GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
3.8

Based on 4.415 opinions finded in 4 websites

site_photo4

Nº 513 in 756 in Norwich

Nº 18 of 31 American in Norwich

CUSTOMERS TALK ABOUT DISHES WITH..porkchickensteakribspotatocookedsaladcakemustroundladyoldcheesepaymeatsesameonion

comment_iconOpinions

good food and shakes i order honeycomb cheese cake on as an extra to meal l. the cheese cake didn't turn up but outhe than that nice food and milkshake

site_logo

Connor . 2025-03-29

MORE AT Just Eat

Had the unlimited wings which constantly came never had to ask. Had far too much to eat

site_logo

Damian Mcgivern . 2025-03-24

MORE AT Google

Unlimited wings, great service and great food. Left very happy :)

site_logo

Aaron Tye . 2025-03-24

MORE AT Google

Came for a meal with friends, lovely food, great service and really enjoyed our trip! Highly recommend 🍟

site_logo

Lauren Fell . 2025-03-24

MORE AT Google

Incredible strawberry daiquiri, lovely food, staff so friendly & attentive - the boys had the unlimited wings and they constantly kept bringing them out!! Thanks!!!

site_logo

Leighana Oldman . 2025-03-24

MORE AT Google

Really disappointed with TGI's Norwich today! Me and my partner have been going for 5+ years now and it was our favourite place to eat, always absolutely loved the food and the service TGI's Norwich always gave. But today we went for my partners birthday and was served by Lilli-Ma and just felt like she didn't even want to be there. The whole restaurant just had this odd not welcoming feeling to it and that's not how this place used to be like. On top of this my sesame chicken that I always get and love came just not tasting the same and without the pot of sauce you always used to get on the side and the most smallest side salad I have ever seen like they were running out, as well as this my little girls children's meal burger came burnt and missing the fruit and salad part it said it comes with on the menu. Really disappointing meal in all honesty and not impressed TGI's Norwich, really let us down today, I am not one to moan and post negative feedback but this had to be said. 😔

site_logo

Alex Greensall . 2025-03-23

MORE AT Google

When we arrived our table wasn't ready so they asked us to wait at the bar which was fine however, the bar staff didn't even acknowledge us for the 20 minutes we was waiting. When we finally got to our table there was food all over the seating and floor. Even when we ordered our food took nearly an hour to arrive and even when it did it was bland and my kids food was stone cold. No Cutlery or napkins given, when we asked, we had to wait another 20 minutes for someone bring us some. Overall I will never be returning again absolutely appalling and over priced. Do not recommend!

site_logo

Gemma Free . 2025-03-23

MORE AT Google

Service was painfully slow and lacked any awareness or desire to clear our table after mains. Desert didn’t arrive til we asked after 30 minutes and complained after 45! Our deserts had been waiting on the counter the whole time which they then served without thought (ice cream had long since stopped being ice cream!). They blamed the app to try and hide their poor service. And to top it off, the toilets were disgusting and the music was way too loud! The food we did get was ok. Burgers were decent but the ribs (with TGI glaze) and salad (just a quartered gem lettuce with diced tomato and onion) were almost completely devoid of flavour. We got a refund on desert but no other attempt to salvage or compensate for an utterly disappointing visit. Never again!

site_logo

Chris Goodyer . 2025-03-23

MORE AT Google

Toilet looks like they dragged a hobo through it

site_logo

sam bird . 2025-03-22

MORE AT Google

lilli was lovely, and the food was amazing ☺️

site_logo

Emmy Allen . 2025-03-21

MORE AT Google

Food was amazing, amazing service from our waiter lilli

site_logo

Itz Lacey . 2025-03-21

MORE AT Google

Good place to catch a quick burger and cocktail!

site_logo

Simon Rayner . 2025-03-20

MORE AT Google

Nice meal out really enjoyed ourselves

site_logo

ryan Tranor . 2025-03-20

MORE AT Google

Great night out will made us feel very welcome

site_logo

Jack beales . 2025-03-20

MORE AT Google

Our waitress was Mia and she was a perfect server! Made my friends birthday better than we could have hoped for!

site_logo

Brenner Batch . 2025-03-18

MORE AT Google

Was served by Mia and she was so so lovely, made my birthday 10x better with her sweet attitude, a wonderful staff member! ♥️

site_logo

gomukie . 2025-03-18

MORE AT Google

Food was lovely!!! Service was amazing, Charlie did a great job, will be coming back!

site_logo

mady raza . 2025-03-17

MORE AT Google

Went on a date night with the wife. Then on to odeon Well let’s say won’t be going there again Will hence the staff were wonderful music was extremely loud. That u had to shout at each other The food was shockingly over priced. And my glazed burger n chips so was my partners chicken burger n chips were luke warm. Normally I would have sent it back. But after waiting 40 mins to get the food delivered to the table. (The table next to had arrived after us ordered and ate and left before we got our food) And the cinema starting. We had to just eat and run

site_logo

Jason Robbins . 2025-03-16

MORE AT Google

We had a fun experience at TGI Friday’s! It is by far one of the best chain restaurants in the UK - it’s retained a certain style with its interior decor and the food and service are of a high standard! Our server, Frasier, was super helpful and friendly, the service was prompt and we couldn’t fault it! Thank you so much! It was truly excellent. Just to note, the music could be less nightclubby to match the classy decor and excellent service. Overall, a slice of American delight in our very own Fine City!

site_logo

Abigail Morton-Wilcox . 2025-03-16

MORE AT Google

Mia was a excellent waitress and the food was great

site_logo

Harrison Vivian . 2025-03-15

MORE AT Google

Me and my sister came for a bottomless brunch session, the service was amazing. our waitress was Hayley and she was brilliant and on the ball with everything. We enjoyed every minute of this session and will 100% be back again.

site_logo

evie dagless . 2025-03-15

MORE AT Google

Over priced, cold food, looked like our food was just slung on a plate….only good thing was the friendly staff…Will never return

site_logo

Roxy Briggs . 2025-03-15

MORE AT Google

10/10 food and service. Our server Mia was amazing! So friendly and quick with serving! Thank you!

site_logo

Ailsa Barr . 2025-03-14

MORE AT Google

I'm writing this review a day after visiting this place and I'm still in shock at how underwhelming the whole experience was. Whilst the food didn't taste bad it was the most expensive burger I've ever had in my life whilst simultaneously being one of, if not the smallest, I've ever been served in my life. Just look at the picture and tell me that a brioche bun with a piece of chicken that doesn't even fully cover its surface, and a few shy slaw pieces underneath are worth 19.60 - ah sorry, there's also a few fries cut from, I kid you not, one medium-sized potato, and the 2 tiny-ass chicken chunks at the top - how artsy. No bacon, no pickle, no hash brown, no egg - nothing that would justify this ridiculous price. And the portion size is so small you'd give it to a starving African child and they would still be hungry afterwards. There are expensive places around Norwich but at least they offer something special/unique or do foreign cuisine - the most foreign thing about an establishment serving burgers and chicken wings was my Polish ass there.

site_logo

Łukasz Dziwiszewski . 2025-03-14

MORE AT Google

We were served by Hayley, she was kind, happy and we really enjoyed our bottomless brunch 10/10 would recommend ❤️

site_logo

Amelia Slack . 2025-03-13

MORE AT Google

Great all round. Mia was especially helpful and kind.

site_logo

Keira Russell-Clarke . 2025-03-12

MORE AT Google

Mia was a lovely waitress, very friendly and welcoming :)

site_logo

ashleigh . 2025-03-12

MORE AT Google

had some lovely mac and cheese , and mia was a very good server !! would recommend :)

site_logo

Abbie Brewer . 2025-03-12

MORE AT Google

Our server Mia was super lovely and the food was great as per usual :)

site_logo

Maddi . 2025-03-12

MORE AT Google

Had a good waiter (mia) and good food

site_logo

Cassidy Wright . 2025-03-12

MORE AT Google

Food was good and Mia was a good waiter

site_logo

Ewan Kelly . 2025-03-12

MORE AT Google

Mia (our server) was lovely and the food was so yummy! Had an awesome time, great for birthdays

site_logo

Bethan Knight . 2025-03-12

MORE AT Google

The burger was amazing Mia our server was great. Lovely spot for dinner

site_logo

Nathan Tritschler . 2025-03-12

MORE AT Google

food was great and mia was lovely with great service!!

site_logo

Zoe Wakefield . 2025-03-12

MORE AT Google

Had an amazing time at TGIFridays for a bottomless brunch, we had Fraser serve us, he was soo polite and kept us topped up with drinks!!

site_logo

Estee Anema . 2025-03-09

MORE AT Google

Had an amazing time for my birthday celebration at TGI Fridays by Fraser!!

site_logo

Emily Jarvis . 2025-03-09

MORE AT Google

We ate here on a Friday night and the service was fantastic. Very quick and helpful. Mia was our server and she was lovely Food was delicious as always!

site_logo

Lucy Stone . 2025-03-08

MORE AT Google

Hayley was brilliant, so on top of refills with the bottomless brunch. Great service x

site_logo

Cara Bradley . 2025-03-08

MORE AT Google

Georgia served us and she was lovely, she even managed to get a smile at of the 11 year old birthday girl after feeling ill or evening!

site_logo

shona hudson . 2025-03-08

MORE AT Google

great food and service thanks hayley

site_logo

Oliver Albery . 2025-03-06

MORE AT Google

Had a lovely meal served by Hayley

site_logo

Aaron Moir . 2025-03-06

MORE AT Google

Hayley was very polite had great service, was mates birthday and she made it a good time for us

site_logo

JustJoshy 27 . 2025-03-06

MORE AT Google

Me and my partner have come to Norwich for a holiday and came here for dinner. The service from a gentleman called Eddie was amazing. The food and drinks here are amazing! We would come again.

site_logo

Conor O’Leary . 2025-03-06

MORE AT Google

Delivery was late and food was cold

site_logo

Louise . 2025-03-06

MORE AT Just Eat

Lovely meal and great service from Hayley

site_logo

George Simmonds . 2025-03-06

MORE AT Google

Great place, great service, Hayley was an amazing staff member

site_logo

Jamie Rich . 2025-03-06

MORE AT Google

Hayley gave amazing service, she made the environment very positive and would definitely recommended coming again .

site_logo

Lucy-skye Merriman . 2025-03-06

MORE AT Google

Hayley gave amazing service and made the evening very postive. Would definitely come again!

site_logo

Rosie Langley . 2025-03-06

MORE AT Google

Amazing birthday meal! We had the bottomless pancakes 🤪 thank you for looking after us Mia!! 😁😁😁

site_logo

Sophie Ling . 2025-03-05

MORE AT Google

A great experience overall! Came for a friend’s birthday and unlimited pancakes which did not disappoint! Mia was very welcoming and an overall lovely host - would recommend :)

site_logo

Charlotte Baker . 2025-03-05

MORE AT Google

Not very busy, service a bit slow. Food was delicious, recommended by waitress.

site_logo

Julie Littlewood . 2025-03-02

MORE AT Google

Excellent service from Mia! Friendly, attentive, food served quickly and tasted great. 2 for 1 cocktails always a winner!

site_logo

Helen Godfrey . 2025-03-01

MORE AT Google

We were served by Mia today who was great. Really welcoming, great service and always made sure we were looked after.

site_logo

Vicky Godfrey . 2025-03-01

MORE AT Google

Waitress lilli was quick and lovely. Great service

site_logo

Mia Doyle . 2025-02-28

MORE AT Google

experience was overrall good! lilli was a great server

site_logo

georgia burge . 2025-02-28

MORE AT Google

Mia was very attentive and friendly and was never too busy too accommodate our needs. She made time to listen and advise and talk us through the new menu. She always had a smile on her face and made us feel like nothing was too much Mia has a very bright future ahead of her. TGI’s should be very proud to have Mia on there staff and should look at progressing Mia within the company. Every company would beneyfrom having more Mia’s . Thank you for making our evening one to remember Mia. Very happy couple

site_logo

Allybakes . 2025-02-28

MORE AT Google

Food was cold and very expensive for what you get.

site_logo

Andrew Button . 2025-02-26

MORE AT Google

Came to TGIs for a mid-week dinner with mum for a birthday and had a great meal. I would recommend the sesame chicken strips. Mia served us and was very attentive, helpful and friendly and brought over a slice of birthday cake for mum which was so lovely. Will be coming back!

site_logo

Sonja Edgar . 2025-02-25

MORE AT Google

Mia was very professional and friendly with her service. Great food 👍

site_logo

Jacqueline Smith . 2025-02-25

MORE AT Google

No corn ribs but great food otherwise.

site_logo

Kerri Brown . 2025-02-25

MORE AT Google

My 2 friends and I went for bottomless brunch today. Exceptional value for money. More than enough food for 3 of us, which was delicious, with continuously flowing cocktails by our lovely waitress, Lacey. The service Lacey provided was impecible. All round great service and experience. We will be back.

site_logo

Abbie Bunting . 2025-02-23

MORE AT Google

Lilli was my waitress, lovely girl. Great service and great food 👌

site_logo

Toni Gunn . 2025-02-22

MORE AT Google

The food was excellent and Mia was very friendly

site_logo

Les Gray . 2025-02-22

MORE AT Google

Great service, friendly, informative. Mia was a great help and knew what to recommend on menu. Lovely food.

site_logo

claire Gray . 2025-02-22

MORE AT Google

Brilliant service and lovely girl can't wait to come back xx

site_logo

Sophie Fitzpatrick . 2025-02-22

MORE AT Google

Mia was so good ask for her next

site_logo

Abi Butcher . 2025-02-22

MORE AT Google

Mia brilliant service for my daughters 18th brilliant thank you so much

site_logo

stacey wareham . 2025-02-22

MORE AT Google

Mia was awesome excellent service

site_logo

Tyler Riley . 2025-02-22

MORE AT Google

Her name was Mia and shes amazing

site_logo

Michal Ramabulana . 2025-02-22

MORE AT Google

Great food and Georgia made it a great evening!!

site_logo

Samantha Baxter . 2025-02-22

MORE AT Google

Georgia was a great host and food was great

site_logo

Thomas Baxter . 2025-02-22

MORE AT Google

I recently dined at TGI Fridays in Norwich and had the pleasure of being served by Georgia. From the moment we walked in, Georgia greeted us with a warm smile and guided us to our table with enthusiasm. Her friendly demeanor set the tone for what turned out to be a fantastic dining experience. Georgia's knowledge of the menu was impressive; she provided excellent recommendations that made our choices so much easier. We decided on the Jack Daniel's Glazed Ribs and the Sizzling Chicken & Cheese, both of which were prepared to perfection. The ribs were tender and flavorful, while the chicken was complemented beautifully by the melted cheese and lively vegetables. Throughout the meal, Georgia was attentive without being intrusive, making sure our drinks were full and that we had everything we needed. Her ability to anticipate our needs before we even voiced them was a testament to her excellent service skills. The restaurant had a lively and inviting atmosphere, which paired perfectly with the quality service provided. Georgia made sure our dining experience was seamless and enjoyable, finding just the right balance of friendliness and professionalism. I highly recommend visiting TGI Fridays in Norwich and asking for Georgia if you want a dining experience that combines great food with exceptional service. It's staff members like her who make dining out a real pleasure.

site_logo

tal vaknin . 2025-02-21

MORE AT Google

Great food, Georgia the waitress was great, happy, polite and fast and keeping us updated. Would come back again!!

site_logo

Hyrum Jolliffe . 2025-02-21

MORE AT Google

Mia at TGI Fridays is awesome. Great service and very friendly. Great food and atmosphere.

site_logo

Michelle Semrau . 2025-02-19

MORE AT Google

Had dinner here tonight with my partner and my 3 year old son. We had Lili serve us and she was great, very friendly and she was great with my son. Food was good and served pretty quick, just what you need when you are with a toddler. Thank you Lili, an asset to your team :)

site_logo

Iona Huggins . 2025-02-19

MORE AT Google

Georgia was very helpful and friendly and made our experience enjoyable.

site_logo

Adam Simpson . 2025-02-18

MORE AT Google

Good venue, waitress (georgia) was friendly and her knowledge of menu was superb. Supportive in getting a good deal as well

site_logo

Sam Hennigan . 2025-02-18

MORE AT Google

Georgia was fantastic nice and quick Food was great Great atmosphere

site_logo

Owen Bryant . 2025-02-18

MORE AT Google

Had a great meal here with friends Georgia was a delight to deal with.

site_logo

James Simpson . 2025-02-18

MORE AT Google

Great meal. Loved the 2 4 1 cocktails and very attentive service from Frasier.

site_logo

Helen Pleasants . 2025-02-16

MORE AT Google

Mia was a great host, great works meal. Would definitely recommend

site_logo

Sasha Murphy . 2025-02-16

MORE AT Google

Had a lovely meal in Norwich. Food was lovely and we were served by Mia who could not do enough for us and was very friendly and served with a smile which I think is important in making you feel welcome.

site_logo

Kay Stone . 2025-02-16

MORE AT Google

Mia was great gave us amazing service and was a really good host for our works night out.

site_logo

adamwells48 . 2025-02-16

MORE AT Google

Great works meal and we were really looked after by Mia. The food was great would certainly recommend

site_logo

Sarah Torres . 2025-02-16

MORE AT Google

Mia at TGI Fridays and all the team was fantastic, we had organised a work gathering and they catered for everything we asked the food was fab and quick! Great experience

site_logo

Mike Moughton . 2025-02-16

MORE AT Google

Amazing service from frasier, nice attention

site_logo

Canny Falls . 2025-02-16

MORE AT Google

Lovely meal. The waiter (Frasier) was really attentive and came over regularly to refill drinks and check our meals were ok. I would recommend the ribs - they fell off the bone.

site_logo

Louise Baldry . 2025-02-16

MORE AT Google

Brilliant atmosphere , the server frasier was well mannered and was sharp to take our order and bring our food out asap perfect

site_logo

Jak Berton . 2025-02-16

MORE AT Google

Great service from Fraiser, lovely food too!

site_logo

Charlotte Carter . 2025-02-16

MORE AT Google

Great experience and brill and brilliance service from Frasier

site_logo

Charlotte Carter . 2025-02-16

MORE AT Google

Had Frasier as our server and he was welcoming and quick. Made sure he helped me with everything

site_logo

Archie Mutch . 2025-02-16

MORE AT Google

Food was below average, waited 30 minutes for our food and it arrived cold and didn’t even get anyone to serve us for 20 minutes, it’s a huge let down would not recommend

site_logo

g_nuthall . 2025-02-15

MORE AT Google

Great bar and decor, but service so slow that it took 25mins just to grab a pre dinner drink and the meal itself arrived cold. For £9.95 you get the shells of 3 half potatoes with no flavour, the accompanying sauces arrive in tiny plastic tubs (you get the same for half or full rack of ribs, it’s just not enough for a full rack - want more? That’s £1.50 a pop!). Just awful - NEVER AGAIN.

site_logo

Laetitia Webb . 2025-02-15

MORE AT Google

Very nice food , sesame chicken was so good and so we're the cocktails , Hayley our server was friendly , we will be back.

site_logo

Andrea Gurney . 2025-02-14

MORE AT Google

very good food with excellent service, Thanks Hayley !!

site_logo

curiousJag48 (jg19012006) . 2025-02-11

MORE AT Google

lovely food great service thanks hayley

site_logo

Bradfc 101 . 2025-02-11

MORE AT Google

Food was ordered at 5.30 for 6.30pm and turned up at 7.30pm

site_logo

Oliver . 2025-02-09

MORE AT Just Eat

Very disappointing. It's just not what it used to be. We didn't complain but... they'd run out of Guinness and cider - we were only told this when other drinks were being delivered. The pepper mill on the table was empty. The mayonnaise delivered was lite. The chips were lukewarm. The toilets showed no evidence of "we take great pride". I could go on. The staff were pleasant and helpful. But the prices are eye watering. Given the abundant choice in Norwich, we won't be rushing back.

site_logo

Tim Colman . 2025-02-09

MORE AT Google

When we first arrived we were ignored by 2 members of staff and stood for about 5 minutes to be seated. Waited nearing 30 minutes for 2 drinks (it wasn’t busy) were not asked if everything was okay with the meal at any point. Had to seek out and ask the waitress for the bill due to them being absent if service for the entire dining experience. the mixed grill was £40 and the steak was the most horrible, chewy piece of ship (autocorrect 😉) I’ve ever had. Not impressed with the quality of meat for £40 a serving. Would not hurry back. I’ve never left a bad review before but the food and service were not good.

site_logo

Max Leggat . 2025-02-08

MORE AT Google

Burger and Fries well cooked, hot and very nice. Unfortunately milkshakes came with lids that were too big and no straws. Fast delivery.

site_logo

Simon . 2025-02-08

MORE AT Just Eat

Similary restaurants in East of England

restaurant_img
3.9

1445 Opinions

location-iconUnit 410
American
outdoor_seating_98830takeaway_98830delivery_98830

Portion sizes are a bit on the small size for the price point but otherwise great. The staff are really friendly!

restaurant_img
3.9

1671 Opinions

location-icon107 Salhouse Road
American
outdoor_seating_98842takeaway_98842delivery_98842

Brilliant helpings of Nachos and my club sandwich was brilliant. All at a very good price.

restaurant_img
3.8

913 Opinions

location-icon4 Exchange Street
American
outdoor_seating_96854takeaway_96854delivery_96854

My partner had been threatening to take me here for a long time but I was pleasantly suprised by how light and clean the restaurant was, the decor and music were superb and we were welcomed in by the manager We both chose burgers with home made chips and the lightest crispiest battered onions rings, all of which was delicious and good size portions The restaurant is up a flight of stairs, as are the lavatories so not recommended to wheelchair users or people with mobility issues I really recommend this establishment and urge you not to overlook Captain America if you are passing

restaurant_img
4.0

2868 Opinions

location-icon17/27 Orford Place
American
outdoor_seating_197050takeaway_197050delivery_197050

Delicious, one of the nicest burgers 🍔 😋 Milkshake and fries also superb. 4 not 5 stars for price.

restaurant_img
3.8

835 Opinions

location-iconOld Post Office Court
American
outdoor_seating_98703takeaway_98703delivery_98703

really great tucked away place fantastic leather seats great after a long distance don't take your wristwatch