The best restaurants in United Kingdom serving American food

More often than not one's order is missing items. This has happened more times with this store than I can remember. We normally order through Uber Eats but wont again.

We ordered online and went to pick it up. It must have been three quarters of an hour after they opened. The chicken we were given was, we can bet, the previous day's.

Just on way back home for quick snack. Only disabled toilet open downstairs. Upstairs locked.. So one disabled cubicle for men, woman and disabled drenched in toilet paper and urine... Absolutely vile.. Should be ashamed of yourselves.

Very rude staff. I forgot my reading glasses at home so I went to the counter to order my meal however the staff member wouldn't serve me Was told to use the electronic booking system without my reading glasses couldn't place a order I walked out not any staff was borthed. STAY AWAY

Shocking, just terrible. The state of the employees made me wanna not eat there. Order was wrong, the front desk was a mess.

ABYSMAL Service from start to finish. Ordered a quick bite to eat at the self service machine, no receipt from the machine. Took a photo on my phone of the customer order number as proof that it was my order. Stood next to the counter waiting for my order for a good 15 minutes..I'd only ordered 3 chicken fillets, chips and a drink. I asked a member of staff how long would my order take as I'd been stood there like a lemon. She told me that their would be a 6 minute wait as they are having issues with something or other. A further 15 minutes went by and I asked for the manager. The food was slung to me over the counter and a half hearted apology was given. The food was stone cold, chips were terrible and the Pepsi tasted like water. Prices have rocketed at KFC and the customer service/ quality has gone drastically downhill.

This is the 3rd time i have been there in last couple of Months and the service i have to say is terrible. it took them 20 Mins overall to take my receipt to the counter that i got from the machine and then serve me what i wanted and even then got one of them wrong {gave me two hot wings instead of the 3 i ordered}, and other 2 times i wanted a Variety meal and the woman behind the counter said because it wasn't on there machines i couldn't have one, but then when supervisor came after 10 Minutes of arguing , finally ordered one for me. Thinking of not going there again, shame is the branch in Aldgate , London is pretty good, but this lot are inept and basically shocking

Arrived at the KFC at 2 Lyndhurst Road, at 7:30pm it took 40 minutes for order to arrive and then when we got home they had only delivered half of the order. Manager advised I could go back and get the order replaced but I would have to wait another 40 minutes. Forget that won't be going back there ever!!!

Awful service. Ordered via the app half a meal missing and only solution provided is a refund no option to get my meal. What a joke. Restaurant and delivery service both unhelpful. Then to te order a £6.49 burger we' have to pay over £13!!

The slowest fast food in Essex? The food was OK. But the service was poor. 3 staff behind the counter, only two people waiting for food when we ordered. But the food still took almost 20 minutes to be prepared.

Made me wait 20 minutes for a drink which I believed was ordered and then they woudnt take an order neither would they serve the drink and the manager on shift was horrible

Great quality food with mininum waiting time.. Worth for the money spent. I ordered for Gravy bucket from Christmas offer, the combination of Chicken with Gravy is highly ecstatic. Wish everyone to try it for once..

Got the large portion of wings meal and it was absolutely disgusting. Not a hint of seasoning or spice. Just tasted of old burnt fryer oil. After trying one and a half of the wings I chucked the remaining six in the bin. Best place for them. Fairly certain I heard the bin throw up in the middle of the night lol. Joking aside they were the worst kfc wings I have ever had in my life.

Really terrible service and food the worst. I ordered 3-piece chicken and got 3 Sad, dried drumsticks. The worst kfc I’ve visited.

Don't go to kfc. Wallasey or Birkenhead. I paid £13 for freezing cold slop. I have emailed the management regarding this. Three times I have been served disgusting food. Disgusting service