Captain America's in Norwich

Everything done ✅ just perfect, burgers were tasty and portion size spot on. Kids loved the soda floats. Will be coming again.

After booking here last minute for a birthday, it was fantastic even had a birthday card and balloon on the table when we arrived, the food was amazing and so was the service couldn't fault a thing will definitely be back after finding this place 😀

Managed to get a last minute booking on a Saturday night. The staff were excellent. I opted for the classic with crispy bacon and was very pleased. The burger meat was succulent and well seasoned. Paired perfectly with the gherkin and salty bacon. Whilst my friend was in the loo I stole some of his chilli from his ‘Thor’ burger (a chilli burger) and boyo boy was it worth it. Amazing chilli! Perfect consistency for adding to a burger, quite thick so still able to pick it up and eat it and it had an intensely rich flavour. My partner had the steak, this was cooked to perfection and I would probably rate as the best steak I’ve tasted in Norwich to date. Considerably better than Prime restaurant and you don’t require a head torch to see what you’re eating. Fries came with all dishes we had and I would rate them 10/10. They were crispy and gave me a homemade feel rather than your typical bulk bought jobby from macro. It really elevated the plate and shows how much the restaurant cares about good quality cooking. One thing I really like now is that the portion sizes are perfect. They used to be huge and unmanageable but now they are just right, allowing space for starters, desserts or vast quantities of booze. The cocktails were very reasonably priced and delicious, love the addition of the New York sour!

Mac and cheese was sauce-less, literally being served as macaroni pasta topped with cheese. The chilli burger was okay, albeit the accompanying chips were undercooked and hard.

A Norwich institution for Burgers with an Americana atmosphere. Burgers are still great after all these years, sad to see the booths have gone and whoever decided corregated iron made good wallpaper and that food should be served in enamel dishes needs their head testing. Unfortunately the place has lost much of it's charm although the food is still good.

Superb service and extremely friendly staff. Food was excellent quality too. My kids loved it here!

Popped in for the first time since the New Owners have taken over for a spot of lunch and being in the City good advantage if we fancy taking the bus instead of the car and then we might be able to try one of their cocktails! Not to over done with the decor and a lovely cosy atmosphere. The menu might be small, as mentioned in other posts but for me this was ideal as with other American diners I have often sent the server off so I can study the menu for longer but the choice is still good and my server did say they would try and accommodate a change if possible. Food is mostly locally sourced and fresh so don't expect frozen cooked curly things. Nice to see that the plate was not overloaded which I find quite off putting has it puts me off my meal and i don't like waste but I do like value for money. I left full and slightly sad that I had not room for Dessert. Will definitely go again! Most interesting to see the original menus on display!

Perfect, I love the rips so that the place to go 🙌

Amazing food, amazing costumer service staff are very friendly and welcoming best place I’ve eaten in a very long time would highly reccommened to anyone. Will defiantly be returning

Mum and dad used to take me many moons ago, revisited recently and pleased to find I enjoyed the food as much now as I did then.

Been coming here for years but sadly on this occasion for me it was disappointing. Service excellent but made you feel rushed. The booths have been removed which has lost its vibe somewhat of an American diner. No other customers, floor underneath our table had squashed food remains. Staff sitting at the bar. Maccy cheese was dry with no sauce, milkshakes great, very small portions. Definitely a noticeable change which is such a shame. I will be giving them another go as the rest of my party enjoyed their burgers as it may have been the time of day. Just ok for me on this occasion 😊

very bland and there wasn't very much of it either for the price Thought it was just what I chose but my family felt the same

Six adults, one child (9 years old) and one toddler visited for dinner. We each had a burger and fries, a drink, shared some sides, and a dessert. The food was tasty, warm and filling. One member didn't like the beer, this was replaced. The staff were friendly and attentive. Would recommend. Only giving four stars instead of five because the £8 children's mac 'n' cheese was the same size as the £4 side mac 'n' cheese, except it came with a very small piece of garlic bread, a larger portion would have been appreciated.

While the menu is the same the new owner has improved the quality 100%. The majority of food is now prepared and cooked fresh using locally sourced ingredients, and you can really taste and see the difference! Captain America's had been a firm favourite of ours for over eight years, but after a few meals of cheap frozen food we were put off for quite sometime. I'm really pleased my son talked me into going back, we were not disappointed and can't wait to return!

Chips were soft and oily, bottom of the tray was swimming in oil. First and last visit

Been coming here since I was young, always been a great food stop out for lunch, and nostalgic coming back every time

Really nice food, was very quiet when we went so no problem with accessing a table. Food arrived very quickly

Hell yeah. Needs more guns and liberty

First came here in 1980 I'm my first student year was an awesome place. 40.plus years later still a great time

To be honest, it's supposed to be a burger place and we didn't have burgers. Their beef hotdog is fairly decent, but their chicken platter was really sad. 3 dry wings, onions wings with no onion taste, a sad flat chicken breast smirred in mediocre sauce. On the plus side, Their Mac and cheese was good.

Best burger in Norwich. Lovely meal. Great atmosphere and super service. Couldn’t better our meal and evening. Very reasonably priced.

Having been going to Captain Americas for the last 50 years I went there yesterday for lunch. On entering the building I immediately noticed the lack of old seating, gone and new stand alone tables in their place! As for the menu, it seems to have shrunk since I was last in there!!! The chips looked and tasted different also the condiments were gone! There was no queues to get in…. Just a sad experience. The staff were lovely though.

Norwich….where are yooooouuuuu???!! Tonight was our second visit in a short space of time, after a long, long time since eating here. New management has brought this institution back to its former glory. The burgers are fantastic. Good, honest burgers - not hipster, messy burgers - but something that has a feel of how things used to be…..not messed about with but super tasty. Onions rings are great, homemade (not frozen muck) the same with the great homemade coleslaw. I have seen some moans about the portions being small - they are perfectly adequate for burger and chips - I fear we’re all becoming greedy guts’ with ridiculous expectations of the amount of food served. Who needs a gigantic mountain of fries?! The service was equally great - friendly, efficient, all you could ask for. Also, they serve Brooklyn lager on tap - I’m not sure where else in Norwich you get that nowadays but it’s worth the visit alone in my book. If that doesn’t tickle your fancy, there’s a great (reasonably priced) cocktail list!. I just don’t get why more people aren’t visiting. Get your bum down there.

2nd time we've visited and both times have been phenomenal, staff are incredibly attentive and helpful and the food is always spot on, good decor inside and out. All in all, it's definitely worth a visit!

Fantastic place! The drinks are amazing, the bar knows what they're doing, and the food is incredible. Quite possibly the best hot dog I've had this side of the Atlantic!

Great place to eat. Really good food and if you are in the window, a nice people watching place to watch the world go by. Be aware of the steps to get up to the restaurant, its an old building with quite steep steps, I just took my time with them! My club sandwich was delicious and my husband enjoyed his burger. Very reasonably priced for today's current market, so worth a visit without breaking the bank, even with an alcoholic drink each. Just one star knocked off as the tables were super sticky, I think it's where the varnish gets tacky after cleaning. Otherwise it was a nice experience and I would visit again.

Food was quite standard and portions small, nothing amazing or significant. The service was slow but friendly enough bit wanted to charge for sauce and could have done more. Atmosphere was dead, empty with staff rattling around chatting all evening.

Great, possibly the best Authentic Burger bar in Norwich, going since the 70s and still a good place for burgers etc. Also very nice cocktails and fantastic service.

Came back here for a 30th birthday treat for my son. Not been since pre covid and wanted to give him the true American diner experiences. Was disappointed to see the decor had changed, menu choice seemed smaller, kids baby shark only came with 1 fish finger which was disappointing for the senior person with us, and the Frank furter was extremely salty. Having said that the place was clean, service was OK and food was hot. Just disappointing overall, as this was always our go to place when in Norwich

Came in for a meal by myself whilst killing some time, had walked past many many times, but had never been in before. Staff were welcoming and friendly and it was clearly a small business because of the intimate layout. Food was hot, well priced, and the Thor burger I ordered tasty and didn't fall apart in my hands. It was also a proper burger unlike Zak's that gets served open with the bottom bun soaked in sauce. All in all a nice meal, and will when the next opportunity arises go back to try the other items on the menu.

The staff were very accommodating and friendly. Wait times for food a little longer than expected, but staff did apologise for this. Food was mixed overall. Good portion sizes! Chicken burger was fantastic! But the chicken strips were incredibly salty. I couldn't finish them due to this.

First time here, and have to say I was a bit disappointed. Waited quite a while for just mediocre food. Service was okay, not really any atmosphere. Unfortunately for Captain America's there are much better burgers to be had in Norwich.

Me and the other elders ate there regularly. Back in the fal off ' 82. Was there on our LDS missions, over from the states. Was our home away from home. Great food and atmosphere not to mention the staff!

A great little find for some dirty burgers! Smallish venue serving burgers, hot dogs and other dirty treats. Great atmosphere and staff that couldn’t do more to help if they tried Food was delicious and good value, cooked fresh to order Would recommend a visit if this is your sort of thing

Found glass in my food. They lied about what it was. At least we didn't pay.

Been here a few times in the past and always great. This experience was a little different but this is a constructive review not a moan. Had chicken burger meal and kids chicken strips for my child. Both tasty! I had a strawberry shake which was amazing, so much that I ordered another almost straight away. Improvements? (Easy wins in my mind) Chips - were floppy, didn’t feel like they were cooked long.. certainly not “fries” Music - modern rap didn’t fit well with the 1950’s theme and wasn’t very family welcoming.. suggest revisiting the playlist Drinks menu! Add those famous shakes to a Menu somewhere.. I didn’t spot the drinks menu and was only presented with coke/sprite etc as options until I asked about shakes! Great service, the young lady there was very polite and friendly and the burgers / chicken were awesome! Will visit again! Hope these suggestions help!

Came back after more than 40 years, still great burgers and friendly service.

Delicious American style menu, didn't disappoint. Waitress was extremely friendly and helpful. Highly recommend.

Not quite the place it used to be

Such a great experience from start to finish! It was our first time here, and definitely won’t be our last! The food was absolutely delicious, and generous portions too! The service was impeccable, very attentive, friendly, polite and never kept us waiting! The server made an error with our order but it was promptly corrected and they went above and beyond to make sure it was put right. Outstanding service from both waitresses! We will definitely be coming back soon! One of the best burgers in Norwich!

I have been here once before and my experience was amazing, the food was phenomenal and the staff were lovely. This time as soon as we walked in we were immediately judged by the staff, the waitress was not interested, we ordered 2 cokes and they tasted both very flat and off, II got the chicken Burger (7) and it was burnt and it was all I could taste, When asked if i wanted sauce the waitress Rudely said "What" in the most horrible tone, it felt uncomfortable to be there, we just wanted to leave.

Friendly staff good food Thankyou :)

Great service and family friendly staff. Food is good too including meals for children.

Can't wait for our next visit absolutely loved it and so did my little one x

Absolutely disgusted with the Macaroni Cheese. Others had burgers which were OK but Mac Cheese apart from being a minute portion it had no Cheese sauce. Complained to waitress who removed it and came back with same plate with some sauce over top which had been warmed up under grill. It was awful and was charged £10.95 + £1.50 for bacon on top. No offer of refund or substitute.

Lovely meal, shake and service from the gorgeous Alex!!!

Not what it was a decade ago, and a disappointing experience. It took 45 minutes for 5 burgers to come out, all with soggy, luke warm fries. I ordered the Caesar salad, which was £10 plus £3 for chicken. What came out was lettuce (amounting to the size of a side salad), about 60g of chicken, and 8 stale croutons. Obviously you should never order a salad here, but still...it was shocking. Sadly, I'll never go back.

Haven't been here for years. Was in the area, and saw that it was open, as I thought that it had ceased trading. Climbed the familiar helical staircase and entered the premises. There is now a bar area, which there never used to be, but the dining area seemed quite small. Not much of a wait to bring menus, and ordered food and drinks from friendly, chatty staff. Food arrived without too much of a wait. They used to have decent sized portions. Unfortunately the sign which read come in hungry go away happy, failed to fulfill its promise despite ordering extra onion rings and coleslaw. The burger although nice was not particularly hot either. Would have liked to have given a better review for old times sake, but was sadly a bit disappointed.

Food was decent but honestly the worst dining experience I’ve had. We were ignored by the waiting staff for 30 mins only for them to forget our order after 2 hours with an excuse that the till wasn’t working. Absolute lie (we used the till when paying). Other tables had to go up and ask to be served whilst staff sat on snapchat sending voice notes! No apology from the staff before complaining at the end. Got one free drink for our table of 4 as a result…we arrived at 6 and left at 8 just for a burger. AWFUL!

An American diner atmosphere. We loved the decorations. We've ordered two captain America burgers, they were very tasty. Overall great place!

The best American food we've had since visiting the states. The mac & cheese was perfectly cheesy, the bbq wings were crispy and the sauce was delicious, and the chili burger was awesome. Great friendly service too, will be going back when we visit Norwich again

Staff very good. Hot dog meal average. ‘American’ burger absolutely appalling. No dressing. Not even a lettuce leaf. McDonalds 99p burger more appealing.

Have not been for a while but my last visit was disappointing, service was rubbish and the burger very dry and bland,

Had lunch with friends, including children. Food was excellent and Lisa, who served us was excellent. Been going for 50 years and here's to the next 50!!

OMG I AM SO SORRY TO POST THIS REVIEW We arrived...ordered our food ...told that...no bbq sauce..diet coke ....nothing was Really available The lovely staff seemed so embarrassed....and when our meal was delivered...they had to tell us that they couldn't provide a knife We waited one hour and 15 minutes for our meal to be brought to the table

Classic Norwich restaurant. Great food.

sorry in the past, I have loved Captain America's but

I would happily go back. The young woman serving did a fabulous job.

An excellent meal out! The buffalo wings were incredible. The staff were super friendly and the place itself was really cool.

Really friendly service, despite being short staffed. Ten out of ten for effort.

Came here for dinner with my partner and it was exactly what we needed after a long day of shopping and site seeing. Our server Sophia was lovely and couldn't ask for a better host. Super friendly and knew the menu inside and out when I had questions. For starters I had the BBQ wings and my partner had the blooming onion, both were done perfectly. For mains I had the Captain America cheeseburger and my partner had the dirty rooster chicken burger with cheese. Both were amazing and really put you in a good place, full but not bloated. The quality was excellent and you could tell that everything was made fresh - the fries were especially good in my opinion. All of this was reasonably priced considering we had the above and two drinks each and a side as well. Would highly recommend visiting and whilst a lot of other reviews on here complain about it "not being what it used to be" etc. I think with a few more memorabilia items on the walls and the music a little louder it's a great place to spend the evening. We will definitely be coming back to visit in the future.

Great food superb portion sizes well priced

Loved it! Great food and fab service x

A blast from the past! Great American food and fantastic & friendly service

Thought we would try this restaurant wished we never bothered, weres the salad in the burgers thought that would come as standard in any burger,ordered the ribs so dry, manager buggered off ,poor girl left on her own very disappointed won't be back

Sorry Brits, but you are being ripped off at this place. Visited September 7th @ 4:00PM. Table of seven and we were the only table, so service was great! Food was not good. Monkey Fingers "chicken strips" were over cooked. Cesar salad wasn't even worth £1 made only with the Ice burg white core lettuce, and the hamburger patties are cooked from frozen, not fresh. Place should be hip but comes across more as a dive. Came here on a local recommendation and decided to see what they thought was soooo great. This place misses the mark.

Food very poor. Used to go a lot. Hadn’t been in a while & was very disappointed.

The service was really great, very helpful and attentive. However, the food was low quality and I don't necessarily think down to the ingredients. I think the quality of the preparation and the cooking was the issue. The meat based burgers were really greasy, it was dripping into a pool on the basket they were served in. The chips were somehow soft and greasy from the oil they were cooked in, I suspect due to the oil being on too low a temperature. I also think maybe the same issue with my son's chicken burger, he struggled to eat it. It was too dry and the coating was falling off. Again, possibly due to the wrong oil temperature. Lastly, the table we sat at was sticky and needed cleaning down. If it was half the cost, I think it would still be a little too much but at least I wouldn't have felt as strongly as I do, but for that price, I can't not comment on it. I really wanted to enjoy this, I thought it had improved after falling short for so many years and now changing hands, but sadly no. I think if improvements aren't made, business will drop, and that's a shame.

A fond favourite of mine for many years...but sadly this was my last visit to Captain A's. Half the delight of eating here was the Americana - number plates on the walls and the fantastic booth seating has all been removed to make it look just like any other industrial restaurant. The play on Captain America has slipped into the menu, with most items now based on Marvel characters, leaving the American aspect behind. My Thor burger was tasty and the fries were piled high, but my partners enemic hotdog was rather lack-lustre. Sadly the thick shakes were dissapointing too and gone within a few sucks of the straw, rather than the challenge of getting it through your straw of old. Whilst the staff were friendly and accommodating, this long held favourite eatery has lost its warmth, chararacter and charm. Good bye old friend

Go here everytime we're in Norwich. Food is 5* and the service is first class. We're lucky enough to have the only captain America in this country. Love the place.

I've been here twice in the past couple of weeks and had an absolutely lovely time. The staff especially deserve a 5 star review, they're so charismatic and friendly. Perfect atmosphere for a family meal or celebration with friends.

Changed a little from when I was last here, but really good food and amazing staff, would definitely recommend

Trip into Norwich and had to go back to Captain A's. Last came in 2019 but we have been before that. This time didn't disappoint. Service was really good, food great (very filling BLT) and milkshake was brilliant. Yes,decor has changed but still holds some original charm. Will be back!

I don't wish to be over critical ,but the iconic bench seating is gone along with the generous portions I paid fifty quid for two mains and two desserts and couple drinks and to honest would be better off going one of the fast food chains instead,lovely polite staff though .

10/10 very friendly and welcoming staff, the food was great and reasonably priced.

Visited for the first time since refurbished Very friendly welcome,gone are the cramped benches now separate tables and chairs plenty of room Food was lovely we had the chilli burger, chips are like home made excellent Will definitely return!!

Hadn't been here for a long while and was almost put off by some reviews. I'm glad I came. Yes, the decor is different, but the food remains very good and the fries were particularly good. Service was good, they were happy to go to great lengths to accommodate diners. It's not cheap, but quality shouldn't be. If you liked this restaurant in it's heyday then it is still worth a visit.

Great place with American theme and style burgers was great and home made chips was the icing on the cake amazing staff and nothing was 2 much trouble for them 🙂

The new decor is lovely update and staff were really friendly. Sadly the menu is now rather poor and the portion size awefully small and i left feeling hungry. The main reason I've been going for nearly 37 years was the food was great and large portions. If they can correct that I'll go back, but otherwise I'd avoid

I hate to say this but it was not that good. The wall was crumbling so there was concrete falling around my food. We ordered a steak and it was not cooked to how we asked and parts were raw. It was just not worth the money. There was no communication between the workers so we got asked multiple times for our order. Overall just not a great experience.

A real slice of americana, great food, great service, great music. I've been visiting on and off since 1980, Captain 'A's' is part of what makes Norwich unique.

Fantastic experience, food was lovely and the service was above and beyond. Impressive New renovation makes the place look sleek and modern. Can’t fault it! Captain A’s is back!

We took the kids here for lunch and had a nice time. The food was good in the main, however there were a few faults. My partner's diet coke tasted odd, when we looked at the bottle it expired in 2020! This was promptly replaced and many apologies offered. The buns on all the burgers were a little dense from being stale, one was so bad it had to go back, but again this was swiftly replaced and wasn't charged for. The only other issue was that the chips were a bit too salty, albeit we ate them! We very much wanted to love this place, it had clearly been recently redecorated and looked sharp. The service was very friendly and faultless (they also offered a 10% discount for a subsequent visit). I think any one or two of these faults could be forgiven, but it is hard to do so for all of them. I wouldn't not go back, however the competition is stiff and there are many other places worth a try.

Really friendly and fun, Vege options on loads of things (ask though as it's not obvious). The food was excellent though.

Re-opened today 8th March 2022. Trying hard, limited menu. Good service and good food

One of my favorite places growing up. The new renovations make it look empty and sad. The food itself was very average the only saving grave was the mac and cheese.

Captain A’s is back!! Yes it looks different from the 1970s but it is still here. Burgers are back to where they were. Menu could do with having some of the classics back. But cant have everything. Great staff. Well done. Like it. Will be back.

Stopped in for lunch. Delicious burger, topped with a generous and delicious topping of chilli. Mac and cheese as well made, and a good size portion.

I have been going here since the very early days, was my favourite burger place, sadly no more the refurbishment is ok, the burger was alright but nothing like the old days, fries were a dark brown and not firm and crispy, friends with myself had unpleasant desert although mine was ok, it was expensive for the amount you recieve, sadly it is a shadow of its former self

Absolutely shocked and disappointed, used to be mine and my mums favourite restaurant before covid, went in tonight and I certainly won't be going back again, steak served on only what i can describe as a baking tray with non grease proof paper absolutely drenched in grease, chips burnt to a crisp and my pathetic burger served in a dog bowl absolutely tasteless! Like i said won't be returning and certainly wouldn't recommend!

Rubbish couldn't even eat there overpriced and who Wants to eat on a high chair

Great burgers Great service and a great hostess who made me a white Russian even though it wasn't on the menu brilliant!

Thought I would pop in here with my son as I had great memories of this place sadly it didn't live up to the memory. Staff were friendly and the place was clean but there was very little space to move once sat down as tables are very close together. The food was passable but sadly nothing to write home about. Captain America's was OK but I will not be visiting again especially with so many restaurants offering the same fare in norwich.

I want to say so many good things, but it's evident that a new team who are clearly learning as they go along have a long way to go. Staff like Livvie are a breath of fresh air and incredibly attentive. Keep doing what you do! Dealing with big parties is a skill this team have yet to master. I can accept failure, however I can't accept not trying. Food was good, despite an absolute farce when trying to pay the bill.

Have been going here since the 70s. It has changed hands a couple of times and has recently had a refurb but still great burgers and cocktails

First time visiting this restaurant. Entrance opposite Jarrolds. Steep stairs only to the first floor. Could be problematic for people less abled. Cosy setting. We had reserved a table which is probably recommended. The choice of starters is limited to three dishes. The main menu had a variety of dishes mainly named after comic book characters so I had a rack of ribs!! The food was plentiful and cooked perfectly. The staff were friendly and attentive. So much so that, as we were wearing Norwich City FC clothing, were asked whether we were season ticket holders. We were and were told we were entitled to 10% off our bill. Result!! I would recommend this to anyone who enjoys an American menu!!

Good sized portions and tasty burgers. Cant grumble

The change it need looks amazing i hope you all enjoy it like i did

Five of us dined, five of us have diarrhea and sickness, it has been reported to the food standards agency, i'd written most of the review before the symptoms showed up.I've been to Captain America's about a dozen times over a 40 year period, it has been somewhere i went as a teen, young adult and a dad, however, it's going to be dropped off the list.I don't want to sound repetitive, but, it's another restaurant trading off a former reputation.We had the "Dare Devil", a chicken and ribs combo with fries and coleslaw and ate it all. The ribs were very similar to those you buy vac packed at any supermarket, the chicken wings were exactly like supermarket breaded wings, even down to that funny taste all mass processed breaded chicken has and the chicken steak/breast was very small and underwhelming.I'd equate the food to that of an industrial estate cafe i visit. The ribs, chicken wings and chicken steak are available on different days, but, the quality and flavor is the same as Cap Ams. i like the estate cafe and will give it a good review when i have time, but, i'm not paying Captain America's prices! The service at CA was good and the food was very well presented, but, at over £20 a head for one course and a coke i expected something better than you could shake and bake at home or get at a good greasy spoon.I'm disappointed that another of my old favorites has slashed it's quality while maintaining or increasing prices, especially as it also made us ill!!The reply i received from CA"dear customer ,we feel very concerned that you put a post on trip advisor after vising us and the rude remarks you made about our manageress and then ringing her for your money back, as for our food we now make everything on the premises and cook fresh and all our meat comes from a good quality butcher not a supermarket and on your visit to us all other customers said how much the food had improved and what good value it was .if anybody has a problem when in our diner we would rather you approach us for it to be corrected but after your comments you made about my staff member I'm not surprised."My response.1.Please read the review, the only comment i made about any staff is that the service was good! I even left a small tip as i felt the food quality was not the waitress fault. 2.I did not phone for a refund, i don't ask for food refunds, i just don't use them any more. If a refund is what i wanted i wouldn't have completed the review prior to contacting CA's. The reason i phoned was to warn CA's that they could kill someone. All of us that ate were fit and healthy, however, we were all really ill, some of us still 4 days later, anyone with underlying health issues might not be so lucky. The waitress was extremely apologetic on the phone and offered a refund, i certainly didn't ask for one! She also said she would have the owner/boss call me, which they didn't. Why would she offer a refund, apologize and offer to ring me straight back if i'd been so rude? 3.All poorly run business's immediately blame the complainant instead of looking at their own procedures. Attempting to discredit reviews instead of responding to the actual issue. A well run establishment would be horrified that we might have become ill on their food and even if their was only a small chance of it being them would attempt to reassure customers that they have checked their due diligence and reinforced food safety protocols in response.4.Only people with real complaints put this much effort into a review and i'm sure you'll find that all your response has done is to strengthen the conviction of those reading it that CA's is currently a bad place to dine.

Five of us dined, five of us have diarrhea and sickness, it has been reported to the food standards agency, i'd written most of the review before the symptoms showed up. I've been to Captain America's about a dozen times over a 40 year period, it has been somewhere i went as a teen, young adult and a dad, however, it's going to be dropped off the list.I don't want to sound repetitive, but, it's another restaurant trading off a former reputation.We had the "Dare Devil", a chicken and ribs combo with fries and coleslaw and ate it all. The ribs were very similar to those you buy vac packed at any supermarket, the chicken wings were exactly like supermarket breaded wings, even down to that funny taste all mass processed breaded chicken has and the chicken steak/breast was very small and underwhelming.I'd equate the food to that of an industrial estate cafe i visit. The ribs, chicken wings and chicken steak are available on different days, but, the quality and flavor is the same as Cap Ams. i like the estate cafe and will give it a good review when i have time, but, i'm not paying Captain America's prices! The service at CA was good and the food was very well presented, but, at over £20 a head for one course and a coke i expected something better than you could shake and bake at home or get at a good greasy spoon. I'm disappointed that another of my old favorites has slashed it's quality while maintaining or increasing prices, especially as it also made us ill!!