The Tea Terrace Restaurant & Tea Room - Woking in Woking

Went here for afternoon tea with my family and 7-year old granddaughter. We all loved it and my granddaughter in particular as there was so much pink! The food was excellent as was the service and my granddaughter loved the children's 'loaded hot chocolate'. I would definitely come back again.

I was told no food was available due to the “lack of staff”. I was then ordering and told that the cake/brownie I wanted was also not available. I then ordered a luxury hot chocolate and some other bits. Then the lady came and told me that they didn’t have cream so would just give me marshmallows. The waitress was appearing grumpy and not interested. My scones came and were dry and crumbly. There was a large green moving spider on my plate which then the lady took away and blamed on the old building and “it must have fallen from the chandelier”. I said this was not acceptable. I then demanded the bill as I felt all strange having just almost consumed a spider. I was given the bill which had the scones (which had the spider on and she took the whole plate away) and also a luxury hot chocolate (which I did not receive) on. I queried this and she offered to take half the price of scones off which I said no to due to the food and hygiene concerns. She then provided poor attitude and took the scones off reluctantly. I then emailed the Woking branch and general branch as soon as I returned home and I have still not heard anything, even a week later.

Lovely time with very attentive staff in very different surroundings food was amazing will visit again

We went there for brunch for my mum's birthday. We waited 30 minutes for our coffees to arrive and when they did, my breakfast arrived with it. 10 minutes later, the rest of the plates started to filter through (about 3 minutes apart). The waitress then forgot my son's pancakes and he reminded her not to include bacon as he's veggie. 5 minutes later (by which point we'd all finished!), along came a portion of pancakes covered in bacon! We asked if she could please take it away and provide pancakes without the bacon. She returned 1 minute later having removed the bacon from the panckaes, leaving bits of bacon and bacon grease all over the pancakes. She admitted she'd just scrapped the bacon off by which point I asked her to cancel the pancakes and asked for the bill. Not a nice experience at all. My son left hungry and we didn't really get to eat 'together'.

We booked this visit for my daughters 10th Birthday and took a few friends of hers. The kiddies loved every moment! Yummy food, cute setting and amazing staff that went out of their way to make my daughters birthday special, super friendly and would definitely visit again ! Highly recommended !

This was my first time visiting Such a charming cafe, the staff were very friendly and couldn't be more helpful! We loved the China tea service, and the cheese scones were amazing! They were really good with both my disabled Mum, allowed her to park her mobility scooter inside... And my autistic daughter also was treated with patience and kindness. I will be back for sure!

I am a Social Organiser for the local Oddfellows (our strapline being 'Making Friends and Helping People'). I decided to book for a group of our members living in and around Woking to meet up at The Tea Terrace in Woking for a cuppa and a chat. I had booked a table for 7 beforehand. To say that we will definitely be back probably says all that needs to be said! A warm welcome awaited us (including advice as to where to park mobility scooter). We were shown to our table, and from then on the service we received was second to none. Attentive but not intrusive. A lovely menu. We had decided to go in the afternoon, so we were choosing from the tea-time options, but you can have breakfast, brunch or lunch there. Whilst there are some pricey options, there was also plenty of choice for those not wanting to spend too much money, but still be able to enjoy this quirky fun environment. The cheese scones were excellent! I heartily recommend this venue - it deserves to thrive as it offers an environment very different to anything else in the area. Do give it a try!

On Sunday we visited the tea terrace in Woking to celebrate my daughter’s birthday, was her choice to visit there after previously walking past a few months ago. Seven of us attended, from the moment we arrived we loved the decor of the restaurant, enjoyed the Disney themed music and of course found the food to be amazing, my dad & husband claiming the steak to be the best they’ve ever had! Our only disappointment was we couldn’t have the ‘selfieccino’ which we had been looking forward too but hopefully we’ll get that on our next visit, I would say the cost of the food was along the lines of most restaurants these days so wasn’t shocked

Food is awful and massively over priced. Staff did their best. The restaurant was empty, always a bad sign. Kids enjoyed sitting in different chairs, but didn't really touch their food. I didn't even want to eat it. We had kids afternoon tea, and an adults afternoon tea. The sandwiches were stale and lack luster. Wish we'd just gone to a pub instead.

Fab breakfast. Shopping always starts with breakfast. In Woking for a change and saw this place was open and served breakfast. The decoration drew me in. I absolutely love it. From the teapot and cups chandeliers, to the floral Cinderella carriage booths, to the abundance of pink and tea themed items. The lady who served us was lovely, very polite and helpful. Our breakfasts were served promptly and everything was hot. Love love love. Will be back for afternoon tea for sure. Recommend it.

We visited for the first time and definitely won’t be returning, the service is very slow and exceptionally poor and disappointing, the staff are also very rude and clearly have no training, we were still eating our main meal when the waitress came over wanting to take a dessert order. The cutlery was dirty, the food was very dry, the toilets were dirty and not been cleaned. Due to the poor service we decided not to pay the optional service charge which we said at the time of paying, the manager decided to still take the service charge! Also at the time of paying we wasn’t asked how we were paying, the waitress just started tapping the amount on the card reader - we were paying cash. I definitely don’t recommend The Tea Terrace, I can’t even give a rating.

Booked online afternoon tea for 5 on a Friday afternoon. Arrived (with a friend who had travelled from Yorkshire) to find shutters down, lights off, closed! No notice, no sign, no emails. Still allowing bookings online. Appreciate (particularly with covid) that unfortunately sometimes things happen which would cause the store to close but not communicating that is an absolute failure. Avoid. Never been let down by the Cobham branch.

Excellent service such a beautiful place this is my second visit with one of my dearest friends for a surprise. My friend was in awe and highly recommend for all special occasions. The service is high quality and the scones are divine. Can’t not wait to visit again. The staff are amazing so kind and friendly. Thank you for a beautiful special afternoon.

My daughter booked for my granddaughters 4th Brithday as a treat, there was 8 of us. To say that service was terrible is an understatement. It took them 15 mins to take our order, firstly our drinks came out cold so they had to be sent back, then half an hour later, they started to bring out the food. My granddaughters food, did not arrive, after having to ask for it they brought out the wrong item, we sent it back another 15 mins later we had to ask again for her food, again they brought out a full adults breakfast, by this time we had had enough of the bad service, lack of understanding their menu. They was only 2 other tables occupied with 4 at each table, so they were not busy. When I went to pay and complain, nothing was said about how they ruined my granddaughters birthday treat. It is very expensive to eat here so I would have expected a high quality of service. Please do not eat in the Woking Branch, it is a waste of time and money

This is a lovely place the decor is wonderful it was like walking into fairytale tea room. It is bright pink floral and definitely different the staff were pleasant and the food very good for a light lunch we had quite a lot. I thought the decor was lovely the chandeliers were cups and saucers - there are Cinderella type carriages covered in decorative flowers where you can sit for your tea - very high backed chairs to make you feel regal - even the place mats on the table were pretty, floral and had different quotes on this was definitely worth a visit and the next time we are in Woking would definitely go again

Absolutely loved our experience here took my daughter ‘9’ for a birthday meal for was lovely not cheap but worth the money. Staff were friendly polite

Lacks atmosphere, shocking prices and waitress service not that great. Hair in tea cup, no spoons and lemon drizzle cake VERY VERY dry. Avoid at all cost! Price ford tea for two people and two slices of cake £19.03-disgusting!!!!!

We had a lovley visit with my daughter and 3 friends. Two had the afternoon tea, which was great and the other two children had chicken and chips. I had a panini with chips. The portion sizes were great, staff were very friendly and attentive....

We booked a carriage for my granddaughter's 8th birthday and she loved every minute. The whole experience was magical, the afternoon tea was delicious and the staff couldn't do enough for us. Thankyou Tea Terrace we will definitely be returning ☺️

I often meet with my friends here for lunch and high tea. The service is really friendly, food excellent and cakes delicious. child friendly too.

Very nice place for a breakfast, lunch or an afternoon tea. Beautiful surroundings, good food and lovely and very helpful staff. I definitely recommend and will be going back regularly.

We had a lovely Afternoon Tea in a Cinderella Carriage. This was a Birthday Treat for My Great Nieces Birthday’s. The food and service was all excellent. The staff were friendly and helpful. We had a lovely time.

It was my 70th birthday celebration 23.04.2022....i had a lovely birthday get together... everything looked and tasted Very nice.... how ever I think the waitress was All new...I understand they weren't very sure of a few thing's...on the whole it was a lovely birthday celebration......

I was made very welcome. Staff very friendly and helpful. Atmosphere and decor impeccable. Food was amazing. Also had warmed scones. You can even get a coffee with your picture on it Highly recommended.

Waiting 30minutes for two meals when there was only one other table. At our first interaction we felt pressured to spend more money as they judged the initial decision and hurried us up even though we are only teenagers! The food wasn’t worth the wait...

I'm a fan of pink and it's a good job - my goodness this place is pink on another level. but i love it. Sparkling clean, music at the right volume, very comfy seating. Nearly fainted once i saw the prices on the menu, and,...

A lovely place for a treat grandchildren loved the experience of having tea and cake served a traditional way with tea cups and saucers and dainty plates - so did the adults already looking forward to another visit and sampling afternoon tea with bubbles

As everyone says the place is beautifully done out - every little girls dream. I took my 2 nieces ; 7 & 5 who immediately wanted to sit in the carriages. Took a while for someone to greet us and were told we would have...

I was delighted to experience a birthday meal in such a special venue fully committed to their fairy tale Princess style which was displayed from the decor to the crockery and plates. The menu is inviting with a great offering for Vegans and gluten free...

I took my 4 1/2 year old granddaughter as a special treat. We had a carriage. She wore a tiara and a pink dress. She absutelyoved it! The staff were lovely and she polished off the children's set menu no problem. Spent a good hour...

So disappointing. I really wanted to love this place. It looks beautiful! Took a long time to get seated and an even longer wait to place our orders. Seemed to be extremely short staffed. Catered well for allergies on the menu however, on asking for...

I was really struggling what to get my friend for her birthday and stumbled across The Tea Room in Woking whilst out shopping. I booked a carriage for my friends birthday surprise, it was a really unique and lovely experience. As soon as we arrived...

Wow! What can I say? The décor at The Tea on the Terrace is a little girl's dream (and a big girl's too!). This was a Birthday brunch and they even surprised the Birthday girl with a slice of cake and a candle in it...

Nanny took me here for my special 5th birthday treat. I was so excited to see such a lovely place and felt like a real princess when we sat down in the Cinderella carriage for lunch. It was amazing and the children's afternoon tea was...

We decided to visit the tea terrace as we had some kid free time. We chose afternoon tea as seems popular these days. Did not disappoint.

Had a lovely lunch here on Mother's day. We paid extra to sit in the lovely carriage. The staff were very attentive.

I took my Nan and mum on Mother’s Day! The service was really good! Staff were super friendly, food was excellent! We were in the carriage, thank you again! We will be back :)

Our 2nd visit this time drag the whole Family for Mother’s Day treat. We was hoping to see the Asian Lady who serves us on our previous visit as she was just awesome. The chicken breast with mushrooms sauce must be top notch as everyone...

I visited the woking tea terrace on Saturday 12 March with my daughter. We had a fabulous time I had a panini and my daughter had afternoon tea. The panini was delicious and lovely with a large side salad and chips and my daughter enjoyed...

Went for a lovely afternoon tea with my daughter before a trip to the theatre, we had booked for 5pm and we were shown to our table ,given menus and time to decide what we wanted . We choose afternoon tea ,everything was fresh and...

It wasnt busy two waitresses were serving , I asked for a glass of wine it never arrived, the coleslaw was rancid it smelt terrible and was all bubbly, Put us of our food , told the waitress about the coleslaw but I dont think...

Came with my mum before we went to the theatre. Sat down at 5 we had a lovely afternoon tea. Didn’t keep getting hounded was left alone to enjoy our food but knew staff were around if we needed anything. They closed the kitchen at...

‘Worst meal of my life’ is what my husband said about our experience at the tea terrace and if the company had replied to my emails, I would not have published my review. We had booked a carriage for a child’s birthday party and arrived...

Our visit (long awaited by my granddaughter) was a disaster. A catalog of poor service and errors. We visited for afternoon tea and cake. There was no milk with the tea and we had a long wait for one of our cakes. Also there was...

With my friends we visited the tea terrace at Woking. We have to wait long for our tea to be served and the cakes we have ordered was not served until we call their attention. The milk was spilt by the waitress but not being...

Went here with my daughter. It was just after 11.30 and it was not at all busy only about 4 other customers. Waited a while for order to be taken. Then another member of staff came to confirm our order and took our order again....

As we arrived at the Tea Terrace, which I booked as a treat for my 6 year old Daughter's Birthday, we were greeted by a very friendly member of staff. We were told that the carriage we had booked was nearly ready and asked to...

We booked a table for lunch before a theatre show at 1pm. We explained to the initial waitress we had to leave by 2.15pm at the latest. We waited 30 mins for our drinks order and at 1.45pm queried how long our order would be,...

Went with my friends to try this new restaurant in Woking as we saw it on a previous shopping trip to the Peacocks Shopping Centre. We went in for the afternoon tea which is their specialty and we loved it. Unlike other places, you get...

Excellent service Menu extensive for vegetarians as well Variety of scones that were amazing Good time had by all

Had an amazing experience at Tea terrace Woking. Right from the cleanliness to the service and from food to the attention paid to customers was really awesome. Personally for me, the lunch in a carriage itself was fascinating and the food I ordered complimented well....

Really enjoyed my afternoon tea. The staff were lovely, there was a varied choice and the scones were particularly nice , served warm - very happy!

This was my first visit to The Tea Terrace and I really enjoyed it. The food was fresh and tasty, the service was good and the decoration was very cute and quirky. The menu is very extensive, they have a vegan and gluten free menu...

90 mins and nothing. Arrived at Tea Terrace for lunch before going to the theatre. Took 20 mins to catch someone to order. Whilst fairly full, some waiting staff were standing around a lot with not much to do. Clearly not assigned areas. Ordered two...

Honestly the biggest disappointment for our half term. Promised my girl id take her before the theatre. Booked 2.5hours before the show. Waited 40 mins for us to even place an order Waited a further hour to be told when asked how much longer…. They’ve...

Absolutely loved it, such a lovely experience!! Great service, delicious food, cakes were a S crummy. Lovelyyyyyy cafe.

I visited the Tea Terrace as a treat with my mum and it was absolutely fabulous. The interior design is beautiful and every section of the Tea Terrace is wonderfully thought out. The staff were very helpful and always smiling. The food was delicious. The...

First time visiting a Tea Terrace restaurant and we were not disappointed! The decor is beautiful and the food was delicious! All the staff were really friendly and polite and we had such a lovely time. We will definitely be returning!

I visited the Tea Terrace with my mother as a treat for her and it was truly wonderful. The staff there are so helpful and did everything they could to ensure our visit was lovely. The afternoon tea that we had was beautifully presented and...

We hired one of the Cinderella carriages for my daughters 6th birthday, she absolutely loved it. It was beautiful, and we even got to wear a crown for our afternoon tea!. The scones were lovely, and she even got a unicorn party bag at the...

I booked a Cinderella Carriage as a special treat and navigated the online booking easily. The Tea Terrace has been decorated as a lovely girlie place to meet and eat, loved the chandeliers! The food was yummy and the staff were attentive and friendly :)

What a magical place! We saw the Tea Terrace before it opened and were so excited to visit. The menu, crockery and decorations were so pretty, and clever details like the teacup chandelier. We ordered tea, cake and scones which were yummy. The staff kindly...

What a beautiful little find this place is, The venue is absolutely stunning, as is the food. The staff are so helpful and friendly, our food came out in ten minutes. Im so impressed with this place I'll no longer be spending twice the money...

It's like waking into a pink fairytale! We arrived quite late into the evening however the staff didn't rush us at all and sat us down at a table nice and quickly. We ordered our food, I had the steak which was cooked to perfection...

Great lunch experience for us. Service was immaculate and the staff are lovely. Enjoyed eating in such beautiful surroundings. Definitely a place to visit with your friends and family in Woking

This was my second visit to the new Tea Terrace in Woking, this time for an Afternoon Tea. I like that you don't need to pre-order it and also that you get your choice of sandwiches and scone flavours. Both of us enjoyed it and...

Fantastic service and food, very polite and helpful staff. Conveniently located in Woking shopping centre.

We went on New Year’s Day for my daughters 9th birthday! The staff were so so lovely and made my daughter feel very special, We were there for breakfast and everything was lovely!

Me and my boyfriend visited the tea terrace in Woking on Boxing Day, this was a special trip because we were on the way to see the Snow White pantomime at Woking also and I saw that the tea terrace had newly opened and couldn’t...

We went for afternoon tea for my mums birthday. We had a lovely time great food and great service. We will definitely be going again.