Griff House in Nuneaton and Bedworth

Eathon was the Person that served our table of 11 people. The service was first class. The Douglas table. The food all came out hot and was very tasty. And cooked to perfection. The only fault is for people over 70 need smaller plates. Well done to our waiter. Thank you for a wonderful night. Was a little disappointed could not use our 25% NHS discount card on Christmas meals. As for some reason my birthday voucher never came to me this year.

70”s Menu, 70”s service, 70”s atmosphere - very disappointing. Limited menu, burgers and Steak in the main., made worst by some restricted items being available. Portion size small (see photo of chips on plate, which were rectified after complaint) Taste was ok, however for a Sunday afternoon it was empty, like a doctors waiting room, will not be rushing back in the future. #poor #outofdate

Great time was had by us both. The food was good. The service was excellent. The bar staff were kind and helpful. The waitress was brilliant. Special mention for Jade. The young lady was very good at her job. The service was quick.

Came for lunch with my wife on Sunday to try their festive menu. Wasn’t disappointed! What a great value for money. Three courses for under £25. I had double crunch prawns for starter and they were delicious. Finished off with profiteroles which were really tasty and smothered in chocolate and caramel sauce. Will definitely come again soon.

We came for a family festive menu, the value for money was great, food delicious and the service exceptional. And on an even more bright side for the staff, we didn’t expect discount on a discounted set price menu! We will definitely return and recommend.

Amazing breakfast waitress. Thank you Sharon you are credit to your company

Great food staff really helpful

Great night great value for money wonderful service

Went for breakfast and was not disappointed - cereals, pastries, toast, fruit juices and all you can eat breakfast, sausages, eggs, black pudding, hash browns and real tomatoes, freshly cooked to order. 1st class service from the staff. A great dining experience.

Excellent food, friendly and efficient staff who are attentive especially to any special needs. Food arrived quickly and was lovely. Will defo come again. Prices slightly high but this is not a deal breaker as the whole experience was really good.

Came for dinner ans it was fantastic

44 min wait for a booked table. Manager was rude and needs to learn people skills as well as front of house work. Food was mediocre, but the waitress was spot on. Thoroughly disappointing.

Food was great. The atmosphere was very flat. The table we were seated at was extremely small for 2 big guys. Soon as food out there was no room to move. Was also served by 3 different members of staff.

Terrible. Had to wait for table to be cleaned.... was not clean- seated anyway no bother. Extra drink brought out that we didn't want but got told "will be left on table, if you drink it we will charge you for it" 3x roast dinners ordered with Chicken - After 1 hour of waiting and being brought over pudding first 3x roast dinners with Turkey come out all without Roast potatos and one was stone cold and had to be sent back. Gluten free burger was Cold- chips were fine. Then they brought roast potatos out in a bowl after everyone had finished eating. Then they forgot pudding was ordered afterwards to which we then had to wait another 20 minutes. Bar staff were nice not there fault. Manger was not bothered never even apologised, just wanted to negotiate the best outcome to save money after a complaint. Won't be using here again

This place has so much potential but is sadly very disappointing and a huge waste of money. Staff don’t seem to care or remember anything that you’ve asked them for (even the bill!). When we first arrived, we had to wait about 5 minutes before anyone noticed we were there. A young man then asked if we’d booked but we hadn’t so, we asked for a table for 6. He then just walked off. Five minutes later another guy showed up (possibly manager level). We had to repeat ourselves & were then seated (not with any kind of friendliness or smile from the staff). We ordered food for the kids from the “big tums” menu. My son ordered pigs in blankets to start & spaghetti bolognaise. His starter consisted of two small sausages on a dinner plate with some ketchup. This was followed by his spaghetti that came in a small bowl. So, my son left hungry! The other child with us ordered veggie sticks & yoghurt and mint dip. The veggies were dry and stale and it was a very strong mint sauce with what tasted like sour milk. We were so disappointed and just wanted to leave. We asked for the bill and 15 minutes later we got up & put our coats on (hoping this might prompt staff to bring the bill over). We then had to ask for the bill again, which took another 10 minutes. Recommendations: Train your staff to be more personable & friendly. Try the food you are sending out Have more pride in what’s being sent out to paying customers. Sadly, we won’t be going back again.

For the second time a long wait for food, drinks order wrong, and replaced with another wrong one ?? Very unhelpful on the menu option, guy serving a bit off hand to be honest. Shall be giving it a miss in the future

Great everytime no Moor to say.

Very disappointing. Have cancelled my reservation with the hotel later this month due to the restaurant.

Was ok. Though has to wait to be served , had expected self-service b.fast. Nice staff.

Very friendly staff, but food can be better

The beef burger is tasteless and the beef is chewy

Excellent place to eat, very affordable and friendly staff. We were served by Ethan, who was very welcoming and provided excellent service. We are looking forward to dining here again!

We enjoyed the food today. We were served by Jade. Excellent service!!

Great service by Ethan & Jade Great meal

Unfortunately, this restaurant is tired and in need of a substantial makeover. Decoratively it's a mess with all doors showing the wood where paint has worn off. The toilets are near the kitchen , in a very odd configuration.

Was okay not as gud service as expected

Didn't eat just went for a drink but everyone was asked to finish their drinks and leave at 10.15 pm on a Friday...the young girl behind the bar was very dramatic saying they are going to lock the door.....

Ate here again after 5 years, somehow its got worse. Fool me once, shame on you. Fool me twice, shame on me. Fool me a third time, I need a mental assessment. Third time I’ve eaten here in about a year, first two times sent the meal back, third time was served this plate of slop below. I would’t mind if it wasn’t so over priced. The menu makes the food look gourmet, the reality is some snotty teenager curled one out and served it to you on a plate. 2 stars just because the bar maid was friendly.

We had a delicious lunch served by lovely staff! Thank you!

Decent food, good service and the lunchtime menu is excellent value.

We took my mum for a meal a treat for her 94th birthday as we thought ,she ordered a simple fish n chips , it was Raw uncooked ,the manager said he would not charge her for her meal , it wasn't the point it not only ruined her meal but mine aswell ,we won't be back ,

No pictures as the food wasn't good enough to be memorable. The staff were ok but not very attentive to our large party. We continually had to get up to find people to get more drinks, order food, etc. Wouldn't go again unless was with kids or wasn't bothered about anything.

We eat here quite often and have done so over many years. It has been going down hill in recent months but tonight was a low for the food. The waiting staff are always extremely lovely but always understaffed and overworked. We have no disappointments with them, the problem is the mediocre food that gets served up and the time it’s sits under the heat lamps before delivery to table. My wife asked for the fish and chips, safe option you would have thought but no , arrived as soggy batter. Sent back for crisping up. I had ordered crispy chicken burger. Simple meal should have been easy to cook, unfortunately it arrived and was inedible due to the chicken being impossible to bite or cut into. Not sure what the cook (cannot use the word chef!) had done but he had managed to totally screw this one up. The young waiter was most apologetic, not his fault, and meal sent back . I did not order anything else so went hungry. The fish arrived back, but was again totally soggy batter. How can you get fried fish wrong? Very disappointing all round and one of the most annoying things is the whistling cook from the kitchen area who can be heard above everything else . It’s like listening to a demented canary.Won’t be visiting again for quite a while .

Service excellent. Breakfast cooked perfectly. Great value for money. Family of two adults and two children. Both children ate for free.

We went there for breakfast, it was ok.

We were greeted and served by an absolutely lovely lady who I found out later was called Romana , the food was brilliant and very freshly prepared there was hardly any waiting time and cooked to absolute perfection I did particularly enjoy the bacon , would highly recommend this place will definitely be coming back very soon

Lovely place for breakfast 2 kids under 12 eat free with one paying adult. What's not to like. They even gave me a birthday card and box of milk tray, as it was my birthday x

Had a wonderful meal here tonight for a family celebration. Service was excellent as was the food.

Lovely meal Lovely people enjoyed it all

Nice serving staff but the manager was a bit intrusive when he leaned onto my booth seat and reached across me to pick up plates - just ask me to pass them dude 🤪 Food was decent, but the raspberry crumble was amazing 😍 Unfortunately, it was very obvious that their dishwasher was only washing the tops of the plates. I could feel the build up underneath mine and when I flipped it over it was covered in a brown film - like they stack them dirty but only clean off the tops 🤢 I would return to see if maybe this was an off night for them, but I would definitely ask them to make sure my plate was clean first

When we entered we were greated by a lovely lady. We sat down and Sharon explained how breakfast works she was polite and friendly and very professional the breakfast was amazing clean and tidy place I am happy with the price great selection of food we will be coming back on our days off 😋. 🥰

Fillet steak was fantastic and all the other food we had was ok. Staff were lovely, like going back in time to when they actually care about you as a customer, top notch

Some of the furniture is at the point of needing to be binned and replaced now. Staff are pleasant, but seem a little distracted. The atmosphere isn't the same as it was a few years ago, tough to say what has changed but it used to be quite a special restaurant that felt special. At the moment, it feels like any other large chain. Food is reasonably priced, portion sizes were small on my attendance (and I mean small!) and service was reasonable. I'll try again at some point. Hopefully the slipped standards aren't a reflection of all the time. They do have colouring packs for kids and a small outdoor play area too.

Great burgers! Menu new look a bit funky 😂and confusing but overlay good place to eat 👍

Went for breakfast took 35 mins to get a breakfast asked for how I wanted egg cooked and was snotty not even white and the only thing that was hot was hash brown service was not that good at till we had to pay for 1 full breakfast out of 2

Nothing exciting. Food excellent, though very frustrating with availability of sauces. Almost have to beg for more ketchup and the bbq sauce is a pound extra and tastes horrid. No real feel of comfort but if you like steak, it's good.

Called in for walk in breakfast. Was looked after by rowena. She was so professional, and welcoming despite her obviously working by herself in the breakfast area. Nothing was too much trouble. The Food was fab. Plentiful. Thank you.

Service was good considering they were very busy good job I booked. Breakfast was good but the mushrooms were cold and I am afraid they failed with the poached eggs which were hard. Not sure iff they know but learner cars use the car park to train the learners to reverse and park into spaces this is dangerous to other drivers

Good, but can be an expensive night out . Look out for their offers . Or alternatively have more than one rewards card

Standard Beefeater menu. Restaurant in need of redecoration.

our food was cold, the garlic bread was very burnt, our order was wrong and had to wait even longer for our starters, the fruit on top of my drink had mould on it (it was passion fruit to be more exact) we had to wait a while for our drinks to come out, bad presentation of food, me and my partner had to wait over an hour for our food despite there being barely any customers, not a calm atmosphere, our table was sticky, me and my partner were getting dirty looks from the staff even thought we were not being loud or causing a disturbance, 2 tables next to us also got the wrong order, stakes were overdone and not how we asked for it, the rice was old and gross, very overpriced. considering how many people say how good this place is i am very disappointed. me and my partner spent over £75 on food that didn’t even come out warm. i have put a picture up (i have cut the ribs it did not come out like that) the chicken had basically no flavour and was hidden under the ribs when came out.

Fantastic staff - Rowena always welcoming and attentive Food excellent Steaks are always cooked to perfection Nice place to go for a meal

Very friendly staff. Delicious food and good drinks.

Didn’t book a table , but got seated straight away. Service was excellent and Sunday roast was delicious. Waiter was Ethan 👏🏼👏🏼👏🏼

Friendly, helpful staff. Tasty meals.

Breakfast is excellent Service is excellent

Sat outside for a drink in the sun but service wasn't brilliant.

On a positive note. The staff were very friendly and helpful. The venue is really nice, inside and out. Very clean and looks pretty new. Very well looked after. The food was really nice, however, it is definitely not worth the price. First time here and we had a voucher, and I’m glad we did. We had 2 beef dinners. £15 each. Not enough food for that. We normally go to carvery’s for £10-£12 each and get twice as much. Looking at the normal menu everything just seems so overpriced. No wonder the place was dead. If you have a voucher I would highly recommend this place ,but don’t pay full price

lovely meal with friends. Jade our waitress did a fantastic job . speedy service and very friendly . Good quality , well cooked food . Part of a group of 9 people who all enjoyed our meal .

Food was ok. Service by the lovely waitresses was lovely. But the chefs swore behind the counter and they moved food around on the plates with their fingers before they went to the tables with un gloved hands 😖

Came today for breakfast with couple of friends. Service we have received from start to finish was amazing. Our waitress Sharon was so friendly and funny but very professional. We use griff on regular basis but today’s breakfast was so tasty and poached eggs cooked to perfection despite it being holiday time and they were busy as children eat free. Well done and we will definitely be back soon.

Very dissatisfied with service and food. Ordered potato wedges with cheese and onions with bbq dip, they where not wedges more like thin. cooked chips, complained and was told that is how the supplier describes them, so they have to sell them as the supplier described and I wasn’t the first to complain about them. One of the side orders was missing from the main course, we had to ask twice for them, they finally came out when the food was almost eaten, and they tasted burned. We ordered a round of drinks before dessert, we had to ask where they were as we had waited 30 mins for them and had finished dessert, 25 minutes later a man comes over to us to say “ you do know the restaurant is now closed, drink up and leave “ very rude. It was 10pm needless to say we won’t be going again

Popped in for breakfast this morning, and I must say I had a wonderful experience, I was served by a very pleasant and cheerful waitress called Sharon and I was made to feel very welcome, really impressed with the high level of service,& I will visit again. Thank you.

Arrived at 16.50 today Saturday to be told they couldn't give us a table as they don't have enough staff there were very few people inside and there was 3 of us . Oh well won't be trying again. People travelling beware of wasting a journey

Turned up today as a walk in...told they where to busy only taking bookings...went outside booked walked in 5 minutes later ...said we had just booked didn't really wanna serve us ..walked through the restaurant there where 17 people on 6 different tables ...absolutely disgusting thinking your better than people and u can turn down people in a restaurant where there was less than 20 percent in restaurant

Average on all counts be not the staff's fault

Disappointing portion size for the mains. Steak Sampler wasn't worth £23. Too few staff on for how busy the restaurant was. We had to ask twice for the bill

Excellent service aided by Ellis' fantastic memory and attention to detail. A credit to the business

Starters aren’t that nice. (I had the calamari which was awful, chicken goujons which where amazing, Garlic flatbread which was dry and needed cheese and the halloumi fries which was chewy and bland) The steak sampler was absolutely 10/10 amazing. The meat pulled apart. You didn’t even have to cut it. So were the desserts. (We had the brownie and the churro sundae) absolutely delicious. Other than that, the restaurant itself where we were seated was dark and felt lonely. I was dining at around 7:30pm on a Tuesday and it was cold and quiet. Didn’t like the atmosphere at all. It got to the point where my partner was putting his cup down really slowly so that it didn’t make too much noise on the table. It was very strange. Also the staff were very polite but as soon as we paid and didn’t leave a tip, I straight away felt hostility like we were a pain to still be there. Conversations become forced rather than flowing like the rest of the evening. So I think a 3 ⭐️ is valid.

Lovely food and staff were lovely. Service was very slow and was waiting a while for food to come out but I believe they didn’t have many staff in but they were very apologetic.

Great restaurant for a family meal. Come here most weeks before a trip to the cinema with my Dad. Jade always goes out her way to make us welcome. She makes us feel really special , remembering us, our seating and our normal order. She is such an asset to the restaurant and she deserves a pay rise for going the extra mile!

The attitude of the manager spoiled the evening, though our waitress was lovely. My visit was on 23 June. I have complained directly to Whitbread about him.

Went for Sunday dinner, one hour after they started serving, then had run out of lamb (probably didn't have it in the first place!) My mix grill was a joke, solid eggs fatty gammon and steak and a bit of chicken which should be called a nugget. The Sunday dinner was even worse, my father couldn't even cut through the Yorkshire puddings with a steak knife!!. Gray is horrid and swimming in fat, veg over cooked too Was horrid but my dog enjoyed the meat. Wouldn't go back

Really awful team members. Disgusting behaviour from managers degrading other staff, extremely disturbing and was put off food completely. Spoke on phone to request the customer service number, to be talked to like a child and refused to be given customer service number, accused me of being a worker and claimed i was never in the restaurant, meaning i have to complain via google. I was told he is a manager so therefore can do what he wants! Shocking experience. Never returning again.

We go for breakfast quite often. A good cheap and cheerful breakfast. Staff are very nice. Kids eat free too.

Had an excellent breakfast, once I found out it was open, no lights on in the reception area.

Amazing service. Food arrived less than 10 minutes after ordering and was delicious. Staff were very friendly and attentive. Really pleased with the service and will definitely return.

Lovely location, friendly staff. The food terrible, starter over cooked I had chicken strips I got 4 with no salad looked terrible, the main meal was also over cooked and the portion was very small and food missing part. Told the waiter who just said sorry but did not offer a drink or money off the bill. We went with our daughter and her family don’t think we will go again which is a shame as the place is really lovely.

Good food Good atmosphere Good service👍🏾

My only wish would be more fish and salad choices, service was excellent even though they had two large groups to serve before us, the price was what I expected, not bad at all. They managed to make me a lovely salad with my beer battered cod replacement for the chips,going off menu, for which I was grateful.

I enjoyed the food but felt rushed

Great service and friendly staff. Just waited too long for meal. Good food so we’re coming back

Sunday roast beef was inedible, and they bought macaroni cheese instead of coliflower cheese. The manager was great and refunded the meal and gave us a free desert, but not impressed with the food.

didnt have coffee machine working

Food okay, nothing to rave about but great service

Steak overcooked, also we waited too long for our food, hungry

Closed for food due yo no water . Did not stop for drinks.

Clean, good service, freshly cooked hot breakfast, cold options available,

Service was excellent. I think the waitress was called Pauline. Every beefeater should have a Pauline. Thank you.

Went for breakfast, very busy, coffee machine broke, just picked wrong time

Service was excellent, food was very good. Pauline is always pleasant.

Good atmosphere steak cooked perfectly great service by Jade will come again

Warm welcome and good service with tasty food

Served by Pauline, food was nice and very hot.

A chilled evening, good food and relaxed atmosphere

We went last weekend and the food was good but everything else was poor. Our waitress was very rude to our table and had a very bad attitude problem throughout the evening. Myself and another member of the group tried to order cocktails as they were 2 for £10 and then were told we couldn't have the ones we wanted due to lack of ingredients and all we could have was a sex on the beach, then the waitress came back and said we couldn't even have that one as they didn't have the juice to make it, so we had to go without as they were incapable of making a single cocktail out of the 9 on the menu. The rude waitress was the worst part considering there was about 30 of us on the table and we all had a main and about half of us had desserts and we ordered plenty bottles of wine and various other drinks so we ended up paying a significant amount of money in total (and this is not a cheap restaurant by any means), only for us to be spoken to like that. I understand it's difficult to be a waitress for that many people on one table, but there was no need for the rudeness. The final straw was when we were sent round to the bar to finish our drinks and we were all just having a chat and a laugh and the waitress shouted "I'm gonna have to ask you all to shut up now" in the most rude manner I have ever witnessed in a restaurant. I was going to cause a fuss over this as it was unacceptable behaviour but it was my grandads birthday so I didnt want to make a scene and upset anyone any more than they already were so we just left. I was going to come back with some friends in a few weeks but after this experience, we will go to the Griff down the road instead. Being an NHS worker myself, if i spoke to anyone like that whilst on shift, my job would be at risk so its unbelievable this person is likely to go without consequence. The only thing saving this review from being 1 star was the food, which was very nice.

My husband and I went for Sunday lunch yesterday 7th April . Great experience!! Lovely greeting at the front desk by the lady , glad to be asked if either of us had any allergies ( very important). The lady Claire, serving us at our table ,also asked 😊. Sunday lunch menu was good and nice to see Lamb being a choice, which we both had. When the meals arrived, all very nice and the lamb was cooked to perfection. Thankyou to all the staff. Will definitely visit again . ⭐⭐⭐⭐⭐

Great staff, very friendly and helpful. Food was good but surprisingly busy for early on a weekend, so they're doing something right!

We often come here for breakfast on a Sunday & the staff are always super busy but always have time to make us feel welcome and valued. You never see this Sunday morning team stop & keep it all running as smoothly as possible, the only thing that mars it is the occasional impatient customer. Food is good and reliable quality, especially considering how busy it can be at this session. Big Thank you.

Absolutely fantastic reception for our anniversary 2 in particular went above on beyond natasha and saviour. Food was beautiful also very full and happy . The griff beefeater ⭐️⭐️⭐️⭐️⭐️