Griff House in Nuneaton and Bedworth

Turned up without booking. I think her name is Romana , got us a table and seated us taking our drink order. She was very polite, friendly and welcoming. Romana introduced us to Jade our waitress. Jade was very welcoming, polite & professional. Service from start to finish was a 10. Asked if we had any allergies, if the food was ok, did we need anything else? Thank you to Romana & Jade for making our Sunday lunch for an excellent experience. P.S. Romana also asked if we had any allergies. (Looking out for their customers).

Service by Johnny very efficient. A lovely warm greeting and could not be more attentive. Food was lovely. Surrounding decor looking tired.

I've been here a few times, and the food has always been very good. The portion sizes are reasonable and of good quality. The service can be a little slow, but thats because they could do with more people on duty. The staff are lovely and try their best to compensate for the lack of people on shift. The prices are average for this type of establishment.

Was served by a love young lady by the name of Jade, who was nothing but outstanding, with her warm welcoming smile and her positively superb can do attitude. Compared to the rest of the staff she definitely stuck out and made a long lasting impression, definitely brought the rating up and would gladly revisit the establishment again due to these reasons. Would greatly appreciate if this review would make it to her thank you, sure to be by again soon.☺️

Dropped in on Sunday for a roast dinner, firstly once seated we had to ask to be served after being left 20 mins! Then the table behind us get their food before us despite arriving a good 15 minutes after us! They had no turkey, with the explanation that ‘we have a specified amount, when it’s gone it’s gone’ ordered an ultimate Sunday roast was told it would be loaded which was not the case, it was a standard plate with no substitution for the missing turkey, roast potatoes were burnt & had to send back for fresh ones. Other meal with smothered chicken, chips tasted like they were cooked in dirty oil, salad was wilted! Waitress (Anais) was a little condescending when asked questions, some people need to understand that ‘I understand’ isn’t real understanding or empathy! Use it when needed not all the time for EVERY issue. I would put this down to it being Sunday and busy but we came in later when it was slowing down. The best part of the visit was the lovely lady who greeted us on arrival, she was warm, welcoming and a pleasure to be welcomed by.

A great Beefeater with lovely staff

Had had awesome meals really enjoyed them Top friendly service Jonny the restaurant manager served us very friendy and entertaining made us feel so welcome Top marks Beefeater hope you value all your staff as much as we do we have been regulars for years!!

Went Saturday evening, group of 6 work colleagues, atmosphere in the restaurant was poor. We all decided to have food from the 'evening set menu.' Which seemed a good idea, but had to pay extra for some of the things on the menu. Food was average, my calamari was overcooked and dry. When we got our bill my friend had been charged for a double vodka , but only had a single one, the staff were abrupt and rude when we challenged this. We finished our meal at 9.30, so decided to go to the bar area for coffee. It was freezing cold in the bar, and we were told the coffee machine was switched off, and had been switched off for half an hour. I find this very poor service when you can't order a coffee after you have had a meal. We were told they were closing soon, and felt pressured to leave. The service, atmosphere and food were very disappointing, I have been using the Griff Beefeater for over 40 years, but certainly won't be hurrying back.

Never had a bad meal from here, though they could do with more staff.

Wonderful exserlete service Beautiful taste foods and amazing Atmosphere people injoying there' Self's amazing place .

We had dinner and breakfast the following morning while staying at the attached Premier Inn. The staff are friendly and service was good. Our steak Diane's were very nice and good value. My hubby's cheesecake was also nice. I can't recommend the Sticky Toffee pudding though. Very little taste and very dense. Breakfast was fine, and you order what you want and it's delivered to you, rather than a buffet. We prefer that system.

We had an excellent impromptu family meal on Valentine’s Day. Without booking, in a very busy period, the manager managed to find us a table of 4. The service was excellent and the food even better. I had a fillet steak that was cooked to perfection and was really reasonably priced. My partner and the kids also had lovely meals. A big thank you to the hard working staff for making us have a wonderful evening.

It’s a great place with a kid’s menu and a menu. There are a lot of things to get, and they are very tasty. I come here every Friday and it’s nice. But it also takes a long time for it to come. I really love the steak. Totally a 4 star!

Fantastic staff who really look after you, food is as you would expect from a chain but nicely cooked and a family favourite, can honestly say we have not had a bad visit to The Griff House.

eathan our server was fantastic a credit to the company

No food services at time stated online, did eat a meal here, mixed grill was just about warm when it arrived. Lots of staff around hardly anyone in there, all seemed to much trouble. Lots of people turned away around 8.45 saying drinks only. Very disappointed as we stayed at premier inn and it's next door.

Excellent food , Jake was the chef. Tasha was our waitress, very attentive and helpful Great atmosphere, courteous and friendly staff.

Me and my mrs come out quite a bit and this was one of the best experiences we have had. Thank you to our waitress Anais, she was a star through the whole thing, made our experience very special. Thank you.

Great meal and great service tonight from Jade, she made us feel very welcome and was happy to chat with us which was lovely! Thank you

Food was really nice but service was even better. We had Sarah who was very knowledgable about the menu and attentive 😊 anything we needed she was right there.

This was the very first time that we've gone out for Christmas dinner and we thoroughly enjoyed it. The food was served promptly and was delicious. staff were pleasant and professional . The two waitresses who served us were very tentative and nothing was too much trouble both a credit to Beefeater, One was Sarah and the other unfortunately we didn't get her name All in all a great experience we really enjoyed our first Christmas Dinner away from home and definitely won't be out last

Kids eat free with a paying adult as with most beef eaters. We visit regularly and the staff are always polite and courteous, can get busy at times which can affect service, they only have one coffee machine as well which can hold up others. Continental and cooked breakfast available. I would recommend to other families. Just don't hog the coffee machine! Lol

Christmas day meal made me feel quite on edge. The place was absoloutly packed considering we were the last table booked. I felt sorry for the girls. But also felt like we were a massive inconvenience to the place. The food was over 500 pounds. Its a shame. But I defiantly wouldn't go there again. Sorry.

The food was barely adequate, vegetables undercooked, meat was dry, potatoes were overcooked and the Yorkie was soft almost like wet brown paper. The serving staff looked like they hadn't got a clue what they were doing, they were rushing orders through so you barely had time to digest what you were eating before the next course was brought out. It was like the staff were rushing you out of the door, felt very much like you were on a time limit from the second you sat down! For the price that was paid and the combination of service and the quality of food plus the experience.... Will never eat here again and would not recommend to anyone else looking to eat out!!

Having paid over £500 for what we hoped would be a special meal, we were shocked with the quality of the food. Soup starter was served lukewarm and tasted unpleasantly bitter and sour. Main course was no better, with inconsistencies in the food on the plate. Certain party members were missing items, when we raised these issues with the staff, we were informed that the kitchen refused to replace the missing items, which was totally unacceptable and quite frankly the food was not nice all. The coffee was literally undrinkable, tasting more like dishwater. Sadly, the very poor quality of the meal and service ruined what should have been a joyous occasion. We deeply regret choosing Beefeater for such an important occasion. NEVER AGAIN.

I had low expectations for the Christmas dinner but this was absolutely shocking. Paid £60 per person for Christmas dinner and the food was atrocious. The starter was barely edible, with an extremely acidic tomato soup, served with half the bowl full and no bread. The main meal was all frozen garbage with seemingly reformed turkey. One pigs in blanket and barely any meat on the plate. Everything was swamped in gravy and a soggy mess. The cheese board was another unworldly mess, with only three chunks of cheddar and half broken crackers. The coffee was absolutely shocking, like dish water, and the mince pies tasted like plastic. Cheap, rubbish, daylight robbery in a meal. A pity on the staff as the waiting service were extremely professional and kind given the circumstances.

£60 per person for the most tacky frozen/microwave school dinner style "Christmas meal" I have ever seen. probably cost them £2 to make. A disgraceful scam

Pinnacle of the year christmas lunch for a party of 8 guests not the serving staffs fault or managers but food was like prison slop very disappointed decided to book for christmas celebration payed £511 up front fully committed would have had a better meal at the salvation army not even worth a star on the review very disappointed never again

Eathon was the Person that served our table of 11 people. The service was first class. The Douglas table. The food all came out hot and was very tasty. And cooked to perfection. The only fault is for people over 70 need smaller plates. Well done to our waiter. Thank you for a wonderful night. Was a little disappointed could not use our 25% NHS discount card on Christmas meals. As for some reason my birthday voucher never came to me this year.

My food came out wrong still tasted fine but was told there's things missing off the menu so they had to substitute, would have been nice for a heads up. However others on my table not so lucky, food under cooked salad looking dead and unappetizing. The food was later taken off the bill but would have rather just had the food come out correctly in the first place.

Sunday lunch wirh family was nice not busy food was good.

70”s Menu, 70”s service, 70”s atmosphere - very disappointing. Limited menu, burgers and Steak in the main., made worst by some restricted items being available. Portion size small (see photo of chips on plate, which were rectified after complaint) Taste was ok, however for a Sunday afternoon it was empty, like a doctors waiting room, will not be rushing back in the future. #poor #outofdate

Been going to this beefeater for a few years. I found the food below average and was amazed when last orders for drinks at 10pm,deserts had arrived 10mins before.

Great time was had by us both. The food was good. The service was excellent. The bar staff were kind and helpful. The waitress was brilliant. Special mention for Jade. The young lady was very good at her job. The service was quick.

Nice restaurant. But very busy and great atmosphere

Thank u to our lovely waitress Jade. Ur always so friendly and welcoming and ur service is 2nd 2 non!

Always go there for breakfast food always spot on the staff there are brilliant

Came for lunch with my wife on Sunday to try their festive menu. Wasn’t disappointed! What a great value for money. Three courses for under £25. I had double crunch prawns for starter and they were delicious. Finished off with profiteroles which were really tasty and smothered in chocolate and caramel sauce. Will definitely come again soon.

Food was great, but some items were missing initially, which was later resolved.. drinks were good, I ordered an orange juice and lemonade with no ice, was given a drink with ice.. took back and replaced with pure orange juice! Waiting staff obviously not listening to the order that was clearly written down.. I will use again as the food was really good, I hope my next experience is better.

What a terrible shame. This lovely spacious pub restaurant and Friday lunchtime the tumble weed went through all areas. Some one needs to take the place over and make a job of it. It used to be good but lots of years ago.

We came for a family festive menu, the value for money was great, food delicious and the service exceptional. And on an even more bright side for the staff, we didn’t expect discount on a discounted set price menu! We will definitely return and recommend.

Great night great value for money wonderful service

Amazing breakfast waitress. Thank you Sharon you are credit to your company

Great food staff really helpful

Went for breakfast and was not disappointed - cereals, pastries, toast, fruit juices and all you can eat breakfast, sausages, eggs, black pudding, hash browns and real tomatoes, freshly cooked to order. 1st class service from the staff. A great dining experience.

Excellent food, friendly and efficient staff who are attentive especially to any special needs. Food arrived quickly and was lovely. Will defo come again. Prices slightly high but this is not a deal breaker as the whole experience was really good.

Came for dinner ans it was fantastic

44 min wait for a booked table. Manager was rude and needs to learn people skills as well as front of house work. Food was mediocre, but the waitress was spot on. Thoroughly disappointing.

Food was great. The atmosphere was very flat. The table we were seated at was extremely small for 2 big guys. Soon as food out there was no room to move. Was also served by 3 different members of staff.

Terrible. Had to wait for table to be cleaned.... was not clean- seated anyway no bother. Extra drink brought out that we didn't want but got told "will be left on table, if you drink it we will charge you for it" 3x roast dinners ordered with Chicken - After 1 hour of waiting and being brought over pudding first 3x roast dinners with Turkey come out all without Roast potatos and one was stone cold and had to be sent back. Gluten free burger was Cold- chips were fine. Then they brought roast potatos out in a bowl after everyone had finished eating. Then they forgot pudding was ordered afterwards to which we then had to wait another 20 minutes. Bar staff were nice not there fault. Manger was not bothered never even apologised, just wanted to negotiate the best outcome to save money after a complaint. Won't be using here again

This place has so much potential but is sadly very disappointing and a huge waste of money. Staff don’t seem to care or remember anything that you’ve asked them for (even the bill!). When we first arrived, we had to wait about 5 minutes before anyone noticed we were there. A young man then asked if we’d booked but we hadn’t so, we asked for a table for 6. He then just walked off. Five minutes later another guy showed up (possibly manager level). We had to repeat ourselves & were then seated (not with any kind of friendliness or smile from the staff). We ordered food for the kids from the “big tums” menu. My son ordered pigs in blankets to start & spaghetti bolognaise. His starter consisted of two small sausages on a dinner plate with some ketchup. This was followed by his spaghetti that came in a small bowl. So, my son left hungry! The other child with us ordered veggie sticks & yoghurt and mint dip. The veggies were dry and stale and it was a very strong mint sauce with what tasted like sour milk. We were so disappointed and just wanted to leave. We asked for the bill and 15 minutes later we got up & put our coats on (hoping this might prompt staff to bring the bill over). We then had to ask for the bill again, which took another 10 minutes. Recommendations: Train your staff to be more personable & friendly. Try the food you are sending out Have more pride in what’s being sent out to paying customers. Sadly, we won’t be going back again.

Great everytime no Moor to say.

For the second time a long wait for food, drinks order wrong, and replaced with another wrong one ?? Very unhelpful on the menu option, guy serving a bit off hand to be honest. Shall be giving it a miss in the future

Very disappointing. Have cancelled my reservation with the hotel later this month due to the restaurant.

Was ok. Though has to wait to be served , had expected self-service b.fast. Nice staff.

Very friendly staff, but food can be better

The beef burger is tasteless and the beef is chewy

We enjoyed the food today. We were served by Jade. Excellent service!!

Excellent place to eat, very affordable and friendly staff. We were served by Ethan, who was very welcoming and provided excellent service. We are looking forward to dining here again!

Great service by Ethan & Jade Great meal

Unfortunately, this restaurant is tired and in need of a substantial makeover. Decoratively it's a mess with all doors showing the wood where paint has worn off. The toilets are near the kitchen , in a very odd configuration.

Was okay not as gud service as expected

We had a delicious lunch served by lovely staff! Thank you!

Ate here again after 5 years, somehow its got worse. Fool me once, shame on you. Fool me twice, shame on me. Fool me a third time, I need a mental assessment. Third time I’ve eaten here in about a year, first two times sent the meal back, third time was served this plate of slop below. I would’t mind if it wasn’t so over priced. The menu makes the food look gourmet, the reality is some snotty teenager curled one out and served it to you on a plate. 2 stars just because the bar maid was friendly.

Didn't eat just went for a drink but everyone was asked to finish their drinks and leave at 10.15 pm on a Friday...the young girl behind the bar was very dramatic saying they are going to lock the door.....

Decent food, good service and the lunchtime menu is excellent value.

We took my mum for a meal a treat for her 94th birthday as we thought ,she ordered a simple fish n chips , it was Raw uncooked ,the manager said he would not charge her for her meal , it wasn't the point it not only ruined her meal but mine aswell ,we won't be back ,

Service excellent. Breakfast cooked perfectly. Great value for money. Family of two adults and two children. Both children ate for free.

We eat here quite often and have done so over many years. It has been going down hill in recent months but tonight was a low for the food. The waiting staff are always extremely lovely but always understaffed and overworked. We have no disappointments with them, the problem is the mediocre food that gets served up and the time it’s sits under the heat lamps before delivery to table. My wife asked for the fish and chips, safe option you would have thought but no , arrived as soggy batter. Sent back for crisping up. I had ordered crispy chicken burger. Simple meal should have been easy to cook, unfortunately it arrived and was inedible due to the chicken being impossible to bite or cut into. Not sure what the cook (cannot use the word chef!) had done but he had managed to totally screw this one up. The young waiter was most apologetic, not his fault, and meal sent back . I did not order anything else so went hungry. The fish arrived back, but was again totally soggy batter. How can you get fried fish wrong? Very disappointing all round and one of the most annoying things is the whistling cook from the kitchen area who can be heard above everything else . It’s like listening to a demented canary.Won’t be visiting again for quite a while .

No pictures as the food wasn't good enough to be memorable. The staff were ok but not very attentive to our large party. We continually had to get up to find people to get more drinks, order food, etc. Wouldn't go again unless was with kids or wasn't bothered about anything.

We went there for breakfast, it was ok.

We were greeted and served by an absolutely lovely lady who I found out later was called Romana , the food was brilliant and very freshly prepared there was hardly any waiting time and cooked to absolute perfection I did particularly enjoy the bacon , would highly recommend this place will definitely be coming back very soon

Lovely place for breakfast 2 kids under 12 eat free with one paying adult. What's not to like. They even gave me a birthday card and box of milk tray, as it was my birthday x

Had a wonderful meal here tonight for a family celebration. Service was excellent as was the food.

Lovely meal Lovely people enjoyed it all

Nice serving staff but the manager was a bit intrusive when he leaned onto my booth seat and reached across me to pick up plates - just ask me to pass them dude 🤪 Food was decent, but the raspberry crumble was amazing 😍 Unfortunately, it was very obvious that their dishwasher was only washing the tops of the plates. I could feel the build up underneath mine and when I flipped it over it was covered in a brown film - like they stack them dirty but only clean off the tops 🤢 I would return to see if maybe this was an off night for them, but I would definitely ask them to make sure my plate was clean first

When we entered we were greated by a lovely lady. We sat down and Sharon explained how breakfast works she was polite and friendly and very professional the breakfast was amazing clean and tidy place I am happy with the price great selection of food we will be coming back on our days off 😋. 🥰

Great burgers! Menu new look a bit funky 😂and confusing but overlay good place to eat 👍

Fillet steak was fantastic and all the other food we had was ok. Staff were lovely, like going back in time to when they actually care about you as a customer, top notch

Some of the furniture is at the point of needing to be binned and replaced now. Staff are pleasant, but seem a little distracted. The atmosphere isn't the same as it was a few years ago, tough to say what has changed but it used to be quite a special restaurant that felt special. At the moment, it feels like any other large chain. Food is reasonably priced, portion sizes were small on my attendance (and I mean small!) and service was reasonable. I'll try again at some point. Hopefully the slipped standards aren't a reflection of all the time. They do have colouring packs for kids and a small outdoor play area too.

Went for breakfast took 35 mins to get a breakfast asked for how I wanted egg cooked and was snotty not even white and the only thing that was hot was hash brown service was not that good at till we had to pay for 1 full breakfast out of 2

Called in for walk in breakfast. Was looked after by rowena. She was so professional, and welcoming despite her obviously working by herself in the breakfast area. Nothing was too much trouble. The Food was fab. Plentiful. Thank you.

Nothing exciting. Food excellent, though very frustrating with availability of sauces. Almost have to beg for more ketchup and the bbq sauce is a pound extra and tastes horrid. No real feel of comfort but if you like steak, it's good.

Service was good considering they were very busy good job I booked. Breakfast was good but the mushrooms were cold and I am afraid they failed with the poached eggs which were hard. Not sure iff they know but learner cars use the car park to train the learners to reverse and park into spaces this is dangerous to other drivers

Good, but can be an expensive night out . Look out for their offers . Or alternatively have more than one rewards card

Standard Beefeater menu. Restaurant in need of redecoration.

our food was cold, the garlic bread was very burnt, our order was wrong and had to wait even longer for our starters, the fruit on top of my drink had mould on it (it was passion fruit to be more exact) we had to wait a while for our drinks to come out, bad presentation of food, me and my partner had to wait over an hour for our food despite there being barely any customers, not a calm atmosphere, our table was sticky, me and my partner were getting dirty looks from the staff even thought we were not being loud or causing a disturbance, 2 tables next to us also got the wrong order, stakes were overdone and not how we asked for it, the rice was old and gross, very overpriced. considering how many people say how good this place is i am very disappointed. me and my partner spent over £75 on food that didn’t even come out warm. i have put a picture up (i have cut the ribs it did not come out like that) the chicken had basically no flavour and was hidden under the ribs when came out.

Fantastic staff - Rowena always welcoming and attentive Food excellent Steaks are always cooked to perfection Nice place to go for a meal

Very friendly staff. Delicious food and good drinks.

Didn’t book a table , but got seated straight away. Service was excellent and Sunday roast was delicious. Waiter was Ethan 👏🏼👏🏼👏🏼

Friendly, helpful staff. Tasty meals.

Breakfast is excellent Service is excellent

Sat outside for a drink in the sun but service wasn't brilliant.

On a positive note. The staff were very friendly and helpful. The venue is really nice, inside and out. Very clean and looks pretty new. Very well looked after. The food was really nice, however, it is definitely not worth the price. First time here and we had a voucher, and I’m glad we did. We had 2 beef dinners. £15 each. Not enough food for that. We normally go to carvery’s for £10-£12 each and get twice as much. Looking at the normal menu everything just seems so overpriced. No wonder the place was dead. If you have a voucher I would highly recommend this place ,but don’t pay full price

lovely meal with friends. Jade our waitress did a fantastic job . speedy service and very friendly . Good quality , well cooked food . Part of a group of 9 people who all enjoyed our meal .

Food was ok. Service by the lovely waitresses was lovely. But the chefs swore behind the counter and they moved food around on the plates with their fingers before they went to the tables with un gloved hands 😖

Came today for breakfast with couple of friends. Service we have received from start to finish was amazing. Our waitress Sharon was so friendly and funny but very professional. We use griff on regular basis but today’s breakfast was so tasty and poached eggs cooked to perfection despite it being holiday time and they were busy as children eat free. Well done and we will definitely be back soon.

Popped in for breakfast this morning, and I must say I had a wonderful experience, I was served by a very pleasant and cheerful waitress called Sharon and I was made to feel very welcome, really impressed with the high level of service,& I will visit again. Thank you.

Very dissatisfied with service and food. Ordered potato wedges with cheese and onions with bbq dip, they where not wedges more like thin. cooked chips, complained and was told that is how the supplier describes them, so they have to sell them as the supplier described and I wasn’t the first to complain about them. One of the side orders was missing from the main course, we had to ask twice for them, they finally came out when the food was almost eaten, and they tasted burned. We ordered a round of drinks before dessert, we had to ask where they were as we had waited 30 mins for them and had finished dessert, 25 minutes later a man comes over to us to say “ you do know the restaurant is now closed, drink up and leave “ very rude. It was 10pm needless to say we won’t be going again

Arrived at 16.50 today Saturday to be told they couldn't give us a table as they don't have enough staff there were very few people inside and there was 3 of us . Oh well won't be trying again. People travelling beware of wasting a journey