - they do not take tastecard. We were told 'all the 4 slots had been taken' whatever that means. Disappointing.

perfect as always, fresh, hot and tasty

Enjoyed our lunch, staff very friendly.

Lovely breakfast this morning, with a lovely smile and attentive service by Megan.

Food was lovely was worth it being on the pricey side for burger and chips. Thing that let it down was the rude waiter! One guy seated us then another zoomed straight over to us to inform us that we had to be out of the seats by 18:30hrs. It was only 16:30hrs!! Twenty minutes into our meal they started moving the tables around next to us, which I get but made us feel we had to rush our food down. Took about 40 mins for food to arrive and us to eat it. As soon as we put up cutlery down the rude waiter was back over asking if we were finished and if we were paying by cash or card. Didn’t even ask if we wanted desert. Has put us off going again!!

I want a refund my order never arrived. 😤

The Quills have a stupid limitation of only allowing four people a day to use a Tastecard. Has left a sour taste in my mouth.

Lovely meal with a friend. All of us are gluten free, the menu options were clearly explained. The service was friendly, the food excellent.

This is the first time at The Quilis Restaurant and it was amazing the staff are friendly and helpful the food was absolutely delicious not to expensive highly recommended

Great food and service. Megan who served us was bright and attentive and is a real asset to the restaurant.

Nice food decent price and good atmosphere

Great service lovely staff, been here a few times now tried the burger today which was cooked perfectly lovely meat. I think it could be better maybe adding fried onions. Gemma lettuce rather than packet lettuce. And maybe they could add some onion rings on the side lol. But still lovely and chips were very nice again all cooked perfectly..

Visited last week and had a donut burger (absolutely unreal)! Highly recommend this place, my only suggestion is if you have a tastecard or other discount… make sure it’s loaded before getting to the restaurant … the signal is awful and wifi isn’t very good .. but the place itself is a great little spot to come and eat

Nice food good service friendly staff

Came here today with a friend after many years and I cannot fault the service or food. Went in the afternoon and there were plenty of spaces. Was served by the beautiful hostess Sandra who was such a delight in her customer service which is very rare to find. We ordered the burgers and they were delicious!! Very clean restaurant and toilets were clean also. Will definitely make it out go to restaurant!

Delicious lunch and a really great value kids menu! They do nachos too... it's natcho regular restaurant ;) (they were also yummy!)

Beni was the best, Gina was amazing! The new light feature was awesome! What more can I say ?

Had dinner here last night with a friend for the first time. Food was very delicious and yummy. We had the fajitas and chicken and waffle. Really lovely and attentive service especially as it was a busy Saturday night. Will definitely be back!

Rang up to make a booking for the upcoming Sunday and stated I would be using a tastecard. The lady checked with the manager to see if she could accept the booking with the tastecard and booked me in as the manager ok it. Then, on the day of my booking, 90 minutes before I was due to arrive, I was called by someone who said I could not use my tastecard until after 3 pm and would I like to cancel. As I had arranged to meet my friend there we went ahead as it was too short notice to arrange anything else. Very disappointing customer service on not upholding the tastecard, when it does not state from 3 pm in the terms and conditions and was not mentioned at the time of booking.

The staff were very friendly. The food was fantastic. Service was very quick. The burger, pasta and milkshakes were all very tasty. Burger was cooked perfectly.

Burgers as I like em, big, stuffed and full of flavour. Service was quick and very friendly, our waitress was lovely. Will return to try out other items on the menu.

Booked the Xmas dinner selecting our choices in advance. The restaurant was warm, inviting & the staff were friendly & helpful, however...... Whilst the Xmas starter was nice, we were informed our pre chosen desert choice had sold out - not sure how if pre booked? The Xmas dinner was a disappointment. The meat was nice but the vegetables were obviously not fresh vegetables & the roast potatoes dry, tasteless & reheated. There was also no stuffing. The meal was quite a lot of money & definitely not worth the price. I would not eat here again purely based on my experience - such a shame

Was ok but definitely over priced for what you get 36quid for 2 wraps n 1 drink 😅

Super-friendly staff who looked after us brilliantly. Great food! Would recommend for a relaxed bite to eat in Rochester.

I came with a group for the Christmas menu. Starter and dessert were fine, main was abysmal. I had Christmas dinner with boiled wet vegetables, cold chicken and not enough gravy. Service was great, staff were really nice. I won't be visiting again though.

My work colleagues and I came here for Christmas lunch 14th December. Sadly one of our party was unwell and unable to attend on the day and not only did we lose the prepaid deposit, as expected, but the remaining balance for that person had to be paid too! We were told this was because we had preordered and the food was prepared accordingly, however when we arrived at the table we were informed that our preordered desert choice for 4 people was not available as it had sold out ! We reluctantly chose alternative desserts. We all really enjoyed the starters and desserts, however were quite disappointed with the main roast dinner. Whilst the turkey was nice, the vegetables and potatoes were not fresh. Overall we were disappointed with the lack of value for money and festivity considering it was a Christmas lunch.

Fantastic friendly service and delicious food. We walked in from the street and they managed to accommodate us alongside multiple bookings. Waiter Max was especially helpful and friendly.

A great meal. Menu clearly labelled for gluten free and vegetarians. Comfortable seating. We were served by the lovely Ray who was friendly and efficient, made sure we had everything we needed and checked we were enjoying the food. A most enjoyable lunch.

Sadly Quills has gone downhill in my opinion. Owners were rude and patronising. An additional charge of 70p for oat milk in a small coffee is ridiculous. When I raised this, the owner firstly told me that ‘I was wrong and that was for 2 coffees, darling.’ so I showed her the bill showing an additional charge of £1.40 to which she replied well it’s written on the menu, you should have looked!’ I was then told rudely by her partner that Costa charge an additional 99p for oat milk which is not at all true. I happily paid my bill which included an additional £1.30 for a wrong order but didn’t want to make a fuss as the waiting staff are always great and the mix up wasn’t really an issue. It’s a shame when business owners aren’t willing to take on friendly feedback from local customers.

I went to The Quills for the first time with my colleagues for a Christmas lunch. It’s a nice, clean restaurant. The staff were friendly, and the service was very professional. I had steak with potato fries and vegetables. There could have been fewer fries and more vegetables, but overall, we had a lovely time. 🙋🏼‍♀️🍀🎄

Poor show for Xmas set meal Quills. I’ve been before and your main menu was good but your Xmas set meal was really poor - food was not freshly prepared all bought in - prawns like Iceland with a dip, pork loin was very synthetic and poor quality with no taste whatsoever, the pork wasn’t what I expected. The waitress was good though but food quality and cost horrendous!!

We booked a table back in October for a table in December. Received confirmation at the time of booking. On the morning of the meal, received an email “confirming our reservation from 7 to 8.30pm” This is a Christmas meal for friends who don’t get to catch up often and never would we get through a 3 course meal in hour and half. We had lots to catch up on. The restriction was never stated when we booked so be cautious, if they think they’re going to be busy and get more footfall for whatever reason, your table may be restricted. We contacted Rowlands in Gillingham, which is our usual go to for a meal, they had a table amend their meal time and could fit us in and we had the table all night. Meaning plenty of time for 3 courses, drinks and a good catch up.

Work Christmas meal 1st time we went there won't be the last definitely worth a visit. Food was hot when it arrived, considering there were 20 of us

Lovely meal at Quills yesterday evening. The burgers were deeeeeelicious! Had a really great meal and the staff were fab! Max served us, he had great banter with my husband Harry! 😅 Fab team, will definitely return, such great food 🥰 xx

Went there for our Christmas meal - very disappointing - To be totally honest, I don't think we've ever had a worse Christmas meal in all the years I've worked. What was wrong? It was sold as a Christmas Meal - no Christmas crackers or Christmas decorations Although the restaurant had been advised of who had ordered what, the food just came out with the announcing what they had to see who would grab it. The salt an pepper were presented in the containers they came in from the supermarket - all very down market. Unlike the promo photo on this site where the burger looks amazing, the starters were budget, bought in and simply deep fried / heated. Presentation was poor. I'd estimate that the starters would have cost them under 50p per serving. Main course - I didn't realise you could make a pig in blanket (note one, not pigs) that small - it was literally one inch long! Portion control was very varied - one colleague received only one slice of turkey - I had two Brussels sprouts. The restaurant even charged if wanted any extra gravy. To be fair, the dessert was nice Would we go back again - definitely not.

Normally it’s really good here, but we went as a girls night last Friday and it was horrendous,. We got an e mail telling us to be on time or lose table, so we got there dead on time and got completely ignored, When we finally managed to get someone to stop so we could tell them we had a table booked, they told us the table wasn’t ready and we’d have to wait. They made us wait by the front door by the bar for 20 mins and no one acknowledged us, We asked if we could get a drink while we were waiting and got told we couldn’t as where we were standing was in the way and we can’t drink there. We said that it was ridiculous to make us stand here, not allow us to have a drink and table not ready for 20 mins. The Manager totally ignored us and left the bar staff to take all the slack. Once we finally got on table we complained again and it was totally ignored, and manager still ignored us. Staff were very obviously getting stressed with people complaining. Food was nice but very expensive for the amount of food we got. Surprisingly, the manager can speak, as when we were leaving he said ‘thank you ladies’ in a very jolly voice, Shame he couldn’t speak when we got there and left to stand around for 20 mins and wanted to speak to him !!!

From the start we were made very welcome here at Quills. The service was excellent and extremely accommodating. All our wishes were fulfilled. The food was of the highest quality and the prices reasonable. We really enjoyed the evening and felt very comfortable. I can recommend the restaurant with a clear conscience

Went there for a cheeky little meal after we had met some friends and must say the food was absolutely on point was very good service and the food was delicious

Beni was super handsome with brilliant customer service you can only find in mars

I love coming here for my breakfasts and lunches. The food is on point and just right for my speedy breaks from work. The staff are always nice and remember my preferences. They are timely and consistent. I would recommend Quills in Rochester High Street. They never disappoint. Cheers guys.

Absolutely brilliant, I had the big one burger. It was beautiful. All the burgers were well seasoned and super tasty. All food came out hot and tasting exactly as I imagined. Brilliant service. Would definitely recommend if you want a family friendly restaurant with good food. I didn't get any pics, as soon as it came out it looked so good, I just tucked straight in.

Would of been lovely to have a hot drink included in the breakfast, the price for what you get was expensive but the food was top quality. We had a taste card I wouldn't pay full price for it. Staff were great too