Red Dog Saloon in Hackney

Services was really bad had to ask 3 time for cups with ice and water from 3 different waiter and still got nothing, I had to go to the bar my self and get it I was also charger twice when paying and have to email them to get back refund back!!!

We came as a party of six, two of us had burgers which looked amazing. We had two of the platters which were a bit disappointing unfortunately. Both the brisket and the pork were well over cooked which was a shame. The service was great and the atmosphere good, nice wines too, but not a patch on the food at say Smokestak or Blacklock

When we arrived the reservation was not recognised Finally was given a table then everything seem to be a rush Drinks order came - disappointed in the quality in drink cocktail which was 10 ice cubes and nothing else Food was forced upon us order food hurry up Everything was a rush and the first hostess seemed to have big chip on her shoulder, didnt make me and my friends feel welcome at all The second hostess was much more polite Food was semi ok, felt it was cold and pre prepped Overall a disappointing venture at red dog

Food was really good. For a very busy Friday night we were looked after well.

Amazing food if you're a big meat eater like me! My partner & I had a sharing platter & it was massive. Really good quality meat & very tasty. Quite pricey but worth it if you're in the mood for a feast. Sexy, cosy ambience & atmosphere with cool decor. Will definitely be going again!

The food was over priced for a platter Drinks expensive was not impressed with the bill when it came for the amount of food you get for two people . Food not seasoned very bland more pork than meat and it was fatty . Wings were just hot with no flavour . They gave us black pudding which there should be a choice . I think this place is overrated . I have had better food for less money .

I haven’t been her in the evening for a while and to be honest I’m not sure I will again. There were for 3 larges groups of men sat together who completely ruined the evening for us. They were incredibly loud and to be fair to the staff they did move us which was super kind but then the football chants started. The staff are difficult to get the attention of most of the time, and the male servers genuinely look like they hate their job and all the customers. The food is good but it took a very long time to come to our table. I’ve been here a lot before and I recommend it to everyone, so it really is shame we had such an unpleasant evening.

Outstanding food, we came for my son’s 18th birthday, he said it was the best meal he’s ever had! Great choice on menu, everything cooked to perfection, would definitely revisit.

Amazing food good service in my opinion one of the best bbq places in London allways a great experience

The food in regards to taste very basic nothing special and not really good value for money.

Have been visiting Red Dog at Hoxton square since they launched, but we had a long hiatus since 2020 (boo-hiss). Me and 4 mates, all BBQ lovers with an assortment of eggs and offsets to smoke at home came for a catch up. Buffalo wings have always been a stalwart starter at RD, the burned end nuggets are an amazing addition to the menu, and the sausage platter all went down well; great spice levels in the morcilla. Shared a platter and some full cuts for mains; brisket was excellent, other cuts great, pork ribs were the only slight let down without much flavour- sauce to the rescue. Great service from our lovely waitress who had to put up with our table's antics, all in all glad to be back to a great venue with some great meat dishes.

At 12:30 on a Sunday the restaurant was quiet and near empty. Service was prompt and personable. The food was plentiful and tasty but could have been warmer.

The service was brilliant and prompt and the guys were welcoming and friendly, they even told us about puppy yoga across the road and showed us a puppy!!

The choice of wine was limited, very nice burgers but not keen on the other dishes

Always the best experience in this place. 10/10 recommend

The food is amazing Stuff is lovely , next time i'll be here again!

Liz was a great host, told us about the specials which we really enjoyed. Restaurant has a great vibe and ambience the Sunday roast is amazing. Quality food and great service.

I arrived ahead of the rest of my party and was seated. When they arrived, they were told there was no booking in my name, so I had to go and show them to the table. The food was generally good, although the chicken in the chicken & rib combo was very over cooked and so dry as to be inedible. We pointed this out to the wait staff, who shrugged and said they would tell the chef. Service wasn't particularly quick, but there was a large group seated nearby requiring attention. We spent quite a lot of money and didn't really feel it was worth it.

Red Dog Saloon never fails to deliver on a great meal. Portions are healthy and food is delicious and fresh. We ordered the platter of mixed grill and still took left overs home.

Avoid. It’s a ‘restaurant’ and a bar/club downstairs in the basement. Some of the staff are unfriendly, the food is unauthentic. The menu is illegible, writing in a cursive type face at 8- or 9-point size, and around ‘200’ items.

Took my partner and 2 kids everybody was sick at home after this meal apart from my daughter who only had chips luckily.

Good was excellent and tasty lacking a bit of salt though. The brisket was tasty but a bit dry but this isn't an American all day smoke house so that makes sense.

If you’re craving the perfect American steak experience in London, look no further. Also, best burgers. Period! The staff is on point. They make you fall in love with the place.

This is the best BBQ I have ever had! It’s now my favourite spot for an old fashioned and ribs. Great service, will definitely be back soon! Thanks guys

Best burgers in London, friendly service and nice ambient. Recomande to meat lovers 🤤🤤🤤

We came here for a late lunch yesterday and the restaurant was very quiet. Got off to a good start with a friendly welcome. The waitresses were helpful in taking our order. Sadly it went downhill from there. Food was incredibly slow to come. By the time we’d been in the restaurant an hour we were chasing our main courses (having asked for all food to be brought out as soon as it’s ready - we were starving and one us is T1 diabetic and had low blood sugar levels). After an hour in we’d had just the fried oysters (which were the best part of the meal). Then a very long wait so we chased things and the waitress admitted there weren't many people in the kitchen. We asked for a complimentary drink. Almost immediately our food arrived, delivered by a miserable looking server and all of it luke warm. It was underwhelming to say the least. The burnt-end nuggets were especially bad and barely got eaten. (Cold and chewy). However just as we were about to eat, an angry manager appears, waving some bit of paper around and denying we’d been waiting that long. It’s quite unbelievable that you run a restaurant by picking an argument with customers just as they’re about to eat their long awaited food. This really p*ssed us off. An simple apology would have been a better approach. We were well aware of how long we’d been there, so to start arguing about this was just ridiculous and unprofessional. Whatever time was on his ticket was irrelevant - and who knows when the order had been put through to the kitchen. He then stormed off waving his arms around when I asked him to leave us alone to eat. All in all a horrible and expensive lunch experience with a bad attitude from management. Given two stars for the simple reason that our waitress when returning from her break was apologetic and understanding about the situation - the guy could learn a thing or two from her about how to talk to customers. Naturally we didn’t pay the service charge as we simply couldn’t after such a lousy experience.

Most expensive trash food I’ve ever paid for 2 adults 2 kids ( teens) £200 bill And the food was terrible rather of ate at McDonalds Would mind if the price of food more of a price that’s suited the standard of food given but for dry meat burnt over done chicken. Small portions the food was not worth it’s high price tag

We went to the Red dog saloon in Hoxton square expecting a delicious American style meaty lunch. I was with friends and we hadn't seen each other for a long time, so it was going to be a celebratory lunch - instead it turned out to be a disappointing unappetising one! We ordered baked oysters, meat ends (can't remember the name) Two plates of ribs and MacCheese. There was obviously staff problems in the kitchen (confirmed by a waitress) as we had to wait nearly an hour for most of the food to arrive. When the food was delivered it was by a surly, miserable cook who wasn't in the least personable. The oysters were overcooked and tasted of old cooking oil. The meat ends were truly horrible. I had the ribs which had little flavour, were fatty and were slightly under done and the MacCheese was stodgy and unappetising. i asked for two complimentary drinks to help appease our discontent. An AGGRESSIVE man turned up at the table waving a food docket and proceeded to have an argument with my friend. Really? Is this kind of aggressive banter considered customer service these days. APPALLING. A personable waitress/manageress? came over at the end of our meal and apologised the delays. But with restaurants and eating out becoming more expensive, one expects a little nod towards customer appeasement and pleasure! Needless to say - WE WON'T BE BACK!!!

Food and service was amazing, only criticism was the tables are too short. We were a party of five and it was very tight one side, as we were put in a booth, and the tables are fixed so you have to shimmy out. Other than that it was amazing.

I have been here many times in the past and have always held it in high regards. I went today and it was a let down. After telling my son 15yob how amazing it was I was left embarrassed. The menu has changed and become overly fancy, which wasn't needed. The atmosphere wasn't the same and the food was terrible compared to how it used to be. The meat tasted and looked like it had never been near a barbecue, pale soggy and cold and it's meant to be a barbecue restaurant the crispiest part was the fries which I am glad I ordered because the wings were cold and soaked in buffalo sauce until they were soggy. The pork shoulder was sloppy and plain and pulled pork was too fatty. The ribs looked the part but was let down by the undercooked texture which was more like pork belly fat than rib meat. The only up side was the polite young lady that served us. £36 per person for a platter that seemed a little small for 3 of us. For the money i will be going somewhere else in future. Red dog you have lost the dog within you.

Second visit and food was even better, the sausage platter (especially the one that tastes like stuffing) was lit… We’ll be back!

Great place to go for Caribbean food and drinks 👍🏾❤️

Came here on a date night recently ! It’s very small inside but the atmosphere and decor are lovely. The staff are really friendly which is great. Me and my partner got a sharing platter and omg all of it was amazing. Best buffalo wings I’ve ever tasted! Everything was delicious …. I can’t wait to go back! Also Mac and cheese is a MUST!

Food was great but they can’t even print a menu properly, my friend ordered a plate and I ordered a hamburger and they charged 2 plates. On the menu it says the price for one person but they charged for 2 ??? Wtf Also we had made it very clear to the waitress, but still they charged however they felt like it. It would make a lot of difference and less bad reviews about it if you could just specify on the menu that the plate is for 2 not for 1 person only. AND THAT YOU WILL BE CHARGED FOR 2 even though we asked for 2 different items.

Waited 1hr for a cold greasy burger. Took one bite and left. Avoid- update following responses from RedDag manager- typical lies from unprofessional individual running a so-called restaurant. We had one bite before calling the server back. If as the RedDog manger clams we had “consumed most of your meal before requesting a full refund” why would you offer to replace the meal??? Normal restaurant managers will offer to take part or all of it off the bill or complimentary drinks. As a fraud investigator let’s hope our paths don’t cross again.

Amazing food with friendly, helpful staff. Would recommend.

Amazing food ! Best BBQ food we’ve ever had. Will definitely be coming back !

My daughter and I had a very tasty Saturday lunch. Relatively empty. Quick service. A bit pricey.

Great restaurant, great food… couldn’t ask for anything more!

Food was great. Four of us had a platter of different things.. everything was fantastic and tasted so good. Will go back for sure and recommend.

Food was slightly cold the venue was nice and relaxing the staff very attentive and friendly value for money not great tho as food could of been better but would I eat here again possibly so

Food was plentiful and the best American BBQ I’ve ever had! Will definitely be returning

Best customer service me and my partner have ever had. Our server Jeremy made us feel comfortable straight away and the two other staff members ( one being the manager I believe) working were lovely too!

Make sure you bring your appetite when you come to the Red Dog Saloon. Great choices on the menu, large portions, and very tasty. It's a little expensive, in my opinion, but still worth visiting, maybe for a special occasion.

was sick after their food. what else can you say?

Real Texas vibes and nice food, never misses on the beer & wings

The food was great but the experience was tarnished by poor management. My friends ordered ribs which were on the menu at £45 and when the bill came it was £75 (full rack pork ribs). When the manager came to speak to us he informed us that it is actually £75 and there’s nothing he could do. Originally he was asking if we were sure that our menus said £45 and suggested we had read the menu wrong. Eventually he admitted that their menus had been printed with the wrong price and they had manually edited most of them and must have missed a few but that it wasn’t his fault, they provided a large meal and quality meat, therefore we should pay the extra £30. In the end, he agreed to amend the bill but had been very confrontational. To us it was obvious that the price should be corrected, we wouldn’t have ordered it in the first place had we known the price. They should ensure their menus are correct before giving them to customers. Aside from that, I have a nut allergy and wasn’t informed that I couldn’t have the coleslaw until everyone’s orders had arrived and my friend who is lactose intolerant had her meal arrive smothered in cheese and had to send it back and wait another 20 minutes while everyone else ate their food. This being said, they were very busy and compared to the £30 drama, not our biggest concern. The service charge is 12.5% which we only paid because the waiter and waitress were lovely. Honestly appalled by how the manager spoke to us. All in all, great food overshadowed by poor service from management.

The restaurant was qiuet as it was mid week , but i see it ass the the chef has more time to prepare your order. First time tasting a brisket sandwich, and I was not disappointed. The cocktail could have been severed in bigger classes, but overall, the service and meal were to a good standard, and I will be returning.

The staff were so lovely and the food was good but It was far too expensive for what it was… 37.50 each for a burger a drink and sharing a fries

Shame on prices of burgers you don't get fries/chips with it. Gotta buy separately

The food was poor, not a great representation of Smokehouse Food, poor!

Having been to the red dog saloon many times over the last 10 years or so I have found that the service, menu and value has gone down massively where as there was once an attitude to accommodate there now is nothing and also the menu has become narrower and gives far less value for money

Booked ahead, arrived on time to be told table not ready. Waited 15min at the bar and finally given a table, ordered then waited about 40mis for the food arrived. The bugger was cold to the touch and very greasy, same with the chips. I suspect the oil hasn’t been change for some time. Customer service?? NONE the manager was patronising. Worst experience ever.

Pleasant evening. Quality food. Very courteous and kind staff.

We waited an hour for the worst burgers of our lives. Greasy, cold and tasteless. The fries were undercooked too. Service started out friendly but became defensive when we complained. But in their favour, they did agree not to charge us - since we had literally had one bite each. (My husband, by the way, will eat almost anything) Oh, and why is the menu written in tiny, curling font? The lights are low, and though my eyesight is fine, it’s a struggle to see what anything is.

Amazing burgers, loved the pulled pork and the ribs the meat just falls off the bone

Great food on a very large scale

Great burgers - American style! Lots of options to choose from

What an amazing dining experience! This place exceeded all of my family's expectations. The food was delicious and plentiful, the mocktails were yummy and the service was second to none. We loved everything about it, well done to all the staff both front of house and behind the scenes, you have something pretty special here!

It was a really nice experience I really loved it, celebrated my 21st and it was my first time there, really enjoyed the food so did my friends enjoy it.

If anyone is wondering if it's authentic, it is. I am originally from the American south and everything from the decor to the food is about as close to southern BBQ that you will find in London. I don't know if the head chef is from the U.S. but would not be surprised if they are. Come here if you want to revive memories from "home". Pay no attention to food snobs from Texas. Their ego is big but their palette is not.

The best BBQ food in the area, from the beef ribs to the brisket, and everything in between. The drinks are well crafted by the excellent bar staff, but the real winner here is the food. There are an abundance of options, and I recommend trying something you wouldn't normally, even if it's just a starter. For example, the deep fried oysters are a stunning way to start the meal. The portions are huge as you'd expect, and the monthly specials are always a hit. This is a thoroughly recommended spot.

Good place to share with family

The staff were fab. The food wasn’t any where near the standard it used to be and I can’t believe that it was empty for a Friday night. It’s a shame cos it used to be a great destination

Me and my friend decided to come Red Dog Saloon as we fancy some brisket and hadnt been here for a over a year or more. Service was ok (although part order wasnt correct but anywho mistakes happens). My biggest disappointment was the meal. We ordered what we usually order- 2 brisket sandwiches,mac&cheese & chicken strips. I am not sure if the chef is changed, the brisket sandwich has colesaw on it, not on the side but on it which was straightaway a disappointment and then the brisket was unbearably salty that we couldn’t eat it. Mac&cheese was so runny, it looked like mac with cheese soup. I added the brisket from my sandwich to it which made both more edible. We ordered hot chicken strips and i remember them tender and fully flavour but these weren’t really seasoning. So overall disappointed and wont be ever coming back.

Only note to take into consideration is toilets are downstairs for people with vision problems or walking problems. Food was fantastic and huge portions so very good value for money

The best Jamaican restaurant I have eaten at in London. The cocktails and dishes are excellent. The service is pretty quick and everyone is super friendly and friendly there. I will definitely return there when I go to London. It’s value for money.

Nous avons été tenté par ce restaurant aux ambiances country et nous n’avons pas été déçus ! Si vous cherchez un endroit pour manger copieusement avec un bon rapport qualité prix je vous conseille fortement ce lieu

Classic Americen style plates. Really big. Not surpring.

We had a great meal at the Red Dog, the staff were really friendly and the service was outstanding. Highly recommend to anyone that fancies an affordable and enjoyable meal in the heart of London.

Great food as always great atmosphere great service can't ask for more

All good is amazing. Huge portions. We over ordered but we’re able to take a doggy bag home.

The macaroni cheese could’ve done with an extra 2 mins as was al dente. Some of the meat was very greasy. However some of the meat was delicious, as was the chips. The service was ok. I won’t say about one incident but upon finishing our meal it took ages be acknowledged to try and get the bill. Didn’t get offered any dessert menus either. It’s a shame because it’s my third visit and I really enjoy it normally.

Extremely disappointing. We ordered the Texas meat tray. All of the meat options (brisket, ribs etc.) were extremely fatty. I know this type of meat needs the fat to cook and become tender but it was so fatty it was jelly like, leaving most of the meat inedible. The mac and cheese and homemade ice tea were delicious but that was about it. The BBQ sauce they served it with was also pretty horrible. I’ve eaten many bbq sauces in my 30 years but never have a tasted one like this, it didn’t even have a resemblance of bbq sauce. I asked for some buffalo and was given a tiny pot and was charged an extra £1 which I thought was cheeky considering how expensive the meat tray was £40per person! Annoyingly we ordered 2 ice teas then started looking at food and saw that the meal we ordered came with free ice tea. I was told it wasn’t the same size as the ones I ordered so would still need to pay for them. I thought this is quite bad and the server should have asked us what we intended to order before giving us the ice tea to prevent us having to pay for ice tea that should have come free. Having said that the servers were friendly and welcoming and the restaurant was nicely decorated and clean. Just feel very let down by this place and quality of food isn’t good enough for the price. Won’t be returning

The worst Philly Cheese Steak I have ever had in my life. That thing should be illegal and off the menu. The smoked stuff is great, but take that disgusting monstrosity off the menu for god sake. The waiter of course didn’t charge me for it, but your restaurant deserve more.

Fantastic meal - staff were absolutely brilliant and the food so delicious !

Me and my team came here for a meal out and we’re not disappointed! We had the platters split between us all and the food was amazing, the beef rib was huge! Brisket was juicy with nice crispy edge, smoked sausage was unreal! The creamed corn was fantastic as was the pulled pork and brisket beans! What can I say we loved it all, it is definitely not right on portions here so be prepared for a big plate of delicious food. I had the red dog lager which was lovely too. Would 100% recommend and I’m now trying to find another reason to come back to London to eat here!

I was here for a friend's birthday, the atmosphere was pleasant, the food was excellent, only the service charge was a little expensive since the waiters never asked us if we needed anything and were always chatting to each other

Burgers not worth their price, soggy slaw and slow staff..

Great service, great tequila menu and pleasant seating area

Incredibly expensive for an average experience. The menu looks much more detailed than what you actually get on the plate and the choice for beers is extremely limited.

We went to Red Dog Saloon last night and although it was fairly quiet, the service was excellent and the food was incredible. Left feeling rather full but very satisfied. Excellent cocktails. All around a great experience.

Excellent US style barbecue. Best I have had in London

The wait staff were great, proactively giving suggestions for drinks and easy to catch an eye. We also really enjoyed the commitment to the Wild West style decor with the buffalo skulls/horns on the walls. In general chill weekend vibes and not too busy. The burger, chicken tenders, oysters, burnt end mash and creamed corn were all good. The mac & cheese was not so great and the non alcoholic drinks options were a bit limited unfortunately. Nice spot overall.

Food was very good but my friend from Texas said Texas was better but it was still good 👍

We had a great time here last night. We ordered the Oregon platter and some burgers and they were amazing. The meat was really well cooked and tender as well as being delicious! Our waitress was super friendly and fun making sure that our friend who had lactose intolerance was looked after also. Very much recommended to look forward to coming again!

The restaurant was lovely and the service was top notch! The food was really really good and filling - the buffalo wings and the fries were the standout. Super delicious and we’ll be back for more!

Loved loved loved the whole rack of beef ribs. Not sure what the deal is with the music being so loud, struggled to have a conversation.

The food was wonderful the atmosphere was good The service was also good, nice staff and a very nice restaurant The portions were a little too big The price was also reasonable

Amazing good great service best burger I've ever had Philly cheese steak burger and burnt end mash amazing.

We thourally enjoyed ourselves. The food quailty is great, loved the choices we made and the food was nice and hot and tasty too. Would definately recomend.

We needed a place with good food, good service and a great atmosphere, I booked the Red Dog Saloon due to its location and menu. Not having been here before and dining with great friends who were visiting from Aussie we were all delighted with everything. It was a great night.

Food was quite good, a bit pricey but there was a lot of meat going on. Some of the meat being tastier than other but overall service, atmosphere and food was very good

Went to watched the euros, great atmosphere and perfect setting.

Lovely clean restaurant friendly staff and great big portions of meat!!

Fantastic bbq food and cold beers, great location 10 minutes from Liverpool Street Station

Went last minute, no reservations but was seated quickly. Service is on point, professional, friendly, informative and felt welcome. Food was delicious, seasoned, tasty, hot, great choice and prices very reasonable. We had the Oregon platter and would definitely recommend it. I actually got severe thigh cramps during dinner and staff were very attentive and helpful. Will certainly return.

bland food which is massively over priced.

Meat was dry and had no flavour, onion rings were burnt and stuck together. Nice workers tho

Despite booking in advance, we were given a terrible table right under two gigantic speakers from a hired house DJ, blasting at ridiculous volumes. We couldn’t hear each other speak and all other tables were full so couldn’t move. Service was not great, messed up drinks orders, inattentive and took 25 minutes to order food.