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3,6

Based on 591 opinions finded in 2 websites

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Nº 168 in 255 in Woking

Nº 2 of 11 American in Woking

CUSTOMERS TALK ABOUT DISHES WITH.. coffee

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Merietta was very professional and kind . She’s amazing

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Vis Roxanna . 2024-04-03

MORE AT Google

Super friendly staff made it good.

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Gav W . 2024-03-22

MORE AT Google

Great service and wonderful staff who remember your name and address you in person. We love Beth and Lee.

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Sian Smith . 2024-03-13

MORE AT Google

Good coffee but it's never clean and tidy in here. The tables are normally messy.

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Amy Smith . 2024-03-10

MORE AT Google

The best thing about this Starbucks is it hasn't got TV screen menus yet.

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Alex . 2024-02-14

MORE AT Google

This is the 2nd coffee I’ve had here this week and quite frankly I’m nothing short of appalled. The first one I ordered from Just Eat, it arrived stone cold, a third filled, no syrup - nothing. I actually thought the bag was empty when it arrived. The second one I purchased in store today, 2 young men working and we ordered via the mobile app. We’re waiting for our order and it was called. However was a grande, so I said we had ordered 2 venti’s. Outrageously, the young man looked at me and said the tickets aren’t printing out the cup sizes, we’re short staffed and don’t have time to keep remaking drinks. I straight up told him that I’ve paid for large drinks, so unfortunately he will have to remake our drinks. Well the little toad basically messed around for a few minutes and basically poured the medium drinks in to the large cup. Which was so pale I was convinced he just gave me warm milk and syrup. So I’ve had to take my drink home, add my own coconut milk and my own coffee and stick it in the microwave to be able to have any kind of enjoyment from my coffee. Can assure you, I will never order from this Starbucks and that young man (blonde guy) shouldn’t be left unsupervised without a manager present.

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J T . 2024-02-10

MORE AT Google

Good coffee, but the service was a bit slow

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Nova Bhuiyan . 2024-01-20

MORE AT Google

One of the worst Starbucks to go to. The cleanliness of their seating area is atrocious. Sticky tables, dirty seating, just very uninviting. If yiu can't keep the facilities clean don't offer them. The chai latter's are uninspired powdered sweet mixes. Overpriced for spiced sugar water. A pity the state this store is in. Not a good example of Starbucks shops

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Vangelis Matthaiopoulos . 2024-01-07

MORE AT Google

The cashier should pay more attention to customers instead of their phone

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Muhammad Abdullah . 2023-12-10

MORE AT Google

Beth is absolutely fab! So welcoming and warm! Made my visit so positive and will definitely be coming back <3

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Milly Ogden . 2023-11-21

MORE AT Google

Want a refund - paid £8.20 for 1 ordinary latte 1 latte toffee crunch No china cups available ?? had to use takeaway cardboard ones Coffee tasted bitter and too strong replacements worse were watery so did not drink them Service extremely slow - tables not cleared or cleaned place and floor messy We visited Starbucks in Southsea last week great latte drinks fast service

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sweepd21 . 2023-11-19

MORE AT TripAdvisor

Require a refund £8.20 very long wait to receive coffee No China available had to use takeaway cardboard cups. 1 latte & 1 latte toffee crunch. Coffee had terrible taste was bitter & too strong replacements worse very watery could not drink. Tables not cleared or cleaned place very shabby!!! Visited Starbucks in Southsea other day great coffee fast service clean cafe.

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Evelyn Benham . 2023-11-19

MORE AT Google

Toilet is disgusting no matter what time of day I go there. Staff are nice SOMETIMES, but certain staff members make me feel like they look down on people. Tables are not cleaned regularly (or maybe just the ones I sit at). Drinks are good and I get what I pay for.

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Vivien Skripek . 2023-11-17

MORE AT Google

Drinking in but in paper cups, coffee was awful tbh really bitter and the milk tasted like long life stuff 26 quid for 4 lattes and a mocca quite pricey too ....😒 disappointed

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Kim Y . 2023-11-04

MORE AT TripAdvisor

The workers are not paying attention to the customers at all. I ordered latte, and keep waiting for it. The person who works there keep talking to her friend, making jokes etc but not preparing my latte at all. I waited almost 20 mins, and then I wanted to asked her my latte. She is acting like she doesn’t hear me, she kept talking to her friend and finally she looked at me and I asked my latte then she finally started preparing. It’s like they hate working there or something like that. The coffee shop is not clean enough and tables and chairs always at the random places, it’s just weird.

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Hilal Gungor . 2023-11-01

MORE AT Google

Staff all friendly and helpful especially the lady

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James Curl . 2023-10-13

MORE AT Google

Usual Starbucks quality, service was a bit slow though.

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Damien Fidler . 2023-10-08

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Loved the place, most of all appreciated the care and help given by Nathalie

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Pina Farina . 2023-09-26

MORE AT Google

Quick service, great tasting coffee and friendly barista’s. Additional seating upstairs and convenient location close to train station.

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Sophie Skye . 2023-09-23

MORE AT Google

Can’t fault a thing, the service was among the best I’ve had at a Starbucks and the drink was well made. Polite and friendly service!

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Anthony Furnival . 2023-09-14

MORE AT Google

I just hate they ask your name but never use it for drinks collection, just shout the drink...

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Colin Austin . 2023-09-08

MORE AT Google

Went into and got a coffee, there was only one till open and 2 people on them, service was relatively slow but friendly staff. Wouldn't mind to use again at all.

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Robbie Morrison . 2023-09-06

MORE AT Google

Very quiet at around 8.30 am but not many other places open so well done

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Angela Doodnath . 2023-08-24

MORE AT Google

Ordered a wrap N flat white.. good taste of coffee.. excellent quick service

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Gani Mia . 2023-08-09

MORE AT Google

Angela took our order with a big smile and then the barista (we forgot to ask for her name) made the most perfect java chip frappuccino we've ever had in Europe. If I could, I wouldn't go anywhere else for my coffee drinks.

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Ricardo Duran . 2023-07-12

MORE AT Google

Incredibly slow service. I ordered a cappuccino when there were 4 people in front of me. Took 8 mins to get my drink. The Pret next door has double the amount of people but they go through it very quickly. I only went here as i saw there was two person waiting for a drink and two people ordering, so I thought it would be quick. The two people in front of me ordered and then I ordered... And only then did one of the two people originally waiting for a drink had his drink made. I've often avoided going here due to the slow service and have left the queue because of it. If the prices were good, drinks tasted good, and/or it was a local coffee house then I'd wait but it's extremely poor for Starbucks. Haven't tried the food. Atmosphere is okay, especially as there's covered outdoor seating.

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Chi . 2023-06-26

MORE AT Google

Really great starbucks with good cleanliness, good location, outdoor seating and very friendly staff. Always attentive and never gets my order wrong - I order very specific custom drinks. The staff board is very cute as well. Standard starbucks coffee food.

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Gumin Joung . 2023-06-13

MORE AT Google

would not recommend. Staff are racist

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Husaina Taher . 2023-06-09

MORE AT Google

Fab store and the employees really bring the vibes. Erin is the best, so so smiley, friendly, warm and just all round lovely. Please give her a pay rise!

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Hannah Quentin . 2023-05-23

MORE AT Google

Best Starbucks service ever from Beth! Makes my day brighter! She is brilliant 👏 always positive and shining ✨️

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Sabina Stoakes . 2023-05-05

MORE AT Google

The staff are so friendly and helpful.

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Jacqueline Bolton . 2023-04-24

MORE AT Google

This is the worst Starbucks I have ever been to. - dirty - untrained staff - tasteless coffee

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Soner Güler . 2023-03-04

MORE AT Google

I was served today by Beth.she was amazing lady.make my day.🥰🥰

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Fariha islam Chayti . 2023-01-19

MORE AT Google

Wonderful atmosphere thanks to the amazing Ms Barista with long brown hair. I do not remember when I was so warmly, cordially and professionally served. Matcha latte and sweets delicious as always. This place is distinguished by the already mentioned service, climatic music and nice surroundings. I recommend everyone to stop here for a little something

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Joanna Wenta . 2023-01-17

MORE AT Google

Always get the best service there.

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Amy Reece . 2023-01-07

MORE AT Google

Busy and tables not cleared but great drinks as always.

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Tharini Sumanthiran . 2022-12-13

MORE AT Google

They couldn't understand our order so we knew it would be a mess. As we're waiting, someone comes up asking to get their drink remade... bad sign. We then had to explain so many times what we wanted and they had already started making it with the wrong milk. When it finally came out, it was really bitter like the espresso had been burnt. You'd be better off going anywhere else. We threw the coffees out, £8 wasted

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Courtney . 2022-11-25

MORE AT Google

Go to Starbucks around the world and it’s usually a life save. Woking Starbucks: Couldn’t understand a caramel macchiato soy milk, it became decaf semi skimmed bitter mess. Joke

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zenero . 2022-11-25

MORE AT Google

The new nuts latte it's delicious

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Doina Dumitrescu . 2022-11-08

MORE AT Google

Brilliant service good food and drinks and good service

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The Exploders . 2022-11-01

MORE AT Google

Slow coffee making. Nasty coffee. Stale croissant. Many dirty tables. Windows upstairs filthy inside and out.

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Bryony Allen . 2022-10-30

MORE AT Google

Really dirty upstairs. Filthy toilet. Terrible staff organisation.

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Richard Major . 2022-10-30

MORE AT Google

How does it take 10 mins to make 1 coffee. Disorganised missed orders and a long line of waiting people. I waited 10 mins and there was only 1 person infront. Should have gone to cafe Nero.

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Andrew Bennett . 2022-09-25

MORE AT Google

This is one of the worst Starbucks that I have gone to so far. The person who was taking my order showed no interest and was incredibly rude. They didn’t get my order right and didn’t bother to fix it when I had pointed out that it was wrong😡🤬😤

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SlouchyBanjo . 2022-09-18

MORE AT Google

It's a Starbucks. The coffee is always the same. These guys were great today. If you want a Starbucks coffee, no better place.

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Dan Hall . 2022-09-04

MORE AT Google

Coffee not to my liking and a long wait for it.

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Keith Price . 2022-09-03

MORE AT Google

Coffee so warm, not good. I could drink it down in one straight away, really does everyone won't there coffee that way I don't think so guys.

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Bruce Pink . 2022-09-03

MORE AT Google

Staff are very friendly. A lovely place to meet a friend.

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Lynda Lawrence . 2022-09-02

MORE AT Google

always mess up a chai tea? nice staff tho so is a shame

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Livy Fox . 2022-08-07

MORE AT Google

Uninterested staff & poor choices. The Costa near the station is much better.

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Paul Capper . 2022-08-04

MORE AT Google

Had a coffee and a chat. It's a coffee shop full stop. Drinks and service ok.

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Ian . 2022-07-31

MORE AT Google

Very quick and friendly service

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Helen Henley . 2022-07-15

MORE AT Google

Lovely staff, engaging and helpful. Clean toilets, great coffee. Grabbed an espresso then sat and watched Wimbledon. Woking has come a long way. Great afternoon.

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Alexander Russell . 2022-07-09

MORE AT Google

Take out prices going high and food shrinking think twice

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paul ragsdale . 2022-06-19

MORE AT Google

Can't go wrong with a Starbucks!

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Andy Gavin . 2022-06-06

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Coffee delicious... tuna melt had lots of filling .. staff very chatty..

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kim hill . 2022-05-04

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Welcoming staff, Luis, excellent cup of tea, clean facilities. Can't fault it.

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Nick Wood . 2022-03-18

MORE AT Google

Typical Starbucks. You like their coffee or you prefer someone else's.

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Richard Jones . 2022-03-08

MORE AT Google

Great coffee, great buns! and great service with a smile. Decor could do with a refresh.

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John Jeffreys Baker . 2022-02-24

MORE AT Google

Staff member Beth was very efficient, had great customer service and attention to detail. I had my latte re made and she remember I had honey with it and didn’t have to ask again. made sure I left happy. Staff member victor made the latte really well

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aeonistewart . 2022-01-18

MORE AT TripAdvisor

Small store. Not great for sitting in.. But experienced & friendly staff

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Hazel O'Reilly . 2022-01-15

MORE AT Google

Always friendly staff and love the coffee

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Verena Holmes . 2022-01-14

MORE AT Google

Awful generic tasteless coffee with useless staff

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Elliot Howell . 2022-01-03

MORE AT Google

Lovely staff, who are always polite and cordial.

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Hosayn M . 2022-01-02

MORE AT Google

Went in for oatmeal / porridge on 24th december and the dates on the food was 22nd and 23rd december - 4 of them were even from the 20th!! The fact they contain dairy this is a big miss!! When I told staff she just said ‘whoops’ and removed them from the shelf. Very poor!!

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Adam M . 2021-12-27

MORE AT TripAdvisor

Angela has served me for years now and I always go to her as she always helps me choose new drinks and advises me correctly with regards to what drink goes with a dessert. She is always attentive, friendly, always up for a chat and a laugh and is one of the best members of staff in woking. Starbucks is very blessed and I hope they understand that she is a valuable asset to your organisation. Thank you for making every visit of mine special ❤️

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Serena provenzano . 2021-11-09

MORE AT Google

Red cups are back! Never dissapoints but always find tables that aren't clean.

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Maxwell B . 2021-11-08

MORE AT Google

Pumpkin spice latte is a must here

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May May . 2021-10-30

MORE AT Google

Friendly staff and great coffee!

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Grant Usher . 2021-10-19

MORE AT Google

That the slowest Starbucks I've ever been to

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Seb Bardin . 2021-10-02

MORE AT Google

They call you by your name. Nice ideea, makes you feel important:)

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Mihai-Cristian Ursulean . 2021-09-20

MORE AT Google

Overpriced tasteless coffee and music is always terrible!

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Linda Crossland . 2021-09-01

MORE AT Google

Fantastic visit, the staff were very helpful with our coffee choices 😀

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andrew sherwin . 2021-08-29

MORE AT Google

Great friendly service. Just what you would expect from a Starbucks.

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Vito Serafino . 2021-08-20

MORE AT Google

Was very busy but did not wait for long as they were very quick

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Sandra Hickey . 2021-08-15

MORE AT Google

I went in for a coffee today and the baristas were so friendly and helpful. They were also very helpful when I asked about how to apply for a job there and made me feel very welcome. My coffee was also one of the best I’ve ever had. Thank you!

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516merilij . 2021-08-11

MORE AT TripAdvisor

The Frappucinos are ok if you don't get any of the fancy ones. The main basic coffee is good, although they don't deliver until 9am which is frustrating.

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Matt Matravers . 2021-07-31

MORE AT Google

Quick service and friendly staff

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Mandy Harrison . 2021-07-17

MORE AT Google

Need more staff - service was very slow on the two occasions I've been in recent weeks.

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Emma Cheney . 2021-06-24

MORE AT Google

Slow service after placing order. Once received our order to sit outside Starbucks staff member and security started chatting and smoking next to the seating area which we didn't appreciate as we have a child. Not only was it by the seating area but the exit to the building this is wrong!

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Jordan . 2021-06-13

MORE AT Google

Had a coffee crunch frappuccino. Was ok but not exciting enough to justify the cost.

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Ben Dock . 2021-06-13

MORE AT Google

Worst customer service ever, I was stood their waiting for at least 15minutes for my order to even be taken! The lady goes one minute then disappeared upstairs, leaving the other man to struggle and make everyone’s drinks. Then a man that was sitting on a chair in the back or something comes out and finally takes my order!! Not the first time I’ve waited that long in this shop. They need more staff, obviously can’t cope with three of them in their!

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Kara Moore . 2021-06-03

MORE AT Google

Had an amazing experience with Beth and Roksanna today. Remembered our names and another great coffee. Went back for another!

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Ryan Gregory . 2021-05-28

MORE AT Google

Really good service. Lovely coffee chocolate crunch frappacino. They are good. I had a tall size and it was plenty to fill me up. Also had cheese and ham croissant which had really quality ham in it. Super yum!

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Nicola . 2021-05-21

MORE AT Google

Good variation of hot food and cakes, Kind staff too.

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Ella Mackay . 2021-05-15

MORE AT Google

Pretty standard. Costs a fair bit as does any coffee shop, but make sure you go here instead of the one on the station platform which charges a convenience fee.

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Thomas Quantrell (Tom) . 2021-04-27

MORE AT Google

Not nice watery 😏but they do the best ever cheese and marmite yum 👌

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anita hider . 2021-04-25

MORE AT Google

Very slow service considering we were the only people in the shop. Also the drink was made wrong. An iced caramel macchiato shouldn't have foam.

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Natasha Brookes . 2021-04-03

MORE AT Google

Very quick, friendly service and delicious hot chocolate!!

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Sophie Lee . 2021-03-18

MORE AT Google

Despite the staff being friendly they do need further training. Every time I go to this location the drinks taste awful and I have to ask them to remake them. There is always a lot of staff behind the counter but only a select few doing anything. I have raised my concerns several times to Starbucks and sadly received no response. They would benefit from a visit to the Guildford, Burpham store.

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Deana Gaines . 2021-03-12

MORE AT Google

Great branch. Great staff. Wish Starbucks would branch out on vegan/dairy free cakes and pastries.

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Emma Williams . 2021-03-06

MORE AT Google

Great service and great coffee. 👍👍

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Steven Wearne . 2021-03-04

MORE AT Google

I got a 3 day old croasson 🥴 next to my standard cappuccino

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Matej Ceglar . 2021-02-10

MORE AT Google

One way system, very good , great mocha !

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Tracy Hancock . 2021-01-18

MORE AT Google

Love the hot chocolate. not loving the prices of the food - which is why we didn;t buy it, and there was so much of it left on the shelf

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Mark Lacey . 2021-01-12

MORE AT Google

Drinks were nice but the staff were all miserable and rude like they were mechanical but the real issue was the lack of cleanliness, I’ve been to this branch on many occasions and it’s ALWAYS filthy, the tables,the floor,the windows, just makes me wonder how often of if they even bother to clean out the machines

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Sarah Green (Sarah_b_green) . 2021-01-04

MORE AT Google

Tried the chai tea latte, good service. Chai tea latte was on the sweeter side.

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Davin Lewis . 2021-01-02

MORE AT Google

Just got my ubereats delivered with the sweetest christmas message ever! Thankyou so so much and Happy christmas to all!

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Jennifer Lloyd . 2020-12-15

MORE AT Google

Clean & efficient. Nice to see it open even if its take away only. Always found the baristas well trained and ready to give advice on the products in the store. Prefer Costa myself but is further away and cold today.

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Tim ImInvisible . 2020-11-09

MORE AT Google

the 2 girls in there are great, I ordered but could not find my wallet but still offered my coffee not many people around like that now, well done Starbucks very much appreciated I will be doing an email to your head office because you are great. Down side is I have lost my wallet thanks a lot

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ian morgan . 2020-10-01

MORE AT Google

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